I really like the helpful Canca posts that are ready to go. Review collected by and hosted on G2.com.
There is nothing yet that is missing. I do not currently have any dislikes. Review collected by and hosted on G2.com.
I find Rechat easy and friendly to use. The layout of the emails is very nice to view with good pictures. The teaching videos were clear, which helped with the initial setup. Review collected by and hosted on G2.com.
It's hard to know if all clients are receiving our emails. It's not easy to enter new clients. Review collected by and hosted on G2.com.
Besides the app and it’s functionality, the trainings, staff are the best of the best! Review collected by and hosted on G2.com.
Nothing yet, the app and system are fantastic! Review collected by and hosted on G2.com.
I use Rechat primarily for contact management, and it really helps me stay connected with my clients and those who support my business. I like the mobile app feature and creating video chats for both social engagement and client interactions. It's easy content that I can feature to grow my social platforms, and it also allows for face-to-face interaction with clients, which I value. Additionally, the initial setup of Rechat was pretty easy. Also, Thomas was amazing at taking us through ReChat and taught us some really awesome things. Review collected by and hosted on G2.com.
I don't like that it doesn’t match deals with anniversary dates automatically. Review collected by and hosted on G2.com.
Jacklyn, thank you so much for your comprehensive review!
Staying connected with the people who matter most to your business is everything, and we're so glad to play a part in making that a little easier for you. We care deeply about every step of the customer experience, and knowing your onboarding session with Thomas left such a positive impression is exactly why we do what we do!
We also appreciate your note on matching deals with anniversary dates automatically. These types of automation matter, and your input helps us prioritize the right features.
Thank you for your honesty, and we're always here to support you if you need anything!
Best, Clair
Makes my life so much more convenient and streamlined Review collected by and hosted on G2.com.
Not really much to dislike its super simple Review collected by and hosted on G2.com.
I like how everything is laid out and easily accessible and easy to navigate. Review collected by and hosted on G2.com.
Some of the automated features were difficult to disable and I like the autonomy to be able to automate or not depending on what feels more natural. A few calls to customer service solved this issue though. Review collected by and hosted on G2.com.
Reminders to send cards to my clients. A good morning daily reminder, works! Review collected by and hosted on G2.com.
The chatbot could be more helpful when answering questions, as it doesn’t always provide the information I’m looking for. Review collected by and hosted on G2.com.
I use Rechat for real estate and appreciate how it makes everything look so clean and chic. I also love the exceptional customer service; they take the time to guide me through everything with private consultations, offering multiple appointments whenever I need them. Additionally, everything is very user-friendly, and the initial setup was easy. Review collected by and hosted on G2.com.
I like everything Review collected by and hosted on G2.com.
Heather, thank you so much for taking the time to share this wonderful review!
We're so glad to hear that Rechat has been matching the level of elegance and professionalism you bring to your business! We're also so glad to hear that our team has been there for you every step of the way. That's exactly the experience we strive to deliver for everyone in our community!
If there's anything you need at all, be it a feature request, support or otherwise, we're always here for you.
Best, Clair
I like the functionality of it. You can keep track of all client information in one place. Review collected by and hosted on G2.com.
I don’t use it as much as I thought I would. I have auto emails set up but not much beyond that Review collected by and hosted on G2.com.
It’s easy to use, with a simple, straightforward interface and responsive support when I need help. Review collected by and hosted on G2.com.
Improvements can take a long time, and it often feels like we’re constantly making suggestions for new features. Review collected by and hosted on G2.com.
Hi there! Thank you so much for taking the time to share this review!
We're so glad to hear that Rechat has been giving your agents quick and easy access to the tools they need, and that our support team has been there when you need them most. That's exactly the experience we strive to deliver every day!
We also genuinely appreciate your honesty about the pace of improvements. We hear you, and we never want feedback to feel like it's going into a void. We're committed to shipping meaningful updates consistently, and we're always working to make sure what we build is tailored to what you actually need in your workflow. It's feedback like yours that keeps us focused on what matters the most!
Thank you again for your great feedback. If you need anything at all, we're always here.
Best, Clair