--- title: Rechat Reviews meta_title: 'Rechat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 89 reviews by the users' company size, role or industry to find out how Rechat works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 89 scale: '5' date_modified: '2026-07-23' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Rechat Reviews **Vendor:** Rechat **Category:** [Multiple Listing Service (MLS) Software](https://www.g2.com/categories/multiple-listing-service-mls) **Average Rating:** 4.7/5.0 **Total Reviews:** 89 ## About Rechat Rechat is the AI Operating System for Real Estate with a Super App for Agents. One connected platform where relationships, marketing, and transactions work together, and AI works across all of it. Built to solve a persistent industry problem — agents toggling between 18 disconnected apps — Rechat's platform includes a fully integrated Marketing Studio, People Center, Deals Center, and an entire workforce of AI agents that work as teammates, not tools. The brokerages that run on Rechat see 75%+ agent adoption, replacing fragmented vendor stacks with a single, intelligent operating system. Learn more at rechat.ai. ## Rechat Pros & Cons **What users like:** - Users find Rechat to be **super easy to use** , greatly simplifying daily marketing activities and tasks. (27 reviews) - Users value Rechat for its **time-saving efficiency** , simplifying tasks and enhancing productivity for realtors. (19 reviews) - Users love the **automation features** of Rechat, streamlining email blasts and providing hassle-free real estate tools. (15 reviews) - Users appreciate the **ease of use and organization** in Rechat, enhancing client connections and business efficiency. (15 reviews) - Users appreciate the **wonderful customer support** Rechat offers, ensuring assistance is available whenever needed. (15 reviews) - Users praise Rechat for its **exceptional email marketing tools** , enhancing their outreach and brand consistency effectively. (15 reviews) - Organization (13 reviews) - Users value Rechat for its **streamlined client management** , enhancing communication and productivity in real estate operations. (11 reviews) - Helpful (10 reviews) - Communication (9 reviews) **What users dislike:** - Users find the **learning curve challenging** , needing more intuitive design and assistance for effective implementation. (4 reviews) - Users find **limited customization** options in Rechat, affecting creativity and formatting consistency across platforms. (4 reviews) - Users are disappointed with the **missing features** , including ineffective contact syncing and limited creativity in graphics. (4 reviews) - Users are frustrated by **email limitations and formatting issues** that hinder effective communication and creativity. (3 reviews) - Users find the **limited options** in Rechat to be confusing and challenging to navigate effectively. (3 reviews) - Users find Rechat to be **not user-friendly** , with challenges in connecting and navigating the platform effectively. (3 reviews) - Users report **app functionality issues** , including glitchy videos and poor email formatting for templates. (2 reviews) - Users experience **video and upload glitches** with Rechat, affecting the smoothness of their content sharing. (2 reviews) - Attachment Limitations (2 reviews) - Users find the **complex setup** process challenging, requiring extensive planning and training to implement effectively. (2 reviews) ## Rechat Reviews ### 1. Good bones and lots of capabilities **Rating:** 3.5/5.0 stars **Reviewed by:** Courtney C. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Rechat arguably has one of the most helpful customer support chat features I've used in these types of programs. Their staff is super accommodating and ensure that their clients are happy! The platform itself is smart and accommodating to the ever-changing real estate landscape and digital world. They offer so many webinars to ensure that their users are comfortable using the platform and using it to their best ability. The automations and integrations are nice. **What do you dislike about Rechat?** The platform has the bones to be a complete and comprehensive marketing platform, but some areas of the platform are not as intuitive as I'd prefer and it is very dependent on how your organization sets it up. Overall, my dislikes have more to do with our company-specific setup vs Rechat's actual capabilities, as they are still unknown. **What problems is Rechat solving and how is that benefiting you?** Automation, it makes things quicker because it's ready to go. The platform also looks very modern, which is nice. **Official Response from Mary Caroline Gray:** > Courtney, thank you for your detailed and thoughtful review. We’re glad to hear you’ve had a great experience with our customer support team and that the platform’s modern design, automation features, and educational webinars have been valuable for you. We also appreciate your honest feedback about areas that feel less intuitive—especially where setup can vary by organization. We understand how that can impact your overall experience and are always here to help you navigate those challenges. Your insights are incredibly helpful as we continue to evolve and improve. Thank you again for taking the time to share your perspective! Best, The Rechat Team ### 2. Everything in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Rechat?** Everything all in one place - can sign in to one platform **What do you dislike about Rechat?** The app doesn’t seem so user friendly - creating marketing hasn’t been successful **What problems is Rechat solving and how is that benefiting you?** CRM- easy to update and design templates and touch points **Official Response from Clair Barha:** > Thank you so much for taking the time to leave us this review! Simplifying the way you work is at the core of everything we build, and having everything in one place is a major part of that. We're so glad that's brought value to your business so far! We also hear you on the marketing creation side, and we're continuously working to make that experience as simple and intuitive as possible. We've made several improvements recently, including better organized templates and a Canva integration to make creating marketing materials even easier! However, getting comfortable with all that we offer takes time, and we want to make sure you feel supported. Our support team is available 6 days a week, and we also host weekly marketing webinars that are a great way to get hands-on guidance. I've linked it below for your reference! Making sure you have the best possible experience is always our priority. Please never hesitate to reach out for anything at all! Best, Clair ### 3. Easy to Use with Helpful Reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Karan C. | Real Estate Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Rechat?** Its ease of use and constant reminders to send out emails triggered by events **What do you dislike about Rechat?** Nothing really. It works great. I suppose one could say it makes too many recommendations but I wouldn't consider that a negative. **What problems is Rechat solving and how is that benefiting you?** Reminding me to continue to remain in touch with my clients about my listing's performance! **Official Response from Clair Barha:** > Hi Karan. Thank you so much for your honest review! We're so glad to hear that staying connected with your clients has felt effortless! Striking the balance between intuitive yet powerful is what we set out to create from the very beginning, and we're so glad that's been your experience. We also appreciate your feedback on the app's recommendations. Our goal is to make sure you never miss an opportunity! But we hear you, and finding the right balance is always something we keep in mind. Thank you again. If you ever need anything at all, we're always here! Best, Clair ### 4. Powerful Automation and Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Rechat?** Automation features, integrations with other platforms **What do you dislike about Rechat?** Ai is still pretty useless, duplicates are hard to manage **What problems is Rechat solving and how is that benefiting you?** Keeping better track of my contract history **Official Response from Clair Barha:** > Hi there! Thank you for taking the time to share this review. We're so glad to hear you're enjoying our automation features and integrations with other platforms! Contract history is such an important piece of the puzzle, and we're glad it's working for you. Your feedback on AI and duplicate management is genuinely appreciated here as well, and we want you to know that we've been listening. Lucy has come a long way, and we're continuing to expand what she can do. The same goes for duplicate management. We know there's still room to grow, and your honesty is exactly what helps us get there. We're always here to support you however we can! Best, Clair ### 5. Friendly customer service and easy to use software **Rating:** 5.0/5.0 stars **Reviewed by:** carlos s. | Licensed Real Estate Salesperson, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Rechat?** Rechat has been a big help for my real estate business. Their platform is user-friendly, making it easy to manage contacts, track leads, and stay organized. The integrations are seamless, and I love how the software helps streamline communication with clients. Their customer support are knowledgeable, responsive, and always eager to assist with any questions or issues. I highly recommend it to anyone looking to enhance their business efficiency. **What do you dislike about Rechat?** I can't think of any downsides to using Rechat. The experience has been great, with reliable features that make my work easier. **What problems is Rechat solving and how is that benefiting you?** Rechat is solving several challenges in the real estate industry, particularly around the organization, client communication, and lead management. By keeping all my contacts, emails, and tasks in one platform, Rechat has helped my workflow and reduced the time spent on administrative tasks. It also simplifies tracking interactions with clients, so I never miss a follow-up, which helps me build stronger relationships and close deals faster. **Official Response from Mary Caroline Gray:** > Hey Carlos! Thank you for the kind words—we’re so glad Rechat is helping streamline your business and boost efficiency! It’s great to hear the platform and our customer support team have made a real impact on your daily workflow. We're committed to keeping things easy, integrated, and reliable so you can stay focused on what matters most. We truly appreciate members like you who help make the Rechat community stronger. Best, The Rechat Team ### 6. Great tool for Realtors **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler G. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** I am new to the business and Rechat has allowed me to stay organized. I am always learning new material, getting in touch with new people and having to reach out to others. With Rechat it has all been very manageable. **What do you dislike about Rechat?** I wish the editing for marketing function worked a little better. Also, when I put a reminder in my Rechat calendar, I wish I had the option to say whether I’ve completed it or to postpone it for X amount of time **What problems is Rechat solving and how is that benefiting you?** Rechat is solving organizing my CRM, quick and easy marketing posts and the calendar function for birthday or reminders or times to reach out is awesome **Official Response from Mary Caroline Gray:** > Tyler, thank you for the wonderful feedback! We’re so glad to hear that Rechat has been helping you stay organized as you navigate your new career in real estate. It’s great that the CRM and calendar functions are making it easier for you to stay on top of reminders and keep in touch with others. We also appreciate your suggestions about improving the marketing editing function and adding more flexibility to reminders in your calendar. We’ll certainly take that into consideration as we continue to improve the platform. Thanks again for sharing how Rechat is benefiting you! Best, The Rechat Team ### 7. Flows Rule **Rating:** 4.0/5.0 stars **Reviewed by:** Jim B. | Broker Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Rechat?** See title. I’m using flows for highly targeted and longterm campaigns. **What do you dislike about Rechat?** Wish the tracking data on flows would be a little more robust. **What problems is Rechat solving and how is that benefiting you?** Marketing to targeted groups. **Official Response from Mary Caroline Gray:** > Hi Jim! Thank you for your great feedback! We’re glad to hear that Flows are helping you run targeted, long-term campaigns effectively. We appreciate your suggestion about tracking data and are always looking for ways to make Flows even more powerful for our users. Best, MC ### 8. Game Changer for Our Brokerage **Rating:** 5.0/5.0 stars **Reviewed by:** Ray Q. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Rechat?** The agent network has been such a win for our brokerage in the marketplace. Our agents utilize the tool frequently for both their listings + buyer needs. Their customer support team is also incredibly prompt, which has been helpful during the launch phase. **What do you dislike about Rechat?** As with every new platform, there are a few things still in development that we benefited from on our former CRM + marketing platform. This is something that will change with time but some minor hiccups during the roll out phase. **What problems is Rechat solving and how is that benefiting you?** We needed an email marketing platform with a higher email deliverability rate and an easy way for agents to share their listings + buyer needs with agents in our market. This has really rejuvenated our agents excitement regarding technology and we have seen a high adoption rate of the platform. **Official Response from Mary Caroline Gray:** > Ray, thank you for the fantastic review—we’re thrilled to hear Rechat has been a game changer for your brokerage! It’s great to know the agent network and email tools are driving adoption and excitement among your team. We appreciate your patience as we continue to build and refine the platform to support your evolving needs. Thank you for your continued support! Best, The Rechat Team ### 9. Smooth streamlined system with powerful results **Rating:** 5.0/5.0 stars **Reviewed by:** Kate W. | Real estate advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Reach out is super user-friendly. It gives me a platform to easily and quickly pull together beautiful pieces that can be used for any of my marketing needs. I don’t have to wait for a revisions or edits. I can go in and do them myself. Huge fan!! **What do you dislike about Rechat?** Nothing! When I exceed the email limit for the month, I am bummed out, but that just tells me that I am really utilizing the system well and Would be a good candidate for enhanced use. **What problems is Rechat solving and how is that benefiting you?** It’s streamlining my ability to get marketing pieces out in E blast, exposes, you name it! **Official Response from Mary Caroline Gray:** > Hey Kate! Thank you so much for your kind words! We’re thrilled to hear that Rechat is making your marketing process more efficient and user-friendly. It’s great to know that the platform’s flexibility, allowing you to quickly create and edit content, is saving you time and delivering the results you need. We’ll continue working on enhancing Rechat to ensure it keeps meeting your needs. Thanks again for your feedback! Best, The Rechat Team ### 10. Agent **Rating:** 5.0/5.0 stars **Reviewed by:** Timme S. | Realtor, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Rechat?** Love having easy communication with clients **What do you dislike about Rechat?** No downside Only downside is I don’t know my mailing count **What problems is Rechat solving and how is that benefiting you?** Helps me with clients **Official Response from Mary Caroline Gray:** > Hi Timme! Thank you for your kind words! We’re happy to hear that Rechat is helping you stay connected with your clients and simplify your workflow. We appreciate your feedback on mailing counts and are always looking for ways to improve the experience. Best, MC ### 11. Absolutely the best Marketing application that I have **Rating:** 5.0/5.0 stars **Reviewed by:** Noah M. | Broker Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Rechat?** Great marketing tool, wonderful customer service. **What do you dislike about Rechat?** Nothing! I’m happy with it all. Have not had any issues. **What problems is Rechat solving and how is that benefiting you?** Marketing, follow up. **Official Response from Mary Caroline Gray:** > Hi Noah! Thank you so much for your amazing feedback! We’re glad to hear that Rechat’s marketing tools and customer service are making a difference for you. Your support means a lot, and we’re excited to continue helping your marketing and follow-up efforts run smoothly. Best, MC ### 12. Very easy to use and high adoption rate! **Rating:** 5.0/5.0 stars **Reviewed by:** Wes W. | Owner / Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Rechat?** When looking for a CRM, our main focus was being so simple to use that our staff would not only adopt using it, but actually enjoy it as well and ReChat definitely delivers. They have focused on making the features work really well and simple and not cramming a bunch of unnecessary features into a CRM that nobody uses anyway just to say "we have more features", etc. The mobile aspect is very functional as well which is a must in today's world. They have a great support team as well that is ready to help at any given moment. **What do you dislike about Rechat?** Some of the reporting and transaction management could be a little more robust but definitely gets the job done. **What problems is Rechat solving and how is that benefiting you?** Providing a very simple to use CRM **Official Response from Mary Caroline Gray:** > Hey Wes! Thank you for the fantastic review! We’re thrilled to hear that Rechat’s simplicity and functionality have helped drive high adoption and make your CRM experience more enjoyable. We also appreciate your feedback on reporting and transaction management, and we're always working to enhance those areas to meet your needs. Best, The Rechat Team ### 13. The best Real Estate application available today! **Rating:** 5.0/5.0 stars **Reviewed by:** Will S. | Executive Vice President of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Rechat?** Rechat provides agents with the best tools available for CRM, Marketing and Transaction Management. One tool that works seamlessly and allows agents and brokerages to provide the most advanced, easy to use real estate tools. **What do you dislike about Rechat?** It can be difficult to set up all of the tools and requires quite a bit of planning and training to successfully implement. **What problems is Rechat solving and how is that benefiting you?** It provides a one-stop shop for agents and the brokerage to manage their day-to-day business. By staying in contact with contacts and clients using automation and AI, Rechat is integral to our business. It gives agents an easy to use CRM, marketing tools and transaction management and compliance. An agent can complete most of their daily tasks and never leave Rechat. **Official Response from Mary Caroline Gray:** > Will, thank you for the stellar review— we’re thrilled that Rechat’s unified CRM, marketing, and transaction-management tools are powering your brokerage’s day-to-day success. We know the initial setup takes planning, and our team is committed to making onboarding even smoother with robust training and resources. Members like you inspire us to keep refining the platform so everything you need stays in one easy-to-use place. Best, The Rechat Team ### 14. A secret weapon for brokerages big and small **Rating:** 5.0/5.0 stars **Reviewed by:** Max L. | Director of Marketing, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Rechat?** We love the Agent Network feature and all the branded content and templates our associates can use with a simple click of a button. The UX/UI is straightforward and intuitive. **What do you dislike about Rechat?** Sometimes a delay in sending at peak times (Fridays), but that is expected as this is high volume day for marketing. **What problems is Rechat solving and how is that benefiting you?** This is an all-in-one solution for our agents: it combines a robust marketing suite, easy to use tools, and a CRM system. **Official Response from Mary Caroline Gray:** > Hi Max, Thank you for the kind words! We’re thrilled that the Agent Network and easy-to-use templates are making a difference for your team. We appreciate your feedback about peak-time delays and are glad Rechat is helping streamline marketing and CRM for your agents. Best, MC ### 15. Excellent Real Estate Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly H. | Realtor, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Rechat?** I use this to market my listings. They provide click insights which sellers love! **What do you dislike about Rechat?** I don’t have any negative comments. Very easy to use. **What problems is Rechat solving and how is that benefiting you?** Creating content for the social media outreach is so challenging for me. Rechat creates an ease of use that simplify the process. **Official Response from Mary Caroline Gray:** > Hi Kimberly! Thank you for sharing your experience! We’re thrilled that Rechat is making marketing your listings and social media outreach easier, and that the click insights are helpful for your sellers. Your support means a lot, and we’re excited to keep simplifying your workflow. Best, MC ### 16. Good info **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy R. | Real estate agent, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Rechat?** I haven’t used it yet, but it sounds like it has a lot of products all in one. **What do you dislike about Rechat?** Nothing so far-I hope to start using it soon **What problems is Rechat solving and how is that benefiting you?** Social media content- storage for a CRM ### 17. Great program just love it **Rating:** 5.0/5.0 stars **Reviewed by:** Angelika S. | Realtor, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Rechat?** The daily reminders on birthdays and anniversary emails **What do you dislike about Rechat?** I can't say nothing negative about rechat **What problems is Rechat solving and how is that benefiting you?** It was a great experience on moving my contacts in rechat **Official Response from Clair Barha:** > Hi, Angelika! Thank you so much for sharing your feedback! We're so glad to hear that the reminders feature is helping you stay connected with the people who matter most, and that moving your contacts into Rechat felt seamless. That's exactly the experience we strive to create! If you need anything at all in the future, we're here to support you every step of the way! Best, Clair ### 18. ReChat has been great for our Brokerage! **Rating:** 5.0/5.0 stars **Reviewed by:** Logan N. | Broker & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Rechat?** ReChat is a game-changer for marketing automation! Its automated features save time and effort by streamlining email campaigns, social media, and lead nurturing. The intuitive interface makes it easy to set up workflows and campaigns. ReChat ensures consistent, targeted outreach across the brokerage without hassle and it integrates with our marketing plan allowing agents to frequently use the software. Perfect for Real Estate Brokerages! **What do you dislike about Rechat?** This one is tough because there are so many great features, and I haven't found anything I truly dislike. Occasionally, there’s a minor bug with photos, but every time I’ve reached out to support, they’ve been quick to fix it—so I can't really call it a drawback! **What problems is Rechat solving and how is that benefiting you?** Marketing - it is great to have a consistent brand image across the brokerage. **Official Response from Mary Caroline Gray:** > Logan, thank you for the wonderful review! We’re so happy to hear that Rechat has been a game-changer for your brokerage, streamlining email campaigns, social media, and lead nurturing in a way that saves time and effort. It’s fantastic to know that the intuitive interface and seamless integration with your marketing plan have made it easy for your agents to stay consistent with branding and outreach. We truly appreciate your feedback, and we’re committed to continuously improving, and supporting your success at every step. Best, The Rechat Team ### 19. Rechat is a wonderful CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica A. | Global Rea Estate Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Rechat gives you everything at your finger tips. From searchability, CMAs, marketing and general lead/client management. Customer service is great! Very responsive. **What do you dislike about Rechat?** Uploading pictures and videos can sometimes take time and glitchy. **What problems is Rechat solving and how is that benefiting you?** Marketing (i.e. newsletter, social media posts, etc.), staying in front of my sphere as well as organizing it all in one easy to use platform. **Official Response from Mary Caroline Gray:** > Jessica, thank you for the great review! We’re thrilled to hear that Rechat is helping you stay organized and manage your leads and clients with ease. It’s great to know that the platform’s features—like CMAs, searchability, and marketing tools—are providing real value. We also appreciate the feedback about uploading pictures and videos; we’re constantly working to improve these aspects and will definitely take this into consideration. Thank you for recognizing our customer service team as well—we're always here to support you! We’re glad Rechat is helping you stay in front of your sphere and streamline your marketing efforts. Best, The Rechat Team ### 20. A partner mindset enabling powerful future growth **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Rechat?** Ease of use and adaptability to multiple needs and styles of intended use. **What do you dislike about Rechat?** Looking forward to more support for native integrations including Zapier. **What problems is Rechat solving and how is that benefiting you?** Rechat streamlines lead management, automated follow-ups, transaction tracking, and marketing outreach, helping SERHANT. agents stay organized and efficient. It saves time, improves client retention, and enhances workflow automation, allowing agents to focus on relationships and closing deals. This supports our mission of making agents more productive and successful while reinforcing SERHANT.’s commitment to innovation. **Official Response from Mary Caroline Gray:** > Ryan, thank you for the thoughtful review and for highlighting Rechat’s ease of use and adaptability! We're thrilled to hear that our platform is helping SERHANT. agents stay organized, streamline their workflows, and ultimately focus more on building relationships and closing deals. We truly value your feedback on native integrations and are actively working to expand these capabilities, including Zapier, to further enhance your experience. It’s members like you who help drive our commitment to innovation and continuous improvement. Best, The Rechat Team ### 21. Makes it Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Rechat?** I use Rechat every day to support my marketing activities, including managing emails, social media, and various tasks. **What do you dislike about Rechat?** Love it all! I do not dislike anything. They make it so easy to use. **What problems is Rechat solving and how is that benefiting you?** WeChat is helping make emailing other agents very easy! **Official Response from Mary Caroline Gray:** > Thank you for sharing your experience! We’re thrilled that Rechat is making your marketing activities and communication with other agents easier and more efficient. Your support means a lot, and we’re excited to keep helping streamline your daily workflow. Best, MC ### 22. Rechat has transformed how our agents do real estate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** As a company focused on supporting our agents with the best tools in the business, Rechat stands out as an all-in-one solution that delivers real value. The mobile app is especially powerful — our agents can manage transactions, schedule showings, and communicate with clients on the go. Plus, email and print marketing tools ensure brand consistency. Plus, customer support is simply the best. Rechat helps with our competitive advantage. **What do you dislike about Rechat?** Agent Websites, Making Marketing templates, Company site **What problems is Rechat solving and how is that benefiting you?** Agent CRM, and Recruiting **Official Response from Mary Caroline Gray:** > Thank you for the fantastic review! We’re so glad to hear that Rechat is providing real value to your agents and helping enhance their real estate processes. It’s great to know that the mobile app is giving them the flexibility to manage transactions, schedule showings, and communicate on the go while ensuring brand consistency with the marketing tools. We’re also proud of our customer support team and are glad they’ve been able to assist you well. Your feedback on agent websites and marketing templates is valuable, and we’ll keep working to improve these areas. Thanks again for sharing how Rechat is helping with your competitive advantage! Best, The Rechat Team ### 23. Rechat experience **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal L. | Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Sending out my listings and getting marketed by eblast **What do you dislike about Rechat?** It does not allow you to send by zip code only radius **What problems is Rechat solving and how is that benefiting you?** It quickly creates an email or social post but it is not editable for certain items **Official Response from Mary Caroline Gray:** > Thank you for sharing your experience! We're glad to hear that Rechat is helping you market your listings effectively through eblasts. We also appreciate your feedback regarding the radius feature for sending emails—this is something we can work on. We understand the importance of being able to edit certain items and will continue to look for ways to improve that flexibility. Thanks again for your insights, and we're happy Rechat is helping streamline your marketing! Best, The Rechat Team ### 24. Amazing tool for agents, teams and Brockerages **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Rechat?** Rechat and their support team offer exceptional tools tailored specifically for real estate professionals. What sets them apart is their deep understanding of the agent's perspective. Every feature is thoughtfully designed to streamline workflows, boost productivity, and support success at every stage of the transaction. **What do you dislike about Rechat?** Custom asset creation could be more streamlined." **What problems is Rechat solving and how is that benefiting you?** User-friendly marketing tools that sync with the MLS, making all assets ready to use. **Official Response from Mary Caroline Gray:** > Hi! Thank you for the kind words! We’re thrilled that our tools and support are helping streamline workflows and boost productivity for your team. We appreciate your feedback on custom asset creation and are always looking for ways to make Rechat even more user-friendly. Best, MC ### 25. ReChat Review | Real Estate CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** I like that the templates are customized to your Brokerage. It's easy to stay on top of mind with your sphere. They also have a helpful Customer Support staff that is very responsive in the chat. **What do you dislike about Rechat?** The templates look great in the platform; however, when they are emailed out, the formatting and fonts do not translate well. Additionally, I feel the features to great Open House posts and other social graphics lack certain areas of creativity. I feel like they need to evaluate what Canva does for Agents and implement that on their editing side. **What problems is Rechat solving and how is that benefiting you?** It allows me to stay top of mind with our Agents SOI. **Official Response from Mary Caroline Gray:** > Hey there, thanks so much for your feedback. We're happy to hear that our responsive Customer Support and customizable templates are making a difference for you — it’s great to know they’re helping you stay top of mind with your SOI. We also wanted to touch on the concerns you mentioned: Email Formatting: Our templates are designed to play nicely with most major email providers, but sometimes formatting can look a little different depending on the recipient’s email client and settings. We're always working on making this more consistent, but in the meantime, this Help Center article might help you get the best results: https://help.rechat.com/guides/marketing/marketing-center/email-marketing/customizing-your-email Graphic Design Tools: We totally get that some users prefer tools like Canva for more creative flexibility. Our templates are built with speed, brokerage compliance and MLS in mind, so you're saving even more time! If you haven’t already, check out this article for tips on getting the most out of our design tools: https://help.rechat.com/guides/marketing/marketing-center/email-marketing/customizing-your-email Thanks again for taking the time to share your thoughts — we really appreciate it. Let us know if there is anything else we can help with. Best, The Rechat Team ### 26. Rechat is an essential, user-friendly platform that streamlines our communication and marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond D. | Senior Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Rechat?** The most helpful aspect of Rechat is its ability to streamline communication and marketing efforts through a user-friendly platform. It allows us to effortlessly create and send professional-quality e-blasts to clients, leads, and brokers, ensuring timely and effective outreach. The key upsides include time efficiency, enhanced organization, and the ability to maintain consistent communication, which ultimately strengthens client relationships and boosts overall productivity in our real estate business. **What do you dislike about Rechat?** We have some limitations on color palette and graphics. **What problems is Rechat solving and how is that benefiting you?** Allowed me to segregate my contact lists and quickly target specific groups. ### 27. So helpful! Would be lost without it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Using Rechat has been incredibly helpful for organizing my database. The CRM connects with all my communication and helps me streamline marketing. Daily reminders help me stay on top of my tasks and to-do’s. **What do you dislike about Rechat?** I wish there was an easier way to select a bunch of clients when sending emails versus just tags **What problems is Rechat solving and how is that benefiting you?** Staying up-to-date on all of my clients and managing my CRM. **Official Response from Mary Caroline Gray:** > Thank you for your wonderful feedback! We’re so glad to hear that Rechat is helping you stay organized and streamline your marketing efforts. It’s great to know that the CRM and daily reminders are keeping you on top of tasks and making a real difference in your workflow. We also appreciate your suggestion about improving the process for selecting clients when sending emails—we’ll definitely look into making that even easier for you. For the time being, I've attached a help article on creating Smart Lists -- this is an alternative way to organize your clients and target certain audiences based on specific criteria. Instead of using tags, you can send emails to Smart Lists. Thanks again for sharing your experience with us -- let us know if there is anything we can help you with! Best, The Rechat Team. ### 28. Easy to use, intuitive CRM for real estate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Rechat?** The ReChat interface is easy to learn and navigate. I love that it set it and forget it options such as e-cards for birthdays and house anniversaries. The ReChat customer service team is also highly responsive and provides plenty of options to learn more about optimizing my ReChat experience. **What do you dislike about Rechat?** I haven't found anything that I dislike about ReChat. I think a great addition to their platform would be a project management feature. **What problems is Rechat solving and how is that benefiting you?** Rechat is solving the problem of keeping my database organized and automated so I can focus on building my business. **Official Response from Mary Caroline Gray:** > Thanks so much for your kind review! We’re glad Rechat’s automation tools and intuitive design are helping you stay organized and focus on growing your business. Your suggestion about project management is a great one—we truly value feedback from engaged users like you. Best, The Rechat Team ### 29. Excellent Mass e-Marketing Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Rechat?** I have been able to upload large lists of prospects and email them an attractive newsletter weekly. It takes the place of ConstantContact. Rechat allows me to make an attractive template with ease, send it to a specific list, and clean up my lists of undeliverable or bounced contacts with one click, and track engagement. It connects with my other systems to pull in content from other sources. **What do you dislike about Rechat?** Rechat is not the most powerful CRM, but I don't need it to be. **What problems is Rechat solving and how is that benefiting you?** Large scale email newsletter delivery. **Official Response from Mary Caroline Gray:** > Thanks so much for the great review! We’re glad Rechat makes it easy to send attractive newsletters at scale and keep your lists organized and clean. We appreciate your feedback on the CRM features and are always working to improve based on what matters most to users like you. Thanks again for being a part of the Rechat community—we’re excited to continue supporting your marketing success! Best, The Rechat Team ### 30. Nice to have and helpful for organizing and automating processes. **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly O. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Rechat?** I like the ease of use for the marketing assets. **What do you dislike about Rechat?** I wish it had lead generation as a product. **What problems is Rechat solving and how is that benefiting you?** we did not have a CRM platform, Rechat benefits me through organization and easy touch points for my clients. **Official Response from Mary Caroline Gray:** > Hey Kelly! Thanks for your thoughtful review! We’re glad to hear that Rechat is helping you stay organized and simplifying your client interactions. We appreciate your feedback on lead generation and are always looking for ways to improve the platform to meet user needs like yours. It’s members like you who help us continue refining Rechat to better serve your business. Best, The Rechat Team ### 31. Rechat is best in class software for real estate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Rechat?** A simple clean UI that is easy to learn. **What do you dislike about Rechat?** There is nothing to dislike about Rechat. **What problems is Rechat solving and how is that benefiting you?** A great CRM, marketing platform and CMA. **Official Response from Mary Caroline Gray:** > Hey there! Thank you for the wonderful feedback! We’re glad to hear that you find Rechat easy to use and that it’s helping streamline your CRM, marketing, and CMA tasks. Your support means a lot, and we’re excited to continue helping your team succeed. Best, MC ### 32. great experience over all with professional and fast customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan Z. | Broker owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Rechat?** The overall branding and system in one suite **What do you dislike about Rechat?** Nothing really can be noticed. As all went smootj **What problems is Rechat solving and how is that benefiting you?** Syncing all together and looks great with branding **Official Response from Mary Caroline Gray:** > Thank you for the great feedback—we’re so glad you’ve had a smooth experience with Rechat! It’s wonderful to hear that the all-in-one system and branding tools are delivering real value. We appreciate members like you who recognize the power of a streamlined, professional platform. Best, The Rechat Team ### 33. Email open rate has declined since using **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Easy to send email blasts and layout is easy **What do you dislike about Rechat?** Calls don't connect to database. Open rate has gone down. Nots field is not easy to see **What problems is Rechat solving and how is that benefiting you?** sending email blasts **Official Response from Mary Caroline Gray:** > Hi there, Thanks so much for your feedback — we’re really glad to hear you’ve found Rechat’s email blasts and layout easy to use. We also wanted to share a little more info on a few things you brought up: Email Open Rates: It’s totally normal to see open rates fluctuate, and often it has more to do with things like subject lines, send timing, or how email clients track opens — not the CRM itself. That said, Rechat has a bunch of tools built in to help boost deliverability and engagement. You can find some great tips here: https://help.rechat.com/guides/crm/email-deliverability Call Logging: You can log calls to keep your communication history up to date. Here’s a quick guide on how to track activity through the app: https://help.rechat.com/guides/mobile-sales-machine/rechat-on-the-go Notes Visibility: All notes show up in a contact’s timeline, and we’re constantly working on making things easier to use. If you haven’t seen it yet, this article is a great walkthrough: https://help.rechat.com/guides/crm/contacts/contact-profile Thanks again for taking the time to share your experience. And if you ever want more hands-on help, our support team is just a quick message away — right in the app. Best, The Rechat Team ### 34. One of the best CRMs out there **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Super easy to use and function and as a realtor makes my day to day business easier. **What do you dislike about Rechat?** Nothing at all. Nothing at all. Nothing at all **What problems is Rechat solving and how is that benefiting you?** None **Official Response from Mary Caroline Gray:** > Thank you so much for the kind words! We’re thrilled to hear that Rechat is making your day-to-day business easier and more efficient. It means a lot to know that you find the platform easy to use and valuable in your work as a realtor. We appreciate your support and look forward to continuing to help you succeed! Best, The Rechat Team ### 35. Great customer service and product **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher P. | Associate Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Rechat?** The team at Rechat is very responsive and quickly adjusted my account so i could get out the needed e-blasts for my marketing. And they reach a wide audience. **What do you dislike about Rechat?** I have had a good experience on their platform. **What problems is Rechat solving and how is that benefiting you?** Getting eblasts out to the brokerage community in the range of my listings. **Official Response from Mary Caroline Gray:** > Christopher, thank you for the great feedback—we’re happy to hear Rechat is helping you get your e-blasts out quickly and effectively! It’s great to know our support team was able to step in fast so you could stay on track with your marketing. We’re grateful for users like you and look forward to supporting your continued success. Best, The Rechat Team ### 36. Some of it is ok but it’s not automated enough for me. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** I like that it connects to my listings and easy to post to socials. **What do you dislike about Rechat?** I don’t like that you have to create items. You can do a lot of the things on Rechat with canva or another program. **What problems is Rechat solving and how is that benefiting you?** Easy to lost on social media **Official Response from Mary Caroline Gray:** > Hey there, Thanks for taking the time to leave your feedback. We’re so glad to hear you’re finding value in how Rechat connects directly to your listings — it makes creating content tied to your active inventory super quick and easy. Rechat was built specifically for real estate pros, which means it’s more than just a design tool. It pulls in your MLS data, follows your brokerage’s branding rules, and keeps everything — from contacts to marketing — in one place. That way, you can create polished, on-brand content without spending hours designing or worrying about compliance (something Canva just isn’t built to handle). Not to mention, Lucy was built specifically to do all of this for you too! Not only can she help with automated campaigns, she can built graphics and websites for you too! Here is some information to show you what all she can do: https://help.rechat.com/guides/lucy-your-ai-assistant On automation: Rechat goes beyond simple design — you can set up listing-triggered campaigns, recurring emails, and branded pieces that auto-fill with MLS info. If you haven’t had a chance to explore those features yet, this guide is a great place to start: https://help.rechat.com/guides/marketing/marketing-center/email-marketing/campaigns/creating-campaigns For social media: We know getting visibility can be tricky with ever-changing algorithms. While Rechat helps you schedule and publish consistently, reach and engagement still come down to timing and audience. For tips on getting the most out of your posts, check this out: https://rechatq.wistia.com/medias/maud1ta4ty Best, The Rechat Team ### 37. Streamlined features for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2024 **What do you like best about Rechat?** Responsive staff, and smooth integrations with my lead sources. I use daily to keep track of clients and keep in touch with my base. **What do you dislike about Rechat?** Could use more filter options and allow more insight on what links client click on. **What problems is Rechat solving and how is that benefiting you?** Helps me stay top of mind with my base, set reminders for follow up and fully integrates all aspects of my business in one place- transactions, marketing and crm. ### 38. Director of Operations **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rechat?** Automated templates are helpful. I wish they could be unlocked so I could customize them more to my liking **What do you dislike about Rechat?** Searching for templates isn’t straight forward **What problems is Rechat solving and how is that benefiting you?** Automating marketing **Official Response from Mary Caroline Gray:** > Hi there, Thank you for leaving us your feedback. We're excited to hear that Rechat’s automated templates are helping with your marketing — saving you time is exactly what we’re going for. We totally get the need for more customization and easier ways to find the right templates. Here are some helpful links to show you how our template customization and search works! Template Customization: Some templates are locked down to help brokerages stay brand-compliant, especially in more regulated markets. That said, there are customizable options available, and we're always looking for ways to give users more flexibility without losing that consistency. You can check out more here: https://help.rechat.com/guides/marketing/marketing-center/email-marketing/customizing-your-email Template Search: We hear you! Making it easier to browse and filter templates is something we’re actively working on. In the meantime, here’s a quick guide that might help: https://help.rechat.com/guides/marketing/marketing-center/email-marketing/selecting-a-template Let us know if there is anything else we can help with! Best, The Rechat Team ### 39. Chat that makes life stronger **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2018 **What do you like best about Rechat?** The chat communicator is very fast and proactive. **What do you dislike about Rechat?** The file sharing facility is very poor and lags a lot. **Recommendations to others considering Rechat:** yes, i highly recommend to my friends and my previous company to use. **What problems is Rechat solving and how is that benefiting you?** To communicate inter team and intra teams over seas. ## Rechat Discussions - [What is Rechat used for?](https://www.g2.com/discussions/what-is-rechat-used-for) - [View Rechat pricing details and edition comparison](https://www.g2.com/products/rechat/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+10%3A01%3A25+-0500&secure%5Bsession_id%5D=4d6aef0f-cba5-4270-8c05-d71d6968ea61&secure%5Btoken%5D=4f70525e2459fd38c7f0f8900333cc00d82003d85b435fd3c96e07fb23a9b3c0&format=llm_user) ## Rechat Integrations - [Canva](https://www.g2.com/products/canva/reviews) - [Docusign for Real Estate](https://www.g2.com/products/docusign-for-real-estate/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Luxury Presence](https://www.g2.com/products/luxury-presence/reviews) - [Marq](https://www.g2.com/products/charles-thayne-capital-marq/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Reliance Network](https://www.g2.com/products/reliance-network/reviews) - [Zillow](https://www.g2.com/products/zillow/reviews) ## Rechat Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management **Agent Effectiveness** - Market Intelligence - Pipeline Management - Real-Estate Specific RM **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Listing Service Features** - Premium Listings & Profiles - MLS Integration - Listing Management Portal - CMA Tools - Website Integration / Widgets - CRM Integration - Listing Syndication - Agent Profiles - Advertising & Marketing Tools **Operations** - Transaction Management - Financial Management - Real Estate Software Integration - Back Office Automation - Commissions Management - Compliance Checks **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Agentic AI - Brokerage Management** - Multi-step Planning - Cross-system Integration - Decision Making **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management **Listing Service Features** - Listing Syndication - Listing Management Portal - Agent Profiles - Premium Listings & Profiles - Website Integration / Widgets - CMA Tools - CRM Integration - MLS Integration - Advertising & Marketing Tools ## Top Rechat Alternatives - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,494 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews) - [ResMan](https://www.g2.com/products/resman/reviews) - 4.8/5.0 (428 reviews)