ReCharge has taken the manual process out of my wife's business, making it easier for her to focus on the growth of her customer base rather than trying to manually keep track of subscribers in spreadsheets. We are no longer worried about orders being missed or not being shipped out at the correct time, which has made our quality of life much better. Review collected by and hosted on G2.com.

Its a surprisingly complex app. There's a lot of "bells and whistles" that go into it. It felt a bit daunting to us at first as we were trying to set it up. But we were grateful for the free onboarding webinar they provided us to help ease the transition. Review collected by and hosted on G2.com.

I like the functionality of ReCharge. We used to have to manually charge cards for customers who had a subscription set up. Nightmare and impossible to manage. ReCharge automated all of this for us. They've done an amazing job improving their customer support and analytics reporting dashboard. I met one of the lead account managers, Harteg, a little over a year ago and he was extremely warm and helpful in making sure we had access to all the features we needed and more. He even set up a call for later to go through what we needed to do to take advantage of their customer dashboard templates. He took the time out of his day for us even though he has other larger clients; we weren't even one of his accounts. I'd highly recommend them to any company looking to expand and scale their subscription offerings. We've been able to scale our business tremendously using Recharge. Review collected by and hosted on G2.com.

One thing I've disliked is how long it can take to get an adequate response from their support team. They do not offer phone support which is critical for quick turn around on customer issues. Even through email, it can be a full day or 2 before you hear an answer. But this has improved dramatically over the last year. Right around the same time they hired a new Director of Customer Success, whom I had the privilege of meeting. He was very open to suggestions. Review collected by and hosted on G2.com.

Easy to navigate! Everything is super clear. Review collected by and hosted on G2.com.

Sometimes it has been really slow and stuff Review collected by and hosted on G2.com.

It is easy to pull up customer's account using name and email address. You will be able to see the subscription of a customer, edit and cancel it. You will be able to see customer's billing information, shipping address and most importantly is you can mirror the customer account. Review collected by and hosted on G2.com.

Sometimes, the app is laggy. It crashes and not able to perform such task. You will get some errors which you need to refresh it many times. Log out and log back in. However, support from recharge are ready to assist you in this situation. Review collected by and hosted on G2.com.

I like best that it always charges your consumer on time and it integrates with multiple apps. Review collected by and hosted on G2.com.

It can be VERY confusing. Setting up which items you would like to be eligible for recharge is not so bad, but if you’re doing a subscription — creating multiple items for different sizes and interests gets really confusing.

Also be aware when cancelling subscriptions or orders that have already went through, you will most likely have to cancel them on multiple apps like smile.io. Just be careful about refunding more than once. Review collected by and hosted on G2.com.