Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Reliable service our customers like"
5/5
What do you like best about Recharge Subscriptions?

Every morning our recurring subsciptions run and crearte a basis for the day's revenue. Our customers get a great service and we see a higher level of customer retention. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

Right now it is missing the flexibility to display the subsctiption options in cart or elsewhere on the site, which would make a big difference for us Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great Subscription Service - Fabulous Customer Service"
5/5
What do you like best about Recharge Subscriptions?

Makes Subscriptions Easy to manage and implement. Customer Support is amazing and fast. I use it daily and a large percentage of our daily orders are through Recharge. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

our Customers seem to have trouble sometimes but I think that is user error Review collected by and hosted on G2.com.

Radwa L.
RL
Radwa L.
Member Experience Associate
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Excellent Subscription Management Software!"
5/5
What do you like best about Recharge Subscriptions?

Recharge is straightforward to use. I can easily manage our customers' subscriptions, and the interface is fast and fluid. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

No issues so far! Recharge is great. Never faced an issue since started using it. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"More than a Subscription Management Tool"
4.5/5
What do you like best about Recharge Subscriptions?

Makes managing subscriptions straight forward for customers and internally. There are other products to help improve LTV and CVR. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

Reporting. It's an opportunity to improve. Review collected by and hosted on G2.com.

Michal K.
MK
Michal K.
Small-Business (50 or fewer emp.)
"Amazing app with a lot of integrations"
4.5/5
What do you like best about Recharge Subscriptions?

Integration with other apps like Klaviyo and other useful tools Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

Helpful feature Recharge SMS is not supported for European Union Review collected by and hosted on G2.com.

Hassan K.
HK
Hassan K.
Member Experience Associate
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Sleek beautiful interface and multipurpose application!"
5/5
What do you like best about Recharge Subscriptions?

It's straightforward to use! I can re-activate, pause, and cancel memberships and see an overview of the customer's billing cycle and billing information. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

Nothing so far! I like the interface and the ease of use. Review collected by and hosted on G2.com.

KELLY H.
KH
KELLY H.
Retention Marketing Manager
Mid-Market (51-1000 emp.)
"Best Subscription Service Product"
4/5
What do you like best about Recharge Subscriptions?

I like how there are a lot of features through the portal and that we can provide options for our consumers when it comes to subscribing to our product. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

There are a lot of tools to utilize in Recharge sometimes the information that's given is not helpful so you have to reach out to your account manager. Review collected by and hosted on G2.com.

Briangely Q.
BQ
Briangely Q.
Customer service representative
Mid-Market (51-1000 emp.)
"Recharge is a very good software!"
5/5
What do you like best about Recharge Subscriptions?

What I like the most about recharge is the way in which we can access the customers' information very fast. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

N/A, I love recharge si everything is good. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Makes subscriptions a breeze!"
5/5
What do you like best about Recharge Subscriptions?

The ease of being able to set up subscriptions without the fuss. We can simply add the products, configure the frequency, configure the discount and that's it - It'll just sync with the store. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

Sometimes the auto-inject JS widget can be a little finicky to work with and the documentation can be a little hard to track down or understand at times. Live chat also isn't a live chat. Review collected by and hosted on G2.com.

Erica B.
EB
Erica B.
Head of Marketing
Small-Business (50 or fewer emp.)
"Recharge remains superior for managing subscriptions"
5/5
What do you like best about Recharge Subscriptions?

Recharge Subscriptions has been an intricate part of our Shopify store and business. This app allows us to do everything and anything we need to manage subscription orders while providing the customer with the best experience possible. Recharge does a great job of putting subscription management in the customer's hands with tools like Recharge SMS to reduce churn. We have been very pleased with their capability to consistently optimize features and ensure integrations work with other key technology partners. I use their analytics frequently and their reporting platform is seamless. I could not be happier with Recharge and would highly recommend it for offering your customers the best subscription experience. Review collected by and hosted on G2.com.

What do you dislike about Recharge Subscriptions?

Our customers occasionally get confused about the customer portal but we typically find it to be a user error. Review collected by and hosted on G2.com.