Reblaze support responds quickly and always solves whatever security issue we are dealing with. Review collected by and hosted on G2.com.
There is nothing I dislike. Cybersecurity is very complex and they are always available for questions. Review collected by and hosted on G2.com.
Incredibly helpful and kind support from great reps and engineers. Security expertise and soft skills from the staff are incredibly valuable to a startup company with no time or focus to spare. They take the time and effort to understand your traffic and your business initiatives and to tailor all rules as closely as possible to your need, providing serious hardening for both web and api services. Review collected by and hosted on G2.com.
The tech is difficult to self-serve, and can be tedious to operate, which really mandates premium support. The information in the console is helpful but limited and difficult to navigate. Their pricing models are their own worst enemy, as it is very informal and can lead to unexpected charges on the PAYG model and a cloudy future when attempting a long term agreement. The lack of pricing transparency from the get-go was also a problem in getting my decision-makers on board when it came time to pay. Review collected by and hosted on G2.com.
Support and technology. You get direct access via Slack or Whatsapp. Emails are responded almost immediately. The product performs exceptionally. Review collected by and hosted on G2.com.
UI/UX for the web dashboard could need some love, some things are a little cumbersome to setup or to get right. Review collected by and hosted on G2.com.
The most helpful is their first setup, is easy to integrate with a already running system Review collected by and hosted on G2.com.
user experience in website: the bottom right corner appear a notification when changes was save, is not visible at first sight Review collected by and hosted on G2.com.
Reblaze is combined solutions that include WAF, CDN plus Cache Management, Rate Limit and Anti (D)DoS, Bot Detection, Event Management with extra customizable features and profiling and it amazed me to see how fast it works! Review collected by and hosted on G2.com.
I am satisfied with Reblaze as the tech perspective. Reblaze can improve the changelogs in the dashboard and add internal logs to see which user made the latest changes and a small description next to change event would be super nice. it can ask about the reason for click on "Publish" changes from users so all other users can be aligned about whats happening in the Reblaze dashboard. Review collected by and hosted on G2.com.
Reblaze sales team is hard working and dedicated to offer services to organisations globally. They persisted in their efforts to showcase web application protection for our organisation and we went ahead with the plan. On commercial aspect Mr. Fred was supportive. Review collected by and hosted on G2.com.
As of now, no major observation on areas of improvement on Reblaze services. Review collected by and hosted on G2.com.
I really like the common console for all distributed gateways.
The support team is very responsive. Review collected by and hosted on G2.com.
I feel that every time we are experiencing an issue we are alerting Reblaze instead of Reblaze alerting us. Im not sure if someone is actively looking at our deployments and looking for anomalies.
Change management needs to improve, we have experienced issues in the past that changes to the gateways caused service impact.
We are not notified when there are new releases. Review collected by and hosted on G2.com.
Great customization and functionality for applications including BOT activity
Dedicated and fast response 24x7 support which is familiar with configuration
High level Security and Web/App Protection Review collected by and hosted on G2.com.
None that I encountered. service work great for all of our needs Review collected by and hosted on G2.com.
The service and the tech support. The response very quick and are very helpfull. They are continuously improving their application. Review collected by and hosted on G2.com.
Nothing. Everything is perfect. Keep up the good work guys. It works as described. Review collected by and hosted on G2.com.