The ease of managment of client machines. You can eaisly group the machines in the control software and provide certain people access to only a certain group of machines. There is alos a nice challenge and reponse system to help the client be more confidant in that the person tehy are speacking to is the one about to take over thier system. Once a connection has been made the link is very stable and responsive even running over a 3g mobile connection. Review collected by and hosted on G2.com.
My main dislike is that you have to provide the main account details to set up the software on a client machine if you want it associated to your account to manage. Review collected by and hosted on G2.com.
