---
title: RealVNC Reviews
meta_title: 'RealVNC Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 439 reviews by the users' company size, role or industry
  to find out how RealVNC works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 439
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# RealVNC Reviews
**Vendor:** RealVNC  
**Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 439
## About RealVNC
RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. From enabling remote working, to managing vital systems remotely, to providing IT support for your organization, RealVNC® Connect has the features you need to stay connected. Trusted by IT teams at leading businesses around the world, RealVNC Connect offers affordability, ease of use, and unrivalled security for remote access. For information on our security credentials, visit: https://www.realvnc.com/en/connect/security/



## RealVNC Pros & Cons
**What users like:**

- Users find RealVNC **easy to use** , appreciating its seamless connectivity and efficient remote support features. (3 reviews)
- Users value the **reliability** of RealVNC, ensuring stable connections and efficient remote support across devices. (3 reviews)
- Users appreciate the **cross-platform compatibility** of RealVNC, ensuring seamless remote support across various operating systems. (2 reviews)
- Users appreciate the **cross-platform support** of RealVNC, ensuring seamless connectivity across various operating systems. (2 reviews)
- Users value the **easy setup** process of RealVNC, enabling quick connections across devices without hassle. (2 reviews)
- Users praise RealVNC for its **secure file transfer** , ensuring smooth and reliable data sharing across platforms. (2 reviews)
- Automation (1 reviews)
- Connection Speed (1 reviews)
- Users value the **responsive customer support** of RealVNC, providing quick solutions and detailed guidance for seamless connectivity. (1 reviews)
- Users love the **easy access** RealVNC provides, streamlining connections across multiple devices without hassle. (1 reviews)

**What users dislike:**

- Users experience **admin access issues** , with slow support and connectivity problems, particularly with satellite connections like Starlink. (1 reviews)
- Users report **billing issues** with RealVNC, highlighting poor support and unresponsiveness during recent troubleshooting attempts. (1 reviews)
- Users often experience **connection issues** with RealVNC, including outages and difficulties with satellite connections like Starlink. (1 reviews)
- Users criticize the **inadequate reporting** and lack of support from RealVNC, feeling abandoned after updates. (1 reviews)
- Users are disappointed by the **limited free options** of RealVNC, as the retirement of the Home plan impacts casual use. (1 reviews)
- Limited Options (1 reviews)
- Users report **poor customer support** from RealVNC, experiencing long wait times and unresponsive tech assistance. (1 reviews)
- Setup Difficulties (1 reviews)
- Slow Connectivity (1 reviews)
- Unstable Connectivity (1 reviews)

## RealVNC Reviews
  ### 1. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2016

**What do you like best about RealVNC?**

So easy to securely connect to remote computer. Easy to transfer files, copy clipboard, etc. I love that I am now able to connect to Mac OS X computers from my Windows machine.

**What do you dislike about RealVNC?**

Better single sign-on experience on Mac would be nice. It is a bit difficult to configure the first time.

**What problems is RealVNC solving and how is that benefiting you?**

I had a need to connect to many, many computers in a single day. RealVNC gives me the ability to maintain my list of servers and very easily connect to any of them.

  ### 2. VNC Connect 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2017

**What do you like best about RealVNC?**

Very easy to setup and use - Plus adding users is cake

**What do you dislike about RealVNC?**

We do not dislike anything about it - so far everything works great

**Recommendations to others considering RealVNC:**

Love the ease of use and setup!

**What problems is RealVNC solving and how is that benefiting you?**

Users in all areas of the USA can work easy on any project

  ### 3. great product 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon T. | IT Manager, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2016

**What do you like best about RealVNC?**

i like the ease of connecting, and the new cloud features

**What do you dislike about RealVNC?**

can't think of anything. product works well for us

**Recommendations to others considering RealVNC:**

use windows security. 

**What problems is RealVNC solving and how is that benefiting you?**

remote support and ease of access. facilitates access to windows LOB app via mobile OS

  ### 4. RealVNC - the only REAL way to connect to your devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee B. | Senior Systems Technician, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2016

**What do you like best about RealVNC?**

The latest version allows remote access via the online service.
Remote, seamless connectivity to your vital devices.

**What do you dislike about RealVNC?**

There is nothing we don't like, it fits the bill

**What problems is RealVNC solving and how is that benefiting you?**

Remote access without the hassle of lots of setup.

  ### 5. Cost is good, performance is fair, file transfer is terrible

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2017

**What do you like best about RealVNC?**

Licensing model / Cost structure as compared to competing products like Team Viewer

**What do you dislike about RealVNC?**

File transfer user interface is terrible.
Responsiveness is lacking compared to Team Viewer.
Sound is not supported across the remote connection.

**What problems is RealVNC solving and how is that benefiting you?**

Remote support of unattended Windows PC's

  ### 6. Great remote control tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard S. | Network Systems Engineer, Medical Devices, Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2016

**What do you like best about RealVNC?**

I really like RealVNC because it's lightweight and simple to use

**What do you dislike about RealVNC?**

There was nothing I disliked about the product.  It did exactly what I needed, simply and securely.

**Recommendations to others considering RealVNC:**

lightweight and simple, secure

**What problems is RealVNC solving and how is that benefiting you?**

When I need to remote control to the console.

  ### 7. Meets our business needs very well

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2017

**What do you like best about RealVNC?**

Flexibility and security my internal clients can always rely on

**What do you dislike about RealVNC?**

I am primary contact for usage even though it is my internal clients who are actually using.

**What problems is RealVNC solving and how is that benefiting you?**

Remote access to solutions we have generated, uploaded to a cloud

  ### 8. Great Tool for Remote Access to PC's

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2016

**What do you like best about RealVNC?**

We like how thin the software is to install on each workstation. We also like that the software has been kept very simple.

**What do you dislike about RealVNC?**

The software is missing some features for the multi monitors which we are using at many of our desktop and laptop workstations.

**What problems is RealVNC solving and how is that benefiting you?**

We are getting quick access to any of our workstations with the Real VNC application loaded.

We have noticed we can reduce the support time with Real VNC vs sitting on the phone with staff and trying to get them to fix the problems that are occurring on there PC.

  ### 9. Product review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2017

**What do you like best about RealVNC?**

this is a best tool for Client VC connect

**What do you dislike about RealVNC?**

nothing...I could not find any thing like that.

**Recommendations to others considering RealVNC:**

yes

**What problems is RealVNC solving and how is that benefiting you?**

We can have VC s with clarity so that the communication gaps wont exist and the sharing's really perfect

  ### 10. Great when it works

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about RealVNC?**

I like how fast it is to connect and when it is working, the ease of use. It allows me to reach a wide audience on a daily basis.

**What do you dislike about RealVNC?**

The program is very buggy. Sometimes it freezes and I will have to restart the server because it locks everything down. 

**Recommendations to others considering RealVNC:**

I would test it with the monitor you want to use. One of my monitors wouldn't let VNC connect if it was already  on. 

**What problems is RealVNC solving and how is that benefiting you?**

We are using it to advertise events, the daily class schedule, and special announcements It helps us to reach a large number of our students.  

  ### 11. Network Analyst

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2016

**What do you like best about RealVNC?**

The ability to remote desktop into the different OS's such as Windows, Linux with secured Communications.

**What do you dislike about RealVNC?**

No complaints.  The software performs as desired.

**Recommendations to others considering RealVNC:**

Great Product with Equally capable support.  

**What problems is RealVNC solving and how is that benefiting you?**

The issues in the past have been the difficulty to provide multiple remote Desktops on multiple platforms.  VNC allows our people to remotely access systems globally in a Secure Environment where access is sometimes difficult.

  ### 12. My daily vnc client

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about RealVNC?**

Realvnc is a fast client, it is available on all of my platforms for free (Windows and iPhone)

**What do you dislike about RealVNC?**

I am not able to re-size the screen after the vnc session is created. In contrast to other clients like nomachine which allow re-size. Re-size is very important when you use different monitors through the day (desk, meeting room or at the customer's)

**What problems is RealVNC solving and how is that benefiting you?**

I am mainly using Realvnc to demonstrate products at the pre-sale process. All of the semi-conductor software is linux based while daily life laptops come with windows. Realvnc helped me to complete my job.

  ### 13. Good for general remote access, not great for highly graphical or terminal window response > 50ms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2016

**What do you like best about RealVNC?**

Easy to deploy, cost of deployment, single sign on integration.

**What do you dislike about RealVNC?**

Not able to optimize for specific applications, support lacking for newer OSs and desktop manager versions, not great for long distances.

**Recommendations to others considering RealVNC:**

Not great over long distances and no application specific tuning available. But very reasonable cost for functionality.

**What problems is RealVNC solving and how is that benefiting you?**

General remote access, compute consolidation and security as compared to deploying physical devices.

  ### 14. Works Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2017

**What do you like best about RealVNC?**

VNC Connect works great! As expected and seamlessly. Great as a LogMeIn alternative.

**What do you dislike about RealVNC?**

Nothing! This does everything I need and more!

**What problems is RealVNC solving and how is that benefiting you?**

Remote access to PCs for support.

  ### 15. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2017

**What do you like best about RealVNC?**

Easy to setup, connect. User friendly. Available anywhere

**What do you dislike about RealVNC?**

Nothing up to this time. New features are frequent

**What problems is RealVNC solving and how is that benefiting you?**

Connect to the EMR from anywhere

  ### 16. Quick and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2016

**What do you like best about RealVNC?**

I like the integration with AD and the instant access to remote into a computer

**What do you dislike about RealVNC?**

No-multiscreen separate support. It would be good to have a screens buttons to select just one screen when the client has more than one screen.

**What problems is RealVNC solving and how is that benefiting you?**

Remote support for in house users. We can connect via IP or computer name quickly. 

  ### 17. Use on a Dod platform for system mirror requirements?

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2016

**What do you like best about RealVNC?**

Ease of use once the necessary direct connections have been done then logged out

**What do you dislike about RealVNC?**

We use this with zero clients do unless you direct connect first, then exit and then enter our vm view connection properly, the resolution gets stuck at 480x600.

**Recommendations to others considering RealVNC:**

Run a thorough trial before settling this as you final option to ensure deployment issues don't hamper operations.

**What problems is RealVNC solving and how is that benefiting you?**

Screen sharing capabilities!

  ### 18. vnc works really well

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2016

**What do you like best about RealVNC?**

Easy to use, once connected there is no lag from the persons desktop to mine, and it's secured and configurable 

**What do you dislike about RealVNC?**

Sometimes when I access a users screen, they lose their desktop background. 

**Recommendations to others considering RealVNC:**

Start using it, you will be glad you did. 

**What problems is RealVNC solving and how is that benefiting you?**

Being able to trouble shoot problems an end user is having without depending on them to explain the issue 

  ### 19. RealVNC is a great application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2016

**What do you like best about RealVNC?**

I like how easy this application is to use and how easy it is customize what I need to do in unix, The rest just  depends on the servers running out there :). I have not used this product at home so far but would probably use it if i needed to

**What do you dislike about RealVNC?**

So far I dislike nothing about this program

**Recommendations to others considering RealVNC:**

Use this at home for your own servers!

**What problems is RealVNC solving and how is that benefiting you?**

Using it for linux computing and for connections to desktops.

  ### 20. RealVNC ease of use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2016

**What do you like best about RealVNC?**

For our environment the ease of use if the most significant feature.


**What do you dislike about RealVNC?**

screen size when I remote over to another user's computer who has more than one monitor

**Recommendations to others considering RealVNC:**

Real VNC has worked perfectly for our environment.

**What problems is RealVNC solving and how is that benefiting you?**

Our IT team/Service Desk users are  able to access any of users regardless of where they are. Client sites, hotels, conferences, etc.

  ### 21. RealVNC is a product that delivers on all fronts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2016

**What do you like best about RealVNC?**

RealVNC allows our company to easily maintain over 200 servers securely. The documentation available is easy to understand and even easier to implement.

**What do you dislike about RealVNC?**

The RealVNC product does not have any issues.

**What problems is RealVNC solving and how is that benefiting you?**

We are able to securely remote to our servers and perform maintenance fast and effectively. 

  ### 22. Vnc is a great product 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2016

**What do you like best about RealVNC?**

Easy and friendly to use  in a corp or private environment 

**What do you dislike about RealVNC?**

Colors  and some of the software changes in 2014

**Recommendations to others considering RealVNC:**

Great value and support 

**What problems is RealVNC solving and how is that benefiting you?**

Remote to workstations and servers to see what the users are saying and doing and cheaper than sscm

  ### 23. IT Professional VNC Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2016

**What do you like best about RealVNC?**

The product is easy to use and very and compatible for use in other areas. 

**What do you dislike about RealVNC?**

There is nothing about the product that I dislike. 

**Recommendations to others considering RealVNC:**

This is a great product that meets and exceeds expectations. 

**What problems is RealVNC solving and how is that benefiting you?**

Again, ease of use, continued expansion of product to other areas 

  ### 24. RealVNC is a great choice to be able to instant remote access to your computer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2016

**What do you like best about RealVNC?**

The features and versatility of the software. 

**What do you dislike about RealVNC?**

It is somewhat complex to use and not as simple as other products.

**Recommendations to others considering RealVNC:**

Try the product and see if it is for you.

**What problems is RealVNC solving and how is that benefiting you?**

The ability to help remote users with problems

  ### 25. Great product!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2016

**What do you like best about RealVNC?**

 Versatility And ease of use.  Ability to engage with others that need assistance. 

**What do you dislike about RealVNC?**

Sometimes there is a bit of a bandwidth problem on our network. That relates to a delay in the visual response.  

**Recommendations to others considering RealVNC:**

Try it! 

**What problems is RealVNC solving and how is that benefiting you?**

Assisting others with resolving IT related problems.  

  ### 26. Enterprise installation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2016

**What do you like best about RealVNC?**

VNC works great in a domain environment. It is secure and has a lot of configurable options

**What do you dislike about RealVNC?**

Can not connect to computer unless computer is connected to domain through vpn.

**What problems is RealVNC solving and how is that benefiting you?**

It helps with troubleshooting computer problems

  ### 27. limited experience with product

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2016

**What do you like best about RealVNC?**

good functionality and set-up well for use

**What do you dislike about RealVNC?**

would like more supporting documentation and training

**What problems is RealVNC solving and how is that benefiting you?**

procurement issues

  ### 28. VNC Change my Life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar M. | BURD Lead Tech, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2015

**What do you like best about RealVNC?**

Best thing of VNC is the multiplatform ability, I use it to connect windows to windows, or windows to linux, for several platforms, it's is simple awesome. Also I really love the support for those small details like copy passwords, small files, details and info transparent from my pc to the remote machine, as also the ability to use remote printers.

**What do you dislike about RealVNC?**

There are few things I dislike, maybe the most representative was when the free version expired, and I did not get chance enough to keep testing, but in general is awesome.



**What problems is RealVNC solving and how is that benefiting you?**

Usually in my job I need vnc to connect to specific devices that only support vnc connections, which at this point is awesome because I got the bridge between my windows system and the linux that comes with those speciflc devices/

  ### 29. Perfect for remote connections

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adrián A. | Lead/Service Coordinator, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2015

**What do you like best about RealVNC?**

It is a very helpful software which allows to view and control a desktop or server computer, and it is multi platform so it is quiet versatile.

**What do you dislike about RealVNC?**

Real VNC is not a very user-friendly tool that any user can start and give you access to their machines. it is not new-user friendly, but it does not mean that it is difficult to use.

**Recommendations to others considering RealVNC:**

RealVNC is not for everyone, it requires a much deeper understanding of networking and computers. RealVNC is perfect for administrators needing to gain access to machines.

**What problems is RealVNC solving and how is that benefiting you?**

RealVNC allows administrators to gain remote access to end users machines from anywhere and from any supported operating system (Windows, Linux, Mac, UNIX.) Also unlike some other VNC tools, RealVNC comes with both server and client.

  ### 30. My go to remote desktop utility for Linux

**Rating:** 4.5/5.0 stars

**Reviewed by:** José M V. | Fullstack Developer, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2015

**What do you like best about RealVNC?**

Easy setup, it has many advanced features you can configure and get yourself up and running in a matter of minutes! Cross platform compatibility is another plus about this software. It will let you print through machines, which is the best option, so far.

**What do you dislike about RealVNC?**

You have to pay up for the mobile version, that's a downside for me, yet some people still don't care and use buy it. Sometimes can be a pain to configure, if you're new to remote desktop protocols you might bump into some walls.

**Recommendations to others considering RealVNC:**

If you need something free to configure your remote desktop enviroment, you should take a look at RealVNC, it's solid, legit and full of functionalities.

**What problems is RealVNC solving and how is that benefiting you?**

Remote desktop connections, that summarizes it.

  ### 31. Very nice solution for small to intermediate requirements

**Rating:** 3.0/5.0 stars

**Reviewed by:** Georgios G. | IC Digital Design Engineer, Semiconductors, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2015

**What do you like best about RealVNC?**

RealVNC does it's job right. It's simple and with one dedicated purpose, without flooding it's users with irrelevant features. Also it is easy to install and it doesn't create configuration-hell to the user. Another very good point of RealVNC is that it is cross platform, supporting the most popular OS's. 

**What do you dislike about RealVNC?**

RealVNC doesn't state a lot about their security architecture. 
Furthermore. even the lowest encryption level comes with a price. Since they already have a free plan, they could include the lowest security level in this version to provide free users with some basic encryption. Leaving your users exposed to many attack scenarios, even they are using the free version, doesn't sound a very good policy.

**Recommendations to others considering RealVNC:**

RealVNC is appropriate for simple to intermediate tasks over VNC. If you are one user without many needs this is definitely the VNC client you are looking for. Although I haven't tried their Enterprise version I would say that there are better solutions when it comes to large scale remote access scenarios and administration. Maybe Enterprise RealVNC has some good features in that direction. I would suggest to first try the free version and if you need it in a team environment, ask from RealVNC for some demonstration or trial before you roll in to a paid plan. Of course examining other alternatives can only benefit you to make an informed decision.

**What problems is RealVNC solving and how is that benefiting you?**

RealVNC is very appropriate for simple usages. I log in to remote machines for quick and easy tasks quickly and efficiently.

  ### 32. It did the trick but not my favorite

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2015

**What do you like best about RealVNC?**

Honestly when I used VnC, my memories from it was a clunky software. It may well have evolved since then but it definitely did not strike me as the most well thought out. The good thing was that I was able to establish a vpn connection.

**What do you dislike about RealVNC?**

Not sure if it was the type of connection I was trying to establish or if the GUI experience on the software was just not well thought out but I remember struggling quite a bit to make it work.

**Recommendations to others considering RealVNC:**

Haven't used it in a little while but I hope it is better than what I remembered. I would say try out windows remote desktop services or the native server connection on your mac before you try this, my impression was that you needed to have a bit more thorough network experience to really grasp the intricacies of this software. May be worth a try if you are willing to spend the time. As unsatisfied as I was, to be fair I never looked for support from the VNC team, who knows maybe my experience would have been much different.

**What problems is RealVNC solving and how is that benefiting you?**

I have never used it in a business setting, only to connect to home networks, for which I ended up going with windows native service if on a PC and with Apple (clunky) but built in "Connect to Server" option.

  ### 33. Lacking usability for modern customer-service 

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2015

**What do you like best about RealVNC?**

There are a lot of desktop options for VNC, many of which are free.  It is a very helpful software which allows you to both view and control a client's desktop, and has a lot of potential to be used for customer service and tech support.  The service is usually quite fast with little input lag and good image quality.

**What do you dislike about RealVNC?**

The vast majority of available desktop options, especially the open source ones, are severely dated and unintuitive to use.  Clients have to download 3rd party software which is not ideal for customer support.  There are many limitations to the service, especially in the area of "broadcasting" to multiple viewers.  There is a lot of inconsistency between open-source viewers and servers.  Modern, web based viewers would be a huge benefit to users of VNC.

**Recommendations to others considering RealVNC:**

If you are willing to develop your own web-based VNC client, perhaps noVNC, an open-source project, is a good option.  It can be integrated directly into your own website.  However, being an open-source project, noVNC comes with its own advantages and disadvantages.

**What problems is RealVNC solving and how is that benefiting you?**

I have participated in the development of a web-based VNC viewer.  This would be an asset to customer service and tech support, however current limitations in the VNC software make the implementation very challenging.

  ### 34. Does the job for remote support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Todd B. | Graphic Designer / Web Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2015

**What do you like best about RealVNC?**

It's a quick and easy way to connect to remote servers and desktops.

**What do you dislike about RealVNC?**

RealVNC could spruce up their UI to make it more user-friendly. I also wonder about the security when accessing from home and if the encryption is good enough. 

**Recommendations to others considering RealVNC:**

RealVNC is one of the best for remote support and is very light-weight.

**What problems is RealVNC solving and how is that benefiting you?**

I have to constantly work with our headquarters in europe to get certain tasks done so VNC is our solution to being able to efficiently network with our servers and desktops when ever we need access outside our LAN.

  ### 35. Essential for sys admins and developers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roni L. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2015

**What do you like best about RealVNC?**

RealVNC is simple and cross-platform VNC software, I like especially the viewer that just works. I like the bloat-free UI and fast performance. Nothing bad to say about this product.

**What do you dislike about RealVNC?**

There is really nothing wrong with RealVNC viewer, at least for me.

**Recommendations to others considering RealVNC:**

If you need staighforward software that is easy to use and fast to adopt, I do recommend RealVNC.

**What problems is RealVNC solving and how is that benefiting you?**

Mosty connecting to my headless server if something needs GUI, for example if I need to test something in browser locally.

  ### 36. It's a really good choice for remote desktop operations.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2015

**What do you like best about RealVNC?**

vnc client could connect the server before server logon, with fast response, and changable video quilities, makes it perfect when connect to a remote via low-band connections.

**What do you dislike about RealVNC?**

when tried to connect, the screen size is not changable. for example , I used to use vnc to connect to my raspberry pi, and I can only view the screen in 640x480 sized window ( solved by force the pi to use 1280x1024 hdmi output), if it could be changed in connection, that's be great.

**Recommendations to others considering RealVNC:**

vnc is the top choice for cross-platform rdp solution.

**What problems is RealVNC solving and how is that benefiting you?**

Mostly I use vnc to connect some old windows servers at various distant places, this is much better than msrdp. and thank you for making this possible.

  ### 37. Reliable software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robin A. | Backup Technician / Service delivery agent , Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2015

**What do you like best about RealVNC?**

Reliable connections to Windows and Linux units, secured sessions and very stable, simple interface and recognized brand.

**What do you dislike about RealVNC?**

They need to add more features that other companies have, like drag and drop files, chat between session machines, etc... 

**Recommendations to others considering RealVNC:**

very robust software but is the simplest one, low number of additional features in comparison with other brands.

**What problems is RealVNC solving and how is that benefiting you?**

servers monitoring, workstations support, on time support for troubleshooting when not on-site, not requires additional investments to make it work ...

  ### 38. Cross platform remote desktop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Xin S. | Architect, Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2015

**What do you like best about RealVNC?**

Support All platforms include Windows, Linux, MacOS and others. Fast and easy to setup. 

**What do you dislike about RealVNC?**

Must open some port on gateway or firewall.

**Recommendations to others considering RealVNC:**

Easy setup and wild system supported

**What problems is RealVNC solving and how is that benefiting you?**

Administrate all our cloud servers via VNC. 

  ### 39. Controlling TV with my phone

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 02, 2015

**What do you like best about RealVNC?**

I like that it is reasonably easy to use. I used it to control my computer from my phone

**What do you dislike about RealVNC?**

Soetimes it is not so reliable at times (on Ubuntu)

**What problems is RealVNC solving and how is that benefiting you?**

Used it as a remote to my computer that is connected to the TV.


## RealVNC Discussions
  - [Is there an easy way to transfer files between server and viewer computers.  currently i use email.](https://www.g2.com/discussions/15584-is-there-an-easy-way-to-transfer-files-between-server-and-viewer-computers-currently-i-use-email) - 3 comments, 2 upvotes
  - [Anyone know how to integrated this product with Windows update triggers](https://www.g2.com/discussions/13387-anyone-know-how-to-integrated-this-product-with-windows-update-triggers) - 1 comment, 2 upvotes
  - [Is either an iPhone or Android OS version available? Can I show clients my screen?](https://www.g2.com/discussions/12721-is-either-an-iphone-or-android-os-version-available-can-i-show-clients-my-screen) - 2 comments, 2 upvotes
  - [Is there a way to show just one screen on the Android app and then go between the two instead of both showing at one time?](https://www.g2.com/discussions/is-there-a-way-to-show-just-one-screen-on-the-android-app-and-then-go-between-the-two-instead-of-both-showing-at-one-time) - 1 comment, 1 upvote
  - [How can I automatically start VNC Server on a Mac to enable remote login after restart?](https://www.g2.com/discussions/how-can-i-automatically-start-vnc-server-on-a-mac-to-enable-remote-login-after-restart) - 3 comments, 1 upvote

- [View RealVNC pricing details and edition comparison](https://www.g2.com/products/realvnc/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A03%3A27+-0500&secure%5Bsession_id%5D=ed0b0a44-9f6f-44d0-b9f1-5ff083cdfe38&secure%5Btoken%5D=fa2e4521cf6db49415aa755fadd87a0bb0d58dbedb04136ca1b5fb08bd418693&format=llm_user)

## RealVNC Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Communication **
- Text Chat

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**Performance**
- Reporting

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Session Recording
- Unattended Access
- File Sharing

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Remote Device Control

## Top RealVNC Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,006 reviews)
  - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,080 reviews)
  - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - 4.7/5.0 (694 reviews)

