--- title: RealPage IMS Reviews meta\_title: 'RealPage IMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how RealPage IMS works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 14 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # RealPage IMS Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by RealPage IMS but has limited features. Are you part of the RealPage IMS team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Serving real estate investment firms, Investor Management Services (IMS) is the leader in the investment management software space providing the only all-in-one platform. We enable our customers to better serve their investors while improving the efficiency of their firm. The IMS Platform includes an Investor Dashboard, Document Management and Sharing, Customer Relationship Management (CRM), and Waterfall Distribution Processing. For more information, please visit www.imscre.com. * * * Seller [Realpage](https://www.g2.com/sellers/realpage) Discussions [RealPage IMS Community](https://www.g2.com/products/realpage-ims/discuss) Languages Supported English Overview by Jenny Carll Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/realpage-ims/pricing) ## Top-Rated Alternatives [ ![Juniper Square](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juniper Square") Juniper Square 4.7/5(106) ](https://www.g2.com/products/juniper-square/reviews) [ ![Agora Real Estate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agora Real Estate") Agora Real Estate 4.8/5(318) ](https://www.g2.com/products/agora-real-estate/reviews) [ ![AppFolio Investment Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AppFolio Investment Manager") AppFolio Investment Manager 4.5/5(175) ](https://www.g2.com/products/appfolio-investment-manager/reviews) [ View All Alternatives ](https://www.g2.com/products/realpage-ims/competitors/alternatives) ## User Insights Average based on 14 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) KJ Kaylee J. Renewal Manager Mid-Market (51-1000 emp.) 6/14/2024 Guest users or non-business users of the software, not included in G2 scores. "Great software!" 4/5 What do you like best about RealPage IMS? I have used everything from one-site, onsite screening, AIRM and Yieldstar over the past 5 years. I really enjoy the platforms and I think they help drive higher revenue once you get the understanding of the platforms (especially AIRM). Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? AIRM onboarding- I learned a lot as I learned the software but I think understanding the backend and how it works is beneficial. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? using AIRM, it helps drive more revenue Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 8/9/2022 "Not user friendly!" 2.5/5 What do you like best about RealPage IMS? There is not much that I like about it.. Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? There are so many steps to do to write a check. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? It is not benefiting me at this point. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Andy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy M.") AM Andy M. President Real Estate Small-Business (50 or fewer emp.) 10/10/2019 "Great investor platform that saves the sponsor a lot of time and headaches!" 5/5 What do you like best about RealPage IMS? The thing I like best about the platform is that it does all the calculations for accrued preferred return and distribution amounts for me. Before, I was using excel to manage these calculations, which took a lot of time and I constantly had to fix errors. With IMS, I set it up with the generous support I get from the company and then I'm all set. Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? I wish there was a bit better control over the flow for the investor when they first sign up for an investment but it hasn't been a critical issue. Review collected by and hosted on G2.com. Recommendations to others considering RealPage IMS: If you have enough deal flow and your projects are big enough, the IMS platform makes financial sense and will save money and time for you. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? The calculations that the platform does for me are the biggest benefit. It has saved me a lot of time and effort. Statement generation for the investors is also a huge benefit. The statements are professional and very easy to generate once you set everything up. I have yet too use the NATCHA system for making distributions but expect that to be a big time saver as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael C.") MC Michael C. Portfolio Accountant Real Estate Mid-Market (51-1000 emp.) 10/10/2019 "Great Modern Software" 4/5 What do you like best about RealPage IMS? Look and feel of IMS is great. Easy to use and figure out. Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? New features are coming out quarterly, which means there might be a few bugs after release. I'm glad for the new features, but sometimes the new bugs can be annoying. Luckily bugs get corrected before too long. Review collected by and hosted on G2.com. Recommendations to others considering RealPage IMS: Set aside time for the initial implementation, and gather all data you need for the setup. Once setup, you'll save time and become more efficient. Remember to attend their webinars to stay on top of new features added into the system. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? We now offer an online log in for our investors. We can upload tax returns once, and direct investors there - No more sending an investor another copy of a tax return three months later when they can't find your email. Use CRM to track investor conversations between different team members. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Heather B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather B.") HB Heather B. Transaction Coordinator Real Estate Small-Business (50 or fewer emp.) 10/10/2019 "Progressive, effective software for real estate " 5/5 What do you like best about RealPage IMS? IMS has done an amazing job at mapping and creating a platform that saves time and provides a streamlined experience for admins and investors. Many features have replaced our internal processes, such as using spreadsheets for tracking and calculating, sending bulk emails, and automating the e-signing of legal documents. The IMS team is also totally committed to excellence as they are constantly rolling out improvements and upgrades to the platform. Costumer service has always been outstanding. The IMS team is knowledgeable and always ready to tackle questions and challenges. Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? As mentioned the platform is always being upgraded, so keeping up with the new roll-outs can be a challenge. But, this is the speed of business and IMS simultaneously releases training videos, tutorials and updates to the knowledge center.. Review collected by and hosted on G2.com. Recommendations to others considering RealPage IMS: If you are considering IMS, request a demo for key users of your team. Before hand, make a list of the pain points of your current process. IMS will likely ease or solve for problems you may have. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? There have been many benefits and problems that IMS has solved for us in the past, e-signature with the integration of DocuSign, CRM that holds all investor data, bulk upload of K-1s, bulk email to investors by project, providing asset documentation to investors, and overall the investor dashboard. The investor dashboard provides access to asset documents as well as K-1s. The dashboard also supplies distribution information in a easy to read, beautiful layout. The Deal room is also beginning to offer a great solve for our "new opportunity introduction" and equity raise progression. This feature is combining many steps in our original process, saving time and increasing efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JO Jared O. Sr. Financial Analyst Mid-Market (51-1000 emp.) 10/10/2019 "Easy-to-use software that provides complex investor solutions." 5/5 What do you like best about RealPage IMS? The ability to centralize entity documents, calculations and investor payments with simple and user-friendly setup and maintenance. IMS also stays on top of technological advances unique to the real-estate industry such as the recent release of seamless integration with Yardi. Finally, the members of the support team respond quickly and are very knowledgeable. Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? The only issues we've experienced are a few items on the investor dashboard haven't consistently reported correctly for investors with multiple investments in the same entity. The data processing seems to struggle with accommodating multiple investments when additional ownership is not received. Review collected by and hosted on G2.com. Recommendations to others considering RealPage IMS: IMS is well worth the cost for any real-estate management firm. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? One central place (cloud-based, not on a local server) for all entity data. Easy setup for complex partnership structures and a software that maintains waterfall structures. Also, error-reduction in investor return calculations since we've moved from spreadsheets to IMS. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller NL Nicholai L. Associate Mid-Market (51-1000 emp.) 10/10/2019 "Leverages Resources and Great Customer Service" 4.5/5 What do you like best about RealPage IMS? IMS has allowed us to leverage our internal resources and have a system that fits our needs. We have been very pleased with the level of customer service and the overall system's capabilities. Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? Some of the interface is not intuitive from an administrator setting and requires a certain level of technical fluency. Review collected by and hosted on G2.com. Recommendations to others considering RealPage IMS: Make sure you understand your requirements prior to evaluating the software. Ask specific questions to the team. IMS has the ability to do just about anything - you just need to know the right question to ask. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? We are trying to better manager our in house fundraising platform in a cost-effective and scalable manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Suzanne L. W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne L. W.") SW Suzanne L. W. Corporate Counsel Real Estate Mid-Market (51-1000 emp.) 10/25/2019 "User-Friendly Investor Portal" 5/5 What do you like best about RealPage IMS? We like the ease of retail investment including accredited investor confirmation and online enrollment and investment. We appreciate being able to track interest in our investment opportunities the calculation of the distribution waterfall. The customer service is very quick and helpful, and so are the webinars they publish. Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? Some of the features of the administrative interface are not as intuitive. That being said, overall we find the platform to be very user-friendly. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? IMS has allowed us to streamline the retail investment process and makes managing our assets easier, which saves us time and money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ricardo A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricardo A.") RA Ricardo A. Asset Management Small-Business (50 or fewer emp.) 10/10/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "IMS good tool for real estate firms" 4/5 What do you like best about RealPage IMS? -Waterfall distributions, less error minimize excel use -Documents cloud, storage of all documents as K1, investors assets reports -Investor Dashboard, cleaner view easy to use with investors not so friendly with tech -Investors Statements populated information in minutes and create all investors statements and storage in web automatic -App Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? -CRM not so good compared with salesforce must upgrade better functionalities in this feature -Sometimes mirror errors in the platform like statements no populate correctly and waterfall issues not exact regarding pennies. Review collected by and hosted on G2.com. Recommendations to others considering RealPage IMS: Jump in, to improve efficiency in companies. This platform will make easier life for all real estate firms, improve all communications with investors more directly. Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? -Time-efficient to focus on important matters, less error with excel use, improvements with communications with investors, keep them update with all information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") UI Verified User in Investment Management Small-Business (50 or fewer emp.) 10/10/2019 "Great Investor software" 5/5 What do you like best about RealPage IMS? I really like that you can see all of the clients different investments (i.e. IRA, personal, LLC) under their name. Our investors love being able to see all of their investments online at any time they wish Review collected by and hosted on G2.com. What do you dislike about RealPage IMS? The limited customization for IRA investments Review collected by and hosted on G2.com. Recommendations to others considering RealPage IMS: IMS has made the process of setting up new investments so much easier for us and our clients Review collected by and hosted on G2.com. What problems is RealPage IMS solving and how is that benefiting you? Clients are now able to log in and see all of their investments, make any changes to their address, phone number and banking info Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about RealPage IMS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about RealPage IMS ](https://www.g2.com/products/realpage-ims/discussions/new) GU Guest User What is RealPage IMS used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-realpage-ims-used-for) ![Ricardo A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricardo A.") RA Ricardo Arroyave • Last activity over 6 years ago ¿When are going to launch improvements in CRM fuctionality? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-are-going-to-launch-improvements-in-crm-fuctionality) [ View all Discussions ](https://www.g2.com/products/realpage-ims/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/realpage-ims/pricing) RealPage IMS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b31ca66132c759b39a90d6dd5c9ddbce/juniper-square.png "Product Avatar Image") Juniper Square 4.7/5(106) [ Compare Now ](https://www.g2.com/compare/juniper-square-vs-realpage-ims) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a3b0cd18cd1bbd9d02def58d97cb1c96/agora-real-estate.png "Product Avatar Image") Agora Real Estate 4.8/5(318) [ Compare Now ](https://www.g2.com/compare/agora-real-estate-vs-realpage-ims) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_82fc1e9c237ef89f7dfac67a73569ec0/appfolio-investment-manager.png "Product Avatar Image") AppFolio Investment Manager 4.5/5(175) [ Compare Now ](https://www.g2.com/compare/appfolio-investment-manager-vs-realpage-ims) ##### Categories on G2 [Real Estate Investment Management](https://www.g2.com/categories/real-estate-investment-management) ##### Explore More [Which enterprise asset leasing solutions have the strongest IFRS 16 and ASC 842 compliance tools for a finance team that cannot afford errors in lease accounting?](https://www.g2.com/discussions/which-enterprise-asset-leasing-solutions-have-the-strongest-ifrs-16-and-asc-842-compliance-tools-for-a-finance-team-that-cannot-afford-errors-in-lease-accounting)[What identity resolution tools connect well with Salesforce and HubSpot so the unified customer data actually flows into the CRM without manual data mapping?](https://www.g2.com/discussions/what-identity-resolution-tools-connect-well-with-salesforce-and-hubspot-so-the-unified-customer-data-actually-flows-into-the-crm-without-manual-data-mapping)[Is MasterControl worth it as an eTMF platform for automated revision tracking and approval routing, or does a lighter electronic trial master file tool handle the same workflows without the complexity?](https://www.g2.com/discussions/is-mastercontrol-worth-committing-to-long-term-as-an-etmf-platform-for-automated-revision-tracking-and-approval-routing-or-does-a-lighter-electronic-trial-master-file-tool-handle-the-same-workflows-without-the-complexity%20) [Which job shop management system has the easiest quoting and routing features for a small fabrication shop where the owner or estimator handles quotes without a dedicated sales team?](https://www.g2.com/discussions/which-job-shop-management-system-has-the-easiest-quoting-and-routing-features-for-a-small-fabrication-shop-where-the-owner-or-estimator-handles-quotes-without-a-dedicated-sales-team)[Appian vs Nintex for a team that wants to build internal process applications without needing a dedicated developer for every workflow change?](https://www.g2.com/discussions/appian-vs-nintex-for-a-team-that-wants-to-build-internal-process-applications-without-needing-a-dedicated-developer-for-every-workflow-change)[Which visitor behavior intelligence platforms work best for retail chains tracking foot traffic and marketing opt-ins?](https://www.g2.com/discussions/which-visitor-behavior-intelligence-platforms-work-best-for-retail-chains-tracking-foot-traffic-and-marketing-opt-ins%20) [Show MoreShow Less](javascript:void(0);)