AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

10/10/2019

"Streamline Communications"

5/5

What do you like best about RealPage IMS?

This platform has made my communications and document management efficient and streamlines my communications processes. Review collected by and hosted on G2.com.

What do you dislike about RealPage IMS?

I have not had any issues using IMS. Any technical issues have been dealt with in a timely manner through the support group. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

10/17/2019

"Good"

4/5

What do you like best about RealPage IMS?

The user friendliness and organizational assistance IMS provides. Review collected by and hosted on G2.com.

What do you dislike about RealPage IMS?

Each investor has to register as an individual and then can add additional profiles under a trust, etc. This is messy. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

10/10/2019

"Very smooth process with great customer support."

4.5/5

What do you like best about RealPage IMS?

The setup process and the uploading of our existing projects. The quick response from customer service. Review collected by and hosted on G2.com.

What do you dislike about RealPage IMS?

A little difficult navigating around the site. Some of the calculations are not valid to us so that makes it a little confusing. Review collected by and hosted on G2.com.

BS

Brian S.

CONTROLLER

Financial Services

Small-Business (50 or fewer emp.)

3/15/2019

"IMS Just Didn't Work for Us"

0.5/5

What do you like best about RealPage IMS?

Pricing was at low end of market, but not a true value for us. Review collected by and hosted on G2.com.

What do you dislike about RealPage IMS?

System would frequently freeze or crash. We were told that this was due to our fund's "large size", which at the time was only 300 investors. System was not intuitive to use and support was not effective. Review collected by and hosted on G2.com.

Recommendations to others considering RealPage IMS:

Be sure the platform can handle the number of funds and investors you plan to drive through the system. Review collected by and hosted on G2.com.

What problems is RealPage IMS solving and how is that benefiting you?

We hoped to have a sophisticated and reliable platform on which we could host our family of funds and enhance our investor relations function. But, in the end, and after working hard in an attempt to get IMS to meet our needs, we were compelled to terminate our contract and move to another platform. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/13/2018

"IMS is an excellent platform for client communication and portals "

4/5

What do you like best about RealPage IMS?

IMS is great for client communication and being able to provide clients with a "portal' to store their documents, uodates, reports, tax forms ect. IMS is packed with features and new releases come about every month or so. Review collected by and hosted on G2.com.

What do you dislike about RealPage IMS?

IMS support is a difficult process. It usued to be full service support, but now it is put back on the customer to solve their own problems ever since the company's re-organization in early 2018. Review collected by and hosted on G2.com.

Recommendations to others considering RealPage IMS:

IMS is a great platform for the money. They continue to release new features every month. Review collected by and hosted on G2.com.

What problems is RealPage IMS solving and how is that benefiting you?

I work for a real estate investment firm. We use IMS for investor communication and also for uploading investor documents such as tax forms and signed documents. Review collected by and hosted on G2.com.

VM

Valerie M.

Leasing Consultant

Real Estate

Enterprise (> 1000 emp.)

4/28/2018

"Real Page review"

5/5

What do you like best about RealPage IMS?

This program is all in one user friendly. Which make our job that much easier. Review collected by and hosted on G2.com.

What do you dislike about RealPage IMS?

Maybe it is our internet, when loading documents it can take longer than 1-2 minutes to load. Other than time this program is great. So easy to use I would recommend it to others. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

3/29/2018

"Real Page best fully integrated PM software "

5/5

What do you like best about RealPage IMS?

Full integration with other programs such as LeaseHawk. Review collected by and hosted on G2.com.

What do you dislike about RealPage IMS?

i dislike the inability to schedule custom reports. Review collected by and hosted on G2.com.