AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/28/2019

"Review of Realnex"

3/5

What do you like best about RealNex CRM?

I like that Realnex is simple and basically does what I need. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

The CRM software seems a bit outdated. It gets the job done but could definitely be more user-friendly. I have no complaints about the marketing software but typically only use the deal room. Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

11/7/2018

"Affordable System Management program"

3.5/5

What do you like best about RealNex CRM?

The program is constantly making updates and adding in new features to stay up to date with things such as digital signatures, e-mail integration, document downloads. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

The program looks like it's from the 90's. It's very old, DOS looking and sometimes hard to figure out how to do the thing you're looking for. If there was an instruction manual, or a "how-to" would be better then having to call the support line. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

Very cost effective program. Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

It is a customer database used for file notes and document storage. After figuring out the "Abeyance" system it greatly helps organise and keep a list of things that need to be done each day. Review collected by and hosted on G2.com.

UC

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

10/24/2017

"Reliable and Affordable, but Outdated"

3.5/5

What do you like best about RealNex CRM?

RealNex/REA is very robust from a database standpoint. We put a lot of info in there, and there are still functionalities that we never use and fields that we never fill in. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

It is a bit old school, with that Windows 2000 look. Search functionality can be a little challenging, as you have to get the address exactly right for the software to find it (i.e. 123 South Main will not work if it's entered as 123 S Main in the system). Mobile app is a great improvement from what they previous had (nothing), but still has some bugs, etc. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

If you are looking for a robust and affordable CRM in the real estate space, this is a good option. If you're looking for the sleekest, most user friendly option, this probably isn't the BEST fit. Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

There is a LOT of information to keep track of in commercial real estate, and RealNex does a great job of providing a place for all of that data to live, and for it to be relatively easy to find/query/etc. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/5/2017

"The best CRM for real estate professionals"

5/5

What do you like best about RealNex CRM?

I like how easy it makes everything. All of your contacts are in one place and it makes it so easy to import and export contacts and to keep track of all communication with contacts. Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

The only thing I don't like is that is doesn't integrate with the email marketing software that my company uses. We use a specific software that works for us so we have to export our lists each time we send out an email. Review collected by and hosted on G2.com.

Recommendations to others considering RealNex CRM:

This is a great platform to help you keep track of all of your contacts. It is great for real estate professionals and makes follow ups and cold calls much easier. It is very easy to import and export contacts which gives you a lot of freedom. Review collected by and hosted on G2.com.

What problems is RealNex CRM solving and how is that benefiting you?

We are overall more organized and we are able to keep track of all of our contacts and manage them in an easy to use platform. Review collected by and hosted on G2.com.

UI

Verified User in Insurance

Small-Business (50 or fewer emp.)

4/4/2018

"The updates are great"

3.5/5

What do you like best about RealNex CRM?

Documents everything we require as a broker Review collected by and hosted on G2.com.

What do you dislike about RealNex CRM?

We are unable to sort abeyances.

That would help to organize my week. Review collected by and hosted on G2.com.