Really Simple Systems Reviews & Product Details

I like the fact that it is easy to use and understand. Life is complicated enough without tools that think they have to be smarter than you are and tie you up in knots! The different packages depending on your requirements is a good option too and it's easy to change from one to another if you need to. Review collected by and hosted on G2.com.

That's a tough one as we've never had any problems in the several years we've been using Really Simple Systems. Maybe they could send out a few less emails. The information is useful, but they do seem to be quite frequent! Review collected by and hosted on G2.com.

Simple to use on any device including my laptop, iPad or iPhone and a an excellent web based solution with pricing based on a SaaS annual billing basis per user and by module, if required.

All my separate Excel worksheets brought together on a single common CRM database, also rolled it out to a number of clients who also get all the same benefits of the Really Simple System CRM application Review collected by and hosted on G2.com.

As with all software applications there are some things that are not perfect such as the new beta data import capabilities, but the support is excellent helping me from data import, accidental deletion of one of marketing campaigns, so any identified problems are quickly dealt with or new functionality goes into the product road-map. Review collected by and hosted on G2.com.

The system is really easy to navigate and tailor to our specific requirements. The support is always excellent and staff are always ready to help out and advise where they can. The customisable options have enabled us to tailor the system completely to our needs and the reporting function is great too. We researched a number of CRM's for small business and this was by far the best and great value too. Review collected by and hosted on G2.com.

I honestly can't think of anything. It does everything we need and more. So glad we found it as much nicer to use and deal with compared to other systems out there. Review collected by and hosted on G2.com.

It truly is its name - really simply and easy to use!

It is very easy to design the system to fit your company's needs. Great to be able to adapt it to suit our charity and its reporting requirements. Much cheaper and easier to use than other not-for-profit CRMS and that is exactly what our industry needs - to save costs and helps us run as effectively as possible!

It is very user friendly and easy to build the reports you need.

Customer support is also fantastic.

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It's ability to connect to other software e.g Campaign Monitor etc can be a little clunky . With more time and effort, am sure it could be sorted with Customer Support. Review collected by and hosted on G2.com.

I've been with RSS for about 5 years now! Initially when I started I was looking for something that would help me with my workflow management, and act as a collation point for my customer data. I had been growing and I couldn't keep on top of everything with my spreadsheets. The one thing I liked best was that to a certain extent I could set up the tasks to be whatever I wanted. I was able to initially set it up to track my clients from simple leads all the way through to completion of a project and paying a fee to a referral source, before starting again on a new project. We don't use all of the functionality and it is only now that I am beginning to use the marketing piece of the RSS System. Review collected by and hosted on G2.com.

There's not a huge amount to really dislike! If I had to say anything it might well be that I spend most of my time in my e-mails, it would be really useful of the tasks that were showing in RSS could be showing in my Tasks in Outlook! Review collected by and hosted on G2.com.

The ease of navigation and usable tools makes this suitable for small and larger users.

The ability to upload/drag and drop documents into the system is simple and swift.

Adding data is very simple with easy menus.

Customer accounts have selectable data fields so can be as little or as much as is needed.

Numerous tools available to help manage customer database.

Simple link to email navigation and document share a real plus. Review collected by and hosted on G2.com.

Id be looking to find something to see any real down side so I feel I wont add anything significantly negative. One minor point may be to make the downloading and presentation of reports a little more user friendly and easier to navigate. Review collected by and hosted on G2.com.

Really Simple CRM does as it is described, it is a very easy to use CRM with a design and usability that would meet most Sales Teams Requirements Review collected by and hosted on G2.com.

It would be better if I could integrate the CRM into Outlook as it would add to it ease of use on a daily bases and would give another way of seeing upcoming tasks that are created in RSS Review collected by and hosted on G2.com.

I like that you can plan tasks ahead of time, and know that you will be notified on the day. There is no need to write endless calendar notes elsewhere and try and remember an ongoing workload. Review collected by and hosted on G2.com.

It would be useful to have a "to do list" widget. Review collected by and hosted on G2.com.

It's extremely easy to use and navigate.

It's pretty quick to learn too. Easy identifiable names to take you where you need to go. Review collected by and hosted on G2.com.

The sign in option doesn't save my details but that may be my pc. The Search option could be better too. Review collected by and hosted on G2.com.

I like it because of the great support system, free webinars and ease of use! It has so many functions in one system and helps me run my business more efficiently. Review collected by and hosted on G2.com.

I would like to have a few more features on the marketing for creating emails. Review collected by and hosted on G2.com.

It is very easy to customise to your own requirements and to get information in and more importantly out!

Is constantly evolving and we are just about to start to use the marketing solution which again looks really simple to use.

They have really great user conferences too! Review collected by and hosted on G2.com.

When they do update the software this can sometimes cause us issues with our data upload. As we upload daily it can be a pain. However, the support guys do help us out with this. Review collected by and hosted on G2.com.

Simple input and lots of room for user defined information. Review collected by and hosted on G2.com.

1.) They need a mobile app that syncs data on the road. Review collected by and hosted on G2.com.

The system is quite easy to use once you know the basics and easy to train staff on. Review collected by and hosted on G2.com.

With most of the support team in the US, it is difficult to get help instantly over the phone and normally ends up with multiple emails being sent to resolve the issue. Review collected by and hosted on G2.com.

Easily customizable. One can adapt the CRM to reflect their sales process. Review collected by and hosted on G2.com.

Given the above, there are some fields I would like to remove, but cannot. Review collected by and hosted on G2.com.

Task lists, agenda, creating customers and suppliers. We don't use more of the system at the moment reporting etc. Review collected by and hosted on G2.com.

Not clear on how to generate reports. Could be faster too. Review collected by and hosted on G2.com.

The marketing tools and dashboards are great Review collected by and hosted on G2.com.

We have trouble linking our NZ and Australian users and accounts Review collected by and hosted on G2.com.

Dashboard is easy to configure.

Setting up marketing emails is easy and choosing your target audience.

Great that you can add emails to account records and keep a track of correspondence that way. Review collected by and hosted on G2.com.

Sometimes there are a few too many clicks required to update records but overall, no major dislikes at all. Review collected by and hosted on G2.com.

It is a very user-friendly CRM and their customer service ans assistance are great. Review collected by and hosted on G2.com.

Small thing - I would like to be able to rearrange the boxes on the account page for ease of entry.

If there is a way to do that, I haven't found it yet. Review collected by and hosted on G2.com.

The tools are just as stated... really simple, in a good way. The dashboard is fully customizable, so I could see the data I wanted. Out of the 10+ CRM tools I tried, this was by far the best. Review collected by and hosted on G2.com.

No integration with Quickbooks. Unfortunately this was a must for our corporate office. Review collected by and hosted on G2.com.

The way can customise to suite your needs. It easy. Review collected by and hosted on G2.com.

That you cannot add an image of your contacts. More AI components or integrations with quality approved 3rd programs. This would enable me to automate for example simple tasks like booking a business review appointment etc. It would be great to integrate with What's App like it does with email Review collected by and hosted on G2.com.

The ease of use, tracking calls adding contacts, the built-in email campaign portal Review collected by and hosted on G2.com.

The marketing module is a little limited in its functionality Review collected by and hosted on G2.com.

We can see our complete sales opportunities from lead to closing sales on a simple web based platform accessible from any device Review collected by and hosted on G2.com.

Generating reports where no widget option is available Review collected by and hosted on G2.com.

The tasks toll element and the comprehensive directorate of the system Review collected by and hosted on G2.com.

Being unable to run report on clients were owner is somebody else, also it would be good to be able to sort TO DO LIST alphabetically and being able to set level of importance Review collected by and hosted on G2.com.

Ease of use, the system is extremely user friendly. We find it fast and reliable. Review collected by and hosted on G2.com.

To be honest we are yet to find a flaw... We are confident if we did the company would assist us. Review collected by and hosted on G2.com.