BB
Bob B.
Small-Business (50 or fewer emp.)
"Very powerful tool"
4.5/5
What do you like best about RealGreen by WorkWave?

Ability to manage customers and services efficiently. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Many features that we aren't aware of and how to best use them. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Thank you for sharing your positive experience with RealGreen by WorkWave - we are happy to a trusted partner of your business. Please continue to contact us to make sure you aren't missing out on valuable features!-WorkWave

Mark E.
ME
Mark E.
Small-Business (50 or fewer emp.)
"Good company but only for sa5"
2/5
What do you like best about RealGreen by WorkWave?

Sa5 is the best and only thing to like about real green Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Sa5 is good but other services are substandard and commitments are not honored. Response from company is lacking. They literally attempt to nickel and dime you out of business. Honesty and integrity is also an issue. In addition I had to return to this review because it required a screen shot because you don't trust me. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great software for the price."
5/5
What do you like best about RealGreen by WorkWave?

Very easy to set up a new customer, easily search for a customer. Personaly any time that I have had to call in for support 9 out of 10 times some one could assist me right then, otherwise it maigh take a day or two. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Geocoding needs to be more accurate, if address is put into system and at times it can not geocode at all, slecting postal code will help a bit at times, but if we plug in the address into google maps we get a almost spot on location and then we just have to edit the gecoding to correct it in the system. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Thank you for your positive review of RealGreen by WorkWave! We appreciate all feedback and have passed along your comments to our team. -WorkWave

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Software keeps all billing organized"
5/5
What do you like best about RealGreen by WorkWave?

It helps keep track of billing & how much customers spend Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

I can't think of anything I dislike about real green Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Thank you for sharing your feedback on RealGreen by WorkWave. We have taken note of your comments and are thrilled to be a trusted partner to you and your business! - WorkWave

JM
Justin M.
Small-Business (50 or fewer emp.)
"Real green is a useful tool for Landscaping professionals"
4/5
What do you like best about RealGreen by WorkWave?

Routing work and collecting information and storing it is very easy and user friendly Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Support for questions soemtimes lacks good follow up or resolution Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Thank you for your positive and constructive feedback! Customer satisfaction is a top priority and we have made note of all your comments. We are so happy you are finding success with our product. -WorkWave

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"very good program, very thorough....."
5/5
What do you like best about RealGreen by WorkWave?

friendly staff and prompt they are usually back with our company pretty quickly Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

i have found reaching someone different all the time is not good Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Thank you so much for your review! We have passed along all of your comments to the team. - WorkWave

Steve P.
SP
Steve P.
Small-Business (50 or fewer emp.)
"Good for what we need at the moment"
3.5/5
What do you like best about RealGreen by WorkWave?

Lots of different functionality that makes it easy to do different things and service our clients. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

The learning material is out of date. Roll outs of new configuration has bugs so it doesn't look like there is much UA done. Customer service is not very knowledgable. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Hello and thank you for sharing your feedback of RealGreen! Your comments have been passed along to the team. We appreciate you taking the time to leave us a review. -WorkWave

LJ
Laurel J.
Small-Business (50 or fewer emp.)
"Real Green is great for marketing"
4/5
What do you like best about RealGreen by WorkWave?

It's great for marketing. Works well for customers with multiple services. Routing is pretty easy. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Billing, even though the customers can be "linked" together for mailing statements, when the master account has a credit card or Ach payment set up it will not automatically pay the attached accounts. Statements are convoluted and Installment invoices don't clearly show what you are paying for. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Hi and thank you for taking the time to share your experience with RealGreen by WorkWave! Your comments have been passed along to the team. We appreciate your feedback and are happy you are finding success with our products. -WorkWave

Verified User in Environmental Services
UE
Verified User in Environmental Services
Mid-Market (51-1000 emp.)
"CSR"
4.5/5
What do you like best about RealGreen by WorkWave?

The versatility and ease of use. Has made me more efficiently at my job. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

When you need a report for something g and it doesn't exist for example. A report to show account that were entered a zero dollar amount for service. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Thank you for sharing your positive experience with RealGreen by WorkWave - we are so happy you are finding success with our product! We've noted your suggestions and will pass them along. Thank you! -WorkWave

BL
Brianna L.
Small-Business (50 or fewer emp.)
"Wonderful Conference!!"
5/5
What do you like best about RealGreen by WorkWave?

I love that there are many people and recourses to help when I am having issues. Review collected by and hosted on G2.com.

What do you dislike about RealGreen by WorkWave?

Sometimes the map filter is very slow when changing the scheule/routes. Review collected by and hosted on G2.com.

Response from Elena Havard of RealGreen by WorkWave

Thank you for sharing your positive experience with RealGreen by WorkWave - we are honored to be a trusted partner to your business! -WorkWave