Support is fantastic and system is reliable. Take suggestions on improvement. Review collected by and hosted on G2.com.

Some areas we cover have limited cell phone coverage, so difficult to use the app. No offline mode to code until you come back to civilization. Review collected by and hosted on G2.com.

The folks at customer support are always very knowledgeable and patient. I've leaned on their help many times and have rarely (if ever) been disappointed. Truly top-notch professionalism and down-to-earth helpfulness. Review collected by and hosted on G2.com.

It's not so much something that I dislike as it is something I'm just not thrilled with. I think SA-5 is cumbersome and not very intuitive. Every function seems to require multiple steps that are not necessarily obvious or intuitive. I spent 37 years of my career working the hospitality at various hotels in numerous positions. I transitioned to the green industry a couple of years ago. I was very used to property management systems (particularly over the past 15-17 years) that were VERY user-friendly and intuitive. I guess I was spoiled by those systems that seemed much more user-friendly and guest/customer friendly. After all, if a system is slow or 'bumpy' it will slow down the process and make for an operation that is not as smooth running or efficient. Review collected by and hosted on G2.com.

I like the fact that they are always striving to improve and listen to their users. Review collected by and hosted on G2.com.

Sometimes updates and feature requests can take a while to come out. The accounting portion is a bit clunky. It would be nice to have a statement to send a customer with basic debits and credits and not so many adjustments. Review collected by and hosted on G2.com.

It helps grow my business, boosts efficiency, customer service and communication Review collected by and hosted on G2.com.

Support could be better, overall, not many negatives. If you're looking to grow your business, you won't be disappointed Review collected by and hosted on G2.com.

It is simple and easy to use; it is very intuitive. Review collected by and hosted on G2.com.

None that I know of at this time, so far everything is easy and understandable. Review collected by and hosted on G2.com.

The MOST helpful tool is the link at the bottom where you can put in a ticket for technical support. The response time is always decent and the Techs are very helpful and patient. The ability to use that link has helped me understand the system well. Review collected by and hosted on G2.com.

Still learning a lot about it all. Haven't found too many downfalls yet. There are a lot of screens that we have to click through always and repeat steps in but other than that is is user friendly. Review collected by and hosted on G2.com.

The system for the most part is user friendly. Once I navigated what I needed most, it is a breeze to operate. Review collected by and hosted on G2.com.

When there is an issue, it does seem difficult to get a timely response. Review collected by and hosted on G2.com.

The overall utility options is very beneficial. Review collected by and hosted on G2.com.

I feel that there could be more proactive approaches when doing intergrations. Review collected by and hosted on G2.com.

The technicians here are full of knowledge and eager to help Review collected by and hosted on G2.com.

Call in times and wait for help is not ok Review collected by and hosted on G2.com.

Helped grow our company from the start and alway innovating. It's also help our customer experience from start to finish. Review collected by and hosted on G2.com.

Shortage of customer support when needed Review collected by and hosted on G2.com.