I love how responsive the Readytech crew is to our questions and when we need help. I have emailed at odd times in the middle of the night and still get a response within 15-20 minutes.

Also, the Readytech system itself is very easy to manage and to navigate. It make setting up Virtual Classrooms easy.

Finally, the ability for Readytech to provide you with licensing (i.e. for Microsoft Products) is a huge help as well. Very streamlined when building out your enrvironments.

Every once in a while, there is noticeable lag when using Readytech. This is rare but when it happens it does cause our training classes to bog down as we wait for the system to respond.

Readytech is a solid, top tier Virtual solution. I am always impressed by their service and their stability.

Most US companies do not want to send their employees to a training event. Readytech has allowed us to reach our customers virtually. I can't imagine being without Readytech and way to teach virtual classes.

I have been a ReadyTech customer since the very beginning. ReadyTech has always provided a solid service with great 24/7/365 support. The lab environments are easy to setup and use. The customers have a great user experience and as an instructor I have the tools I need to help students easily resolve any lab issues they might encounter.

There is nothing negative, I've always received great service.

ReadyTech provides an easy to use lab environment for both technical and non-technical users. The full screen browser experience really works well. The administration is easy to setup and modify as necessary. Most importantly, the support is great!

We use ReadyTech to support the following environments:

Live online labs

OnDemand course labs

Course subscription labs

ReadyTech allows you to host a training site without having to maintain individual servers or technology. Attendees can access via an internet browser and the system is very user-friendly. If any issues do arise, their response to problems is quick and they are solved in an accurate manner.

The only issue that is sometimes encountered involves an interruption in the internet service, if a client or instructor is using a wireless connection. This can cause the lab environment to be interrupted for a very brief period.

ReadyTech allows us to quickly host online classroom training and the attendees can access via just an internet browser. This allows us to offer a large variety of training classes with minimal technical effort on our end.

I love that instructors can view all the students' screens as thumbnails to monitor their progress, or look at each student screen in full-screen, and take control quickly and easily to provide help. This is the perfect technology to enable students to work on proprietary software where an instructor can easily and effectively monitor their progress and the progress of all the other students.

My only complaint is that if the instructor shares their screen, students working screens are replaced with the instructor's. We use a different screen share technology in addition to ReadyTech so students can watch an instructor screen on one monitor AND work in their own VM on another monitor simultaneously without disruption.

There was no other technology available that did exactly what we wanted. Zoom came closest but wasn't really at all the same.

Their customer success and support teams are excellent! If I ever have questions or issues, they are quick to respond, and quick to resolve.

ReadyTech allows us to save money by removing the need for travel and lodging expenses. In addition, we are able to provide virtual training that supports one-on-one coaching for each individual student as needed. I really appreciate that you can take over a session, demo for all, and still review and ensure that each student is where they need to be and able to accomplish the tasks set before them. We are also excited about the new self-paced functionality. There are different ways to introduce customers to your product or to changes in your product, having the self-paced functionality as an opportunity has us brainstorming new and different ways to engage with our customer base.

2023 Update

ReadyTech stands out as a highly efficient solution for virtual software training. It is a robust and comprehensive platform that facilitates virtual training of our end users in our various software applications. And ReadyTech offers the necessary features that cater specifically to the needs of both trainers and trainees which has been a seamless and effective learning experience for our customers.

Since it's been a few years of using the product, I can call out the following:

1. Interactive Virtual Environment: ReadyTech provides an interactive virtual environment where trainers can easily demonstrate software features in real-time. This feature enables trainees to follow along, ask questions, and actively engage with the training material.

2. Screen Sharing and Remote Control: The platform allows seamless screen sharing and remote control, enabling trainers to guide users through the software, troubleshoot issues, and provide hands-on assistance, replicating an in-person training experience.

3. Collaboration Tools: ReadyTech offers a range of collaboration tools such as chat, polls, quizzes, and breakout rooms, fostering an interactive learning environment. These features encourage engagement, participation, and knowledge retention among trainees.

4. Recording and Playback: One of the standout features is the ability to record training sessions. Trainees can revisit these sessions later for reinforcement, and trainers can evaluate and improve their teaching methods.

These are just a few of the reasons I really really like this product.

ReadyTech can be complicated when you first learn to use the application. It can also be challenging to re-brand the look and feel, but the support team is phenomenal and anything that I have been unable to accomplish on my own, they were there to help and address my issues in a timely fashion with workarounds and/or fixes that worked.

Support continues to exceed our expectations. We very much appreciate that we not only have immediate access when teaching a class, but we can also reach out to our account manager who is quick to research our questions, get answers for us, and schedule demo/support sessions when needed.

2023 Update

This year the rebranding was a super smooth process thanks to Ronald Steed so I can honestly say that other than getting our customers up and running with something new (they can be a wee bit uncomforable at the beginning), I can't say I have any dislikes.

Create your hands-on content and test the software with your team. Learn by doing!

The pandemic has resulted in a severe decline in travel and ReadyTech has been our go-to such that we have been able to keep going during this challenging time and we have been able to continue to educate or our customer base on all areas of our applications because they have the hands-on ability provided by ReadyTech labs and now the self-paced training option.

2023 Update

Ready Tech continues to be our go to since the cost of travel was shown to be unnecessary with this resource.

The lab solution permits an instructor to "look over the shoulders" of participants and help them with their exercises. If there's ever an issue, RT is very fast and finds a solution within a few minutes.

Haven't honestly found anything yet to dislike - I've used the ReadyTech virtual labs for several years now and it's a very smooth and flawless experience.

If you are considering options for training delivery, and it would be useful to have your own pre-configured lab computers where the instructor can easily see and help the participants with their exercises, Ready Tech is the best solution.

We teach a very technical course on report design - and traditional virtual learning systems (Adobe, WebEx, Skype for Business) are fine for the instructor-led portion. However, the Ready Tech lab solution permits students to practice in a virtual lab space where the instructor view can immediately see what they are doing and offer help and if necessary share their lab screen or take control. While the others permit students to choose to share their own desktop there are often security issues, emails or chats left open, and other concerns. All the students are sharing are our own virtual lab "computers". We can refresh the systems at any time and leave clean practice labs for the next group. Students have no fear of making a mistake that might harm a real system.