--- title: Readymode Reviews meta_title: 'Readymode Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 200 reviews by the users' company size, role or industry to find out how Readymode works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 200 scale: '5' date_modified: '2026-07-18' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Readymode Reviews **Vendor:** Readymode **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.6/5.0 **Total Reviews:** 200 ## About Readymode Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach. ## Readymode Pros & Cons **What users like:** - Users commend Readymode for its **efficiency** in streamlining workflows and enhancing collaboration across teams. (31 reviews) - Users value the **time-saving capabilities** of Readymode, streamlining processes and enhancing team collaboration efficiently. (24 reviews) - Users appreciate the **ease of use** in Readymode, enabling efficient collaboration and streamlined content creation. (22 reviews) - Users appreciate the **granular control** of multi-touch client engagement in Readymode, enhancing communication with clients. (21 reviews) - Users highlight the **helpful customer support** of Readymode, enhancing their overall experience and efficiency. (14 reviews) - Users appreciate the **predictive calling tools** of Readymode, which enhance efficiency and improve agent performance significantly. (14 reviews) - Call Recording (13 reviews) - Reliability (13 reviews) - Simple (10 reviews) - Work Efficiency (10 reviews) **What users dislike:** - Users find Readymode's **steep learning curve** challenging for new members, delaying overall team adaptability and flexibility. (12 reviews) - Users find the **difficult learning curve** of Readymode slows adaptation and hinders efficient use of its extensive features. (10 reviews) - Users report **call issues** like missed rescheduling prompts and overlapping screens, leading to frustrating experiences during calls. (9 reviews) - Users experience **slow loading** times with Readymode, particularly when accessing large files, affecting productivity during urgent tasks. (8 reviews) - Users experience **slow performance** with Readymode, facing delays in syncing and occasional crashes, hindering productivity. (7 reviews) - Complex Features (6 reviews) - Users note the **limited customization** in Readymode, which can restrict flexibility for specific campaign needs and scenarios. (6 reviews) - Limited Functionality (6 reviews) - Missing Features (6 reviews) - Usability Issues (5 reviews) ## Readymode Reviews ### 1. Improve auto caller operation is easy with Readymode **Rating:** 4.5/5.0 stars **Reviewed by:** Iqbal S. | Customer Service Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Readymode?** I love that Readymode has easy implementation wizard to connect the system with our existing CRM tools to improve our caller center operation. Call recording is the best solution to audit and make improvement with our call script and analyze recipient engagement. Continous training for caller agent is easy as we now know which aspect to improve. **What do you dislike about Readymode?** Readymode has no tools to find caller infromation and need to integrate with other tools for it. It cause for more budget spending on additional tools we need to subscrib. **What problems is Readymode solving and how is that benefiting you?** Preview dialing and progressive dialing give all agent time to gather information and familiarize themself with recipient infrormation before engaging with them. Predictive dialer give caller time estimation before agent able to connect with them. **Official Response from Lynda Phillips:** > We appreciate your business and value your input. Thanks for sharing. ### 2. Ready Get Set Go Readymode!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna L. | Client success manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Readymode?** readymode is truly amazing when it comes to autodialing leads. it has a recording that you can review your call and download as well. The customer support is very helpful as well. **What do you dislike about Readymode?** nothing. Readymode is truly amazing. It makes out lives easier. **What problems is Readymode solving and how is that benefiting you?** beneficial in dialing more than 300 per day in 8hrs dial without any hassle and making it more convenient to review summary of calls **Official Response from Lynda Phillips:** > Wow - thanks for your feedback! We are glad you're loving the platform! ### 3. Finally a way to streamline content management with intuitive features **Rating:** 4.5/5.0 stars **Reviewed by:** Marie R. | Senior Content Manager, Publishing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Readymode?** The main feature of Readymode is that it is easy to use for content management. The seamless compatibility with our previous content management system has also made it easy to manage and share documents. Still, the one that has left a very positive impression on me is the real time collaboration system that enhances working cooperation for offices in different locations. It has benefitted us in the sense that it has organized our work and project schedules and kept us accountable for delivering on time. **What do you dislike about Readymode?** One of the main disadvantages is that Readymode is not very effective when working with a large amount of material. This performance impact can affect out working pace and cause unnecessary and annoying downtimes. Also, the functionality and interaction with other systems are efficient with slight issues of technical hitches likely that necessitate assistance. These issues have sometimes resulted in disruption of normal flow of operations thus requiring extra time to identify the cause and kind of disruption. **What problems is Readymode solving and how is that benefiting you?** Readymode has been helpful in addressing some of the challenges that we have been facing regarding management and organization of content through documents. This last aspect has made our working processes more integrated and standardized the files on our databases. The collaboration attributes of the software have also improved on how the group is able to work more efficiently and save time on other projects due to less time spent on completing administrative tasks. **Official Response from Lynda Phillips:** > Thank you for sharing your experience with us. We really value your feedback. ### 4. Best dialer for connect rate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Readymode?** Best dialer for connect rate, easy to manage campaigns, and check on agents with the overview tab **What do you dislike about Readymode?** A little clunky UI. little API options. Takes awhile to load adding DIDs and checking reports. But all are nice-to-haves. **What problems is Readymode solving and how is that benefiting you?** Best connect rate to call home owners. **Official Response from Readymode Marketing:** > Thank you for sharing your insights! We're thrilled to hear that our platform helps you manage your campaigns and agents with ease. We appreciate your support! ### 5. A must-have tool for appointment setting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Readymode?** It puts me on the phone with a customer in a fraction of the time it would take to dial. Really helps to weed out the appointments form the leads in our database. **What do you dislike about Readymode?** I would like a way to tag a coworker on a lead so that they can reach out on readymode. **What problems is Readymode solving and how is that benefiting you?** It solves the problem of having to call 300 plus inquirers efficiently. It is benefitting by being a tool to set quick appointments. **Official Response from Readymode Marketing:** > Thank you for your positive review! We’re excited to hear that Readymode is helping you reduce dialing time by connecting you with leads more quickly and efficiently. We appreciate your support. ### 6. Excellent cloud-based caller center platform **Rating:** 4.5/5.0 stars **Reviewed by:** Badrul F. | Online Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2024 **What do you like best about Readymode?** Readymode easy implementation and setup with HRIS system help to speed-up call center operation. Agent now able to use predictive caller tools to view caller identity, profile and complaint before taking their call to improve customer support service. **What do you dislike about Readymode?** Agents need to finish the training before able to use some of the complex operation of Readymode. **What problems is Readymode solving and how is that benefiting you?** Progressive dialing features that give agent ample time to view caller insights, callback scheduling to reschedule time to call the caller back, and voice broadcast to play a recorded message when the call is answered. **Official Response from Lynda Phillips:** > We appreciate your feedback regarding the learning curve for some of the more complex features. We're continually investing in improving our training resources and onboarding processes to make the experience as seamless as possible for all agents. We value your input and are committed to making Readymode even better! ### 7. Cloud-based caller center platform for faster operation **Rating:** 5.0/5.0 stars **Reviewed by:** Iskandar J. | Head of marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Readymode?** Readymode require no physical infrastructure and is installed on cloud service which save the operation cost and the setup process that only takes around a week to go live. **What do you dislike about Readymode?** No dislike so far. We have operate it for 3 years and no major issues with the software. **What problems is Readymode solving and how is that benefiting you?** Support thousand of calling process everyday. Predictive caller to help customer support get early information on caller identity. ### 8. Boost caller agent productivity using predictive calling tool **Rating:** 4.5/5.0 stars **Reviewed by:** Casandra H. | Digital marketing analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Readymode?** Best tools that I like from Readymode is predictive calling tools that helped our support agent to view customer profile and their problem before they taking the calls. Easy integration with CRM and IT stack to access prospect data and contact details. **What do you dislike about Readymode?** Some learning curves that support agent need to learn on how to effectively using all the tools and features. **What problems is Readymode solving and how is that benefiting you?** Callback rescheduling to call prospect another time, session queing to give caller estimation before agent is available and auto dialer for predictive dialing function. **Official Response from Lynda Phillips:** > Thanks for sharing your feedback. We are thrilled Readymode is helping boost your agent productivity! ### 9. Useful caller center platform and I refuse to work with other than it **Rating:** 4.5/5.0 stars **Reviewed by:** Habibah K. | Commercial Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Readymode?** Readymode provide me with excellent caller center tools that require to seamlessly handle all prospect call. Callback scheduling from the platform itself has make the workflow easy and need no external tools for it. Caller agent can switch between call quickly if the call they placed isn't answered. **What do you dislike about Readymode?** I have no issues with the customer support and functionality of Readymode. Interface wise is standard and not complex to learn. **What problems is Readymode solving and how is that benefiting you?** We employ call recording to anaylzed call quality and evaluate how effective is our caller agent engaging with prospect. Voice broadcast is also used to automatically play when a call is answered. **Official Response from Lynda Phillips:** > Thank you. We're glad you are enjoying your experience with the Readymode platform. ### 10. Resolve issues with leads cold calling **Rating:** 4.5/5.0 stars **Reviewed by:** Rodrigues S. | Customer Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Readymode?** Readymode is providing the highest quality for phone dialing operation that making cold calling process easy and automated. It service has no downtime and agents use it everyday to improve outbound call rate. Customer engagement is important for our business grow. **What do you dislike about Readymode?** Some of the problem that we had with Readymode is with the prospect information that isn't showing on the screen and take time to load the data. This has leading to a bigger issues when customer has pick-up the call but customer information isn't showing. **What problems is Readymode solving and how is that benefiting you?** Improve agents produtivity by speed dialing prospect phone number automatically based on the list. Auto data entry and script help agents to be professional with customer and know the next steps for the interaction. **Official Response from Lynda Phillips:** > Thanks for your feedback. We will pass your comments on to our product team. We appreciate you taking the time to provide. ### 11. Positive improvement for dialing speed and customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Suhaimi A. | Customer Service Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Readymode?** I like that is easy to implement Readymode with our dialing infrastructure and software stack. The most improvement is with automated dialing and progressive dialing that gives caller agent time to view caller information before taking the call. **What do you dislike about Readymode?** I have no drawback or dislike after two years of experience using Readymode. **What problems is Readymode solving and how is that benefiting you?** Automation for voice activity detection and interactive voice response help to speed-up call center operation and eliminate manual task. It helped the system to distibute call and assign qualified agent to handle complex customer problem. **Official Response from Lynda Phillips:** > Thank you for taking the time to provide your feedback. We really appreciate it. ### 12. Easy learning caller center with voice activity detection tools **Rating:** 4.5/5.0 stars **Reviewed by:** Leroy B. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Readymode?** Loves the easinesst to setup the platform with current sales system that we employ. Use voice activity detection tool to saves agent time and let the automation system to detect if a person is answering the call or the answering machine voice. **What do you dislike about Readymode?** Call scrubing features isn't working well and keep missing number that should be in National Do Not Call Registry. **What problems is Readymode solving and how is that benefiting you?** Session queing and routing has make it simple to route call until agent is available to pick-up the call. Auto dialer features to predictive dialing function that we use for outbound call. ### 13. Good level of support that intuitive in responding to problem with call and dialing **Rating:** 4.5/5.0 stars **Reviewed by:** Ranjan S. | CTO, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Readymode?** Readymode in my exeperience is very well structured and provide the highest quality for a call dialer platform. Session summary notes is the most helpful tool that let agent to have caller information before taking the call. The workflows is easy and enhance agent time management. **What do you dislike about Readymode?** No dislike for now. Most of the tools we have familiar ourself with by taking the training session. **What problems is Readymode solving and how is that benefiting you?** Session recording helped administrator and agent to keep record of customer interaction for quality improvement, coaching and if the agent is following all the rules and regulation. ### 14. ReadyMode is the ideal tool for productivity and reporting in a call center setting. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan V. | Director of Marketing and Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Readymode?** ReadyMode is an excellent software dialer that has seriously boosted my productivity with its incredible features. One feature I love is its predictive dialing, which smartly predicts call outcomes and adjusts dialing patterns to maximize efficiency. This means more successful calls and less downtime, which is a win-win. On top of that, ReadyMode has really strong reporting features designed to help you understand your performance. These reports give you great data for analysis and decision-making. With its predictive dialing and comprehensive reporting, ReadyMode is a game-changer for any business looking to level up their calling operations. **What do you dislike about Readymode?** The functionality is great, but the interface could use a more modern and clean design to make ReadyMode even more user-friendly and powerful. **What problems is Readymode solving and how is that benefiting you?** ReadyMode helps us work smarter by using predictive dialing to reduce downtime and make our calls more efficient. This clever tweak has boosted our appointment rates and, as a result, our earnings. Plus, its detailed reports give us useful insights for analyzing our performance, which helps us make better decisions and ramp up our overall productivity. ### 15. The customer service they provide is the best I've ever experienced. Period. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Readymode?** So, we used Ready Mode years ago when it was Zen Call. It's been years so I needed a refresher. Since I started up again in mid-April, I've probably called tech support 450x with a number a questions. And when I say "a number of questions", I mean pretty much the same few questions, several times. Kyle has been the most patient, helpful, pleasant person I have ever dealt with. (As has been the case with everyone I've dealt with to be honest.) The level of customer service at Ready Mode is truly unmatched. I feel like this review sounds like a paid actor on a midnight infomercial, but I can promise you it is 1000% true. If you need a product like this, you need to go with Ready Mode. Period. **What do you dislike about Readymode?** I have yet to find anything about Ready Mode I dislike. **What problems is Readymode solving and how is that benefiting you?** Speed of calls, ease of transfer, ability to recieve immediate customer care when I need it. **Official Response from Lynda Phillips:** > I am so glad you're enjoying Readymode. We couldn't agree more about our support. They are a super helpful group and love helping our customers. ### 16. Great product, Service and support - Knowledgable **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy P. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Readymode?** Readymode is a comprehensive product that has many features and functions to enhance our cold calling campaigns Service and support team is very knowledgable, and provideeffective support. Ease of Integration **What do you dislike about Readymode?** With a comprehensive system comes much learning. This is not a bad thing just know going in that in order to utilize the many features there will be a lead time of learning. **What problems is Readymode solving and how is that benefiting you?** Cold calling, the capacity of numbers, creating leads, improving answer rate **Official Response from Lynda Phillips:** > We're so happy you are enjoying your Readymode experience and that our support team has been able to assist you when needed. ### 17. Finally found the right fit for my business **Rating:** 4.5/5.0 stars **Reviewed by:** David R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2024 **What do you like best about Readymode?** What drew us to Readymode was the Caller ID rotation and proximity matching features. This isn't unique to Readymode, but they blow the competition out of the park with their other features such as a simple interface, Readymode academy for VA's, and the most robust support system I've experienced with a dialer. They help you every step of the way unlike some other companies we've tried in the past. The best part is that they're even cheaper than our previous dialer which had way less adaptability and was super buggy; plus support was basically nonexistent. So far this has been the best dialer for us and our business (wholesale). **What do you dislike about Readymode?** I don't like that there isn't a feature as of this review that lets us monitor the health of DIDs on Readymode. This is a feature I greatly appreciated in the previous dialer I used and hope that Readymode will develop a similar feature. I also don't like that the deduplication setting can't be changed on skiptracing accounts (accounts with dialer). This means that I have to edit my data to make sure that there are no duplicate sellers, which often happens since there's leads who own various properties, or the system will not upload them. The dialer would otherwise be perfect if it let me turn that off. **What problems is Readymode solving and how is that benefiting you?** Readymode solves the dreaded "scam/spam" flagging of Caller ID's, which is a common issue in wholesaling, by rotation the DID's. This has improved our contact rate tremendously. **Official Response from Lynda Phillips:** > Thanks for the great, and thorough, comments on Readymode. Our support and implementation teams do go that extra mile with our customers, and I'm glad people are taking notice! I know monitoring the health of your DIDs feature is something you'd like to see in our software - happy to report it's on the horizon! We're in beta now and will be so excited to intro this to our customers soon. Thanks for being a customer and thanks again for your feedback. ### 18. Whisper coaching and callback scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Marina S. | Customer Service Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2024 **What do you like best about Readymode?** Whisper coaching is one of the features that has really helpful and improving our sales agent performance and how to make lead interested in what we are promoting. Callback scheduling to contact leads that shown interest and want us to call them back. **What do you dislike about Readymode?** Need to spend time for training purposes before able to operate this platform. **What problems is Readymode solving and how is that benefiting you?** Filter contact number authencity by using voice activity detection, call scrubbing and speech analytics. It helped saved time to warming up leads and find a high-quality leads. **Official Response from Lynda Phillips:** > It's great to hear that features like whisper coaching and callback scheduling are helping your team. We appreciate your feedback! Our team is available anytime to help if you need assistance or training. ### 19. Intuitive tools to solve problem with cold lead **Rating:** 4.5/5.0 stars **Reviewed by:** Marina B. | software engineer II, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Readymode?** I like the fact that Readymode isn't like typical software that usually difficult to use and has terrible dashboard interface. Readymode is perfectly structured to help us solve complex cold calling process into modern and automated workflow. Customer engagement and connection is our primary focus. **What do you dislike about Readymode?** The learning curves is quite long to get properly train with the new system and optimized all the tools and features. **What problems is Readymode solving and how is that benefiting you?** Get constant contact with lead/prospect and convice them with our service and product. Train agents with new promoting method. **Official Response from Lynda Phillips:** > Thanks for your feedback. We're glad that Readymode has helped with your cold calling process and customer engagement. ### 20. Clear and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Readymode?** Easy to use. Prompte response when requested. Great follow up. Willingness to help and clarify on implementation questions. I really appreciated that the reps offered alternatives, Materials, links, videos, previous recordings to make sure the system is working efficiently and patiently make sure everyone's questions were covered and that our Managers or supervisors understood the process and even do a few recaps and even pointed out reports to identify areas of opportunities and of best productivity. **What do you dislike about Readymode?** If anything that the dialer slows down when only 2 agents are on the phone. I don't even know if that is fixable. As a start up we have only have a handful of people at certain times and when we upload the leads the gap between calls is too big. Once you have at least 3 people on it, it works pretty well. **What problems is Readymode solving and how is that benefiting you?** To help us reach more potential clients without having to do manual calls, but still having that option. Allows us to monitor the agents calls and performance, which helps to identify areas of opportunity as a Team and as individuals Helps us identify which lists are giving us better productivity and therefore better allocate our marketing budget. **Official Response from Lynda Phillips:** > Our support and implementation teams are top notch! Thanks for the great feedback. ### 21. Switched From Call Tools to Readymode **Rating:** 5.0/5.0 stars **Reviewed by:** Ben B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Readymode?** I used Call Tools for almost 5 months and finally made the switch to Readymode. It was like night and day. With Call Tools we used to have all sorts of problems with dialer at times we would be waiting 45 min for prospect to pick up. We doubled our conversations using the Readymode dialer and booking rate. We could never LIVE transfer people using Call Tools. Ready mode has a office map, and live transfer queue that rings to all my teams phones. Readymode customer support is quick to help. The integration team is quick and worked within our pipelines in our CRM. Michael who signed us up was awesome and sold us on everything we needed we could not get from Call Tools. Carl was wonderful on the support team he trained our whole team and continued to take our calls for 2 weeks untill we got it down. Anthony helped with our billing issues quick and painless. ReadyMode A++++++++ **What do you dislike about Readymode?** Only thing we kept running into was when a prospect picked up it would sometimes lag showing the prospect infomation. **What problems is Readymode solving and how is that benefiting you?** Helped solve our LIVE transfer issues with Call Tools. We used to transfer ppl in call tools and they would hang up because there was music being played. None of that with Ready Mode. We use the office map feature to know who and is on phone. We set up a live transfer cue so when a transfer happens it goes into a cue. None of these features We had with Call tools. **Official Response from Lynda Phillips:** > Thanks for the A++++++++ rating! We're happy you made the switch to Readymode. ### 22. Easy dialer to operate **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea L. | Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Readymode?** Easy access from any device with internet. Straightforward to use and the tools ensure the auto-dialer can work with my lead sheets. No wasting time with the setup process. **What do you dislike about Readymode?** Can be quite expensive if not fully utelize all the features and tools. Long ROI returns if user use it casually and not for business purposes. **What problems is Readymode solving and how is that benefiting you?** Fast dialler operation to call all number on the leads sheet and drop the call if the recipient not answearing within the first 10 second. **Official Response from Lynda Phillips:** > Thank you for your feedback on Readymode. ### 23. Ready Mode formerly XenCall **Rating:** 5.0/5.0 stars **Reviewed by:** Gary K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Readymode?** I love that I can create seperate scripts for different campaigns yet the dialer wil call multiple campaigns and offer the script that the data originates from. I am able to post leads to my CRM with the click of a button while statusing the lead at the same time. I can control the call results offered and manage the results as needed. Readymode is the best dialer I have used yet. **What do you dislike about Readymode?** If a telemarketer does not status a lead, they are held in an offline/disposition status until they close the lead or disposition it... **What problems is Readymode solving and how is that benefiting you?** I can crank up the # of calls per agent to a point that we only wait a few seconds for a live person to answer. The answering machine detection works well and saves having to waste time **Official Response from Angie Douvis:** > Appreciate the feedback! It's fantastic to hear that Readymode's flexibility with campaign scripts, adjustable dialing speed and seamless CRM integration are hitting the mark for you. ### 24. Fast implementation and always reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Nate R. | Event alert coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Readymode?** Enable our agents to be quick in contacting new prospect by phone and the process is automatic. Suitable to be used for everyday operation and rarely has problem with service downtime. **What do you dislike about Readymode?** No dislike for me and my team. Exceptional performance by the customer support in helping us solve problem with missing area code on the dialer list. **What problems is Readymode solving and how is that benefiting you?** Automating the caller process to filters lead quality and warm-up leads. **Official Response from Lynda Phillips:** > So glad to hear your benefitting from Readymode. We are happy that you are getting customer support when needed to help solve any issues you may be having. ### 25. Excellent dialing system **Rating:** 5.0/5.0 stars **Reviewed by:** Christine O. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Readymode?** Our employees love it as the dialing system is easy to impelement and we can start using it from day one. Managing phone call for our church management has been effective. **What do you dislike about Readymode?** Slow customer support to return call or email for our inquiry. We need to wait for week for the response. **What problems is Readymode solving and how is that benefiting you?** Lead management and use it to call for prospect is now streamline. Advance report analytics for peak dial and peak ASR. **Official Response from Lynda Phillips:** > Thank you for your feedback. We appreciate you taking the time to let us know your experience. We're known for our fast customer response time so I will pass your comments on to our support leader to take a look at what happened. ### 26. Reliable platform for lead management **Rating:** 4.5/5.0 stars **Reviewed by:** Aula D. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Readymode?** Easy steps to add new leads information into the dialler program to call prospect. Features to generate report of caller performance for agents to monitor and track call effectiveness. Quick setup process to integrate everything in shortes time. **What do you dislike about Readymode?** Nothing to dislike. Readymode has provide a good platform. **What problems is Readymode solving and how is that benefiting you?** Contacting leads and finding more connection that will convert into customers. **Official Response from Lynda Phillips:** > Glad you are enjoying your experience with Readymode! Thanks for sharing. ### 27. Owner **Rating:** 5.0/5.0 stars **Reviewed by:** MNA Associated Purchases H. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Readymode?** Amazing quality and customer service!!!! **What do you dislike about Readymode?** Nothing love it. Have not had any issues **What problems is Readymode solving and how is that benefiting you?** Faster production **Official Response from Lynda Phillips:** > Thanks for your feedback - glad you are loving our customer service! ### 28. Why I like Readymode **Rating:** 4.5/5.0 stars **Reviewed by:** Sydney D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Readymode?** What I like about ready mode is how simple it is to use! It's super user friendly and well worth the price. I also like the support team they are always there and no long wait times! **What do you dislike about Readymode?** The only I dislike if anything is the price although o find super affordable! Nothing is better than free though! **What problems is Readymode solving and how is that benefiting you?** Calling many people at once is super easy now! **Official Response from Lynda Phillips:** > Thanks for the support shout out, and for sharing your experience. ### 29. Awesome tools and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Giuseppe N. | Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Readymode?** Use the dialer tools to call prospect and leads. Use it everyday without any issues. Great report generation tools to analyze progress. **What do you dislike about Readymode?** Nothing to dislike. Plenty of support from the customer success manager to ensure everything is working in perfect condition. **What problems is Readymode solving and how is that benefiting you?** Follow on leads and make contact to create more connection. **Official Response from Lynda Phillips:** > So glad to hear you are enjoying Readymode and the benefits it provides. Thank you for taking the time to let us know. ### 30. Excellence and quality **Rating:** 5.0/5.0 stars **Reviewed by:** Nakul K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Readymode?** It's very easy to set up the campaigns and track the agent's performance as well as customize fields for exporting files. **What do you dislike about Readymode?** It'd be nice to find support documentation links within the platform also being able to see the billing details without going to an additional platform. **What problems is Readymode solving and how is that benefiting you?** Readymode allows me to use the multi-dialer feature, going through my larger lists faster also I'm able to prioritize my lists based on my goals and strategies. **Official Response from Lynda Phillips:** > Thanks for the great review. We appreciate feedback from our customers. ### 31. Easy User Friendly Dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Readymode?** So easy to set up, great support if needed. Agents just log in and work, no real drama or stress trying to figure it out. **What do you dislike about Readymode?** The mobile version I suppose would be the only thing I wish was a tad friendly between Android and Apple. It works and doesn't hinder you from getting work done. Just a little different on different mobile operating systems **What problems is Readymode solving and how is that benefiting you?** Allows our agents to save time and make more contact with clients **Official Response from Lynda Phillips:** > So glad you your team is enjoying Readymode. ### 32. Pretty Good System **Rating:** 4.0/5.0 stars **Reviewed by:** Michael B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Readymode?** My team found it easy to use when calling and they were familiar with it. Lot of good features **What do you dislike about Readymode?** Expensive and not easy to use for admins **What problems is Readymode solving and how is that benefiting you?** Ready mode was beneficial for my team especially since they were already familiar with it. The cost was higher than I felt was fair and other dialers are cheaper. The support from the team is pretty good and probably why it costs more. ### 33. Ready mode review **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Readymode?** The ease of use and the customer service are top notch. The feautures are awesome! **What do you dislike about Readymode?** Nothing really the system takes some getting used to but the customer service line is very helpful for walking you through anything and everything! **What problems is Readymode solving and how is that benefiting you?** This is solving my work from home model for my workers to be on point and readily talking to a prospect. **Official Response from Angie Douvis:** > Thank you so much for sharing your experience. We're so glad to hear that Readymode is keeping you and your staff comfy and productive from home! ### 34. Prospect dialing operation is now much more easier and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Sezione A. | Lead Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2024 **What do you like best about Readymode?** Tracking agents performace for lead dialing and how many is contacted everyday. Oversee all agent and lead result on the same dashboard to improve agent effectiveness and ensure they meet the KPIs. **What do you dislike about Readymode?** Need time to properly train and get familiar with the new system. **What problems is Readymode solving and how is that benefiting you?** Connect with more prospect in one hour and improve agents effectiveness. **Official Response from Lynda Phillips:** > Thanks for your feedback. Our support and implementation teams are one call away if you need any help with Readymode. Let us know how we can help. ### 35. Fantastic Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel L. | Registered Polysomnographic Technologist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Readymode?** What I like about Readymode is its ease of interface and user-friendly design. Navigating is effortless, allowing easy access to the tools needed for work. Readymode's responsiveness via email with their customer service enhances the overall experience, ensuring seamless communication. **What do you dislike about Readymode?** occasionally it can be slow to load, especially during peak usage times. some advanced functionalities seem to be missing, making it less suitable for early users. **What problems is Readymode solving and how is that benefiting you?** reducing the need for lengthy email chains or scattered messaging across multiple platforms. ensures that everyone is on the same work page. **Official Response from Angie Douvis:** > We're glad to hear that you've found Readymode's interface user-friendly and responsive. We're continuously working to improve performance during peak times and enhance advanced functionalities to better serve our users! ### 36. Readymode outperforms the comps **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Readymode?** Connection rate blew away all the competion. The features of reporting were also really good for the administrator to oversee the use. **What do you dislike about Readymode?** The user experience was a little challenging. **What problems is Readymode solving and how is that benefiting you?** Getting more connections, which leads to more leads. **Official Response from Angie Douvis:** > We appreciate your feedback, John! We're hard at work updating Readymode's UI to be even friendlier. In the mean time, the more leads, the merrier! ### 37. First week **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Readymode?** The responsivness of support and staff within. **What do you dislike about Readymode?** I would love if they would implement a dark mode! Maybe there is but I have not found it. **What problems is Readymode solving and how is that benefiting you?** We were struggling to get 150 dials a day out of each appointment setter, now with Readymode the numbers have 10xed easily. **Official Response from Lynda Phillips:** > Awesome! Glad you're seeing the results you wanted. ### 38. Easiest and most complete CRM / Dialer in industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Readymode?** The best thing about it is how simple it is. More than a dialer, it is a true integrated CRM software. It works accross multiple sales and customer service industries. **What do you dislike about Readymode?** The only thing I have a challenge with is the hours of operations based on pacific time for sales and some customer support functions. But this is truly a minor issue if one at all. **What problems is Readymode solving and how is that benefiting you?** Most of all the integration of CRM and dialer capabilities into a simple to use package. **Official Response from Angie Douvis:** > We're glad to hear that keeping it simple with Readymode is working for you! We understand the challenge with the hours of operation based on Pacific time, and will take this into consideration was we continue to grow our team! ### 39. Very helpful! All of my questions got answered quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Readymode?** Simple but effective. The processes are not challenging but are very effective. **What do you dislike about Readymode?** Nothing. I have used other dialers but this one actually covers all of my needs. **What problems is Readymode solving and how is that benefiting you?** It is solving the problem of calling lots of people at a time. **Official Response from Angie Douvis:** > Thanks for leaving an awesome review - we're so glad to hear that you've got all the features you need for your business! ### 40. Working smarter not harder **Rating:** 5.0/5.0 stars **Reviewed by:** Omar Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Readymode?** ReadyMode is a game-changer for communication. Its intuitive interface and seamless systems make it a breeze to use. Call quality is superb, and the analytics dashboard provides valuable insights. Plus, their customer support is top-notch. Highly recommended for streamlining communication workflows. **What do you dislike about Readymode?** I don´t dislike but I would like to be able to see what caller ids are mostly used **What problems is Readymode solving and how is that benefiting you?** Connection rate ### 41. Readymode Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Will S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Readymode?** It was easy to work with and the callers had everything they needed to make it work. **What do you dislike about Readymode?** Nothing it was solid honestly and easy to make calls **What problems is Readymode solving and how is that benefiting you?** Making it easier to call people **Official Response from Lynda Phillips:** > Thanks for sharing your feedback. We appreciate it. ### 42. Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Readymode?** Easy to use. Easy training videos that walk you through the whole process. Customer support that has solutions. **What do you dislike about Readymode?** Not many dislikes- this process has been easy for us and any issues we have had, the support team has been able to offer solutions/resolve issues quickly **What problems is Readymode solving and how is that benefiting you?** Dialing hundreds/thousands of numbers on an automatic dialer to help automate our cold calling process. **Official Response from Angie Douvis:** > Thank you so much for your glowing review - we're so glad you had a great experience with our support team. ### 43. Quality software with user friendly interface. **Rating:** 5.0/5.0 stars **Reviewed by:** Damian B. | Real Estate Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Readymode?** I have been working with readymode for several years. Previously, my company tried just about every software company available for the telemarketing space before settling on readymode. I will continue to use them for my business and recommend them to others. **What do you dislike about Readymode?** Some slight issues with outbound number quality but those have been improving in recent months. **What problems is Readymode solving and how is that benefiting you?** Ready mode allows me to manage a call center with a long distance between employees. ### 44. Great product with all the bells and whistles **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Licensed Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Readymode?** Seems like it will be easily scaleable to add new teammates **What do you dislike about Readymode?** Still getting used to the interface and where to find things **What problems is Readymode solving and how is that benefiting you?** An organized way to call lists **Official Response from Angie Douvis:** > Thank you so much for leaving a review! We're looking forward to helping your business grow. While you're getting the hang of your new software, don't hesitate to reach out - our support team is happy to help. ### 45. AMAZING! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Readymode?** Customer service is top notch from response time in emails to online chatting. They did an amazing job helping us get set up and the software is very user friendly. We had to integrate with our CRM and they gave us step by step instructions on how to complete it. **What do you dislike about Readymode?** Having to wait to get log in credentials **What problems is Readymode solving and how is that benefiting you?** Ease of use to connect with leads **Official Response from Lynda Phillips:** > Thank you for providing feedback about your experience with our support and implementation teams. Our goal is to ensure every single customer has a great experience with our software - right from Day 1. ### 46. The Best Cold Calling Dialer In The Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Readymode?** I have tried many different dialers and Readymode was by far the very best one. It was always available and maximized my teams talk time. Readymode also has superb customer support **What do you dislike about Readymode?** There is nothing that I dislike about readymode. **What problems is Readymode solving and how is that benefiting you?** Maximizing my teams talk time. **Official Response from Angie Douvis:** > What a compliment! We're so excited to hear that your agents are busy bees, and that support has been able to provide useful solutions. Looking forward to all your team accomplishes, Kayla! ### 47. Best dialer for cold calling **Rating:** 5.0/5.0 stars **Reviewed by:** Nikk P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Readymode?** We have been using readymode for 3 years now and it has helped us grow our cold calling operations. The dialer has everything you need plus their customer service is top notch. **What do you dislike about Readymode?** There some outages that happen once in a month or so. **What problems is Readymode solving and how is that benefiting you?** Book appointments for our customers through cold calling. **Official Response from Lynda Phillips:** > Thanks for being such a loyal customer. And I agree - our customer service is "top notch". We appreciate your feedback. ### 48. Excellent Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Lucky C. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Readymode?** It is User Friendly and whenever you have a problem, their support will help you out and assist you all the way. **What do you dislike about Readymode?** Can be frustrating if you're new to it. But you can always ask for assistance with their support team. **What problems is Readymode solving and how is that benefiting you?** The calls can be tricky sometimes especially when you're manually dialing it. But with ReadyMode it all becomes easy. ### 49. Readymode Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Readymode?** They have the best phone/Dialer on the market period. Lots of features and the value is amazing. Also they have the customer support to support this high level business software. Love them. **What do you dislike about Readymode?** Nothing. They are great!! Product, Support, and Price is right. **What problems is Readymode solving and how is that benefiting you?** Saving time and money. Increase the amount of people we get in contact with in a day. **Official Response from Angie Douvis:** > Thanks for the glowing review! We're thrilled that you're loving all features and the unbeatable value they bring. And kudos to our support team for keeping things smooth sailing! ### 50. ReadyMode Works! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Readymode?** I've been with ReadyMode for almost five years now and they're as good as it gets! What I like about their state-of-the-art system are all the customizable configurations and features, which have helped my productivity and business grow exponentially. In addition to that, their knowledgeable tech support department has been so helpful. Anytime I need something they're literally one call away. They're very patient and will take time to make sure that your dialer is running to its fullest potential. They've always been able to quickly assist in answering questions or concerns. It means a lot to know that I have a reliable system to count on and a team of experts to support me in anything I need. I would highly recommend this CRM if you're starting out or have a team that needs a system that can help propel your business to the next level. **What do you dislike about Readymode?** The only thing I dislike could be occasional system outages, which only last for a few minutes to 30 minutes, although it's very rare. I'd say it probably occurs maybe 3-4 times a year. **What problems is Readymode solving and how is that benefiting you?** Their system is designed to help you make more connections in the least amount of time, which is exactly what I'm looking for. ## Readymode Discussions - [Does anyone have a standard way to get around the channel-list permanent association](https://www.g2.com/discussions/does-anyone-have-a-standard-way-to-get-around-the-channel-list-permanent-association) - 1 comment, 1 upvote - [Why does Round numbers of Leads under Campaigns is different compared to the numbers appearing when you're customizing your Playlist and clicking on the Times Called.](https://www.g2.com/discussions/why-does-round-numbers-of-leads-under-campaigns-is-different-compared-to-the-numbers-appearing-when-you-re-customizing-your-playlist-and-clicking-on-the-times-called) - 1 comment, 1 upvote - [How much is XenCall a month?](https://www.g2.com/discussions/how-much-is-xencall-a-month) - 1 comment - [What is XenCall used for?](https://www.g2.com/discussions/what-is-xencall-used-for) - 1 comment - [View Readymode pricing details and edition comparison](https://www.g2.com/products/readymode/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+08%3A32%3A19+-0500&secure%5Bsession_id%5D=c07e19d9-a00c-4f46-8658-403026d205dd&secure%5Btoken%5D=cf459a07ca55c910af34b3d7b0e2e1bd135de1a779f63c0f5a4292fdd78d8f73&format=llm_user) ## Readymode Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [KrispCall](https://www.g2.com/products/krispcall/reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [WPS Office](https://www.g2.com/products/wps-office/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Readymode Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Compliance** - Regulations - Updates - Exemptions **Platform** - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Management** - Scrubbing - Blocking - Campaign Management - Screening **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Integration** - Phone Systems - Marketing & CRM - Third-Party **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Generative AI** - AI Text Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Readymode Alternatives - 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