Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Positive experience since upgrading our website"
4/5
What do you like best about ReadyMembership?

Able to change and update copy and pages as soon as we need to. Ally's training is brilliant. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

A lot of "outside the box" no's. Understand it can't be personalised but less rigidity would be helpful. As teams expertise does not lie in website construction, more steps by step pictoral instructions would help. Ally's training has been wonderful but re-watching calls is not the best experience. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership
Edit edit

Thank you for your feedback, and we're delighted to hear that Ally has been wonderful, as always, in supporting you!

You've touched on something we think about a lot—there's always a balance between rigidity and flexibility when creating a scalable product that serves diverse organisations. We completely understand the frustration when you need something that falls outside standard configurations. The good news is that we do have some exciting new features planned for next year that will help with this, so do keep an eye on our roadmap in the Knowledge Hub and vote for the features you'd value most. This helps us prioritise what matters to our clients.

On the training side, video recordings can be great for reviewing client-specific configurations, but they're not always the most accessible format when you need to find something quickly. This is where our new AI functionality will really help—it can ingest and transcribe videos so that they become part of your searchable knowledge base. This means you can ask the Admin Assistant any question, and it will find you the answers even if they're buried in a training video. No more scrubbing through recordings to find that one tip Ally mentioned! If you have seen this yet and would like a demo, please get in touch.

We'll also take on board your feedback about more step-by-step pictorial instructions for website construction, particularly for teams whose expertise doesn't lie in that area.

Thank you again for the constructive feedback—it really helps us improve.

Verified User in Import and Export
UI
Verified User in Import and Export
Small-Business (50 or fewer emp.)
"Automated Exports entries Are Great, But Extra Costs for Changes"
4/5
What do you like best about ReadyMembership?

Automated export documentation entry from eCert Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

Extra cost for changes to be made that should have been made already. Review collected by and hosted on G2.com.

HD
Helen D.
Marketing Manager
Small-Business (50 or fewer emp.)
"Ready Membership Platform"
4.5/5
What do you like best about ReadyMembership?

The website looks clean and professional, and it’s incredibly easy to update. We can quickly refresh content, add announcements, and ensure the site stays current. Members love the user-friendly experience, and the built-in tools for events and communications help us engage more effectively. It’s a great fit for our marketing needs. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

We'd like to see some developments with the email system to have similar functionality to the website - the same widgets. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Great system tool"
4.5/5
What do you like best about ReadyMembership?

The admin tools are straightforward and efficient. We can update web content, create pages, and post announcements without needing technical support. With everything integrated, CRM, events, and renewals -  admin tasks are faster and more accurate. The platform makes day-to-day work easier and keeps our information up to date. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

Sometimes find the groups pages a little non user friendly Review collected by and hosted on G2.com.

MD
Melissa D.
Finance and HR Manager
Small-Business (50 or fewer emp.)
"Integration was great from our old provider to RM"
5/5
What do you like best about ReadyMembership?

Ease of use, Ease of implementation, ease of intergration Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

Customer support, what was deemed as support hours and warranty. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Very intuitive system"
4.5/5
What do you like best about ReadyMembership?

The CRM system is so intuitive, and has the capabilities to do so much with the information you hold on it. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

We have experienced some issues with how it connects to our Xero software, but this could be a Xero issue! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Very straightforward"
4/5
What do you like best about ReadyMembership?

It's very straightforward and designed well. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

I miss a drag and drop feature on the CMS to drag and drop pages in the site tree. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Great review"
5/5
What do you like best about ReadyMembership?

The quality of service it provides with a modern up to date tech. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

That i don't get to use it as often as i would like. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership
Edit edit

That's the best 'negative feedback' we've ever had! :-)

It's great to know the platform is working well for you when you do get to use it. Unfortunately, we can't help give you more time to spend on it—if only we had that feature in our roadmap...

Thank you for such positive feedback.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Experience of a membership-based client"
3.5/5
What do you like best about ReadyMembership?

Simple to use content management system and website builder Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

The email marketing platform is primitive. It's very effective for basic email sends and transactional emails based on website activity. The email functionality, analytics, reporting and automation sequencing have a long way to go to catch up with the industry standard. Review collected by and hosted on G2.com.

Response from Scott Cole of ReadyMembership
Edit edit

Thank you for taking the time to share your feedback on our email marketing functionality.

I wanted to highlight that our email marketing system does include quite sophisticated personalisation and dynamic content functionality that many clients find valuable. However, we do acknowledge that it doesn't currently have some of the commonplace features you'd find in dedicated email marketing platforms that focus entirely on that space.

The good news is that we've recently launched some updates to the email functionality, and we have a roadmap of new features planned that aim to bridge this gap. We're committed to enhancing these capabilities to bring them in line with industry expectations.

We'd welcome any specific feedback you have on which features would be most valuable to your organisation. You can also submit feature suggestions directly through our Knowledge Hub, where our product team actively reviews input when planning future development.

Thank you again for your feedback—it helps us prioritise the improvements that matter most to our clients.

Verified User in Translation and Localization
AT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"One of the better membership CRMs I have uesd"
4/5
What do you like best about ReadyMembership?

ReadyMembership is a good system that is designed intuitively and encompasses both marketing and membership elements. The customer service is better than I have received from other similar providers, and as an everyday system, it allows us to manage membership and marketing well. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

I wish that the dashboard function was better, and that there was a bit more scope with the email system to make emails look really fantastic. Review collected by and hosted on G2.com.