We switched our CRM and website to ReadyMembership last year from a bigger CRM provider for associations. What we love about RM is how it is an all-in-one solution that includes website, CRM, events management, and finance reporting. When they don't include the features we need, they have been open to either building something custom or creating an integration to support it.

It's really nice to have a single point of contact in the company to help keep our projects on track. When something isn't working, they are quick to find a solution.

When implementing, we stayed on time and within the original budget so that was also good. Review collected by and hosted on G2.com.

Overall, we are quite happy with RM, but there are some areas that we look forward to seeing development. Mainly, the email system and the reporting. These are both priority areas for the team, so I'm hopeful that there will be changes in the coming year. Review collected by and hosted on G2.com.

Ready Membership has made managing our members much easier. The platform is simple and intuitive for both staff and members. Tasks like sign-ups, renewals, and content access provide a good foundation.  CRM, subscriptions, renewals, and events - in one place, it saves time and helps us stay organised. We look forward to working with RM to develop our offering to our members. We'll be excited to hear more about AI and implementing this for internal analytics and for our HR offering for members to search for answers to their queries online - Work all in the pipeline but it's great to see RM being proactive in their approach. Review collected by and hosted on G2.com.

One challenge we’ve faced is that raising queries or requesting support via the portal can be time-consuming, and at times, costly. While we understand the need to purchase support hours, it can be frustrating when a significant portion of that time is used up just scoping the work - particularly when we’re trying to explain what we want to achieve before any actual implementation takes place. That said, now that we have a dedicated contact - Peter - the process already feels much smoother. It’s reassuring to have someone we can go to directly, who understands our setup and can help us navigate what’s possible more efficiently. Before that, we sometimes felt a little out on a limb, especially when trying to get more out of the platform. There are definitely features we’re not yet using to their full potential, but we’re confident that with the right guidance, we’ll get there. Filters could be a little simpler and we have some requirements for direct debit which is too expensive so we are still manually working around our DD's. We also have some bespoke renewal features that we need to address but are concerned about cost. Review collected by and hosted on G2.com.

Joining as a RM customers didn't feel like we were just another client, it felt like they genuinely wanted the best for our company and listened wholeheartedly to every request and tried their best to meet our needs. The whole process was so efficient and the team was always there to help along the way. The system itself is very easy to use and they are adding new features regularly. Review collected by and hosted on G2.com.

Some of our design and other requirements didn't fit the out of box products, so some custom pieces were required. Review collected by and hosted on G2.com.

The Eventfolio module offers a wide range of powerful yet user-friendly features designed to simplify event creation and management.

Whether you're organising a small workshop, a large-scale conference, or anything in between, Eventfolio makes it easy to plan, customise, and execute events of any type or size with confidence and efficiency. Review collected by and hosted on G2.com.

Having to build the website ourselves, undertaking tasks in web development which none of our staff team initially felt confident with. Review collected by and hosted on G2.com.

Beginning our journey with the new portal which has countless features to discover. No more integrations to maintain between two systems to connect CMS with our data. Easy to use with a lot of features built into the system without having to customize. The level of personalization that can be used to target user messaging. Review collected by and hosted on G2.com.

Need to understand all the features and widgets to fully understand what the system is capable. Hopefully our future training sessions will help unlock the full potential. Review collected by and hosted on G2.com.

We partnered with ReadyMembership for a complete overhaul of our website and membership management system, with initial discussions beginning in July 2024 and the new platform launching in July 2025. While we're still refining things post-launch (we’re a small team of six and had an international conference mid-project), the new system is already delivering meaningful results, especially in member engagement.

The training and delivery teams have been exceptional, and the final product has exceeded our expectations.

One of the standout features of the ReadyMembership platform is the conditional content functionality. We’re only just beginning to explore its full potential, but it’s already clear how valuable this will be in tailoring communications, content, and experiences based on different member types. This level of targeting is something we never had before, and we can already see the impact on engagement and usability.

The site itself is significantly more user-friendly and SEO-friendly than our old one, and our Events Manager is especially pleased with the event module. We also see huge potential in the membership directory, which is on our near-term roadmap for launch.

ReadyMembership's deep understanding of the membership sector has been a real asset. They're always willing to share best practices and help us get the most from the platform. The responsiveness and creativity of the support and training teams have been fantastic. Review collected by and hosted on G2.com.

While the early sales process with ReadyMembership had its challenges, including some unrealistic initial timelines and unexpected third-party costs, once the delivery phase began, the experience vastly improved.

We had to spend a lot of time cleaning our membership data to prepare it for migration, and the GoCardless direct debit integration has been difficult - both more a reflection on our data quality from our previous system, rather than challenges with the ReadyMembership platform. Review collected by and hosted on G2.com.

The interconnectedness of CRM, CMS, events and emails makes it easy to keep track of our members' activity. The system holds a lot of valuable data and intelligence that is easy to access. We run a lot of events and the ease of implementation and the seamless linking to member records and Zoom is an efficient way to manage these. Review collected by and hosted on G2.com.

The system has so much functionality that sometimes it can be difficult to find what you want, although the search function is helpful. There are a couple of quirks, like the way that urls are made in some circumstances, but these are annoying rather than truly problematic. Review collected by and hosted on G2.com.

I love the integration between the CRM and CMS , ensuring that managing member information is both straightforward and time-saving. Having everything consolidated in one platform simplifies site management, allowing me to focus more on content quality rather than juggling multiple tools.

The design elements of our emails and website are top-notch. I've received compliments from our members who are curious about the system we're using.

I particularly enjoy the reporting and filtering options available. These features enable us to analyse our data effectively, and I’m confident we are building a robust and valuable database of insights Review collected by and hosted on G2.com.

I sometimes wish it was easier to talk to someone. I'm all for emails, but sometimes issues would be resolved quicker with a conversation. Review collected by and hosted on G2.com.

The ability to restrict website content to a specific group based on filters or target certain content utilising matching topics of interest chosen by contacts has enabled a more personalised experience for our users. This has led to increased use of the website. Review collected by and hosted on G2.com.

To receive all the latest features, you are required to upgrade for a cost personalised to your organisation. Review collected by and hosted on G2.com.

ReadyMembership is a great all-round system for membership organisations, and is a good option if you don't have the budget to build from scratch, as a lot of out of the box functionality is very intuitive.

In terms of the membership journey, our members find it easy to use and to navigate. Intergrations work well, particularly with Zoom for webinars, and for Xero with finance.

The team took a long time working with us to understand our needs, and were flexible and accommodating with customisations. Implementation ran smoothly and they fixed bugs and issues in a timely manner. We had a very small project team and the support I got was great - they are very knowledgeable about how membership websites need to run.

We use the system every day and having moved from Wordpress, it's made the job of understanding our membership data, demographics, and the renewal journey a lot smoother and accurate. Review collected by and hosted on G2.com.

When designing emails in the internal email system, it is quite limited with what you can do.

The Events System works well once it is set up, but is a little complicated to set up when you have something more than just a couple of basic ticket types. However there is more development being done in this area currently. Review collected by and hosted on G2.com.