Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"The ultimate documentation tool"
5/5
What do you like best about ReadMe?

I love that ReadMe allows us to build a variety of content including change logs and guides. It is easy to use and the content created is rich and engaging for readers. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Nothing, we really like the product at InSkill Review collected by and hosted on G2.com.

Verified User in Hospitality
TH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"An Easy Solution for Deploying REST API Docs"
4.5/5
What do you like best about ReadMe?

ReadMe greatly simplifies deploying API docs to our userbase, with easy CI setup and straightforward processes for configuring layout and navigation. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Some customization options could be useful to have, but aren't available yet - like renaming certain sections in accordance with what our team uses ("workflow samples" instead of "recipes", for example). Review collected by and hosted on G2.com.

Espen S.
ES
Espen S.
Product Manager, API
Mid-Market (51-1000 emp.)
"Easy to use, looks great, fantastic support"
5/5
What do you like best about ReadMe?

Support is amazing, and the product makes it super easy to generate good looking docs Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I always want more configuration, but readme is pretty great. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Readme at SmartReach"
5/5
What do you like best about ReadMe?

Updating and adding help aricles, and a seamless UI for users Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

The features are very restricted in the basic plan Review collected by and hosted on G2.com.

Eduardo A.
EA
Eduardo A.
CTO
Mid-Market (51-1000 emp.)
"Good software, horrible support"
2/5
What do you like best about ReadMe?

Readme's software is pretty good. The dashboard and developer hub looks great right out of the box, something I couldn't easily find elsewhere. The integration with swagger works well. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I feel like these guys are winging it. Support has been horrible from day one. They'll see your request and simply not respond; will tell you reported bugs are being worked on but will never get to fix them.

Their newest product, Metrics, was launched a few months ago. As soon as they launched it I reported a breaking bug with the middleware they use, Cloudflare. That bug still hasn't been fixed. They are taking money from customers knowing that the product they're selling doesn't work. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing "
4/5
What do you like best about ReadMe?

It’s user friendly and easy to access and read Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Performance is very slow and takes time to open Review collected by and hosted on G2.com.