Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great support, great company, great for API docs, not the best for general user docs"
3/5
What do you like best about ReadMe?

The support is wonderful and I really enjoy how easy it is to add team members. The mascot is really enjoyable and in general it gets the job done. Easy to implement. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Lack of collaboration tools, no content resuse tools, hard to work with images and no options to put inline etc. They're constantly improving their API doc tools but really little focus on general user doc needs despite many recommendations over the years. Some features that are entreprise only -- seems really unfair they don't offer the ad hoc. Global search and pdf download options should not be exclusive to enterprise because the cost is so different. Review collected by and hosted on G2.com.

Ian B.
IB
Ian B.
Small-Business (50 or fewer emp.)
"Readme.com: The Best Tool for Writing Documentation"
5/5
What do you like best about ReadMe?

Readme.io provides a guided thought process on structuring your pages, giving you a simple way of building your API documentation with unlimited flexibility with the content editor. The Guides and Recipies are game changers for people consuming your documentation. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I cant really think of anything that I dislike about Readme.com - especially compared to other platforms that we used before hand. Review collected by and hosted on G2.com.

Jessie T.
JT
Jessie T.
Product Manager
Mid-Market (51-1000 emp.)
"Easy for an admins, easy for end users"
4.5/5
What do you like best about ReadMe?

ReadMe takes the somewhat daunting task of communicating API functionality and creates a straightforward way to manage that information and present it to end users so that they can act more quickly.

As a product manager, I work with my customers by looking at the API Reference together and help them identify specific requests for new data points, parameters, etc. to decide how to improve it going forward.

The Changelog both showcases value-added, and is a trustworthy resource for any long-time customers who need to react to changes made. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I don't think we are utilizing all of the features that ReadMe offers, so there is probably some customer education or guidance that could go a long way to help us sort out how to improve the experience for our users.

I'd like to create more opportunities for education amongst the categories and API endpoints, as well as more navigation opportunities, as our API reference list has grown quite large. Review collected by and hosted on G2.com.

Cassidy M.
CM
Cassidy M.
Mid-Market (51-1000 emp.)
"Great product"
4.5/5
What do you like best about ReadMe?

Great user experience. The platform is intuitive and easy to use, there are small details like the owl that just make using the product more enjoyable. The API functionality is great and it's easy to submit a product request. I also appreciate the transparency and accessibility of the product roadmap right from the help page. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Since it is in markdown, there is a bit of limited functionality. For example, if you numbered lists are sometimes difficult to create if you have an image or other break in between items. Also, would be nice to be able to incorporate files that are not links. Review collected by and hosted on G2.com.

Marco A.
MA
Marco A.
Small-Business (50 or fewer emp.)
"Easy and fast way to document our public API"
5/5
What do you like best about ReadMe?

I, as Product Manager, can manage the documentation without using developers' time Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Not so intuitive to create the home page Review collected by and hosted on G2.com.

Daniel E.
DE
Daniel E.
Analista Programador Senior
Mid-Market (51-1000 emp.)
"An intuitive, professional, and easy-to-use documentation tool"
5/5
What do you like best about ReadMe?

The facility to document the APIs through the graphical interfaces, the latest update has improvements to further enrich the documentation. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

As a better opportunity, I would add a more accessible API component definitions management option. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Great product, easy to use...but can get expensive quick."
4/5
What do you like best about ReadMe?

Start using day 1, very easy to implement.Also easy to customize to fit your needs and your goals. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

Built for small and medium sized companies. If you need additional segments, multiple sets of API documentaton it can get VERY EXPENSIVE.

Also, product support is non existent for lower tiers. Not a bad thing, but something to think about when selecting your package. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to use, intuitive docs for API providers"
5/5
What do you like best about ReadMe?

Love the sandbox environments we give users to test out our APIs right from our docs. They don't need to leave or go elsewhere, everything can happen right there in the documentation. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I wish they offered an area to test out websockets. Right now the area to test out APIs is top notch. But we started offering websockets and that requires users to leave the docs to test them Review collected by and hosted on G2.com.

Ashutosh S.
AS
Ashutosh S.
Small-Business (50 or fewer emp.)
"A good platform to create simplified landing pages, guides and help articles, clean UI/UX"
5/5
What do you like best about ReadMe?

Easy team collaboration, easy project handling, the editor looks great so thumbs up to that. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

There needs to be some improvements, the UI is very clean, bt somewhere when displayed to the other users it lacks a bit of engagement Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"ReadMe Product Experience"
5/5
What do you like best about ReadMe?

It's user interface and display is aesthetically nice and intuitive as it's easy to navigate through features. Review collected by and hosted on G2.com.

What do you dislike about ReadMe?

I think ReadMe has a lot of great features that are just gated for higher subscriptions -- too pricey. Review collected by and hosted on G2.com.