Simply put, I love how Reachdesk delivers what it promises -- and how easy it is for me to use. I didn't need to read any documentation or hunt for answers. Everything makes sense to me. From a performance standpoint, I can easily send one-off acknowledgements or upload a CSV for larger sends. It provides a variety of options for gifting, too--from various types of gift cards to customizable treats and swag. Review collected by and hosted on G2.com.

I feel that reloading money in Reachdesk takes a while. I typically give myself a month lead time to reload. Review collected by and hosted on G2.com.

Super easy to send, makes it so I don't have to submit reimbursements to my company which can be like my absolutely least favorite thing & provides tracking so I can see that clients are using my giftcards or recieving the gifts I send. Also like the variety of options for sending. I think the pricing on the sends is also reasonable. Review collected by and hosted on G2.com.

Sending packages like food sometimes that can't be delivered if someone at the business isn't there, but when there is such a long send time such as a week it can be hard to verify when delivery will be. So I have had a couple packages returned to sender and money wasted. Review collected by and hosted on G2.com.

The ways in which you can leverage Reachdesk are plentiful. So many options for ways to reach your customers/prospects and promote your brand further. Additionally, great for inventory management and tradeshow sends. Review collected by and hosted on G2.com.

Sometimes the tool can be a bit confusing when building bundles or packages. Additionally, if a team member isn't perfectly enabled on the tool sometimes campaigns can be a bit tricky to explain or walk through. Review collected by and hosted on G2.com.

Reachdesk’s platform is easy to use. I’ve used the Marketplace to customize a handwritten card, and I loved being able to see my changes immediately as I made them. For a more custom gifting campaign, they sourced great gift options for me and presented everything in a clear, easy-to-follow proposal.

The team has been a dream to work with. They communicate proactively, answer questions quickly, help brainstorm the right gift and overall process, and share best practices along the way. Review collected by and hosted on G2.com.

For custom projects, it isn’t easy to see the packaging and shipping costs upfront. Review collected by and hosted on G2.com.

I’ve found Reachdesk to be a really easy platform to use. It’s user-friendly and straightforward to navigate, and there are plenty of gifting options to choose from. Review collected by and hosted on G2.com.

I’d like to see more gifting options available for the EMEA/UK region. Review collected by and hosted on G2.com.

The ability to create landing pages is really nice. I also like that I can order basically anything that’s available on Amazon. Review collected by and hosted on G2.com.

An integration with SDR's Outlook calendars would be helpful, and the ability to have a requirement that SDRs have to book meetings before a gift can be accepted would also be huge. Also, there was a time when clicking the gift card link would automatically redeem the gift card, even if someone was only clicking the link to see what it would look like for the customer. Review collected by and hosted on G2.com.

I recently used ReachDesk to send a few casual “thinking of you” gifts to prospective broker and account manager partners following a World Cup match. They were modest—around $50 each—but felt personal, timely, and genuine.

The response was fantastic. The gifts created an easy opportunity to reconnect and continue conversations without making the outreach feel overly sales-focused. ReachDesk made it simple to turn a timely moment into a memorable touchpoint.

It’s a great tool for relationship-based sales, especially when you want to show appreciation or stay top of mind in a thoughtful, natural way. I’ll definitely continue using it! Review collected by and hosted on G2.com.

There is not a thing that I dislike about Reachdesk. Review collected by and hosted on G2.com.

I like the flexibility and array of options that Reachdesk offers. Not only in gifting, but also in the warehousing aspect. They are also continuously updating their platform with new features to help their users. Review collected by and hosted on G2.com.

There are a lot of settings and features within Reachdesk, and sometimes it can make things not as streamlined as I'd want them to be. But with the abundance of resources in their knowledge base, and an incredible CSM, any issues I encounter get sorted quickly. Review collected by and hosted on G2.com.

It’s easy to send gifts to customers, and I can include a personalized note. I also like having options for tracking and notifications, plus a way for customers to self-address the gift. Review collected by and hosted on G2.com.

There are too many options that I can’t send or that aren’t available in my region. I eventually realized I needed to focus only on the gifts my company allows, instead of browsing the full catalog. Review collected by and hosted on G2.com.

Large variety of gifts you can send, including custom/branded options that can feature company logos for you and/or the client if needed. There’s a lot to choose from, and the shipping options are straightforward, either to you or directly to the client. Review collected by and hosted on G2.com.

I’d say ReachDesk definitely offers premium, more expensive gift options, but you can also find less costly items. It really comes down to who your target audience is and what they enjoy. Review collected by and hosted on G2.com.