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GW

Greg W.

Vice President of Operations and Engineering

Mid-Market (51-1000 emp.)

11/5/2023

"Great Product at a Great Price!"

5/5

What do you like best about REACH Media Network?

Easy to use, economical, and great support team! Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Nothing. So far the product has lived up to my expectations. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks so much for your feedback, Greg. If there is ever anything we can do to help, please let us know!

AH

Verified User in Hospitality

Mid-Market (51-1000 emp.)

9/27/2024

"REACH is awesome"

5/5

What do you like best about REACH Media Network?

Easy to use, easy to learn, very customizable, capable of promoting a wide variety of our content. Great customer support. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Expand upon the calendar settings, currently, the calendar feature is good but doesn't 'wow' me. I'm also partial to the previous dashboard UI. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks for the feedback! We’re glad REACH makes it easy to showcase your resort’s content. We appreciate your notes on the calendar and dashboard. Our team’s always refining those features, and your Account Manager can connect at any time to review workflows, understand what’s working well (and what’s not), and offer extra training if helpful. Feel free to reach out!

AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

3/20/2025

"Amazing Support"

5/5

What do you like best about REACH Media Network?

The support staff is amazing. Our technology team is a new section for our department as we try to bring the department into compliance with the larger organization's technology guidelines. We began taking over all of the smaller technology initiatives that had been handled by end users and REACH was one of those initiatives that had been overlooked. Trying to get the systems back to fully functional seemed like a large task at first since we have almost 30 devices spread out across our city, but working with the support team made this task a breeze. We got all of our sites back online and up to standard within 2 weeks thanks to Joe and Austin's amazing support. As fast and efficient as they were we probably could have accomplished this within a couple of days, the slowdown was on our end. Thankfully the staff was patient with us and understanding that nothing moves fast in municipal government. I can't understate how easy the support staff made this transition. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

I honestly have nothing negative to say about REACH. It is easy to use, easy to implement, has all of the features you could need, and the support staff are experts at their craft. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks so much for taking the time to share your experience. We are happy to hear that Joe and Austin were helpful and were able to help you and your team get back up and running. We appreciate the feedback, and if there is anything we can do to help - please reach out!

CS

Cassidy S.

HR Manager

Mid-Market (51-1000 emp.)

5/27/2024

"Effective Communication Tool"

5/5

What do you like best about REACH Media Network?

We use this to communicate with our employees out on the production floor. The platform is easy to use. The customer support is very helpful. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

I don't have any downsides. I have found the platform easy to use and the customer service to be helpful. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks for taking the time to leave a review, Cassidy! If there is ever anything our team can do to help, please let us know!

UN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/23/2025

"Great for spreading news and awareness"

3.5/5

What do you like best about REACH Media Network?

I like that I can upload special notices to the various departments in my organization. The tutorials do a great job of explaining how to do everything. We have the REACH TV apps running all day everyday since the organization is 24 hours. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

If I had to nitpick, I would say that it's not easy to clean up drop down menus without involving support. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks for taking the time to provide your experience and feedback. We would love to explore the pain point of cleaning up drop-down menus and see if we can create a better user experience for you. Please email us at marketing@reachmedianetwork.com, and we can have your account manager connect and see what we can do! Thanks again for your review.

DP

Danielle P.

Project Administrator

Mid-Market (51-1000 emp.)

4/20/2021

"REACH Media Network is a Great Addition to Our Office"

5/5

What do you like best about REACH Media Network?

We've had Reach media for about three years and it is great. We have announcements for individual work anniversaries display and it's easy to upload, program, and then remove if the person resigns. Overall we really like the functionality of REACH media. We have two different displays with it on them and could have different content if we want.

The team continues to contact us to see if we need anything. I like that they ask for recommendations to make things better and actually take the advice. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

There is still nothing I dislike. I would like to be able to make some media recurring by year, hopefully they will add this ability. Review collected by and hosted on G2.com.

Recommendations to others considering REACH Media Network:

I recommend letting them set up a demo account for you to try it out for yourself. It really is the most versatile for the best price that I found and I researched a lot because we have people with completely different skillsets that need to use this app. They offer great training and we can reach out for help at anytime without additional costs. Review collected by and hosted on G2.com.

What problems is REACH Media Network solving and how is that benefiting you?

We are able to display messages to employees, share important calendar events, and let clients see messages about our firm that they might not have already known. Our office feels more connected to important information, we plan to have a rotation of health and safety messages in the near future. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks so much for the review, Danielle! We love it when clients share how they use their digital signage, and I love the idea of using the screens to celebrate work anniversaries and highlight employees! Sounds like you're crushing it by sharing important events and information for your office! Thanks again for sharing your experience and suggesting utilizing the free demo!

LO

Lisette O.

Executive Administrative Assistant

Enterprise (> 1000 emp.)

4/22/2025

"Reliable and easy-to-use digital signage solution for corporate communication"

5/5

What do you like best about REACH Media Network?

REACH Media Network has made it so much easier for us to share visual content across our organization. The platform is super user-friendly, the templates are easy to customize, and it works really well with the tools we already use. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

If I had to pick something to improve, I’d say the reporting tools could be a bit stronger. It would be really helpful to see more detailed insights on how content is performing in different locations. Review collected by and hosted on G2.com.

What problems is REACH Media Network solving and how is that benefiting you?

We use REACH Media Network to keep employees informed and engaged through digital signage across different locations. we’re able to push out announcements, reminders, and visual content that actually gets noticed, which has really helped improve communication and awareness across the organization. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks so much for taking the time to share your feedback, Lisette. We are happy to hear that our digital signage software has made communication easier for your organization. We appreciate the feedback on reporting tools. When functionality and capability requests like that are shared with us, we make note of it and hope to add it to the development queue in the future. Please keep sharing with us!

AO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

8/6/2025

"The REACH Media Network is a great platform! By far the most user friendly digital signage system."

5/5

What do you like best about REACH Media Network?

Very user friendly system and fantastic support staff. This is our 3rd digital signage system over the past several years, the previous services were greatly lacking compared to RMN. When we first switched over to RMN, we were able to keep our existing players and the implementation of their system was quick and painless. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

No downsides that I have ever come across! Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Wow! Thanks so much for sharing your digital signage journey. We are glad to hear our CMS and team have been user-friendly and helpful. Ensuring our clients are supported and their digital signage is successful is always our highest priority. If there is ever anything we can help with, please let us know!

WM

Wayne M.

Web & Digital Developer

Mid-Market (51-1000 emp.)

11/20/2024

"Exceptional advertising platform and service!"

5/5

What do you like best about REACH Media Network?

At Membertou Advertising, we've always strived to deliver stable and attractive promotional advertising on our displays for our clients. Partnering with Reach Media has been the right call from the beginning. Their flexible software provides the reliability and flexibility we need to promote impactful ads that stand out.

What truly sets Reach Media apart is their exceptional customer service. Our account manager, Dean Running, has been an invaluable resource, consistently going above and beyond to ensure our needs are met with efficiency and expertise. Additionally, Tyler Storm, our original representative before being promoted (congratulations again, Tyler) has been there every step of the way.

Thanks to Reach Media, we've been able to enhance our advertising displays and exceed our clients' expectations time and time again. We highly recommend Reach Media to any business looking for a dependable partner in promotional advertising.

Membertou Advertising Team Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Not so much a "dislike", but rather a request that would ultimately, make Reach the absolute best product for our purposes is if we could schedule several ads from a client, but have them only appear one ad per rotation.

For example, if a client submitted 5 ads to us, but only wanted one to play per rotation of ads at a time. This enables a client to pay the same for one space lotted, but submit as many ads as they wish.

This feature is frequently requested by our clients as it allows them to pay us for one ad placement, but cycle through various variations of their ad (so users are not seeing the same ad too frequently). Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks for the excellent feedback and review, Wayne! We love hearing that our software provides you and your team the flexibility and reliability you want. Our #1 priority is customer support and helping our clients make their digital signage successful, and you're right—Dean and Tyler do an incredible job of providing that! I will pass along your request to your account manager so we can note it and add it to our list. We love receiving ideas and wishes from our clients; it's how we continue to evolve and grow our software based on suggestions from our clients! Thanks again for taking the time to leave such an informative review; we appreciate you!

JV

James V.

Desktop Support

Mid-Market (51-1000 emp.)

6/25/2025

"saves me a lot of effort in monitoring our TV feeds from my desk which saves me a lot of walking."

4.5/5

What do you like best about REACH Media Network?

being able to check all our TV feeds from my desk without having to walk around Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

I haven't found anything YET but i'm still learning a lot with the application. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

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Thanks for taking the time to leave a review, James. We're happy to hear that the REACH software is saving you time by being able to manage and control your screens remotely from the Dashboard. As you dig in more, feel free to let us know if we can help along the way or if you would like additional training. Unlimited training and support are always included!