JS
Jeff S.
Senior Graphic Designer
Enterprise (> 1000 emp.)
"Impeccable service"
5/5
What do you like best about REACH Media Network?

They were quite helpful and knowledgeable in helping us with our video wall. The screen was a unique size which posed a challenge for REACH. Their experience and expertise not to mention their expedient service helped us reach our goal in providing a unique experience for our employees Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Nothing to dislike. Their service was great Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy to use, and great support if you need it"
5/5
What do you like best about REACH Media Network?

I appreciated the personalized set up at the begining of the process. Once it was set up it was really user-friendly and simple to use.

The customer service has been amazing, and support is easy to access. Everyone has been quick to respond and able to solve any issues that have come up.

All in all, it has been a good solution for our education/school context. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

It was a bit tricky off the top, but the support is there to learn more. Review collected by and hosted on G2.com.

Robert B.
RB
Robert B.
Principal
Mid-Market (51-1000 emp.)
"Bright! Bold! Beautiful!"
4.5/5
What do you like best about REACH Media Network?

I love using the REACH Media Network because the design options provided are truly engaging and very diverse. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

My one suggested tweak would be to show the many font options actually in the fonts so selecting the right one for my messages would be easier. Review collected by and hosted on G2.com.

MM
Michael M.
EHS Specialist
Mid-Market (51-1000 emp.)
"REACH BOARD for the win!"
4/5
What do you like best about REACH Media Network?

In short, the service Reach offers is well worth it to give your employee an easy visual on highlighted projects. This makes communication a breeze and helps employee morale to be able to recognize employees on your REACH board. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Just be sure to ask for training in advance. The site does take some getting used to at first. But after a few times, you easily remember how to use it. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"The team has always been very responsive and open to feedback"
4.5/5
What do you like best about REACH Media Network?

Flexibility, adaptability. There are numerous people to support when assistance is needed. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Sometimes it can be hard to get answers regarding larger projects/initiatives. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks for taking the time to leave us a review. We are happy to hear you're getting support assistance when needed. When it comes to getting answers to more significant initiatives and projects, we want to ensure we get back to you promptly and transparently. If you would like to email us at marketing@reachmedianetwork.com, we can ensure your account manager is aware of your requests, and we can gather any necessary information to share with you on the initiatives. Please let us know how we can help! Thanks again for your feedback!

SM
Steve M.
IT Specialist
Small-Business (50 or fewer emp.)
"Outstanding customer service"
5/5
What do you like best about REACH Media Network?

REACH has got to have the best customer service team, They will get back to you promptly and help you with any issue in a timely fashion Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

This is a tough one, as i've never experienced dissapointment with REACH Media network or Support team. Review collected by and hosted on G2.com.

John M.
JM
John M.
Mid-Market (51-1000 emp.)
"Great system for digital marketing and signs"
4.5/5
What do you like best about REACH Media Network?

Reach has been easy to use for our campus with digital signage. We went from a system that need constant attention and fixes to a system I rarely think about, it just works. The easy-to-use interface makes it easy for various offices to upload content to the signs and manage that content. I have come to appreciate the Canva integration, it is so easy to take something I design in Canva and upload it to Reach. Within minutes I have professional-looking digital signage going up on the displays in my office. Reach is well though and easy for our users and easy for me as an administrator to manage. I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

The only thing I can think of is that the software interface looks dated but this does not subtract from the user experience or ease of use. Review collected by and hosted on G2.com.

KD
Kim D.
Recruiter
Mid-Market (51-1000 emp.)
"Reach is user friendly"
4/5
What do you like best about REACH Media Network?

Being able to post to multi media players and being able to connect with canva to create designs. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

stream schedule could be a little better Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks for the feedback, Kim! We are working to make our user experience more efficient and streamlined; the stream schedule is on our radar. Your account manager would be a great reference for learning about our new features and software enhancements. If you're unsure who the best contact would be, email us at marketing@reachmedianetwork.com, and we will connect you with the right person! Thanks again!

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Consistently User-Friendly"
4/5
What do you like best about REACH Media Network?

The updates are frequent enough to keep everytging working as it should. There is one user in our organization, and I (like most) wear multiple hats. I don't have time for steep learning and re-learning curves. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

This one is difficult to answer. Nothing comes to mind. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks for the review; we appreciate you taking the time to provide feedback. We are happy to connect and discuss how we can improve your workflow within the REACH Media Network software and see if any integrations or automation may help since you're a user wearing multiple hats! :) Feel free to contact your account manager or email us at marketing@reachmedianetwork.com, and we can connect you with the best REACH contact.

KT
Katie T.
Manager of Real Estate
Enterprise (> 1000 emp.)
"I had an amazing experience working with Ashley Terry from Reach Media on my project."
5/5
What do you like best about REACH Media Network?

Reach Media provides fast response times on projects. They do an amazing job with accuracy and attention to detail. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

I do not have any dislikes about my experience with Reach Media Review collected by and hosted on G2.com.