---
title: Re:plain Reviews
meta_title: 'Re:plain Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Re:plain works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Re:plain Reviews
**Vendor:** Re:plain  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Re:plain
The first web-chat service where people reply 16 times faster. Re:plain — works directly in your WhatsApp, Facebook Messenger and Telegram.




## Re:plain Reviews
  ### 1. Good chat bot widget, but Telegram limits features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Domnique S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2019

**What do you like best about Re:plain?**

It is convenient that it is in Telegram, so I can respond to customer questions on-the-go in the Telegram apps for Mac or for my phone. 

**What do you dislike about Re:plain?**

Telegram limits a lot of features. For example, I can't see a list of all of the messages I've had in one place. It would be nice if they had a web platform that integrated with Telegram so I could view my messages easier.

**What problems is Re:plain solving and how is that benefiting you?**

I can respond to customers faster because it is directly from Telegram.


## Re:plain Discussions
  - [What is Re:plain used for?](https://www.g2.com/discussions/what-is-re-plain-used-for)

- [View Re:plain pricing details and edition comparison](https://www.g2.com/products/re-plain/reviews?open_modal_url=%2Fproducts%2Fre-plain%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fre-plain%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-06+09%3A34%3A22+-0500&secure%5Bsession_id%5D=115f6e70-7bf1-4aca-a939-8fce1a16ebc3&secure%5Btoken%5D=313ee2faade75baf07827620767d6ae67a79e12d413866f6e1d3d497e9d60253&format=llm_user)

## Re:plain Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top Re:plain Alternatives
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - 4.4/5.0 (3,676 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,068 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,732 reviews)