RL
Richard L.
Head of IT
Enterprise (> 1000 emp.)
"A great system that improved our business to site comms and processes"
5/5
What do you like best about Re-flow Field Management?

The digitisation of the processes between our site operations and office is seamless, and enhanced by the ease of use whe implementing for site users. We have hundreds of users and complete thousands of forms and photos each week / month.

We use the system across many business functions to support different departments and processes, whilst implementing new forms is easy and something we also do in house with the user friendly form devoper. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

On occsation the form builder can struggle, however overall there arent many dislikes of reflow. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you for your thoughtful review and for sharing how Re-flow has supported your business, Richard.

We’re delighted to hear that digitising your site-to-office processes has been seamless and impactful - especially with such a high volume of users and data. It’s fantastic to know that the system is helping you meet health and safety requirements and improve the quality of your work on site.

We appreciate your feedback about the form builder and are always working to improve our features.

We’re proud to support your operations.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Easy to Navigate, But Leaves Room for Improvement"
2.5/5
What do you like best about Re-flow Field Management?

This software is easy to navigate, even for beginners. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

The interface is straightforward, which makes it easy to get started. However, some advanced functions could be more intuitive. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thanks for sharing your feedback. It’s great to hear that Re‑flow has been easy to navigate and has helped streamline your record keeping and maintenance processes.

We also appreciate your feedback on the ease of use some of the more advanced features. If you would like to talk through any specific areas of Re-flow, our team is always here to help.

LS
Luke S.
Quality Systems Manager
Mid-Market (51-1000 emp.)
"Effortless Custom Forms with Versatile Data Collection"
4/5
What do you like best about Re-flow Field Management?

The ease of creating bespoke in house forms that contain a multiple of functions and data collection methods. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

The pdf editing is limited in its features and the users abilities to create more company aligned forms. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for taking the time to share your feedback. It’s great to hear that the flexibility of our custom form builder is making a real difference for your team and helping you capture the data you need with ease.

We appreciate your comments about the limitations of PDF editing. I will pass these on to our development team. We are always exploring ways to improve Re-flow, and insights like yours help us prioritise what matter most to our users.

It’s fantastic to know that Re-flow is helping you streamline and digitalise paperwork across multiple regional sites. Supporting teams in reducing admin and improving operational visibility is exactly what we aim for, so we’re delighted to be contributing to that progress.

If you ever have further suggestions or would like to discuss your workflow in more detail, we’re always here to help.

Dafydd L.
DL
Dafydd L.
1st Team manager
Enterprise (> 1000 emp.)
"Exceptional Support and Phenomenal Data Access"
5/5
What do you like best about Re-flow Field Management?

How easy the system concept is. the amount of data now available to the business & customer is phenomenal. working with the team to integrate reflow was exceptional, the customer service & support is second to none, i would highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

I havent come across anything at this stage. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your review Dafydd. We're delighted to hear that Re-flow’s intuitive design and the depth of data available are making a real impact for your team and your customers. It’s especially rewarding to know that the integration process and the support you received from our team stood out - delivering exceptional service is something we take great pride in.

We’re also glad to hear that you haven’t encountered any issues so far. As you continue to use Re-flow, please don’t hesitate to reach out if there’s ever anything you’d like to explore further or optimise.

It’s fantastic to hear how Re-flow is helping you to shape your business. Supporting companies as they plan for the future is exactly what we aim to do, and we’re thrilled to be part of that journey with you.

Thank you again for the recommendation - it means a great deal to us.

DF
David F.
Managing Director
Small-Business (50 or fewer emp.)
"Great for Tracking Form Completion, but Building Forms Takes Effort"
3.5/5
What do you like best about Re-flow Field Management?

Being able to check that the forms are being filled out on time and correctly. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Building the forms so they work correctly Review collected by and hosted on G2.com.

Greg C.
GC
Greg C.
Managing Director
Small-Business (50 or fewer emp.)
"One of the best business decisions we ever made!"
5/5
What do you like best about Re-flow Field Management?

Being able to link to our own well established back-office database. This was so important to us as we had a system already in operation and did not want to have to start again with a new system so that the mobile app would work. It was refreshing to hear a software developer able to combine their app and make it work with our system, not make us change our way of working to fit their app!

The customer support when there are glitches (they happen, but are pretty much always minor) is excellent. The email to the support team is picked up and addressed very quickly and the staff are very efficient. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Honestly - There isn’t one! We have worked with Re-Flow now for years and continue to develop our own operations by transitioning further aspects of the business into the app.

We currently are not using the project programming function but purely due to our own internal operations. It is something that we have expressed an interest in and are planning a visit to see how it could integrate with our operations. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your glowing review, Greg.

We're thrilled to hear you think Re-flow is one of the best business decisions you've ever made. This is high praise. It is great to hear that our ability to integrate with your existing back-office database made the transition seamless and respectful of your established workflows.

It’s incredibly rewarding to know that our team’s responsiveness and support have consistently met your expectations over the years.

We are pleased to hear how Re-flow has empowered your remote crews and there are now no delays when receiving information back to the office. Also that the GPS tracking has been helpful to confirm your attendance and that uploading photographs of completed works has enabled you to protect your business and support your clients.

We’re also excited to hear about your interest in exploring the project programming function - we’d love to support you in that journey when the time is right.

Thanks again for your continued trust and partnership.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Introduction of field management software"
5/5
What do you like best about Re-flow Field Management?

It streamlines access to essential site information and reporting as well as making life easier for teams on the ground. It helps to keep our staff up to date easily with any real time changes and improves efficiency, sustainability and compliance. We get great customer support from our project manager. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

The extended implementation time to digitise the business was challenging and the reliance on digital platforms can present difficulties for those staff who are less comfortable with technology. But the guys at Re-Flow offered simple and straightforward training sessions to help combat this. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you for your review. It’s wonderful to hear how Re-flow has supported your transition to digital.

We’re delighted that the platform has helped streamline access to site information, improve real-time communication, and enhance efficiency, sustainability, and compliance. It’s especially rewarding to know that our project manager’s support has made a positive impact throughout your journey.

We appreciate your honest feedback about the challenges of implementation and adapting to digital tools. It’s great to hear that our training sessions helped ease that transition, and we remain committed to making Re-flow as intuitive as possible.

We’re proud to support your operations and excited to keep growing with you.

Stephen C.
SC
Stephen C.
Managing Director
Small-Business (50 or fewer emp.)
"Efficiency at its best.."
5/5
What do you like best about Re-flow Field Management?

It integrates all of the businesses at Asphalt Group, bringing reporting all together and communication through out the business at its best. It helps us manage the business at management level to ensure the best decisions are made based on facts. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Re-flow keeps too many secrets.. they need to shout about what their system can do! Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your fantastic review, Stephen.

We’re thrilled to hear that the platform has helped unify reporting and communication across your business, and is empowering management to make more informed decisions. It’s especially rewarding to know that your field teams feel more connected and that going paperless is supporting both sustainability and flexibility.

We constantly develop our feature set and roadmap and have exciting features coming soon. We will ensure this is communicated with you to help you unlock even more value.

SH
Sam H.
Business Improvement Manager
Mid-Market (51-1000 emp.)
"Easy implementation, Instant improvements"
5/5
What do you like best about Re-flow Field Management?

Very easy to use (front and back end), excellent speedy support, it's improved efficiency across our business Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Nothing really springs to mind. it does everything we require of it. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your fantastic review, Sam.

We're thrilled to hear that the platform has been easy to implement and has delivered instant improvements across your business. It's great to know that both the front and back end are working smoothly for you, and that our support team has been able to assist quickly when needed.

Your feedback about improved communication between site and office, eliminating paper forms, and enhancing SHEQ and defect reporting is exactly the kind of impact we strive for. We're especially pleased that you're finding the site reports detailed and easy to complete, and that data consistency has improved.

We’re grateful for your support and look forward to continuing to help your team work smarter and more efficiently.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Easy Job Uploads & Direct Photo Sharing—Accounting Still Untested"
3.5/5
What do you like best about Re-flow Field Management?

It’s easy to upload jobs, and the pictures are sent directly to the client. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Haven't used the accounting side of Reflow Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you for sharing your feedback. It’s great to hear that uploading jobs feels straightforward and that the ability to send photos directly to clients is working well for your workflow. Streamlining that communication is something we know makes a real difference day to day.

We appreciate your note about not having explored the accounting features yet. If you ever decide to take a look, our team is always happy to walk you through what’s available and how it can support your processes.

It’s also fantastic to hear that our help desk has been responsive and effective when you’ve needed support.