Benjy .
B
Benjy .
"Efficient and User-Friendly with Great Onboarding"
4/5
What do you like best about Re-flow Field Management?

I find Re-flow Field Management to be very efficient and user-friendly. It's great that all on-site workers have the ability to access detailed information from their phones and manage site diaries and vehicle checks, providing live feedback to the office. The initial setup was very easy, and we had a nice onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Sometimes the process of setting up automations can be confusing and take time to put in place. Review collected by and hosted on G2.com.

SW
Sandra W.
Admin Manager
Small-Business (50 or fewer emp.)
"What an amazing platform!"
5/5
What do you like best about Re-flow Field Management?

We have been using Re-Flow since 2022 after a referral from a customer of ours. From day 1, the service has been amazing, the system was set up with our business in mind, and any changes/additions have been dealt with swiftly, ensuring our business can work smoohly and efficiently. Any projects have always been welcomed, and the advice given has been so useful and appropriate. The changes we have seen on Re-Flow since the beginning have really improved the work flow too, and whilst we may not yet use everything the programme has to offer, we know what it is capable of if required. The personnel are so friendly and take time to listen to any concerns or comments and are happy to show exactly what the correct procedures are to get to a desired outcome.

The teams out on the ground appreciate the amount of data we send them out with and their access on site to information previously held on the servers in the office. They can refer to Best Practice documents, find additional work guides, or forms they need to fill in on an infrequent basis. The photos they attach are useful for the admin team ensure the work is complete and to send on to customers if necessary.

The whole team from the Director, the admin team and operatives all use Re-Flow in some way each day, either on the destop or the phone app. Being able to access any information anywhere is a great asset. Having a solid interface with Xero for the accounts team is also really helpful, ensuring the accounts package has all the correct details for invoicing and customer details. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

The only downside we have found is that when the teams are in a low mobile reception area - which is not infrequent in our part of the world due to the rural locations we work in, sometimes the data does not always sync straight away but by the time the teams are on their way home, we usually have the information we need as a sync has happened. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your incredible review, Sandra.

We’re absolutely delighted to hear how Re-flow has supported your business - from setup tailored to your needs, to the ongoing improvements that have enhanced your workflows. It’s especially rewarding to know that our team’s responsiveness and guidance have made a difference.

Your insights into how Re-flow empowers your field teams, streamlines communication, and integrates with Xero are invaluable. We’re thrilled that by tracking your machinery and plant with QR codes it's helped with scheduling maintenance and that with our scheduling tool you can see at a glance a full overview of your operations, leading to quicker decision making.

We also appreciate your honest feedback about mobile reception challenges in rural areas. All your data is held in pending until your operatives are in a place with signal so nothing is lost.

Thank you again for your trust and we're excited to keep evolving with you and supporting your success every step of the way.

Alex C.
AC
Alex C.
Compliance Manager
Mid-Market (51-1000 emp.)
"Operational Game-Changer"
5/5
What do you like best about Re-flow Field Management?

Since onboarding with Re-flow, the communication, collaboration and operational efficiencies across R&C projects has improved drastically. The real time reporting gives us strategic oversight of all of our site activities and has significantly reduced time lost on logistical issues such as site folder preparation, physical transfer of information and document sign offs. Auditability has also improved, all of our forms and site paperwork being stored digitally in the Re-flow cloud has allowed compliance to increase, enabling R&C to meet our health, safety, environmental and quality obligations and ensure the service we offer to our Clients is second to none. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Simple answer, nothing. R&C have worked closely with Re-flow for 7 years and I can honestly say there is no issue, challenge or question that the team haven't been able to answer and come up with a solution for. As the system continues to improve we are looking forward to what features come next so that we can see how they can further enhance our business operations. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your incredible review and for being such a valued customer over the past seven years.

'Operational game-changer' is very strong praise and we’re thrilled to hear how we've helped enhance communication, collaboration, and strategic oversight. It’s especially rewarding to know that real-time reporting has helped significantly reduced time lost and that our platform has helped you meet your health, safety, environmental, and quality commitments while delivering top-tier service to your clients.

Your kind words about our team’s responsiveness mean the world to us. We’re proud to work alongside you and excited to keep innovating with features that further support your business goals - including sustainability and efficiency.

Thanks again for your continued trust and partnership. We look forward to many more years of success together.

Mark S.
MS
Mark S.
Managing Director
Mid-Market (51-1000 emp.)
"Seamless Automation and Outstanding Support"
5/5
What do you like best about Re-flow Field Management?

We like the automations that work alongside our existing processes. Ensuring that key deadlines are not missed. The system overall is very user friendly. The support team are on hand should there be any issues and are very reactive to these issues. It was very easy to integrate into our business. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

The finance package is not as comprehensive at it could be. This means that we have to run other software alongside. It does however work with these systems. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you Mark for sharing your experience with Re-flow Field Management!

We’re delighted to hear that our automations have seamlessly integrated with your existing processes and helped ensure key deadlines are met. It’s great to know that you find the system user-friendly and that our support team has been responsive whenever needed. Ease of integration and reliable assistance are priorities for us, so your feedback means a lot.

We appreciate your comments regarding the finance package. Re-flow was never designed as accounting software so we try to connect to as many other packages as possible. We are continuously working on these connectors and our billing to make your processes as easy as possible and are working on some features which will hopefully help in this area.

It’s fantastic to hear that Re-flow has helped reduce admin hours and deliver cost and efficiency savings for your business. Providing a single platform that covers all your operational needs is exactly what we aim for.

Thank you again for your thoughtful review and for trusting our software.

PK
Pratibha K.
"Effortless Transition to Seamless Field Management"
5/5
What do you like best about Re-flow Field Management?

We like how Re-flow Field Management has seamlessly integrated into our Barrier and Green operations over the past four years. Its implementation was incredibly easy, being one of the best and smoothest integrations I've ever experienced. The Re-flow team provided exceptional support throughout, making the process even more delightful. Our business truly appreciate the end-to-end seamlessness of their field management app, which is intuitive and easy to use. The software has significantly improved our field management by streamlining form management, ensuring compliance checks, and efficiently handling timesheets. I am impressed with how it has transformed our previously paper-based business operations into a highly efficient digital process. Using Re-flow Field Management has made our business operations much more manageable, and I would rate my likelihood to recommend it to others as a perfect 8 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

The release management process needs to get simpler and transparent. Not having the Applications for payment in built is a hindrance Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your thoughtful and detailed review, Pratibha. We're thrilled to hear that our software has seamlessly integrated into your operations and that the transition was one of the smoothest you've experienced. It’s fantastic to know that our support team made the implementation process delightful and that you found Re-flow so easy to use.

We truly appreciate your feedback on the release management process and we are working with our customer success team to improve our client communications. We are constantly developing and growing and we will ensure this is communicated with you to help you unlock even more value. I also understand that not having applications for payment built in can cause frustration, however we are not accounting software and know the platforms we connect to can offer a more comprehensive package and we'll stick to what we do best.

It’s great to hear how Re-flow is helping you manage forms, compliance checks, and timesheets more efficiently. We’re proud to be part of your journey toward more manageable and effective field operations.

Emma J.
EJ
Emma J.
Contracting Commercial and Sustainability Administrator
Mid-Market (51-1000 emp.)
"There is no going back to paper forms!"
5/5
What do you like best about Re-flow Field Management?

One of the most noticeable improvements is the significant reduction in paperwork. What used to take hours of manual form-filling, filing, and document searching is now streamlined into a digital process that's fast, efficient, and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

stable internet connectivity has occasionally caused delays during submitting forms on site Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you for your fantastic review, Emma.

We’re thrilled to hear that going digital has transformed your workflow - saving time, reducing paperwork, and improving site efficiency. It’s especially rewarding to know that real-time updates and streamlined processes are helping your team stay safe and productive.

We also appreciate your note about internet connectivity challenges in remote areas. With Re-flow's offline working functionality, all your data is held in pending until your operatives are in a place with signal so nothing is ever lost.

We’re excited to be part of your digital transformation and to see you keep growing.

Daniel E.
DE
Daniel E.
Commercial Director
Small-Business (50 or fewer emp.)
"Fantastic System - Great for Roadmarkers"
5/5
What do you like best about Re-flow Field Management?

real time updates with crews spread over a wide geographic area making easier to manage.

centralised information and management across multiple depots. Centralised data to answer queries and confirm

intuitive and ease of use to batch process large amounts of works and schemes.

no outages and constant progression in features and updates

excellent support Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Scheduling can be clunky

Lack of AI that could assist with some Representative tasks.

Better literature for specific features Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you for your fantastic review, Daniel. We're thrilled to hear how our software is making a real difference for your roadmarking operations. It's great to know that the real-time updates, centralised data, and intuitive, easy to use platform is helping you manage crews across wide geographic areas more efficiently. We're especially proud that our system has helped you move away from a rigid, paper-based workflow and unlock greater productivity.

Your feedback on scheduling, AI support, and feature documentation is incredibly valuable. We'd love to chat to you about how we can improve our learning materials and scheduling feature to further support your business. We continuously working to refine and improve Re-flow and are looking at opportunities with AI.

Thanks again for highlighting our reliability and excellent support team - we’re committed to always growing and improving and helping your teams stay connected and productive.

MG
Marshall G.
Project Analyst/Office Manager/IT Administrator
Small-Business (50 or fewer emp.)
"Honestly.. exceeded expectations. A real improvement to the business"
5/5
What do you like best about Re-flow Field Management?

I love the dynamic and basic functionality. It can mostly be as basic or complex as your business requires, and the Devs respond within a couple hours more often than not, which is exponentially faster that 99% the IT arena in other business's Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

My only gripe would be the £85 charge per implementation be it on a form or whatever, regardless of scope. For instance, a simple drop down field on a form boiler plate that does not allow you to action this 3 second job, due to this section being grayed out (Appropriately given the complex formula on other parts of the form, but a collapsible group is a simple few clicks of a button). Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your fantastic review and for sharing how Re-flow has exceeded your expectations!

We’re thrilled to hear that the platform’s flexibility and responsiveness have made such a positive impact on your business. It’s especially rewarding to know that communication, accountability, and health and safety have all seen measurable improvements.

We also appreciate your feedback about implementation charges. We regularly review our pricing across the market to ensure we are as competitive as possible and offer our clients value. We have found that our support costs are very competitive compared to other providers.

Thanks again for your feedback and we're pleased that Re-flow makes a difference for your business.

Jamie O.
JO
Jamie O.
Contracts Manager
Mid-Market (51-1000 emp.)
"Re-Flow has transformed our business"
5/5
What do you like best about Re-flow Field Management?

Re-flow has helped Traffic Management Installations (TMI) to completely transform our business, moving away from overworked amins, tedious calculating and chasing lost paperwork. Thanks to Re-flow we now have tailor-made forms, accessible to our field staff 24/7 which provides our management team & clients instant access to submitted forms in real time. Our new digital revolution has allowed TMI to improve on quality, compliance and day to day operations while also using Re-flow to gain insight and key analytics on our business. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Rostering via the schedule could be improved, allowing long term planning of resources, staff & bookings. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you so much for your incredible review, Jamie.

We’re thrilled to hear that the shift to digital has eased the burden on your admin team, streamlined operations, and improved both compliance and quality. It’s especially rewarding to know that tailor-made forms and real-time access are making a tangible difference for your field staff, management, and clients alike.

Your feedback about rostering and long-term planning is greatly appreciated. We’re always working to improve our scheduling features, and insights like yours help guide our development priorities. We consistently develop our feature set and some exciting enhancements are coming soon.

We’re proud to support your digital revolution and excited to keep growing with you.

ER
Ellie R.
"Streamlined Field Operations"
4/5
What do you like best about Re-flow Field Management?

I like the flexible options that Re-flow Field Management offers. I also appreciate the reports and forms, especially how it has transitioned from paper-based forms to digital forms, making everything more streamlined in one system. The initial setup was quite easy too. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Reporting is limited unless you pay for reports to be made. Holidays do not work well in the system as we cannot do holidays in hours. Also bit of a confusion between forms and scheduled holidays in the calendar. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you for sharing such thoughtful feedback. It’s great to hear that the flexibility of Re-flow, along with the move from paper-based forms to digital workflows, has helped streamline your operations. We’re also pleased that the initial setup felt straightforward for your team.

Your comments about reporting and holiday management are really valuable. We know how important it is for these areas to work smoothly. I will pass your feedback on to our support team who should hopefully be able to help.

It’s fantastic to know that Re-flow is helping you simplify manual processes and bring everything together into one central system.