RDX Managed Services Reviews & Product Details


What is RDX Managed Services?

Put technology to work for your business with RDX - the #1 onshore provider of managed Database, Cloud, OS and BI services. From initial system design and implementation to ongoing support and 24/7 monitoring, RDX is your trusted digital partner, uniting people, processes and technology to boost agility, optimize operations and deliver competitive advantage. RDX provides 24x7, 100% US-based managed services to hundreds of clients, both on-premise and in the cloud, across a wide range of database environments, including SQL Server, Oracle, MySQL, PostgreSQL, DB2, and MongoDB. RDX also provides cloud migration and management services for Microsoft Azure, Amazon AWS, and Oracle DB Cloud environments, helping customers fully leverage the benefits of hybrid cloud architectures.

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RDX Managed Services Profile Details

RDX Managed Services Profile Details

Vendor
RDX
Company Website
HQ Location
Warrendale, PA
Employees on LinkedIn®
228
Twitter
@RDX_DBAs
Twitter Followers
409
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RDX Managed Services Reviews

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1-3 of 3 total RDX Managed Services reviews

RDX Managed Services Reviews

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1-3 of 3 total RDX Managed Services reviews
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Director IT
E-Learning
Mid-Market
(201-500 employees)
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Verified Current User
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"RDX is dedicated to their customers success!"

What do you like best?

Our experience with RDX has been nothing short of spectacular. We currently use them for SQL support as well as PowerBI/Data Warehouse support and design. They are always there when you need them. After hours support is excellent as well. My account manager is simply amazing! Their expertise in the areas I hire them for is quite high. When we have an issue, they are right there to resolve it.

What do you dislike?

Nothing comes to mind, If anything, I would say their billing could use some modernization.

Recommendations to others considering the provider:

Check referances. These guys are honest!

What problems are you solving with the provider? What benefits have you realized?

I do not have to hire an in-house SQL DBA. Using RDX is much more efficient and cost effective.

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Enterprise
(1001-5000 employees)
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"Bailed us out of a tough situation"

What do you like best?

RDX has knowledge levels for everything. We have some older Sun equipment running an app that was custom written back in 2000 or so. Needless to say we no longer have the application writer nor the support staff that built the systems. The server tanked as did the storage array and RDX was able to get us to a point that the system was able to boot and eventually back to a running state. Without RDX, our circulation system would still be dead in the water.

What do you dislike?

Nothing, very professional and knowledgable. Helped us with every step and checked back randomly after we were back up and running.

What problems are you solving with the provider? What benefits have you realized?

RDX is assisting us with SQL monitoring and fixes, late night patching of both Windows and Linux OS for some of our systems.

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Mid-Market
(501-1000 employees)
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"RDX Is a lifesaver"

What do you like best?

Very knowledgeable and friendly staff. They monitor our systems 24/7/365 and resolve issues with limited guidance from our IT staff. They have saved our systems from crashes many times.

What do you dislike?

Nothing. There really isn't any improvement needed by RDX.

What problems are you solving with the provider? What benefits have you realized?

All of our complicated database issues. No need to have an expensive DBA on staff.

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RDX Managed Services User Ratings

9.4
Ease of Use
Average: 8.7*
9.4
Quality of Support
Average: 8.6*
9.4
Ease of Setup
Average: 8.1*
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