JATIN G.
JG
JATIN G.
Associate Researcher
Mid-Market (51-1000 emp.)
"Best Payment Gateway so far"
5/5
What do you like best about Razorpay?

Thie best thing about Razorpay is the process of verification and account activation. The process is rapid. It just takes few hours.

Creating an account and uploading all the required documents is very easy, and real-time customer support handles all the issues.

Easy to use and integrate on any webpage Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Adding postpaid wallets needs at least 20 days like adding Simpl pay as a payment option, it requires 20 days for activation.

International cards are not supported directly, but all international payments were received through PayPal. Review collected by and hosted on G2.com.

Tom P.
TP
Tom P.
Project Manager
Mid-Market (51-1000 emp.)
"Razorpay | Payment Integration for the Future"
5/5
What do you like best about Razorpay?

Razorpay is an Easy and Simple to use Payment Gateway. It has simple integration techniques. Razorpay also has onboarded a wide variety of other Payment modes, making it easy to use. The support team at Razorpay is also tremendous and gives prompt responses on issues or escalations that arrise. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Razorpay has lots of Payment modes in it, but what is unclear is the terms and conditions of these payment modes and their charges - an easier interface explaining the same would be a great feature. We faced an issue on this when we added a payment mode but later came to know that a customer using this payment mode could not return products ! The customer was also furious at this point and we had to do a manual return. Review collected by and hosted on G2.com.

SM
Saumya M.
Web Developer
Small-Business (50 or fewer emp.)
"Razorpay Review"
4.5/5
What do you like best about Razorpay?

Razorpay is the best payment gateway. It provides the cheapest transaction than other gateways available in the market. I have used it for more than 3 years without any problem. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

I like all the stuff but if they provide a customised plan then it's unhittable. Review collected by and hosted on G2.com.

SN
Sai N.
Designer
Small-Business (50 or fewer emp.)
"The finest payment gateway I’ve used till now!"
4/5
What do you like best about Razorpay?

Razorpay is one of the leading payment gateways in India. They have more than 5 million customers with very positive feedback. From Individuals to Top registered businesses razorpay helps everyone with their payment gateway. They charge 0% for maintenance and the best thing is that they accept international payments as well. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Razorpay solves most of my problems when coming to payment gateway solutions, but razorpay team lacks in good support. They take more time to give response to the support tickets. Speed of KYC verification is very late. Review collected by and hosted on G2.com.

Bhabishya B.
BB
Bhabishya B.
Content Writer
Small-Business (50 or fewer emp.)
"The best and easy to use Payment Gateway"
5/5
What do you like best about Razorpay?

Everything about Razorpay is excellent. They have a great merchant dashboard that is super easy to use. Everything is so organized, and the onboarding process is also great. They have lots of features, and among them, I like their Payment Link and Payment Pages feature. And their new "Offers" feature is also unique. And also have lots of payment methods which I love. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

I dislike that it's tough to activate International Card on their platform. I have to provide them with lots of details to start accepting international cards on my payment pages Review collected by and hosted on G2.com.

Arpith N.
AN
Arpith N.
Growth - India & SEA
Mid-Market (51-1000 emp.)
"The best digital payments company across the country, hands down!"
4.5/5
What do you like best about Razorpay?

Razorpay is widely used because of the tech, ease of use, and low fees. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Nothing I can think of at this point. Razorpay is an incredible tool. Review collected by and hosted on G2.com.

Ankush B.
AB
Ankush B.
Assistant Manager, Finance
Small-Business (50 or fewer emp.)
"Razorpay: for Hassle Free Transactions"
4/5
What do you like best about Razorpay?

I am from India and using Razorpay since 2017. Razorpay is right now best in business for domestic/international transactions. The fees charged by Razorpay for incoming payments are significantly less in comparison to its competitors. Creating an account for domestic transactions is very easy and quick. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Razorpay is a feature-loaded payment gateway but has the following limitations:

- Account setup for international transactions takes time in comparison to other payment gateway apps

- User interface of the mobile app is very outdated

- Support from the Razorpay team is below average Review collected by and hosted on G2.com.

Nibinesh S.
NS
Nibinesh S.
IT Administrator
Small-Business (50 or fewer emp.)
"Start Accepting Online Payments Even Without a Website"
4/5
What do you like best about Razorpay?

Razorpay offers a variety of no-code tools for citizen developers who're just getting started in technical roles.

Payment Links, Payment Pages, and BharatQR Code Generators are some of the easiest ways to get started in no time. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Support Tickets resolution takes longer than one would settle for, and often Support Ticket gets marked as resolved even without a reply.

Settlement policy varies to various business types. Review collected by and hosted on G2.com.

NM
Nabin Kumar M.
I
Mid-Market (51-1000 emp.)
"Best payment gateway to adopt for your business"
4.5/5
What do you like best about Razorpay?

It has easy onboarding process where you have to provide personal details with busines details with kyc documents for fast activation. Once you enter details they verify the details and activate account within a day or week. Whatever your business type it doesn't matter. If you are accepting payments from customers against products, as subscription, fees, or as donation then it will help you to collect payments from your customers or users easily in various methods. It has test mode before activation where you can test it's features and understand them well. On every step you will get feature details, it's benefits, uses and many more to use the feature easily. You can provide your customers various payment methods like debit or credi card, net banking, wallet, UPI or qr code, pay later, etc in a single platform. You can create payment pages, payment links, invoices through which customers pay their bills. Will free plan it takes 2% charges of collected funds. It doesn't take any monthly or annual maintenance fees. You can activate or deactivate payment methods as per your choice. Easy to integrate with woo-commerce store, Shopify, etc. You can also use API key in your website to provide payment gateway to your customers without leaving your website. Their support team helps in evey step. They are evey responding to queries. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Once you face any technical issues then you have to create tickets with your issues and their team takes sometime to resolve the issue. UPI or QR code payments should be without charges. Review collected by and hosted on G2.com.

Ritwik J.
RJ
Ritwik J.
Co-Founder and CTO
Small-Business (50 or fewer emp.)
"Razorpay Review"
5/5