mounika s.
MS
mounika s.
Data Annotator
Mid-Market (51-1000 emp.)
"A Seamless Payment Solution."
5/5
What do you like best about Razorpay?

My overall experince is good. My all payments are instant.In my organisation me use razorpayXpayroll there we can track the attendance and we can download the payslips for every month. We can see the notifications in dashboard. One of the things I really apprieciate about Razorpay is its user-friendly interface.We can clearly see full details of tax deductions. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Approaching customer support of Razorpay. Review collected by and hosted on G2.com.

Sai C.
SC
Sai C.
Associate Software Engineer
Small-Business (50 or fewer emp.)
"A convenient payment option that can be seamlessly incorporated into businesses to boost revenue."
4/5
What do you like best about Razorpay?

Razorpay's payment gateway boasts multilingual support, empowering users to select their preferred language. Integration with websites, applications, and stores is straightforward. The payment interface is not only visually appealing but also user-friendly, enabling smooth navigation between payment methods without requiring a page refresh. With support for various payment methods and a commendable success rate, Razorpay ensures detailed invoice updates at each stage. Users can easily track failed transactions. Additionally, Razorpay offers the convenience of saving user details for hassle-free logins. Should any issues arise, the beneficial customer support from Razorpay makes it an integral part of my weekly frequent usage in my business management routine. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

One drawback of Razorpay is occasional transaction delays, with payments sometimes getting stuck. The transaction is sometimes missed from the account requiring users to wait for it to be processed.

When I was logging into my Razorpay account, The OTP that I received didn't work and I needed to hit again to receive OTP. Review collected by and hosted on G2.com.

Sachin K S.
SS
Sachin K S.
Marketing Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Robust & Powerful Payment Gateway System"
4.5/5
What do you like best about Razorpay?

We have been using RazorPay for all our online payment collections for the last 4 years and it has been a really great journey so far. It's quite easy to create payment links and attach them to invoices, create payment pages for standard-price products, and also generating custom QR codes for customers.

Integration with the website for product purchase is also simplest with RazorPay. There is also great customer support and issue resolution. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

There are no such things that we dislike about RazorPay as it offers everything which an online payment gateway has to offer. Earlier the telephonic support was not that good but now RazorPay has made it much simpler and quicker. Review collected by and hosted on G2.com.

Amritansu S.
AS
Amritansu S.
Co-Founder
Small-Business (50 or fewer emp.)
"The Best Payment Solution in the market"
4/5
What do you like best about Razorpay?

My organization has been using Razorpay for all our finances since the last 3 years. It has been a phenomenol experice. It has a simple user-interface that is very smooth. It shows analytics onn the dashboard where the user can monitor all transactions. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

There is nothing to dislike about Razorpay. The constant updates and big-fixes have made the software even better with time. Though the coustomer service is a bit slow sometimes, they do their best to assist. Review collected by and hosted on G2.com.

JA
Jordan A.
Mid-Market (51-1000 emp.)
"The system is very simplistic and best at card consolidation"
5/5
What do you like best about Razorpay?

Receipts provided clearly & immediately upon payment

Timely response back on payments.

Transfers money easily. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

It generally readily available and doesn't provide any issues. Review collected by and hosted on G2.com.

Anirudh S.
AS
Anirudh S.
Director Sales
Small-Business (50 or fewer emp.)
"Best Payment Gateway for Online Business"
5/5
What do you like best about Razorpay?

Best payment gateway available in the market, very easy to understand dashboard, all reports are available, provides best rates, supports all major banks of india, credit cards, debit cards, UPI, netbanking. We have been asigned relationship manager who provides very good customer support, have integration will all the major apps, and very easy API intergration available. We use razorpay for all our daily payment collection from customers. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Takes a long in documents verification, compitetors provide 0% commision on UPI payments, payment cycle can also be redused. Review collected by and hosted on G2.com.

sumit k.
SK
sumit k.
Software Engineer
Mid-Market (51-1000 emp.)
"Hasle free payments."
5/5
What do you like best about Razorpay?

I like the simple and straightforward way of integrating Razorpay API. It enables most of the types of payments. Even if we don't have KYC enabled, we can test the features by using test mode in the Razorpay dashboard. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

So far, I didn't see any downsides to this. I observed that we don't have any method of paying using crypto. If they add it in the future, then razorPay will be the only thing we need to integrate with our applications. Review collected by and hosted on G2.com.

Varnica J.
VJ
Varnica J.
Small-Business (50 or fewer emp.)
"Hassle free payments: Best payment gateway!"
5/5
What do you like best about Razorpay?

I own a website for my small business of bags and artificial jewellery. So when it comes to getting prepaid orders or people trusting us with pre paying the amount for the product, it is because of people's hassle free experience using razorpay on other platforms too!

The best thing about razorpay is their settlement time for transactions done. I get my payments in my bank account with the receipts in just 2 days. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

Razorpay is good in many ways but i dislike that it takes charge a little extra comparing with other gateways. Razorpay should minimise their per transaction charges while settling the payments. Review collected by and hosted on G2.com.

ARAVIND S.
AS
ARAVIND S.
Mid-Market (51-1000 emp.)
"Razorpay very poor service !!!!"
0/5
What do you like best about Razorpay?

We would like to Mention the unsatisfactory Services provided by Razorpay.

We being a Emerging Company providing them a business of 35-40 Lakhs monthly sales Transactions and holding a Cash Advance and Corporate Credit card offered by your End which has been Utilised and paid back on time to time with Interest incurred without any default Till date.

We have been using your Payment service for last 3 years which had a higher MDR than our swiping machines provided by our banks.

And now we are facing a bad experiences from your end.

The Dashboard had and error 3 months back where which we were not able to repay a certain amount of cash advance withdrawal.

We ourselves called your team to check about the repayment and the response was very poor and after repeated follow up your team gave a link for repayment and it was paid to it on the same day.

Till now it's not been reflected in our dashboard and the cash advance option is blocked.

The credit card services also got blocked 3 months back no update for the same till date .

So it's been a time consuming and non responsive service from your end Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

We would like to Mention the unsatisfactory Services provided by Razorpay.

We being a Emerging Company providing them a business of 35-40 Lakhs monthly sales Transactions and holding a Cash Advance and Corporate Credit card offered by your End which has been Utilised and paid back on time to time with Interest incurred without any default Till date.

We have been using your Payment service for last 3 years which had a higher MDR than our swiping machines provided by our banks.

And now we are facing a bad experiences from your end.

The Dashboard had and error 3 months back where which we were not able to repay a certain amount of cash advance withdrawal.

We ourselves called your team to check about the repayment and the response was very poor and after repeated follow up your team gave a link for repayment and it was paid to it on the same day.

Till now it's not been reflected in our dashboard and the cash advance option is blocked.

The credit card services also got blocked 3 months back no update for the same till date .

So it's been a time consuming and non responsive service from your end Review collected by and hosted on G2.com.

Mohana K.
MK
Mohana K.
Software Engineer
Small-Business (50 or fewer emp.)
"An easy payment solution to integrate with businesses and increase sales."
4/5
What do you like best about Razorpay?

- Razorpay offers multiple languages support in the payment gateway. Users can choose the desired language to be displayed with.

- Integration of Razorpay is easy and compatible with websites, applications and at stores.

- Coming to UI, the payment UI is attractive and aligned. We can navigate from one payment method to Another payment method without hassle. The refresh happens only within Razorpay UI, not the whole webpage.

- Razorpay offers different payment methods such as Debit card, Credit card, UPI, QR, and Pay Later

- Razorpay has a high success rate in payments. And user will get an update with invoice mail at every step with detailed information.

- If a transaction fails, Users can track that failed payment by logging into their account to see their refund.

- Once we log in, Razorpay saves our details, which helps us directly log into applications instead signing in every time. Review collected by and hosted on G2.com.

What do you dislike about Razorpay?

The downside of Razorpay is that, sometimes, the transaction holds and is in pending status. This issue is observed when we scan the QR code and make a payment. This transaction doesn't update immediately, and we need to wait for it to update until we make the next transaction. Review collected by and hosted on G2.com.