Started at standard 2% like everyone else. Once we crossed ₹5L monthly GMV razorpay offered custom TDR negotiation. Rate came down significantly.

No other indian gateway made this process as straightforward, dedicated account manager, quick turnaround, no unnecessary back and forth.

Best part is zero AMC throughout, even on enterprise plan, there were no hidden annual charges. Review collected by and hosted on G2.com.

Wish they communicated the custom pricing option more clearly upfront. Review collected by and hosted on G2.com.

Employees are given the freedom to take initiative and truly own their work, which supports both personal and professional growth. The teams are supportive and open to new ideas, making it easy to contribute, collaborate, and innovate. The dashboard is also well structured and intuitive, so it’s simple to move between payments, settlements, reports, and customer data without any confusion. Review collected by and hosted on G2.com.

While the product is feature-rich, some areas—especially reports and settlements—can feel a bit complex for new users and may come with a learning curve before everything feels intuitive. Review collected by and hosted on G2.com.

As a consumer, I have the choice to select from the multiple payment options such as UPI, credit and debit cards, wallets. I have less experienced payment failures over other payment gateways. Most of the free lance entrepreneurs accept payments through razorpay. Review collected by and hosted on G2.com.

Limited diversity in availability of payment wallets such as paytm and mobikwik Review collected by and hosted on G2.com.

It’s an all-in-one integration of services related to payments. Review collected by and hosted on G2.com.

It’s costly, and I sometimes run into technical glitches. Review collected by and hosted on G2.com.

I use Razorpay to accept payments from clients from all across the world. I like that clients can pay using their preferred payment method, such as a credit card or wallet. The initial setup of Razorpay was very easy, and I didn't face any issues. I recommend it without any doubt and would rate it a 9 out of 10. Review collected by and hosted on G2.com.

With Razorpay I cannot change the subscription payment details once it's created. They can also improve with their webhook response Review collected by and hosted on G2.com.

What I like most about Razorpay is how easy and dependable it is to use. Setting up payments is quick, the dashboard is straightforward and easy to navigate, and overall everything runs smoothly without much hassle. Review collected by and hosted on G2.com.

What I dislike about Razorpay is that the support team’s responses can be slow at times. Also, some features and more detailed reports feel a bit limited unless you’re on the higher plans, which can be frustrating when you need deeper insights. Review collected by and hosted on G2.com.

Razorpay is really easy to use and the dashboard makes everything simple to mange. integrating it into website is smooth with clear steps and documentation. customer support is responsive. and the platform has all the essential payment feature we need. we use it everyday because its reliable and fits easily into our overall checkout workflow. Review collected by and hosted on G2.com.

Sometimes payouts or the verification process take a longer than expected. Review collected by and hosted on G2.com.

Razorpay platform is good at receiving payments, and the sending process is very smooth, simple, and user-friendly. It supports in apps web view as well. Razorpay support team is also very helpful in solving user queries/complaints. We can also receive international payments in dollars and perform well with recurring payments (India and international). Also, we can create payment links and landing pages directly sent to users on request. This is a very good feature. Review collected by and hosted on G2.com.

There should be a notification in the app after receiving the failed transaction. also every time we need to login again and again. refund system is also very slow it takes more then 7 days. user wants to wait for fot that long around 7 days. Review collected by and hosted on G2.com.

Easiest and the best checkout Payment gateway partner. I use it and recommend it to all my partners. It is very easy to implement and integration. Customer support is super responsive. My partners use it very regularly because of the features and ease it offers. Review collected by and hosted on G2.com.

A little economical version would be very helpful for small businesses and partners. Review collected by and hosted on G2.com.

Razorpay stands out for its seamless integration, diverse payment options, and dependable processing, which together make it user-friendly and beneficial for both customers and businesses. Review collected by and hosted on G2.com.

Sometimes, the support team takes a while to respond, and the dashboard may seem overwhelming to those who are new to the platform. Review collected by and hosted on G2.com.