# Best Unified Endpoint Management (UEM) Solutions *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* Unified endpoint management (UEM) solutions allow organizations and managed service providers (MSPs) to remotely supervise business data, licenses, applications, usage, and security on a multitude of devices, including PCs, laptops, mobile devices, and IoT devices. This single-platform approach replaces the need for multiple tools traditionally used to manage various device types, making UEM especially valuable for companies with diverse devices and operating systems. UEM is a unification of other endpoint-focused management solutions, such as [endpoint management software](https://www.g2.com/categories/endpoint-management), [mobile application management (MAM) software](https://www.g2.com/categories/mobile-application-management), [mobile device management (MDM) software](https://www.g2.com/categories/mobile-device-management-mdm), [patch management software](https://www.g2.com/categories/patch-management), and more. Modern unified endpoint management tools focus on a wide range of endpoints, including (but not limited to) desktops, mobile phones, tablets, wearables, and IoT devices. UEM software vendors offer solutions that provide a unified view of every device on the network, regardless of device type or OS. Internal IT and security teams make the most use of UEM software. The best UEM software solutions offer a more comprehensive view of all devices—whether company-owned and BYOD (bring your own device)—used for business purposes at a company. UEM features allow businesses to ensure device licenses, applications, software, and accessible data are all properly secured. The usage data UEM software provides is also valuable in understanding how often and intensively employees use their devices. Many UEM solutions also incorporate built-in security features like user authentication and malware scanning and integrate with security and access management tools to enhance endpoint security. To qualify for inclusion in the Unified Endpoint Management (UEM) category, a product must: - Manage several endpoint types beyond mobile-only, including desktop, IoT, and wearables - Configure devices for integration with business-required applications, WiFi, VPN, etc. - Ensure employee devices are compliant with business regulations and requirements - Protect employee, company, and data from potential vulnerabilities or malware ## Top Unified Endpoint Management (UEM) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,365 reviews) | Automated patching and remote support at scale | "[Intuitive Interface and Robust Features, arguably one of the best RMM solution out there.](https://www.g2.com/survey_responses/ninjaone-review-11871713)" | | 2 | [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | 4.5/5.0 (1,112 reviews) | Automated patch and third-party software deployment | "[Endpoint Central: Awesome Remote Control and Streamlined Asset Management](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13073292)" | | 3 | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5.0 (3,888 reviews) | Cloud directory with cross-platform MDM | "[All-in-One Access and Device Management That Saves Time](https://www.g2.com/survey_responses/jumpcloud-review-12977315)" | | 4 | [Samsung Knox Suite](https://www.g2.com/products/samsung-knox-suite/reviews) | 4.4/5.0 (96 reviews) | Zero-touch Samsung device enrollment with MDM integration | "[Centralized Management with Top-Notch Security Features](https://www.g2.com/survey_responses/samsung-knox-suite-review-13000155)" | | 5 | [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) | 4.9/5.0 (427 reviews) | Unattended Android kiosk and remote troubleshooting | "[AirDroid Business Makes Remote Support, Updates, and Monitoring Effortless](https://www.g2.com/survey_responses/airdroid-business-review-13088861)" | | 6 | [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) | 4.5/5.0 (251 reviews) | Microsoft-native app deployment with cloud-based endpoint control | "[Effortless App Management, Superb Security](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12736109)" | | 7 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,198 reviews) | Per-tech RMM with unlimited endpoint patching | "[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)" | | 8 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,935 reviews) | Remote script deployment and unattended desktop support | "[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)" | | 9 | [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) | 4.2/5.0 (193 reviews) | — | "[Efficient and Secure Management for Remote Teams](https://www.g2.com/survey_responses/ibm-maas360-review-12996280)" | | 10 | [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) | 4.4/5.0 (30 reviews) | Sophos Central-integrated mobile endpoint security | "[Practical Device Control Without Micromanagement](https://www.g2.com/survey_responses/sophos-mobile-review-12117511)" | ## G2 Grid® for Unified Endpoint Management (UEM) Software ![G2 Grid® for Unified Endpoint Management (UEM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/unified-endpoint-management-uem/grids.png?focus%5B%5D=25671&focus%5B%5D=10524&focus%5B%5D=36316&focus%5B%5D=1382548&focus%5B%5D=135204&focus%5B%5D=89383&focus%5B%5D=2397&focus%5B%5D=16222) Highlighted products: NinjaOne, ManageEngine Endpoint Central, JumpCloud, Samsung Knox Suite, AirDroid Business, Microsoft Intune Enterprise Application Management, TeamViewer, and Atera. Underlying data: [Grid® JSON](https://www.g2.com/categories/unified-endpoint-management-uem/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=jumpcloud&focus%5B%5D=samsung-knox-suite&focus%5B%5D=airdroid-business&focus%5B%5D=microsoft-intune-enterprise-application-management&focus%5B%5D=teamviewer&focus%5B%5D=atera) ## How Many Unified Endpoint Management (UEM) Software Products Does G2 Track? **Total Products under this Category:** 61 ### Category Stats (Jul 2026) - **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tether (+2.63%) - Among all products in this category, Tether recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Unified Endpoint Management (UEM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 21,400+ Authentic Reviews - 61+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Unified Endpoint Management (UEM) Software Is Best for Your Use Case? - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) - **Easiest to Use:** [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) - **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [TeamViewer](https://www.g2.com/products/teamviewer/reviews) --- **Sponsored** ### Lumana Lumana is an AI video security platform that helps security, IT, safety, and operations teams monitor, investigate, and respond to activity across their physical sites automatically. Founded to close the gap between the cameras organizations already run and the intelligence those cameras could provide, Lumana serves enterprise, mid-market, and SLED (state, local, and education) customers across retail, education, healthcare, government, hospitality, manufacturing, and logistics. Legacy video systems rely on manual monitoring, slow investigations, and fixed, rule-based analytics; Lumana applies adaptive, agentic AI to live and recorded camera feeds so video becomes searchable, real-time intelligence instead of footage that goes unwatched. The platform is camera-agnostic: it works with any IP camera and also offers a line of NDAA-compliant Lumana cameras. AI runs on-site on Lumana Core, which processes video locally, while a hybrid-cloud architecture unifies management across every location in a single interface, VMS+. Common use cases include real-time threat and safety monitoring, faster incident investigation, loss prevention, occupancy and operational analytics, and centralized multi-site security management. Main features and benefits: • VIA-1, a continuous-learning video intelligence model that adapts to each camera's environment over time and reduces false alerts by up to 90%, so teams spend less time clearing noise and more time on real events. • AI agents that automate the video security workflow across monitoring, investigation, insights, and response, including real-time alerts and automated actions such as notifications, audio messages, and webhook or GPIO triggers. • Natural language search that finds events across thousands of hours of footage in seconds by describing them in plain language, with no query syntax to learn. • Single-pane-of-glass management for every camera, site, alert, and investigation, available on desktop and mobile. • Enterprise-grade security and compliance, including SOC 2 Type II, NDAA, HIPAA, and GDPR, with role-based access control down to the camera level. Lumana is built on a hybrid-cloud architecture that scales from a single site to tens of thousands of cameras without replacing existing infrastructure. Because VIA-1 keeps learning from each deployment, detection accuracy improves in the customer's own environment rather than staying static over time. Organizations including Salesforce, Meta, McDonald's, and the University of Miami use Lumana to secure and gain intelligence from their physical environments. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1953&secure%5Bchosen_at%5D=2026-07-14T21%3A53%3A40Z&secure%5Bdisplayable_resource_id%5D=1246&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1424713&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1424713&secure%5Bresource_id%5D=1953&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Funified-endpoint-management-uem&secure%5Btoken%5D=166e662b6bbd1c728b49e7e0d331280858f0cad65683e0a68da2d8f28b977b98&secure%5Burl%5D=https%3A%2F%2Fwww.lumana.ai%2Fget-demo%3Futm_source%3Dg2%26utm_medium%3Dpaidsocial&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Unified Endpoint Management (UEM) Software Products in 2026? ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,365 **How Do G2 Users Rate NinjaOne?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Device Compliance:** 8.7/10 (Category avg: 9.0/10) - **Data Separation:** 7.8/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind NinjaOne?** - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** https://www.ninjaone.com/ - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne (3,607 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,376 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 48% Mid-Market, 44% Small-Business #### What Are NinjaOne's Pros and Cons? **Pros:** - Ease of Use (1373 reviews) - Remote Access (867 reviews) - Features (852 reviews) - Automation (820 reviews) - Customer Support (733 reviews) **Cons:** - Missing Features (715 reviews) - Limited Features (396 reviews) - Improvement Needed (372 reviews) - Needs Improvement (362 reviews) - Feature Issues (306 reviews) ### What Do G2 Reviewers Say About NinjaOne? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of NinjaOne, finding it efficient for managing company assets seamlessly. - Users appreciate the **easy navigation and comprehensive remote access** features of NinjaOne for efficient device management. - Users appreciate the **automated updates and alerts** in NinjaOne, enhancing efficiency and simplifying device management. - Users appreciate the **automation capabilities** of NinjaOne, streamlining processes and enhancing productivity effortlessly. - Users highly value the **responsive and knowledgeable customer support** provided by NinjaOne, enhancing their overall experience. **Cons:** - Users find the **missing features** in NinjaOne's MDM and mobile app limit its overall effectiveness and usability. - Users express frustration over **limited features** , wishing for more basic options and better device management capabilities. - Users highlight the need for **improvement in search functionality** and faster delivery of new features in NinjaOne. - Users find the **search function lacking** and desire improved features and a better ticketing dashboard for metrics. - Users report encountering **feature issues** , particularly with function settings and auto-installation of applications. #### What Are Recent G2 Reviews of NinjaOne? **"[NinjaOne Workflows That Go Beyond RMM: Inventory, Compliance, Warranty Tracking, and More](https://www.g2.com/survey_responses/ninjaone-review-13100276)"** **Rating:** 5.0/5.0 stars *— Zach S.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-13100276) --- **"[Intuitive Interface and Robust Features, arguably one of the best RMM solution out there.](https://www.g2.com/survey_responses/ninjaone-review-11871713)"** **Rating:** 5.0/5.0 stars *— Jeff C.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-11871713) --- #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments - [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments - [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment ### 2. [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,112 **How Do G2 Users Rate ManageEngine Endpoint Central?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Device Compliance:** 8.8/10 (Category avg: 9.0/10) - **Data Separation:** 8.1/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind ManageEngine Endpoint Central?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 65% Mid-Market, 24% Enterprise #### What Are ManageEngine Endpoint Central's Pros and Cons? **Pros:** - Ease of Use (472 reviews) - Patch Management (407 reviews) - Features (292 reviews) - Software Deployment (283 reviews) - Endpoint Management (247 reviews) **Cons:** - Missing Features (154 reviews) - Feature Issues (119 reviews) - Patching Issues (114 reviews) - Complexity (111 reviews) - Needs Improvement (103 reviews) ### What Do G2 Reviewers Say About ManageEngine Endpoint Central? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ManageEngine Endpoint Central, enjoying its seamless integration and user-friendly interface. - Users appreciate the **efficient patch management** of ManageEngine Endpoint Central, simplifying updates and enhancing endpoint security. - Users praise the **feature-rich capabilities** of ManageEngine Endpoint Central for efficient endpoint and security management. - Users benefit from the **efficient software deployment** capabilities of ManageEngine Endpoint Central, streamlining endpoint management seamlessly. - Users love the **feature-rich endpoint management** of ManageEngine Endpoint Central, streamlining security and asset management efficiently. **Cons:** - Users note a lack of **missing features** like advanced reporting and dynamic group settings in Endpoint Central. - Users face **feature issues** with Endpoint Central, particularly regarding Active Directory updates and unclear deployment remarks. - Users find the **patching issues** frustrating, as it fails to address hardware updates and disrupts their workflow. - Users find the **initial complexity** of ManageEngine Endpoint Central overwhelming, as numerous features hinder understanding and usability. - Users note a **steep learning curve** and suggest enhancements in software licensing and reporting functionalities. #### What Are Recent G2 Reviews of ManageEngine Endpoint Central? **"[Endpoint Central: Awesome Remote Control and Streamlined Asset Management](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13073292)"** **Rating:** 4.5/5.0 stars *— Hari K.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13073292) --- **"[Outstanding, Fully Automated Patch & OS Deployment with Centralized BitLocker Control](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927)"** **Rating:** 5.0/5.0 stars *— Rahul K.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927) --- #### What Are G2 Users Discussing About ManageEngine Endpoint Central? - [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) - 3 comments - [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) - 1 comment, 1 upvote - [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) - 1 comment - [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) - 1 comment ### 3. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,888 **How Do G2 Users Rate JumpCloud?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Device Compliance:** 9.0/10 (Category avg: 9.0/10) - **Data Separation:** 8.1/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind JumpCloud?** - **Seller:** [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc) - **Company Website:** https://jumpcloud.com/ - **Year Founded:** 2012 - **HQ Location:** Louisville, CO - **Twitter:** @JumpCloud (36,368 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jumpcloud/ (974 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Mid-Market, 35% Small-Business #### What Are JumpCloud's Pros and Cons? **Pros:** - Ease of Use (766 reviews) - Device Management (588 reviews) - Security (471 reviews) - Integrations (430 reviews) - Features (400 reviews) **Cons:** - Missing Features (326 reviews) - Improvement Needed (263 reviews) - Limited Features (199 reviews) - Limitations (162 reviews) - UX Improvement (134 reviews) ### What Do G2 Reviewers Say About JumpCloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of JumpCloud, enjoying seamless management of users and devices in one platform. - Users appreciate the **unified device management** of JumpCloud, simplifying user and device oversight effectively in one platform. - Users value the **robust security features** of JumpCloud, enhancing protection with zero trust and MFA capabilities. - Users appreciate the **sophisticated integrations** offered by JumpCloud, streamlining user and device management across platforms effortlessly. - Users appreciate the **robust multi-platform support** and seamless management capabilities of JumpCloud, enhancing their operational efficiency. **Cons:** - Users note **missing features** such as advanced endpoint controls and improved reporting, impacting overall functionality and ease of use. - Users find that **improvements are needed** in macOS deployments, integrations, and overall reporting capabilities of JumpCloud. - Users note the **limited features** of JumpCloud, especially regarding the app catalog and Linux device management capabilities. - Users face **deployment challenges** on macOS, indicating a need for enhanced controls and improved reporting capabilities. - Users find the **UX improvement necessary** as the interface and settings can be confusing and unclear. #### What Are Recent G2 Reviews of JumpCloud? **"[Easy Setup and Strong Security for Password Management](https://www.g2.com/survey_responses/jumpcloud-review-12976011)"** **Rating:** 4.5/5.0 stars *— Siddharth V.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-12976011) --- **"[All-in-One Access and Device Management That Saves Time](https://www.g2.com/survey_responses/jumpcloud-review-12977315)"** **Rating:** 4.5/5.0 stars *— AK J.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-12977315) --- #### What Are G2 Users Discussing About JumpCloud? - [How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) - 1 comment, 4 upvotes - [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) - 3 comments, 4 upvotes - [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) - 3 comments, 1 upvote - [Is JumpCloud secure?](https://www.g2.com/discussions/is-jumpcloud-secure) - 2 comments, 3 upvotes - [What is JumpCloud?](https://www.g2.com/discussions/what-is-jumpcloud) - 1 comment ### 4. [Samsung Knox Suite](https://www.g2.com/products/samsung-knox-suite/reviews) Knox Suite is an all-in-one solution designed to manage and secure work devices, optimized for Samsung Galaxy. It streamlines the mobile journey for IT admins, from setup to use and management, offering comprehensive UEM capabilities. It enhances the use and oversight of Galaxy devices, even alongside existing third-party UEM solutions. Built on the Samsung Knox Platform, Knox Suite ensures corporate data and devices are protected effortlessly. Key features include the Security Center, which provides detailed insights into device fleet security and enables quick security patch rollouts and remote device health attestations. Knox Suite simplifies device setup and deployment, allowing employees to use new devices securely right out of the box. It ensures consistent IT policies across device fleets and offers robust control over OS and app updates. Its intuitive dashboard delivers deep insights into device performance, helping IT admins identify and address potential issues proactively. Remote support tools enable troubleshooting and issue resolution regardless of device location, minimizing business disruptions. Additionally, Knox Suite maximizes productivity by customizing Galaxy devices for specific work needs, such as barcode scanning and hardware key remapping. As a leader in unified endpoint management (IDC MarketScape 2022), Knox Suite provides essential tools in one comprehensive package for a secure and efficient mobile experience for businesses. **Average Rating:** 4.4/5.0 **Total Reviews:** 96 **How Do G2 Users Rate Samsung Knox Suite?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Device Compliance:** 9.7/10 (Category avg: 9.0/10) - **Data Separation:** 9.4/10 (Category avg: 8.6/10) - **Endpoint Protection:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind Samsung Knox Suite?** - **Seller:** [Samsung Electronics](https://www.g2.com/sellers/samsung-electronics-325d35f1-0cb5-4f9d-9b34-9fb791240402) - **Year Founded:** 1969 - **HQ Location:** Suwon, Korea - **Twitter:** @Samsung (754,964 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/samsung-electronics-america/ (10,050 employees on LinkedIn®) - **Ownership:** KRX: 018260 **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 55% Mid-Market, 24% Small-Business #### What Are Samsung Knox Suite's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Security (4 reviews) - Device Management (3 reviews) - Reliability (3 reviews) - Implementation Ease (2 reviews) **Cons:** - Missing Features (4 reviews) - Expensive (2 reviews) - Learning Curve (2 reviews) - Login Issues (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Samsung Knox Suite? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Samsung Knox Suite, benefiting from its intuitive and customizable features. - Users value the **robust security** provided by Samsung Knox Suite, ensuring peace of mind for device management. - Users value the **easy device management** of Samsung Knox Suite, appreciating its customization and strong security features. - Users value the **reliable enterprise protection** of Samsung Knox Suite, ensuring peace of mind with strong security features. - Users find **implementation easy** with Samsung Knox Suite, benefiting from seamless integration and efficient management tools. **Cons:** - Users find the **missing features** in Samsung Knox Suite limiting, particularly for smartwatch support and complex configurations. - Users feel that the **price is too high** for some organizations, making it less accessible for everyone. - Users find the **steep learning curve** of Samsung Knox Suite challenging, especially for those new to managing the system. - Users often face **login issues** , including frequent prompts and complicated security measures, impacting their experience negatively. - Users experience **poor customer support** , finding it challenging to resolve issues and navigate the system efficiently. #### What Are Recent G2 Reviews of Samsung Knox Suite? **"[Efficient Travel Management, Needs Better Device Integration](https://www.g2.com/survey_responses/samsung-knox-suite-review-12724998)"** **Rating:** 4.5/5.0 stars *— Achuthan K.* [Read full review](https://www.g2.com/survey_responses/samsung-knox-suite-review-12724998) --- **"[Centralized Management with Top-Notch Security Features](https://www.g2.com/survey_responses/samsung-knox-suite-review-13000155)"** **Rating:** 4.5/5.0 stars *— Jacob W.* [Read full review](https://www.g2.com/survey_responses/samsung-knox-suite-review-13000155) --- ### 5. [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) AirDroid Business, developed by Singapore-based SandStudio, is a comprehensive mobile device management (MDM) solution designed to help businesses manage and control fleets of Android and Windows devices from a central dashboard. With AirDroid Business, businesses can easily monitor device usage, deploy apps and updates, and remotely troubleshoot issues. It offers features such as kiosk mode, security policy, alerts & notifications, location tracking, file transfer in bulk, and more. It aims to simplify the device management process, increase productivity and efficiency, and reduce management costs. AirDroid Business MDM Highlights: \*Multiple enrollment options - For Android: Zero-Touch, Android Enterprise(AE), Knox Mobile Enrollment(KME), Device Owner, and Regular Enrollment. For Windows: Regular Enrollment. \*Unattended remote access \*Batch operations \*Tasks & Action logs \*Patch management \*Limit incoming & outgoing calls \*Kiosk mode & Policy \*Remote control with Black Screen security mode \*Location tracking \*Application management service(AMS):custom apps, Google Play Store apps and web apps \*Content management service \*Whitelisting and blocklisting browsers & apps \*Remote monitor devices’ status \*Real-time alerts & notifications \*Supports all Android-based endpoints \*Devices fleet management from a centralized dashboard AirDroid Business's acclaimed MDM solution currently empowers organizations across 100+ countries. Our expertise spans various vertical markets such as retail, healthcare, digital signage, transportation & logistics, IT & MSP services, and education. We offer free trial, online demos, and email & call support to all prospects and customers, contact us for more information today! **Average Rating:** 4.9/5.0 **Total Reviews:** 427 **How Do G2 Users Rate AirDroid Business?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) - **Device Compliance:** 9.4/10 (Category avg: 9.0/10) - **Data Separation:** 8.4/10 (Category avg: 8.6/10) - **Endpoint Protection:** 9.1/10 (Category avg: 8.9/10) **Who Is the Company Behind AirDroid Business?** - **Seller:** [Sand Studio](https://www.g2.com/sellers/sand-studio) - **Company Website:** https://www.airdroid.com/ - **Year Founded:** 2011 - **HQ Location:** Singapore, SG - **Twitter:** @AirDroidB (184 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/airdroidbusiness/about (90 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Consultant - **Top Industries:** Information Technology and Services, Renewables & Environment - **Company Size:** 68% Mid-Market, 41% Small-Business #### What Are AirDroid Business's Pros and Cons? **Pros:** - Ease of Use (128 reviews) - Device Management (121 reviews) - Remote Access (114 reviews) - Features (81 reviews) - Remote Management (75 reviews) **Cons:** - Expensive (22 reviews) - Improvement Needed (15 reviews) - Pricing Issues (11 reviews) - Missing Features (10 reviews) - Difficult Learning (7 reviews) ### What Do G2 Reviewers Say About AirDroid Business? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of AirDroid Business, enjoying its simple interface and effective features. - Users value the **effective device management** capabilities of AirDroid Business, enhancing remote work efficiency and control. - Users value the **remote access capabilities** of AirDroid Business, enhancing control and management of devices from anywhere. - Users appreciate the **reliable features** of AirDroid Business, facilitating effective management and security for their operations. - Users value the **effective remote management** of AirDroid Business, enabling effortless control over devices from anywhere. **Cons:** - Users find the **pricing model restrictive** , as purchasing in packs leads to unnecessary costs for unused licenses. - Users feel that the **chat support, pricing, and remote access tools** need several improvements for a better experience. - Users suggest improving **pricing options** to accommodate smaller companies and provide better value for services. - Users desire **missing features** like more language options, enhanced mobile settings, and broader file type support. - Users find the **difficult learning curve** of AirDroid Business challenging, requiring time to navigate advanced settings effectively. #### What Are Recent G2 Reviews of AirDroid Business? **"[AirDroid Business Makes Remote Support, Updates, and Monitoring Effortless](https://www.g2.com/survey_responses/airdroid-business-review-13088861)"** **Rating:** 4.0/5.0 stars *— Evan K.* [Read full review](https://www.g2.com/survey_responses/airdroid-business-review-13088861) --- **"[Clear Insights and a Straightforward Interface That Speeds Up Work](https://www.g2.com/survey_responses/airdroid-business-review-13041539)"** **Rating:** 4.5/5.0 stars *— Franco D.* [Read full review](https://www.g2.com/survey_responses/airdroid-business-review-13041539) --- #### What Are G2 Users Discussing About AirDroid Business? - [Is AirDroid a good app?](https://www.g2.com/discussions/is-airdroid-a-good-app) - [What is the use of AirDroid?](https://www.g2.com/discussions/what-is-the-use-of-airdroid) - [Is AirDroid completely free?](https://www.g2.com/discussions/is-airdroid-completely-free) - [Can AirDroid be trusted?](https://www.g2.com/discussions/can-airdroid-be-trusted) - 5 comments ### 6. [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) Microsoft Intune Enterprise Application Management is a cloud-based solution designed to simplify the discovery, deployment, and updating of applications within an organization. By providing a securely hosted catalog of prepackaged Microsoft and third-party applications, it reduces the time and effort IT administrators spend on app management. This service ensures that applications remain current and secure, mitigating potential security risks associated with outdated software. Key Features and Functionality: - Enterprise App Catalog: Access a comprehensive collection of prepackaged applications, including both Microsoft and third-party apps, directly from the Intune console. - Streamlined Deployment: Easily discover, package, and deploy applications, reducing complexity and saving time for IT administrators. - Automated Updates: Keep applications up to date by leveraging a guided upgrade experience, proactively identifying and updating outdated apps. - Security Risk Mitigation: Deploy app fixes immediately when security vulnerabilities are discovered, reducing potential risks and ensuring compliance. - Integration with Windows Autopilot: Support for Windows Autopilot allows for seamless integration, enabling the selection of blocking apps from the Enterprise App Catalog in Enrollment Status Page (ESP) and Device Preparation Page (DPP) profiles. Primary Value and Problem Solved: Microsoft Intune Enterprise Application Management addresses the challenges organizations face in managing the lifecycle of applications across diverse endpoints. By offering a centralized, cloud-based platform, it simplifies the processes of app discovery, deployment, and maintenance. This not only enhances operational efficiency but also strengthens security by ensuring that applications are consistently updated and compliant with organizational policies. Ultimately, it empowers IT teams to focus on strategic initiatives rather than routine app management tasks. **Average Rating:** 4.5/5.0 **Total Reviews:** 251 **How Do G2 Users Rate Microsoft Intune Enterprise Application Management?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Device Compliance:** 8.9/10 (Category avg: 9.0/10) - **Data Separation:** 8.5/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Microsoft Intune Enterprise Application Management?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** System Engineer, System Administrator - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 41% Mid-Market, 40% Enterprise #### What Are Microsoft Intune Enterprise Application Management's Pros and Cons? **Pros:** - Centralized Management (20 reviews) - Security (19 reviews) - Ease of Use (18 reviews) - Features (18 reviews) - Software Deployment (14 reviews) **Cons:** - Setup Complexity (13 reviews) - Complexity (12 reviews) - Learning Curve (11 reviews) - Missing Features (11 reviews) - Limitations (10 reviews) ### What Do G2 Reviewers Say About Microsoft Intune Enterprise Application Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized management** of Microsoft Intune, simplifying app lifecycle processes and improving security efficiency. - Users value the **enhanced security** and compliance capabilities of Microsoft Intune, streamlining IT operations effectively. - Users appreciate the **ease of use** of Microsoft Intune, noting its seamless setup and centralized app management capabilities. - Users value the **centralized control** of Microsoft Intune, simplifying app lifecycle management and enhancing security and compliance. - Users value the **streamlined software deployment** process of Microsoft Intune, enhancing security and compliance across devices. **Cons:** - Users find the **setup complexity** of Microsoft Intune challenging, especially with long setup times and unclear feature activation. - Users find **complexity in policy integration** challenging, especially for new administrators navigating the setup and configurations. - Users find the **learning curve challenging** , especially for new administrators navigating complex setups and policies. - Users highlight the **missing features** in Microsoft Intune, leading to frustrations with app protection and usability. - Users face **cross-platform consistency issues** with Microsoft Intune, limiting its effectiveness and complicating the user experience. #### What Are Recent G2 Reviews of Microsoft Intune Enterprise Application Management? **"[Effortless App Management, Superb Security](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12736109)"** **Rating:** 5.0/5.0 stars *— Amit G.* [Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12736109) --- **"[Effortlessly Manages Devices and Improves Efficiency](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333)"** **Rating:** 5.0/5.0 stars *— Paul M.* [Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333) --- #### What Are G2 Users Discussing About Microsoft Intune Enterprise Application Management? - [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) - 4 comments - [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) - 3 comments - [Which of the following are features of SCCM?](https://www.g2.com/discussions/which-of-the-following-are-features-of-sccm) - [What are configuration features of Intune?](https://www.g2.com/discussions/what-are-configuration-features-of-intune) - [Is Mem replacing SCCM?](https://www.g2.com/discussions/is-mem-replacing-sccm) ### 7. [Atera](https://www.g2.com/products/atera/reviews) The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing Robin by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. Robin doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,198 **How Do G2 Users Rate Atera?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Device Compliance:** 7.5/10 (Category avg: 9.0/10) - **Data Separation:** 6.1/10 (Category avg: 8.6/10) - **Endpoint Protection:** 7.4/10 (Category avg: 8.9/10) **Who Is the Company Behind Atera?** - **Seller:** [Atera](https://www.g2.com/sellers/atera) - **Company Website:** https://www.atera.com - **Year Founded:** 2011 - **HQ Location:** Tel Aviv - **Twitter:** @AteraCloud (1,675 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/98739/ (415 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 56% Small-Business, 31% Mid-Market #### What Are Atera's Pros and Cons? **Pros:** - Ease of Use (386 reviews) - Automation (273 reviews) - Features (260 reviews) - Efficiency (210 reviews) - Monitoring (184 reviews) **Cons:** - Missing Features (161 reviews) - Limited Features (135 reviews) - Improvement Needed (96 reviews) - Needs Improvement (91 reviews) - Feature Issues (84 reviews) ### What Do G2 Reviewers Say About Atera? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Atera, streamlining workstation management and automation in one platform. - Users value Atera for its **powerful automation tools** , allowing efficient workstation management and consistent setups for new employees. - Users appreciate Atera's **all-in-one dashboard** , streamlining their workflow with intuitive features and seamless remote access. - Users value the **efficiency** of Atera, appreciating its automation and ease of use for streamlined management. - Users appreciate the **proactive monitoring** in Atera, which enhances efficiency and saves valuable time. **Cons:** - Users find the **missing features** in Atera frustrating, particularly the lack of checklists and basic functionalities. - Users find the **limited features** of Atera's mobile app frustrating compared to the web interface. - Users find that **improvements are needed** , especially regarding interface changes and remote access reliability. - Users note that **report loading times and limited customization** hinder efficiency, affecting overall management experience. - Users experience **feature issues** with Atera, including limited billing options and disruptive interface changes. #### What Are Recent G2 Reviews of Atera? **"[Atera: All-in-One IT Management with Strong Integrations, Automation, and ROI](https://www.g2.com/survey_responses/atera-review-12982693)"** **Rating:** 4.5/5.0 stars *— Emil C.* [Read full review](https://www.g2.com/survey_responses/atera-review-12982693) --- **"[Comprehensive IT Management Made Easy with Powerful Add-Ons](https://www.g2.com/survey_responses/atera-review-12159122)"** **Rating:** 5.0/5.0 stars *— Marc Verjans T.* [Read full review](https://www.g2.com/survey_responses/atera-review-12159122) --- #### What Are G2 Users Discussing About Atera? - [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment - [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment - [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments - [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment - [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment ### 8. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,935 **How Do G2 Users Rate TeamViewer?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **Device Compliance:** 9.7/10 (Category avg: 9.0/10) - **Data Separation:** 10.0/10 (Category avg: 8.6/10) - **Endpoint Protection:** 9.3/10 (Category avg: 8.9/10) **Who Is the Company Behind TeamViewer?** - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** https://www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer (48,070 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,769 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small-Business, 35% Mid-Market #### What Are TeamViewer's Pros and Cons? **Pros:** - Ease of Use (518 reviews) - Remote Access (424 reviews) - Remote Control (341 reviews) - Easy Access (277 reviews) - Remote Work (275 reviews) **Cons:** - Connection Issues (180 reviews) - Connectivity Issues (146 reviews) - Expensive (139 reviews) - Slow Performance (135 reviews) - Remote Access Issues (119 reviews) ### What Do G2 Reviewers Say About TeamViewer? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of TeamViewer, quickly connecting with clients and scheduling meetings effortlessly. - Users appreciate the **ease of use** of TeamViewer, valuing its reliable connections and intuitive interface for remote access. - Users value the **ease of use** of TeamViewer, enjoying reliable access for seamless remote support and control. - Users highlight the **easy access** of TeamViewer, enabling seamless remote control and support across devices. - Users value the **seamless remote access** provided by TeamViewer, enabling efficient collaboration and problem-solving from anywhere. **Cons:** - Users experience **connection issues** with TeamViewer, particularly during slow or unstable internet conditions, impacting performance. - Users experience **connectivity issues** with TeamViewer due to performance drops on slow connections and account requirement hassles. - Users find TeamViewer's pricing to be **expensive** , especially for commercial use compared to other options available. - Users experience **slow performance** during weak internet connections, affecting usability and loading times despite updates. - Users frequently experience **remote access issues** with TeamViewer, including connection failures and confusing control panels. #### What Are Recent G2 Reviews of TeamViewer? **"[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)"** **Rating:** 4.5/5.0 stars *— Vrinda M.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13087488) --- **"[Remote Support Made Simple](https://www.g2.com/survey_responses/teamviewer-review-13069675)"** **Rating:** 4.5/5.0 stars *— Rishabh A.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13069675) --- #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments - [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments - [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor) ### 9. [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. **Average Rating:** 4.2/5.0 **Total Reviews:** 193 **How Do G2 Users Rate IBM MaaS360?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10) - **Device Compliance:** 8.4/10 (Category avg: 9.0/10) - **Data Separation:** 7.9/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind IBM MaaS360?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** https://www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 44% Mid-Market, 33% Enterprise #### What Are IBM MaaS360's Pros and Cons? **Pros:** - Features (48 reviews) - Security (46 reviews) - Device Management (38 reviews) - Ease of Use (37 reviews) - Protection (24 reviews) **Cons:** - Learning Curve (24 reviews) - Poor Interface Design (17 reviews) - Poor UI (17 reviews) - Slow Performance (17 reviews) - Outdated Interface (13 reviews) ### What Do G2 Reviewers Say About IBM MaaS360? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **extensive control and security features** of IBM MaaS360 for managing multiple devices effortlessly. - Users value the **comprehensive security features** of IBM MaaS360, enhancing control and compliance across devices. - Users value the **comprehensive device control** of IBM MaaS360, enhancing management and security across multiple platforms. - Users appreciate the **ease of use** of IBM MaaS360, praising its intuitive features and straightforward implementation. - Users value the **security and management** features of IBM MaaS360, protecting tools and enhancing defense against cyber threats. **Cons:** - Users find the **learning curve steep** with MaaS360, citing outdated interface and complex configurations as challenges. - Users find the **poor interface design** of IBM MaaS360 frustrating, particularly for those with limited technical knowledge. - Users find the **poor UI** of IBM MaaS360 makes it difficult to navigate and use effectively. - Users report **slow performance** with IBM MaaS360, impacting usability and efficiency in their workflows. - Users find the **outdated interface** of IBM MaaS360 cumbersome and less user-friendly compared to modern alternatives. #### What Are Recent G2 Reviews of IBM MaaS360? **"[Efficient and Secure Management for Remote Teams](https://www.g2.com/survey_responses/ibm-maas360-review-12996280)"** **Rating:** 5.0/5.0 stars *— Juen Hui C.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-12996280) --- **"[Seamless Security and Device Management with IBM MaaS360](https://www.g2.com/survey_responses/ibm-maas360-review-12998220)"** **Rating:** 4.0/5.0 stars *— Soumyadip H.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-12998220) --- #### What Are G2 Users Discussing About IBM MaaS360? - [What is IBM Security MaaS360 with Watson used for?](https://www.g2.com/discussions/what-is-ibm-security-maas360-with-watson-used-for) - [Can MaaS360 read text messages?](https://www.g2.com/discussions/can-maas360-read-text-messages) - [Can IBM MaaS360 track your location?](https://www.g2.com/discussions/can-ibm-maas360-track-your-location) - [What does IBM MaaS360 do?](https://www.g2.com/discussions/what-does-ibm-maas360-do) - [What is IBM MaaS360 with Watson?](https://www.g2.com/discussions/what-is-ibm-maas360-with-watson) - 2 comments ### 10. [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile manages and secures Windows 10, macOS, Android and iOS and devices in the easy-to-use unified Sophos Central admin interface alongside other security products from Sophos. With industry leading mobile threat defense (MTD) utilizing Intercept X for Mobile and best-in-class data protection, Sophos Mobile is the best way to consolidate endpoint management for consistent policies, comprehensive security, and letting users be productive on the devices they prefer. **Average Rating:** 4.4/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Sophos Mobile?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Device Compliance:** 9.6/10 (Category avg: 9.0/10) - **Data Separation:** 9.4/10 (Category avg: 8.6/10) - **Endpoint Protection:** 9.8/10 (Category avg: 8.9/10) **Who Is the Company Behind Sophos Mobile?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) - **Ownership:** LSE:SOPH **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 51% Mid-Market, 40% Small-Business #### What Are Sophos Mobile's Pros and Cons? **Pros:** - Security (10 reviews) - Ease of Use (7 reviews) - Device Management (6 reviews) - Product Quality (6 reviews) - Policy Management (4 reviews) **Cons:** - Complexity (4 reviews) - Learning Curve (4 reviews) - Complex Setup (3 reviews) - Configuration Issues (3 reviews) - Difficult Setup (3 reviews) ### What Do G2 Reviewers Say About Sophos Mobile? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **robust security measures** of Sophos Mobile, ensuring comprehensive protection against various threats. - Users appreciate the **simple setup** of Sophos Mobile, making device management and security effortless and efficient. - Users appreciate the **strong security and easy management** of Sophos Mobile, providing seamless control over all devices. - Users value the **strong security and easy management** of Sophos Mobile, appreciating its comprehensive device monitoring capabilities. - Users value the **easy management of security policies** with Sophos Mobile, ensuring compliance without hassle. **Cons:** - Users find the **setup complexity** of Sophos Mobile challenging, particularly for first-time users and small businesses. - Users find the **learning curve steep** when setting up Sophos Mobile, especially for those new to MDM tools. - Users find the **complex setup** of Sophos Mobile confusing and time-consuming, especially for initial configurations. - Users find the **initial configuration challenging** , particularly for complex setups and inexperienced users, affecting usability. - Users highlight the **difficult setup** process of Sophos Mobile, finding it time-consuming and confusing for new users. #### What Are Recent G2 Reviews of Sophos Mobile? **"[Practical Device Control Without Micromanagement](https://www.g2.com/survey_responses/sophos-mobile-review-12117511)"** **Rating:** 5.0/5.0 stars *— Santosh K.* [Read full review](https://www.g2.com/survey_responses/sophos-mobile-review-12117511) --- **"[Seamless Sophos Central Integration for Simple, Strong Mobile Management](https://www.g2.com/survey_responses/sophos-mobile-review-11772205)"** **Rating:** 5.0/5.0 stars *— Rafael L.* [Read full review](https://www.g2.com/survey_responses/sophos-mobile-review-11772205) --- ### 11. [Ivanti Neurons for Unified Endpoint Management](https://www.g2.com/products/ivanti-neurons-for-unified-endpoint-management/reviews) Ivanti Neurons for UEM unifies the management and security of every device across the enterprise—Windows, macOS, Linux, mobile, rugged, IoT, and VR/XR headsets—within a single platform. Powered by AI, it automates patching, compliance, onboarding, and remediation, eliminating manual effort while strengthening protection across the entire device estate. With Ivanti Neurons for UEM, organizations gain risk based patching, zero touch onboarding, self healing device capabilities, proactive digital experience optimization, and continuous compliance, all reinforced by automated AI insights that surface issues before they impact productivity. Ivanti Neurons for UEM delivers full visibility across your environment, eliminating blind spots and enabling IT and Security teams to shift from reactive firefighting to strategic action. Its native integrations streamline workflows, enhance cross team alignment, and help strengthen an organization’s overall security posture. The result: organizations reduce risk, scale IT efficiency, and deliver seamless, resilient, and secure digital experiences for every user. **Average Rating:** 4.3/5.0 **Total Reviews:** 146 **How Do G2 Users Rate Ivanti Neurons for Unified Endpoint Management?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10) - **Device Compliance:** 8.6/10 (Category avg: 9.0/10) - **Data Separation:** 8.0/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.7/10 (Category avg: 8.9/10) **Who Is the Company Behind Ivanti Neurons for Unified Endpoint Management?** - **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti) - **Company Website:** https://www.ivanti.com/ - **Year Founded:** 1985 - **HQ Location:** South Jordan, UT - **Twitter:** @GoIvanti (6,761 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (3,023 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 35% Mid-Market, 34% Enterprise #### What Are Ivanti Neurons for Unified Endpoint Management's Pros and Cons? **Pros:** - Automation (4 reviews) - Features (4 reviews) - Device Management (3 reviews) - Ease of Use (3 reviews) - Easy Implementation (2 reviews) **Cons:** - Poor Customer Support (3 reviews) - Communication Delays (2 reviews) - Feature Issues (2 reviews) - Learning Curve (2 reviews) - Patching Issues (2 reviews) ### What Do G2 Reviewers Say About Ivanti Neurons for Unified Endpoint Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **strong automation features** of Ivanti Neurons, simplifying remote management and ensuring efficient patching across devices. - Users appreciate the **strong automation and self-healing features** , ensuring easy implementation and comprehensive visibility across devices. - Users praise the **robust automation and AI-driven features** of Ivanti Neurons, enhancing efficiency and security in device management. - Users find Ivanti Neurons for Unified Endpoint Management to be **easy to use and implement** , enhancing device management efficiency. - Users value the **easy implementation** of Ivanti Neurons, simplifying device management across various environments and platforms. **Cons:** - Users face **poor customer support** , as responsiveness is inconsistent and delays impact troubleshooting during critical incidents. - Users experience **communication delays** that hinder quick resolution of high-priority incidents, impacting overall support effectiveness. - Users often face **feature issues** like a cluttered UI and slow performance with large device counts, complicating navigation. - Users report a **steep learning curve** with Ivanti Neurons for UEM, complicating initial setup and configuration. - Users face **patching issues** as deployment timelines lack consistency, impacting efficiency and update responsiveness. #### What Are Recent G2 Reviews of Ivanti Neurons for Unified Endpoint Management? **"[Ivanti Neurons: Massive ROI, Fast Performance, and Seamless Cross-Platform Management](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13047936)"** **Rating:** 5.0/5.0 stars *— Angelique C.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13047936) --- **"[Self-Healing Bots That Cut Helpdesk Tickets and Save Hours Weekly](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13024817)"** **Rating:** 5.0/5.0 stars *— Kyle Jonathan D.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-13024817) --- ### 12. [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations. **Average Rating:** 4.4/5.0 **Total Reviews:** 541 **How Do G2 Users Rate N-able N-central?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) **Who Is the Company Behind N-able N-central?** - **Seller:** [N-able](https://www.g2.com/sellers/n-able) - **Company Website:** https://www.n-able.com - **HQ Location:** Morrisville, North Carolina - **Twitter:** @Nable (15,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/n-able (2,287 employees on LinkedIn®) - **Ownership:** NYSE: NABL **Who Uses This Product?** - **Who Uses This:** Owner, Director - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 59% Small-Business, 33% Mid-Market #### What Are N-able N-central's Pros and Cons? **Pros:** - Ease of Use (188 reviews) - Automation (116 reviews) - Features (112 reviews) - Remote Access (89 reviews) - Monitoring (80 reviews) **Cons:** - Missing Features (87 reviews) - Feature Issues (65 reviews) - Needs Improvement (61 reviews) - Learning Curve (47 reviews) - Not User-Friendly (47 reviews) ### What Do G2 Reviewers Say About N-able N-central? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of N-able N-central, benefiting from integrated tools and seamless remote access. - Users value the **customizable automation** features of N-able N-central, enhancing control and efficiency in IT management. - Users value the **customizable scripting options** of N-able N-central, which enhance control over IT environments and system management. - Users value the **solid remote access** capabilities of N-able N-central for effective system management and monitoring. - Users value the **effective monitoring tools** of N-able N-central, enabling proactive management without disrupting clients. **Cons:** - Users experience **missing features** , such as lack of chat with end users and credential management issues. - Users report **feature issues** including connection problems, bugs, and inconsistent filtering that hinder usability and efficiency. - Users express frustration over **edit restrictions on filters** , hindering collaboration and complicating automation processes in N-able N-central. - Users face a **steep learning curve** due to scattered documentation and limited support for diverse environments and scripting. - Users find the **user interface confusing** , leading to frustration and a steep learning curve for effective navigation. #### What Are Recent G2 Reviews of N-able N-central? **"[N-central - Great software to manage a fleet of device and get proper information](https://www.g2.com/survey_responses/n-able-n-central-review-13077800)"** **Rating:** 4.5/5.0 stars *— Jeremi D.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-13077800) --- **"[Very powerful, flexible platform with strong integrations and automation](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)"** **Rating:** 5.0/5.0 stars *— Patrick K.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12805749) --- #### What Are G2 Users Discussing About N-able N-central? - [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) - 1 comment - [What does SolarWinds MSP do?](https://www.g2.com/discussions/what-does-solarwinds-msp-do) - [What is MSP N Central?](https://www.g2.com/discussions/what-is-msp-n-central) - [What is N Central?](https://www.g2.com/discussions/what-is-n-central) ### 13. [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 155M+ endpoints and 90+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success - AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 **How Do G2 Users Rate HCL BigFix?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Device Compliance:** 10.0/10 (Category avg: 9.0/10) - **Data Separation:** 10.0/10 (Category avg: 8.6/10) - **Endpoint Protection:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind HCL BigFix?** - **Seller:** [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) - **Company Website:** https://hcl-software.com/ - **Year Founded:** 1999 - **HQ Location:** Noida, Uttar Pradesh - **Twitter:** @hcltech (425,043 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1756/ (246,058 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 38% Mid-Market, 36% Enterprise #### What Are HCL BigFix's Pros and Cons? **Pros:** - Automation (1 reviews) - Centralized Management (1 reviews) - Ease of Use (1 reviews) - Endpoint Management (1 reviews) - Patching Efficiency (1 reviews) **Cons:** - Complexity (1 reviews) - Learning Curve (1 reviews) - Poor Interface Design (1 reviews) - Poor Reporting (1 reviews) - Poor UI (1 reviews) ### What Do G2 Reviewers Say About HCL BigFix? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automation features** of HCL BigFix, enhancing efficiency in endpoint management and security. - Users value the **centralized management** of HCL BigFix for its efficiency in securing and managing numerous endpoints. - Users appreciate the **ease of use** of HCL BigFix, benefiting from centralized and efficient endpoint management. - Users value the **real-time visibility and centralized endpoint management** of HCL BigFix, enhancing security and operational efficiency. - Users appreciate the **automated patching efficiency** of HCL BigFix, enhancing security and reducing operational effort. **Cons:** - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve and time-consuming customizations. - Users find the **steep learning curve** of HCL BigFix challenging, as the UI is complex and less intuitive for newcomers. - Users find the **poor interface design** of HCL BigFix makes it difficult for new users to navigate effectively. - Users find the **poor reporting** in HCL BigFix can hinder their ability to obtain useful insights effectively. - Users find the **UI complex and unintuitive** , making the learning curve steep for new users of HCL BigFix. #### What Are Recent G2 Reviews of HCL BigFix? **"[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)"** **Rating:** 5.0/5.0 stars *— Sourabh M.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404) --- **"[Best for Server patching](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779)"** **Rating:** 5.0/5.0 stars *— Deepak S.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779) --- #### What Are G2 Users Discussing About HCL BigFix? - [What is the basic function provided by BigFix inventory?](https://www.g2.com/discussions/what-is-the-basic-function-provided-by-bigfix-inventory) - [What feature sets does the BigFix Lifecycle module provide?](https://www.g2.com/discussions/what-feature-sets-does-the-bigfix-lifecycle-module-provide) - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments - [What does BigFix software do?](https://www.g2.com/discussions/what-does-bigfix-software-do) ### 14. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end. **Average Rating:** 4.3/5.0 **Total Reviews:** 467 **How Do G2 Users Rate LogMeIn Resolve?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10) **Who Is the Company Behind LogMeIn Resolve?** - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Company Website:** https://www.goto.com - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto (41,211 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (994 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Mid-Market, 36% Small-Business #### What Are LogMeIn Resolve's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Remote Control (29 reviews) - Remote Access (26 reviews) - Remote Support (25 reviews) - Customer Support (23 reviews) **Cons:** - Remote Access Issues (13 reviews) - Expensive (12 reviews) - Slow Performance (12 reviews) - Technical Issues (10 reviews) - Connection Issues (9 reviews) ### What Do G2 Reviewers Say About LogMeIn Resolve? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of LogMeIn Resolve essential for providing effective customer support across devices. - Users love the **easy remote access** of LogMeIn Resolve, enabling seamless support without the need for users on site. - Users highlight the **ease of remote access** with LogMeIn Resolve, facilitating seamless support across various devices. - Users appreciate the **convenience and effectiveness** of LogMeIn Resolve for seamless remote support and troubleshooting. - Users appreciate the **responsive customer support** of LogMeIn Resolve, enhancing their remote assistance experience significantly. **Cons:** - Users report issues with **remote access** , including connection drops and printing limitations on certain devices. - Users find LogMeIn Resolve to be **expensive** , especially compared to alternatives like TeamViewer and Zoom. - Users experience **slow performance** during high load usage and poor internet connections, impacting video calls and file transfers. - Users often face **technical issues** , especially on Mac, impacting functionality and complicating the user experience. - Users experience **connection issues** with LogMeIn Resolve, leading to occasional performance lag and difficulties connecting to PCs. #### What Are Recent G2 Reviews of LogMeIn Resolve? **"[Efficient Remote Access, Frustrating Support](https://www.g2.com/survey_responses/logmein-resolve-review-12800737)"** **Rating:** 4.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12800737) --- **"[Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)"** **Rating:** 4.0/5.0 stars *— Steve K.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12873985) --- #### What Are G2 Users Discussing About LogMeIn Resolve? - [How much does LogMeIn Resolve cost?](https://www.g2.com/discussions/how-much-does-logmein-resolve-cost) - [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) - 1 comment - [What is LogMeIn Resolve remote support?](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support) - [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) - 3 comments ### 15. [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews) SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and Identity and Access Management via SureIdP. **Average Rating:** 4.8/5.0 **Total Reviews:** 96 **How Do G2 Users Rate SureMDM by 42Gears?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Device Compliance:** 9.1/10 (Category avg: 9.0/10) - **Data Separation:** 8.9/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.8/10 (Category avg: 8.9/10) **Who Is the Company Behind SureMDM by 42Gears?** - **Seller:** [42Gears Mobility Systems](https://www.g2.com/sellers/42gears-mobility-systems) - **Year Founded:** 2009 - **HQ Location:** Bangalore, Karnataka - **Twitter:** @42gears (4,934 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/42gears (574 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Mid-Market, 33% Enterprise #### What Are SureMDM by 42Gears's Pros and Cons? **Pros:** - Ease of Use (39 reviews) - Customer Support (35 reviews) - Device Management (25 reviews) - Features (23 reviews) - Remote Access (18 reviews) **Cons:** - Device Management (7 reviews) - Improvement Needed (7 reviews) - Poor UI (6 reviews) - Slow Performance (6 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About SureMDM by 42Gears? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **easy management** of devices with SureMDM, simplifying remote monitoring and saving valuable time. - Users appreciate the **responsiveness of the support team** at 42Gears SureMDM, enhancing the overall experience and satisfaction. - Users appreciate the **ease of remote device management** with SureMDM, streamlining monitoring and saving valuable time. - Users appreciate the **flexibility and responsiveness** of SureMDM, enhancing their experience with excellent tech support and features. - Users appreciate the **ease of remote device management** with SureMDM, valuing its intuitive interface and time-saving features. **Cons:** - Users report a **cluttered dashboard** and challenges with device enrollment and support, affecting overall usability. - Users feel that **profile and policy management needs improvement** , as it becomes cumbersome when scaling changes effectively. - Users find the **poor UI** of SureMDM challenging, especially for new users navigating its complicated features. - Users face **slow performance** issues with SureMDM, impacting the efficiency of remote sessions and script deployments. - Users find the **learning curve steep** , with complicated features and unclear settings for new users. #### What Are Recent G2 Reviews of SureMDM by 42Gears? **"[Managing 206 locations was chaos before this - SureMDM changed how our whole IT operation woks](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12952616)"** **Rating:** 5.0/5.0 stars *— Shibu K.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12952616) --- **"[SureMDM: The MDM Solution That Keeps Your Endpoints in Check](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12963592)"** **Rating:** 5.0/5.0 stars *— Ansh B.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12963592) --- #### What Are G2 Users Discussing About SureMDM by 42Gears? - [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) - 1 comment - [What is Android for enterprise?](https://www.g2.com/discussions/what-is-android-for-enterprise) - [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) - 1 comment - [What is SureMDM Nix used for?](https://www.g2.com/discussions/what-is-suremdm-nix-used-for) - 2 comments, 1 upvote - [What is a common feature of MDM software?](https://www.g2.com/discussions/what-is-a-common-feature-of-mdm-software) - 1 comment ### 16. [Scalefusion](https://www.g2.com/products/scalefusion/reviews) Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The powerful product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+ partners. **Average Rating:** 4.7/5.0 **Total Reviews:** 388 **How Do G2 Users Rate Scalefusion?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Device Compliance:** 9.3/10 (Category avg: 9.0/10) - **Data Separation:** 9.4/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Scalefusion?** - **Seller:** [ProMobi Technologies](https://www.g2.com/sellers/promobi-technologies) - **Company Website:** https://scalefusion.com/ - **Year Founded:** 2014 - **HQ Location:** Pune - **Twitter:** @scalefusion (5,101 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scalefusion/ (134 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, IT Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Mid-Market, 45% Small-Business #### What Are Scalefusion's Pros and Cons? **Pros:** - Customer Support (25 reviews) - Device Management (16 reviews) - Features (13 reviews) - Ease of Use (12 reviews) - Problem Resolution (10 reviews) **Cons:** - Learning Curve (5 reviews) - Complex Setup (4 reviews) - Difficult Learning (4 reviews) - Improvement Needed (4 reviews) - Limited Compatibility (4 reviews) ### What Do G2 Reviewers Say About Scalefusion? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** of Scalefusion, finding it incredibly helpful and always available. - Users commend Scalefusion for its **outstanding device management support** , ensuring smooth and efficient operations across various devices. - Users value the **robust feature set** of Scalefusion, enabling efficient management across all major operating systems. - Users appreciate the **ease of use** of Scalefusion, finding its interface and functionality intuitive for device management. - Users value the **prompt problem resolution** by Scalefusion’s support team, enhancing their overall experience with the product. **Cons:** - Users experience **complexity in setting up user-based profiles** , making initial configuration time-consuming, especially for large teams. - Users find the **complex setup** of Scalefusion cumbersome, particularly when managing multiple profiles across devices. - Users find **difficult learning** curves due to complex initial setups and insufficient documentation for beginners. - Users note that there is **room for improvement** in Scalefusion, particularly in profile management and setup complexity. - Users note the **limited compatibility** of Scalefusion with various systems, hindering its overall effectiveness for some users. #### What Are Recent G2 Reviews of Scalefusion? **"[Effortless Device Management with a alot of features](https://www.g2.com/survey_responses/scalefusion-review-12853527)"** **Rating:** 5.0/5.0 stars *— Jahangeer W.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12853527) --- **"[Scalefusion Makes APK Deployment and Device Management Effortless](https://www.g2.com/survey_responses/scalefusion-review-12964984)"** **Rating:** 5.0/5.0 stars *— Kago M.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12964984) --- #### What Are G2 Users Discussing About Scalefusion? - [What is Scalefusion used for?](https://www.g2.com/discussions/what-is-scalefusion-used-for) - 1 comment ### 17. [Deel IT](https://www.g2.com/products/deel-it/reviews) Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally. **Average Rating:** 4.8/5.0 **Total Reviews:** 271 **How Do G2 Users Rate Deel IT?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Device Compliance:** 10.0/10 (Category avg: 9.0/10) - **Endpoint Protection:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Deel IT?** - **Seller:** [Deel](https://www.g2.com/sellers/deel) - **Company Website:** https://www.deel.com/ - **Year Founded:** 2019 - **HQ Location:** San Francisco, California - **Twitter:** @deel (30,540 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deel/ (9,619 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Interpreter - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Mid-Market, 44% Small-Business #### What Are Deel IT's Pros and Cons? **Pros:** - Ease of Use (294 reviews) - Simple (100 reviews) - Intuitive (97 reviews) - Customer Support (58 reviews) - User Interface (50 reviews) **Cons:** - Expensive (46 reviews) - Improvement Needed (44 reviews) - Insufficient Information (37 reviews) - Missing Features (37 reviews) - Slow Performance (33 reviews) ### What Do G2 Reviewers Say About Deel IT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **unmatched ease of use** of Deel IT, highlighting its seamless implementation and communication. - Users find Deel IT to be **user-friendly** , making it simple to navigate and manage payments effortlessly. - Users find Deel IT to be **intuitive and user-friendly** , making onboarding and tracking payments a breeze. - Users value the **quick and helpful customer support** from Deel IT, enhancing their overall experience. - Users appreciate the **intuitive interface** of Deel IT, finding it clear, easy to navigate, and visually appealing. **Cons:** - Users find Deel IT to be **expensive** , with costs escalating as team size and international use increase. - Users find the **overwhelming feature layout** distracting, preferring a more streamlined approach for usability. - Users face **insufficient information** regarding regional updates and eligibility for features like the Deel card. - Users feel the **missing features** in Deel IT limit usability, desiring better organization and expanded cryptocurrency options. - Users experience **slow performance** with the mobile app occasionally lagging and freezing during use. #### What Are Recent G2 Reviews of Deel IT? **"[Fast, Hassle-Free Transfers and Easy Payments with Deel](https://www.g2.com/survey_responses/deel-it-review-13043793)"** **Rating:** 5.0/5.0 stars *— Hammad Q.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-13043793) --- **"[Streamlined Global Payments with Exceptional Security](https://www.g2.com/survey_responses/deel-it-review-12644513)"** **Rating:** 5.0/5.0 stars *— Sofia A.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-12644513) --- ### 18. [Kitecyber](https://www.g2.com/products/kitecyber/reviews) Kitecyber: The Security Agent for the AI Endpoint Era Kitecyber is a next-gen cybersecurity company built to protect sensitive data at its source: the endpoint, where work actually happens. In the age of AI agents, your most sensitive data - source code, customer records, credentials, financials, and IP - now moves through GenAI prompts, SaaS uploads, browser activity, private apps, and autonomous AI agents acting on a user's behalf. Kitecyber puts data security at the center, giving teams real-time visibility and control over where that data goes and who (or what) is moving it. Kitecyber is headquartered in the Bay Area, California. AI has changed the endpoint threat model. AI copilots and agents can read, summarize, copy, and upload sensitive information at machine speed, often without clear security boundaries. Traditional tools weren't built for this: endpoint tools detect malware, network tools inspect traffic, legacy DLP enforced static policies, and VPNs trusted networks -- but none understand a world where an AI agent can exfiltrate data faster than a human can review it. Kitecyber closes that gap by making the endpoint the real-time decision point for data protection. At its core, Kitecyber delivers data security through endpoint and network DLP, detecting and controlling sensitive data movement across files, clipboard, browser uploads, GenAI prompts, SaaS apps, removable media, and network channels. It tracks data lineage and movement in real time, classifies data using document context in addition to pattern matching, and enforces the right action -- allow, block, warn, coach, log, or isolate -- at the exact point of risk. Around this data-security core, Kitecyber unifies the controls modern teams need into one lightweight agent and a shared trust engine, so there's nothing to stitch together and no blind spots between tools: 1) Endpoint & network DLP - protect sensitive data across files, clipboard, browser, GenAI, SaaS, and removable media 2) GenAI & AI agent security - control how users, copilots, and AI agents interact with sensitive data and external AI services 3) Secure Web Gateway - endpoint-based protection against phishing, risky destinations, and unsafe downloads, with URL filtering for SaaS and GenAI apps 4) SaaS app protection - govern access and data movement across sanctioned and unsanctioned SaaS apps 5) Zero Trust Network Access (ZTNA) - replace legacy VPNs with context-aware access to private apps and AWS, Azure, and GCP, based on identity, device posture, and least privilege 6) Unified endpoint management & compliance automation - manage devices, automate onboarding/offboarding, and enforce policy across Windows, macOS, and Linux Kitecyber follows a simple model: See, Decide, Enforce - continuously. The agent observes endpoint posture, user activity, browser behavior, data movement, SaaS access, AI interactions, and private app sessions; evaluates each action in context (who is acting, what device, what data, where it's going); and enforces the right control at the moment of action. Kitecyber also uses Gen AI to cut false-positive alerts, classify data by context, analyze suspicious process activity, and generate incident reports with root causes and remediations, significantly reducing the triage burden on SOC and NOC teams. Kitecyber is built for organizations that need enterprise-grade data protection without enterprise complexity. It's used by IT teams (fast deployment, device management, automation), security teams (visibility and control over data movement, AI usage, and insider risk), MSPs and MSSPs (modern DLP, SWG, SaaS, and ZTNA through one platform), and business leaders (protect data, reduce breach risk, and support AI adoption without slowing productivity). By consolidating device, data, web, SaaS, AI, and access security into a single endpoint-native agent, Kitecyber reduces tool sprawl and cost while strengthening protection - so teams can adopt AI confidently, knowing their sensitive data stays secure wherever work happens. **Average Rating:** 4.8/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Kitecyber?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Device Compliance:** 9.6/10 (Category avg: 9.0/10) - **Data Separation:** 8.3/10 (Category avg: 8.6/10) - **Endpoint Protection:** 9.6/10 (Category avg: 8.9/10) **Who Is the Company Behind Kitecyber?** - **Seller:** [Kitecyber](https://www.g2.com/sellers/kitecyber) - **Company Website:** https://www.kitecyber.com - **Year Founded:** 2022 - **HQ Location:** Santa Clara, California, United States - **Twitter:** @kitecyber - **LinkedIn® Page:** https://www.linkedin.com/company/kitecyber/ (12 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 65% Small-Business, 38% Mid-Market #### What Are Kitecyber's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Ease of Use (9 reviews) - Features (9 reviews) - Security (7 reviews) - Reliability (6 reviews) **Cons:** - Limited Features (2 reviews) - Process Delays (2 reviews) - Usability Issues (2 reviews) - Alert Issues (1 reviews) - Difficult Configuration (1 reviews) ### What Do G2 Reviewers Say About Kitecyber? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive and helpful customer support** from KiteCyber, enhancing their overall experience and confidence. - Users highlight the **ease of use** of Kitecyber, citing quick installation and a user-friendly interface across devices. - Users value the **lightweight, intuitive design** of KiteCyber, making onboarding and setup exceptionally easy and efficient. - Users value the **comprehensive security** provided by Kitecyber, simplifying management with a unified platform and intuitive tools. - Users commend KiteCyber for its **reliability** , ensuring seamless integration and expert support for security needs. **Cons:** - Users feel that Kitecyber has **limited features** that require extra clicks and lack sufficient depth in each area. - Users experience occasional **process delays** with KiteCyber in implementing high-priority requests, affecting overall project timelines. - Users find the **usability issues** with Kitecyber's dashboard complicated, requiring time to get accustomed to it. - Users experience **unwanted warning alerts** when accessing certain websites or SaaS apps, disrupting their browsing experience. - Users find that **difficult configuration** can be time-consuming initially, but support is helpful in overcoming this challenge. #### What Are Recent G2 Reviews of Kitecyber? **"[Ultra-Lightweight All-in-One Endpoint Agent That Simplifies SOC 2 Logging](https://www.g2.com/survey_responses/kitecyber-review-12984579)"** **Rating:** 5.0/5.0 stars *— Venkata Krishna R.* [Read full review](https://www.g2.com/survey_responses/kitecyber-review-12984579) --- **"[Solid Endpoint DLP with Strong MDM and Compliance Coverage](https://www.g2.com/survey_responses/kitecyber-review-12869470)"** **Rating:** 5.0/5.0 stars *— Josh Z.* [Read full review](https://www.g2.com/survey_responses/kitecyber-review-12869470) --- ### 19. [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) The Absolute Secure Endpoint product portfolio leverages the unbreakable connection provided by Absolute Persistence® to enable IT and security personnel to monitor and address computers' problems and enables the computers and their mission-critical applications to self-heal. This helps with IT management, strengthening a company’s security posture, and maintaining compliance • Absolute Visibility collects data about the endpoints' location, security posture, and hardware/software inventory. It provides analysis of software and hardware utilization and identifies potential failure points and suspicious use patterns. • Absolute Control adds to these capabilities to control endpoints over the Internet, allowing for critical functions such as remote file deletion and data wipe, freezing devices on demand when at-risk, end user messaging, as well as establishing geo-fences and alerts. • Absolute Resilience adds further capabilities to secure endpoints from threats and vulnerabilities, respond to security breaches and incidents, and enable Application Resilience to automatically monitor and detect unhealthy applications and automatically heal them. • Absolute Ransomware Response is a standalone offering that enables organizations to assess their ransomware preparedness and cyber hygiene across endpoints; ensures mission-critical security applications such as anti-malware and device management tools remain healthy and capable of self-healing; and expedites the quarantine and recovery of endpoints if a ransomware attack occurs. **Average Rating:** 4.6/5.0 **Total Reviews:** 400 **How Do G2 Users Rate Absolute Secure Endpoint?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Device Compliance:** 9.5/10 (Category avg: 9.0/10) - **Data Separation:** 8.6/10 (Category avg: 8.6/10) - **Endpoint Protection:** 9.2/10 (Category avg: 8.9/10) **Who Is the Company Behind Absolute Secure Endpoint?** - **Seller:** [Absolute Security](https://www.g2.com/sellers/absolute-security) - **Company Website:** https://www.absolute.com - **Year Founded:** 1993 - **HQ Location:** British Columbia, Canada - **Twitter:** @absolutecorp (3,903 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/14388/ (1,251 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 50% Mid-Market, 38% Enterprise #### What Are Absolute Secure Endpoint's Pros and Cons? **Pros:** - Ease of Use (39 reviews) - Features (25 reviews) - Security (25 reviews) - Patch Management (19 reviews) - Customer Support (18 reviews) **Cons:** - Learning Curve (9 reviews) - Missing Features (8 reviews) - Needs Improvement (8 reviews) - Not User-Friendly (8 reviews) - Poor Interface Design (8 reviews) ### What Do G2 Reviewers Say About Absolute Secure Endpoint? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Absolute Secure Endpoint, simplifying configuration and maintenance tasks significantly. - Users praise the **improved functionality and features** of Absolute Secure Endpoint, facilitating device tracking and monitoring. - Users value the **robust security features** of Absolute Secure Endpoint, ensuring continuous protection and asset tracking. - Users value the **efficient patch management** features, enabling seamless updates and real-time installations across devices. - Users praise the **excellent customer support** of Absolute Secure Endpoint, finding assistance helpful and responsive for any inquiries. **Cons:** - Users find the **learning curve steep** initially, as the platform's complexity and interface can be challenging. - Users find the **missing features** problematic, citing a need for improved automations and reporting details. - Users highlight the need for **improvement in reporting** and address initial configuration challenges with cloud adoption. - Users find the **user interface less than desirable** , struggling with navigation and unclear features, impacting usability. - Users find the **poor interface design** makes navigation challenging and can lead to confusion with features. #### What Are Recent G2 Reviews of Absolute Secure Endpoint? **"[Excellent Endpoint Discovery and Remote Wipe Across Multiple Platforms](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-12721406)"** **Rating:** 5.0/5.0 stars *— Vincent T.* [Read full review](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-12721406) --- **"[Reliable, Secure, and Easy to Use](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-11532503)"** **Rating:** 5.0/5.0 stars *— Mathew P.* [Read full review](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-11532503) --- #### What Are G2 Users Discussing About Absolute Secure Endpoint? - [What is Syxsense used for?](https://www.g2.com/discussions/what-is-syxsense-used-for) - [How do I uninstall Absolute Computrace software?](https://www.g2.com/discussions/how-do-i-uninstall-absolute-computrace-software) - 1 comment - [What is absolute resilience?](https://www.g2.com/discussions/what-is-absolute-resilience) - [What is Computrace Absolute Software?](https://www.g2.com/discussions/what-is-computrace-absolute-software) - [What is absolute control?](https://www.g2.com/discussions/what-is-absolute-control) - 1 comment ### 20. [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. Key features include: • Manage all devices across Windows, Linux and Apple platforms • Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies • Automated Microsoft patch management to help ensure compliance and security at all times • Integrated Endpoint Detection and Response for layered security • Drag and drop automation for efficient service delivery • Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android) • Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams • Simple time tracking, including functionality for recurring tickets and appointments • Automated billing and invoicing that integrates with your existing accounting software • Best in class integrations, providing flexibility via APIs and open ecosystem N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use. **Average Rating:** 4.3/5.0 **Total Reviews:** 338 **How Do G2 Users Rate N-able N-Sight RMM?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) **Who Is the Company Behind N-able N-Sight RMM?** - **Seller:** [N-able](https://www.g2.com/sellers/n-able) - **Company Website:** https://www.n-able.com - **HQ Location:** Morrisville, North Carolina - **Twitter:** @Nable (15,859 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/n-able (2,287 employees on LinkedIn®) - **Ownership:** NYSE: NABL **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 75% Small-Business, 20% Mid-Market #### What Are N-able N-Sight RMM's Pros and Cons? **Pros:** - Ease of Use (84 reviews) - Remote Access (52 reviews) - Automation (35 reviews) - Monitoring (32 reviews) - Features (31 reviews) **Cons:** - Feature Issues (24 reviews) - Not User-Friendly (21 reviews) - Laggy Performance (20 reviews) - Missing Features (20 reviews) - Patching Issues (17 reviews) ### What Do G2 Reviewers Say About N-able N-Sight RMM? *AI-generated summary from verified user reviews* **Pros:** - Users find N-able N-Sight RMM to be **extremely easy to use** , with intuitive navigation and seamless setup. - Users appreciate the **efficient remote access** of N-able N-Sight RMM, making workstation management and troubleshooting seamless. - Users value the **automation features** of N-able N-Sight RMM, significantly reducing manual workload and enhancing efficiency. - Users value the **comprehensive monitoring capabilities** of N-able N-Sight RMM, enhancing operational efficiency and user experience. - Users value the **useful and stable features** of N-able N-Sight RMM, enhancing customer service and support efficiency. **Cons:** - Users express frustration over **feature issues** , citing poor integration, management inaction, and insufficient bug resolution efforts. - Users find N-able N-Sight RMM to be **not user-friendly** , struggling with navigation and overwhelming interface difficulties. - Users experience **laggy performance** with N-able N-Sight RMM, particularly noting issues with the remote access interface. - Users express disappointment over the **missing features** in N-able N-Sight RMM, impacting integration and monitoring capabilities. - Users frequently experience **patch management failures** , leading to extra work and diminished reliability of the product. #### What Are Recent G2 Reviews of N-able N-Sight RMM? **"[Easy to use - Extremely effective remote management](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-9643529)"** **Rating:** 4.5/5.0 stars *— Jamie C.* [Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-9643529) --- **"[Recommended](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-10987186)"** **Rating:** 4.0/5.0 stars *— Reece B.* [Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-10987186) --- #### What Are G2 Users Discussing About N-able N-Sight RMM? - [What does remote monitoring mean?](https://www.g2.com/discussions/what-does-remote-monitoring-mean) - [What is SolarWinds RMM?](https://www.g2.com/discussions/what-is-solarwinds-rmm) - [How does SolarWinds monitoring tool work?](https://www.g2.com/discussions/how-does-solarwinds-monitoring-tool-work) - [What is SolarWinds monitoring?](https://www.g2.com/discussions/what-is-solarwinds-monitoring) ### 21. [Adaptiva](https://www.g2.com/products/adaptiva/reviews) Adaptiva OneSite is a sophisticated AI-driven endpoint management solution designed to optimize the patching and management of endpoints on a large scale. This platform employs an adaptive and autonomous approach, enabling IT and security teams to automate essential processes without requiring manual intervention. By minimizing the need for human effort, OneSite accelerates the patching process and bolsters continuous security across various network environments. The primary audience for Adaptiva OneSite consists of IT departments and security teams within large enterprises that oversee extensive networks of endpoints. These organizations often grapple with the dual challenge of maintaining security and compliance while ensuring operational efficiency. OneSite Patch effectively addresses these challenges by offering hands-free automation that delivers patches, software updates, and vulnerability remediations in real time. This capability is vital for organizations aiming to reduce disruptions to network performance while upholding a strong security posture. OneSite Patch distinguishes itself within the endpoint management category through its seamless integration with prominent security solutions, including CrowdStrike Exposure Management, SentinelOne Singularity Platform, and Microsoft Defender for Endpoint. Such integration ensures that vulnerabilities are prioritized and remediated automatically, enabling organizations to respond quickly to emerging threats. Moreover, OneSite Patch serves as the foundational technology for Tenable Patch Management, further solidifying its credibility and effectiveness in the competitive landscape of endpoint management solutions. Key features of Adaptiva OneSite encompass autonomous patch management, software distribution via OneSite Anywhere, and automated endpoint health checks and remediation through OneSite Health. These features collectively empower organizations to enhance operational efficiency, mitigate security risks, and maximize patching speed across millions of endpoints. By utilizing Adaptiva OneSite, enterprises can gain greater control over their endpoint management processes, ensuring that their networks remain secure and compliant in an increasingly complex threat environment. This comprehensive approach not only streamlines operations but also fortifies the overall security framework, making it an essential tool for modern IT and security teams. **Average Rating:** 4.8/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Adaptiva?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Device Compliance:** 8.3/10 (Category avg: 9.0/10) - **Data Separation:** 7.0/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind Adaptiva?** - **Seller:** [Adaptiva](https://www.g2.com/sellers/adaptiva) - **Company Website:** https://adaptiva.com/ - **Year Founded:** 2011 - **HQ Location:** Kirkland, Washington, United States - **Twitter:** @adaptiva (1,822 Twitter followers) - **LinkedIn® Page:** https://linkedin.com/company/adaptiva (95 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 87% Enterprise, 10% Mid-Market #### What Are Adaptiva's Pros and Cons? **Pros:** - Customer Support (7 reviews) - Reliability (6 reviews) - Ease of Use (4 reviews) - Security (4 reviews) - Patch Management (3 reviews) **Cons:** - Insufficient Information (2 reviews) - Missing Features (2 reviews) - Needs Improvement (2 reviews) - Access Issues (1 reviews) - File Transfer Issues (1 reviews) ### What Do G2 Reviewers Say About Adaptiva? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **superb customer support** from Adaptiva, highlighting their responsiveness and technical expertise in resolving issues. - Users highlight the **reliable support** from Adaptiva, appreciating quick responses and effective resolutions to issues. - Users appreciate the **ease of use** of Adaptiva, streamlining IT processes and enhancing overall efficiency. - Users appreciate the **automated patch management** of Adaptiva, enhancing security and reducing effort in vulnerability mitigation. - Users value the **automated and efficient patch management** from Adaptiva, enhancing security and reducing manual workload significantly. **Cons:** - Users find the **insufficient information** on operational issues and content downloads in Adaptiva lacking and frustrating. - Users are frustrated by the **missing features** in Adaptiva, particularly the lack of publicly available materials and operational support. - Users note that Adaptiva needs improvement in **reporting detail options** and **delivery optimization** capabilities. - Users face **access issues** with limited operational support and the need for logging in to view resources. - Users face **file transfer issues** due to the lack of content download expediate and delivery optimization problems. #### What Are Recent G2 Reviews of Adaptiva? **"[Superb support](https://www.g2.com/survey_responses/adaptiva-review-11535837)"** **Rating:** 5.0/5.0 stars *— George Y.* [Read full review](https://www.g2.com/survey_responses/adaptiva-review-11535837) --- **"[Amazing product with stellar customer support.](https://www.g2.com/survey_responses/adaptiva-review-11326407)"** **Rating:** 5.0/5.0 stars *— Johan N.* [Read full review](https://www.g2.com/survey_responses/adaptiva-review-11326407) --- #### What Are G2 Users Discussing About Adaptiva? - [What does Onesite do?](https://www.g2.com/discussions/what-does-onesite-do) - [Is RealPage an ERP system?](https://www.g2.com/discussions/is-realpage-an-erp-system) - [What is Property Management Software?](https://www.g2.com/discussions/what-is-property-management-software) ### 22. [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/ **Average Rating:** 4.5/5.0 **Total Reviews:** 247 **How Do G2 Users Rate Hexnode UEM?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Device Compliance:** 9.4/10 (Category avg: 9.0/10) - **Data Separation:** 9.1/10 (Category avg: 8.6/10) - **Endpoint Protection:** 9.2/10 (Category avg: 8.9/10) **Who Is the Company Behind Hexnode UEM?** - **Seller:** [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc) - **Company Website:** https://www.mitsogo.com/ - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @thehexnode (17,615 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4823816/ (497 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Business Analyst - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Mid-Market, 35% Small-Business #### What Are Hexnode UEM's Pros and Cons? **Pros:** - Ease of Use (32 reviews) - Features (29 reviews) - Device Management (24 reviews) - Customer Support (17 reviews) - User Interface (13 reviews) **Cons:** - Missing Features (12 reviews) - Device Management (9 reviews) - Lacking Features (9 reviews) - Limited Features (9 reviews) - Expensive (8 reviews) ### What Do G2 Reviewers Say About Hexnode UEM? *AI-generated summary from verified user reviews* **Pros:** - Users find Hexnode UEM incredibly **easy to use** , with excellent support guiding them through any challenges. - Users appreciate the **user-friendly UI and smooth navigation** of Hexnode UEM, enhancing the overall configuration experience. - Users value the **flexibility of device management** across various OS, appreciating ease of setup and security features. - Users value the **stellar customer support** from Hexnode UEM, offering guidance through any issues encountered. - Users value the **intuitive user interface** of Hexnode UEM, enabling quick productivity and ease of management. **Cons:** - Users note a **lack of essential features** , especially for user management and Windows environments, hindering usability. - Users are frustrated with **inefficient MFA processes** for bulk device removal, causing delays and inbox clutter. - Users find the **lack of advanced features** in Hexnode UEM limiting, particularly for Windows management and automation. - Users find the **limited features** of Hexnode UEM hinder effective management of user profiles and app switching. - Users find Hexnode UEM **expensive** , especially for smaller teams, with inflexible pricing and high upgrade costs. #### What Are Recent G2 Reviews of Hexnode UEM? **"[Clean, Intuitive Device Management That Just Works](https://www.g2.com/survey_responses/hexnode-uem-review-12917877)"** **Rating:** 5.0/5.0 stars *— Armand S.* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12917877) --- **"[Easy, Discreet Device Management with Great Value for Charities](https://www.g2.com/survey_responses/hexnode-uem-review-12981023)"** **Rating:** 5.0/5.0 stars *— James F.* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12981023) --- #### What Are G2 Users Discussing About Hexnode UEM? - [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment - [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution) - [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do) - [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) - 1 comment - [What is Hexnode MDM?](https://www.g2.com/discussions/what-is-hexnode-mdm) ### 23. [ManageEngine Endpoint Central MSP](https://www.g2.com/products/manageengine-endpoint-central-msp/reviews) Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, including desktops, servers, laptops, tablets, smartphones, and POS devices. By consolidating endpoint security and management into a single interface, Endpoint Central MSP empowers MSPs to secure and maintain diverse client environments effectively. The software also includes robust remote desktop-sharing capabilities to enhance IT administration efficiency. **Average Rating:** 4.1/5.0 **Total Reviews:** 27 **How Do G2 Users Rate ManageEngine Endpoint Central MSP?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Device Compliance:** 8.0/10 (Category avg: 9.0/10) - **Data Separation:** 7.3/10 (Category avg: 8.6/10) - **Endpoint Protection:** 6.7/10 (Category avg: 8.9/10) **Who Is the Company Behind ManageEngine Endpoint Central MSP?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 48% Mid-Market, 37% Small-Business #### What Are ManageEngine Endpoint Central MSP's Pros and Cons? **Pros:** - Easy Deployment (4 reviews) - Asset Management (3 reviews) - Patching (3 reviews) - Patch Management (3 reviews) - Deployment Ease (2 reviews) **Cons:** - Missing Features (2 reviews) - Clunky Interface (1 reviews) - Configuration Difficulty (1 reviews) - Difficulty in Use (1 reviews) - Lack of Customization (1 reviews) ### What Do G2 Reviewers Say About ManageEngine Endpoint Central MSP? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy deployment** of Endpoint Central MSP, simplifying the management of multiple clients efficiently. - Users benefit from the **comprehensive asset management** in Endpoint Central MSP, enhancing efficiency across multiple clients. - Users commend the **comprehensive patching** capabilities, allowing effortless deployment and effective asset management. - Users appreciate the **comprehensive patching capabilities** of ManageEngine Endpoint Central MSP, ensuring robust asset security. - Users value the **effortless deployment** of Endpoint Central MSP, enhancing efficiency in managing multiple clients securely. **Cons:** - Users find the **missing features** in configuration and patch scheduling frustrating, affecting efficiency for multiple customers. - Users find the **interface clunky** to navigate, yet it effectively accomplishes its tasks. - Users find the **configuration difficulty** frustrating, as managing separate setups for each customer is time-consuming. - Users find the remote control application **difficult to use** , though it ultimately accomplishes its intended tasks. - Users face a **lack of customization** in ManageEngine Endpoint Central MSP, limiting its adaptability to their specific needs. #### What Are Recent G2 Reviews of ManageEngine Endpoint Central MSP? **"[ManageEngine Endpoint Central Reviews & Product Details](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-9972555)"** **Rating:** 5.0/5.0 stars *— RAJESH S.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-9972555) --- **"[One stop solution for Asset and Patch management](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-11671837)"** **Rating:** 4.5/5.0 stars *— Aneesh S.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-11671837) --- ### 24. [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews) ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture. Unified dashboards bring this information together in one place, making it easier to identify issues and act before issues affect end users. With more than 1,200 expert-maintained alerts, the system can reduce typical RMM alerting noise by up to 90% without sacrificing visibility, helping technicians focus on meaningful issues instead of spending time reviewing false positives. Automated Patch Management The solution includes automated OS and third-party patch management for over 7,000 applications. Uniquely, Windows OS security updates are reviewed and approved by ConnectWise NOC experts before each release. This helps teams' patch faster and with more confidence to reduce vulnerabilities, streamline compliance, and keep systems optimized. Advanced Automation and Scripting ConnectWise RMM provides automation capabilities such as built-in automation to select intelligent alerts, AI-assisted script generation, and multi-solution workflow orchestration. These tools simplify routine maintenance tasks, enforce consistent standards, and enable faster response to common IT events. Teams can complete work up to 75% faster, reducing repetitive manual effort and creating more time for strategic projects. Scalability and Endpoint Management ConnectWise RMM is built to support a wide range of businesses, including large and complex environments, with the ability to manage more than 100,000 devices in a single tenant. By unifying monitoring, patching, automation, and scripting into one solution, IT professionals can deliver reliable service, reduce ticket volume, and improve overall IT performance. Multi-site visibility, flexible add-ons, and seamless integration with security, backup, and business management tools make it easy to adapt as environments grow without adding unnecessary complexity. **Average Rating:** 4.2/5.0 **Total Reviews:** 63 **How Do G2 Users Rate ConnectWise RMM?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10) - **Device Compliance:** 6.7/10 (Category avg: 9.0/10) - **Data Separation:** 4.0/10 (Category avg: 8.6/10) - **Endpoint Protection:** 8.3/10 (Category avg: 8.9/10) **Who Is the Company Behind ConnectWise RMM?** - **Seller:** [ConnectWise](https://www.g2.com/sellers/connectwise) - **Company Website:** https://www.connectwise.com/ - **Year Founded:** 1982 - **HQ Location:** Tampa, FL - **Twitter:** @ConnectWise (14,926 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/48576/ (3,388 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small-Business, 26% Mid-Market #### What Are ConnectWise RMM's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Remote Access (12 reviews) - Automation (9 reviews) - All-in-One Solution (8 reviews) - User Interface (8 reviews) **Cons:** - Missing Features (7 reviews) - Poor Customer Support (7 reviews) - Feature Issues (5 reviews) - Integration Issues (5 reviews) - Expensive (4 reviews) ### What Do G2 Reviewers Say About ConnectWise RMM? *AI-generated summary from verified user reviews* **Pros:** - Users find **ConnectWise RMM very easy to use** , appreciating its accessibility and helpful customer support features. - Users appreciate the **easy and secure remote access** of ConnectWise RMM, enabling efficient support from any location. - Users value the **automation capabilities** of ConnectWise RMM, enhancing convenience and efficiency in management tasks. - Users value the **all-in-one solution** of ConnectWise RMM, finding it efficient and enhancing productivity significantly. - Users value the **user-friendly interface** of ConnectWise RMM, which enhances visibility and ease of management. **Cons:** - Users notice **missing features** in ConnectWise RMM, like essential reporting and basic automation capabilities. - Users highlight **poor customer support** with slow response times, complicating issue resolution and impacting overall satisfaction. - Users find **feature issues** in ConnectWise RMM, leading to complexity and difficulty in navigating the platform effectively. - Users face **integration issues** with ConnectWise RMM, affecting connectivity, reporting, and patching capabilities. - Users feel the **pricing is steep** , especially with charges per device and technician, making it less affordable. #### What Are Recent G2 Reviews of ConnectWise RMM? **"[Access and maintain your endpoints from a web browser](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-11353101) --- **"[Connectwise RMM is a delight to work with, it has what it takes to be a competitive RMM tool.](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634)"** **Rating:** 5.0/5.0 stars *— Parag R.* [Read full review](https://www.g2.com/survey_responses/connectwise-rmm-review-6936634) --- #### What Are G2 Users Discussing About ConnectWise RMM? - [What is Continuum desktop agent?](https://www.g2.com/discussions/what-is-continuum-desktop-agent) - 1 comment - [What is Continuum command?](https://www.g2.com/discussions/what-is-continuum-command) - [What is Continuum RMM?](https://www.g2.com/discussions/what-is-continuum-rmm) ### 25. [Swif.ai](https://www.g2.com/products/swif-ai/reviews) Swif.ai is a next-generation Mobile Device Management (MDM) solution designed to assist organizations in managing and securing their mobile devices while ensuring compliance with various regulatory standards. This software is particularly beneficial for businesses looking to streamline their MDM processes and achieve compliance with frameworks such as SOC2, ISO, NIST, and GDPR in a fraction of the time typically required. With Swif.ai, companies can transition from zero to compliance readiness in just one hour, making it an efficient choice for organizations of all sizes. Targeted primarily at businesses with employee counts ranging from 5 to 50,000, Swif.ai caters to a diverse audience, including small startups, mid-sized companies, and large enterprises. The software addresses the unique challenges that organizations face in managing mobile devices, such as data security, device tracking, and regulatory compliance. By providing a comprehensive MDM solution, Swif.ai enables companies to focus on their core operations while ensuring that their mobile device management is handled effectively and securely. One of the standout features of Swif.ai is its inclusion of free Shadow IT management for all customers. This capability allows organizations to identify and manage unauthorized applications and devices that may pose security risks. By integrating Shadow IT management into the MDM framework, Swif.ai enhances overall security posture and helps organizations maintain compliance with regulatory requirements. This feature is particularly valuable in today’s environment, where the use of personal devices for work purposes is increasingly common. In addition to its robust compliance capabilities, Swif.ai offers a user-friendly interface that simplifies the management of mobile devices. The software provides tools for device enrollment, policy enforcement, and remote management, allowing IT teams to efficiently oversee their mobile fleets. The ability to quickly implement security policies and monitor device compliance ensures that organizations can respond promptly to potential threats and maintain a secure operating environment. Overall, Swif.ai distinguishes itself in the MDM software market by combining rapid compliance capabilities with comprehensive mobile device management features. Its focus on serving a wide range of organizations, from small businesses to large enterprises, along with its unique offerings like free Shadow IT management, positions it as a valuable solution for companies looking to enhance their mobile device security and compliance efforts. **Average Rating:** 4.9/5.0 **Total Reviews:** 106 **How Do G2 Users Rate Swif.ai?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Device Compliance:** 10.0/10 (Category avg: 9.0/10) - **Data Separation:** 10.0/10 (Category avg: 8.6/10) - **Endpoint Protection:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Swif.ai?** - **Seller:** [Swif](https://www.g2.com/sellers/swif) - **Company Website:** https://www.swif.ai - **Year Founded:** 2022 - **HQ Location:** Sunnyvale, US - **LinkedIn® Page:** https://www.linkedin.com/company/swifai (42 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 74% Small-Business, 32% Mid-Market #### What Are Swif.ai's Pros and Cons? **Pros:** - Device Management (22 reviews) - Security (21 reviews) - Automation (18 reviews) - Ease of Use (14 reviews) - Time-Saving (13 reviews) **Cons:** - Poor Reporting (9 reviews) - Insufficient Information (7 reviews) - Learning Curve (6 reviews) - Missing Features (6 reviews) - Poor UI (6 reviews) ### What Do G2 Reviewers Say About Swif.ai? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient device management** of Swif.ai, streamlining onboarding and compliance processes significantly. - Users value the **browser-level detection** for protecting data privacy effectively with Swif.ai. - Users appreciate the **automation capabilities** of Swif.ai, significantly enhancing efficiency and compliance processes. - Users commend the **ease of use** of Swif.ai, highlighting effortless onboarding and efficient policy application. - Users value the **time-saving automation** of Swif.ai, significantly reducing manual efforts and increasing efficiency. **Cons:** - Users find the **poor reporting** of Swif.ai requires extra effort for clear and effective data presentation. - Users find that **insufficient information** hinders understanding and navigation, especially for non-technical users and new users. - Users find Swif.ai's interface not very intuitive, noting a **steep learning curve** that complicates initial usage. - Users find the **missing features** in Swif.ai limiting, particularly on Linux and in HR system integrations. - Users find the **poor UI** overcrowded and overly technical, making it challenging for non-IT users. #### What Are Recent G2 Reviews of Swif.ai? **"[Dependable Security for Frontline Patient Care Support](https://www.g2.com/survey_responses/swif-ai-review-12749969)"** **Rating:** 5.0/5.0 stars *— Tony K.* [Read full review](https://www.g2.com/survey_responses/swif-ai-review-12749969) --- **"[Bridging Academic Rigor with Enterprise-Grade Device Security](https://www.g2.com/survey_responses/swif-ai-review-12744616)"** **Rating:** 5.0/5.0 stars *— Belinda W.* [Read full review](https://www.g2.com/survey_responses/swif-ai-review-12744616) --- ## What Is Unified Endpoint Management (UEM) Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to Unified Endpoint Management (UEM) Software? - [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) - [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) - [Patch Management Software](https://www.g2.com/categories/patch-management)