Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great Product and Great Customer Service"
5/5
What do you like best about Raygun?

I have used the product for several years across several websites, and I specifically like the following:

- How easy it is to set up

- The automatic alerts work perfectly

- Slack integration is nice

- The documentation provided is great

- Interactions with customer support have been easy and prompt over the years. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I wish Raygun supported log streaming. Seems like a natural addition to the existing product lineup. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent monitoring tool"
4.5/5
What do you like best about Raygun?

Plenty of features to get excited about.

Following the trail within Crash Reporting really helps debugging. From a Product POV the Real User Monitoring gives us very useful stats on who our customers are and the kit they're on. The relatively recent addition of Alerting is also excellent to help proactively manage services. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Only seem to have 2 months worth of data - don't know if that's a subscription thing but would like more historical data. Review collected by and hosted on G2.com.

Pedro B.
PB
Pedro B.
Full-Stack Software Engineer
Small-Business (50 or fewer emp.)
"Good tool for monitoring errors"
4/5
What do you like best about Raygun?

The amount of details reported on the errors. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

It looks like a bit slow to track the instant events. Review collected by and hosted on G2.com.

Leroy B.
LB
Leroy B.
Small-Business (50 or fewer emp.)
"Been good"
3.5/5
What do you like best about Raygun?

Great for diagnosing issues and the amount of data available in the payload is great Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The user interface is a bit cluncky but normally the search functionality works fine Review collected by and hosted on G2.com.

Kaushal Dip S.
KS
Kaushal Dip S.
Software developer
Small-Business (50 or fewer emp.)
"Sweet, easy to track bugs"
4.5/5
What do you like best about Raygun?

It is easy to integrate in the code, helpful with API. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Change in UI structure ( in terms of look and feel) Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Very helpful product"
4/5
What do you like best about Raygun?

Raygun allows me to review critical system errors so I can better assist our customers and learn about their product usage. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I wish there was an option or tool to enter the crashing code from every tab on Chrome without the need to always open Raygun Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great error recording"
4.5/5
What do you like best about Raygun?

I like how deployments work and how you can narrow down errors per deployment.

Closing out errors is intuitive.

API docs. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

You have to drill down to find errors on your most recent deployment. There isn't a page one click away.

Can't create widgets about deployments. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Effective for the whole team"
4/5
What do you like best about Raygun?

It's easy to collect error messages across multiple apps. Raygun is simple to use even for people who don't have a general experience with error logging (like a customer service team for example). Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Can be challenging to set up properly, and the UI can be a little more intuitive. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Great for web based error tracking"
4/5
What do you like best about Raygun?

Alerts that help you find issues in the code and the user behaviour linked to that error. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

It was a bit of a struggle to setup the integration with teams but it is working smoothly now. Review collected by and hosted on G2.com.

Sean C.
SC
Sean C.
Chief Development Architect
Enterprise (> 1000 emp.)
"Simplify bug fixing"
5/5
What do you like best about Raygun?

Being able to quickly find the line of code that is causing the issue vastly simplifies fixing errors. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sudden spikes in errors can cause a cost blowout. Review collected by and hosted on G2.com.