Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Realiable Error Reporting Software"
4/5
What do you like best about Raygun?

Clean and configurable dashboards.

Very good SLA which is crucial in this kind of software

Constantly being developed Review collected by and hosted on G2.com.

What do you dislike about Raygun?

One of the most significant disadvantages of Raygun was the way that unpredicted error spikes were handled. Meaning they could eat up all capacity for entire month.

Luckily that's been addressed some time ago which was the most important update from my company perspective. Review collected by and hosted on G2.com.

Yuval K.
YK
Yuval K.
Devops
Small-Business (50 or fewer emp.)
"Concise tool, does exactly what is required of it."
4/5
What do you like best about Raygun?

the tool provides visibility into the error we have when our clients access our core website. it has other capabilities which we are considering to use as well. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

nothing just yet, as we use a very specific set of capabilities. will consider using APM features if they are available. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good for error catching"
4/5
What do you like best about Raygun?

I like how I can see the breadcrumbs for each individual error and the timing of each, how many users are affected, etc. It's also nice to be able to see what version each error is affecting. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes the breadcrumbs do not show up well. It would be nice to automatically reprocess the sourcemaps in order to get an accurate reading of what the actual error is. Review collected by and hosted on G2.com.

MB
Martin B.
Software developer
Small-Business (50 or fewer emp.)
"Raygun for Javascript Review"
4/5
What do you like best about Raygun?

I love that all erros are captures, and that meta data is captured allbg with it, such as breadcrumbs and user info. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

How errors are tracked across versions of our project, can take some time to filter and review. Our usecase is a litle special, as its a cordova app Review collected by and hosted on G2.com.

Martino B.
MB
Martino B.
IT consultant
Small-Business (50 or fewer emp.)
"Clear interface with a lot of information for troubleshoot problems"
4/5
What do you like best about Raygun?

The details level of the logger errors in Crash reporting

The real user monitoring with web vitals

The customer's page with all the navigation info of all logged customers Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The 'search customer' input field should search with a like condition...currently you have to type the exact name of the customer Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Raygun is an easy to use "plug and play" crash reporting service."
3.5/5
What do you like best about Raygun?

Easy to integrate with and easy to review the reports. It takes the burden off of our support having to retrieve logs from the customers and instead just pushing the important information straight to engineering. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The max size on the crash reports. We can only report the tail end of our custom logging, which sometimes is not enough information. It doesn't integrate with Azure DevOps either. Review collected by and hosted on G2.com.

Asif S.
AS
Asif S.
Dev ops engineer
Small-Business (50 or fewer emp.)
"Raygun error tracking experience"
4/5
What do you like best about Raygun?

Raygun gives you complete detail of inner exception and is presented neatly to understand what cause the error. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Most of the times , errors displayed are not instant , it could be some sorting or filtering issue Review collected by and hosted on G2.com.

Antonio G.
AG
Antonio G.
Account Manger
Small-Business (50 or fewer emp.)
"Very easy to use. And gives good overview of errors"
4/5
What do you like best about Raygun?

Graphs and simplicity of the application. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

There is not anything, in particular, I don't dislike. In my opinion this is a great application, and there is not anything I would add or improve Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"A Blast"
4.5/5
What do you like best about Raygun?

It's easy to set up and simple to use. It covers all of our basic needs. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

In terms of billing, it lacks in letting the client a way to tune how things work. It would be nice if, to some extent, we could control on-demand and adjust spike protection settings (max errors/minutes, hard $bill limit, multiple stages spike protection, ...). Review collected by and hosted on G2.com.

DB
David B.
Software Engiuneer
Small-Business (50 or fewer emp.)
"Easy to use"
3.5/5
What do you like best about Raygun?

I dont miss any Exception including Stacktrace of our customers which is really great. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

exceptions are limited to the last 6 months. 1 year whould be better. Review collected by and hosted on G2.com.