Jordy G.
JG
Jordy G.
software Engineer
Mid-Market (51-1000 emp.)
"Excellent"
5/5
What do you like best about Raygun?

I like the UX/UI to see the issues in the endpoints, the way how to raygun split the applicants, apply filters, create dashboards, and most important the stack trace of the issue. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I would like to track the server errors logs level because for instance when something goes wrong I need to check AWS cloud watch and then raygun to figure out where the issue is, it could be excellent to have these log only in raygun Review collected by and hosted on G2.com.

AG
Austin G.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Comprehensive tool for error reporting in .NET applications"
4.5/5
What do you like best about Raygun?

Raygun makes it really easy to log errors for all of our different applications. There are also a ton of hooks for customizing error logs and the ability to choose what notifications I want is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

There is not much that I don't like, the only thing I can think is sometimes the user management can be a little confusing, but once it is setup it works well. Review collected by and hosted on G2.com.

Rebecca H.
RH
Rebecca H.
Software Engineer
Small-Business (50 or fewer emp.)
"Raygun is straight forward error reporting - painless install and setup process and good pricing."
5/5
What do you like best about Raygun?

The .NET integration is great. This tool helps us track, find and repair bugs quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes the grouping is off - we get errors reported on one URL that are occurring in a different place but tripping a similar exception. Review collected by and hosted on G2.com.

Ruairi T.
RT
Ruairi T.
Head Of Design & User Experience
Small-Business (50 or fewer emp.)
"Awesome service from raygun for monitoring our platforms"
5/5
What do you like best about Raygun?

Immediate notification and visibility for all users of exceptions found by raygun, visibility as an MS teams alert Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Not to many downsides to be honest, we get a few flags during synthetics but we have upskilled enough as to know when genuine alerts are raised Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great Bug Tracking"
4.5/5
What do you like best about Raygun?

My favorite piece of raygun is being able to search for errors across our different applications by a specific user's criteria. Sometimes I don't know why something is going wrong but I can pinpoint who was behind it, and Raygun fills in the gaps. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes the message is more clear than the exception, so it might be nice to be able to view both from the main grid instead of having to click in for more details. Review collected by and hosted on G2.com.

TG
Tony G.
Software developer
Small-Business (50 or fewer emp.)
"It just works!"
5/5
What do you like best about Raygun?

I have fairly simple needs but getting a fullstack trace for winforms makes life super easy. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I would like slightly more control over how excessive error throttling works. I love that it stops logging to avoid high bills but i'd like to set that threshold Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Tam Norris Raygun review"
3/5
What do you like best about Raygun?

The only thing I use it for at Bionic is checking errors for services when I am testing tickets and investigating incidents. I can then report these to the developers. It is really useful for this. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I can't really think of anything. I am probably not using all its capabilities so don't know if it has limitations in other area's. I know that we are moving away from the use of this tool and using NewRelic for our alerting and monitoring but not sure what the reasons were behind this decision. Review collected by and hosted on G2.com.

SM
Stuart M.
Business Analyst
Enterprise (> 1000 emp.)
"A great tool for us to find issues we never knew we had and understand our users issues"
4.5/5
What do you like best about Raygun?

New error alerts are great and it means you don't get spammed by multiple occurances of the same error.

We have remote non technical users and this tool allows us to quickly narrow down the problems that they report. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

We have not really found a downside yet. Review collected by and hosted on G2.com.

AT
Andrew T.
Development Team Lead
Mid-Market (51-1000 emp.)
"Helpful tool for many areas of crash reporting, but some issues with the APM."
4/5
What do you like best about Raygun?

The ability to match errors in the crash reporter with users and create issues directly from those. Helpful for devs and support alike. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The APM agent doesn't work well with our code stack so we had to disable it - not getting value for money. The filter system is also a bit janky. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Helpful online system for exception handling"
3.5/5
What do you like best about Raygun?

Instant error messaging and report on website. I like how it allows users to create and manage applications easily. Helpful documentation about code integration for most languages. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Needs work on webhook reports. Unfortunately, they seem to be late in most cases and sometimes do not even come to their destination. It would be great if on-premise Azure integration were available since many companies nowadays like to keep things private. Review collected by and hosted on G2.com.