--- title: Ray by Practo Reviews meta_title: 'Ray by Practo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Ray by Practo works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Ray by Practo Reviews **Vendor:** Practo **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.8/5.0 **Total Reviews:** 15 ## About Ray by Practo Ray is a practice management software that helps in managing your practice better and offering a seamless experience to your patients. ## Ray by Practo Reviews ### 1. Increasing the implementation process by incorporating features **Rating:** 5.0/5.0 stars **Reviewed by:** Mason B. | Customer Service, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Ray by Practo?** There isnt anything that I dislike about it. The software is incredibly helpful without any flaws. It has truly been an beneficial tool for me. Tere is room for improvement in terms of support. **What do you dislike about Ray by Practo?** Some limitations include a lack of options for therapies personalized treatment plans, follow up options for conditions is limited at times. **What problems is Ray by Practo solving and how is that benefiting you?** Ray, by Practo is managing records through their EMR system. This provides a user interface to store, access and update information for us. ### 2. Great service in a couple of clicks - I am Amazed **Rating:** 4.5/5.0 stars **Reviewed by:** Sumanth T. | Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Ray by Practo?** Very user-friendly. Appropriate options to explore requirements and avail excellent service in no time. Multiple options and detailed descriptions for anyone to understand and use it. **What do you dislike about Ray by Practo?** Nothing negative, maybe some server issue at times. Otherwise, it's an excellent platform suitable for every individual to have this application. I shall continue to avail this service **Recommendations to others considering Ray by Practo:** If you start using this application, I am sure you will agree with my review about the product and its advantages. I would suggest that people give it a try and it will serve your requirements. **What problems is Ray by Practo solving and how is that benefiting you?** I have diluted the risk of physically walking out to avail of medical support during emergencies. I have a 2-year-old daughter and have benefitted by consulting doctors via this platform and seen great results ### 3. Ray by practo is currently the most needed software for every organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Sai K. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Ray by Practo?** In this pandemic time everyone is stressed out with physical and mental health. With this software employees can have their flexible consultation virtually **What do you dislike about Ray by Practo?** Seriously nothing I do want to comment about this software **What problems is Ray by Practo solving and how is that benefiting you?** It is absolutely comfortable to use. We can fix the appointment according to our comfortable time in 2 mins ### 4. Customer fully satisfied. **Rating:** 5.0/5.0 stars **Reviewed by:** kavya s. | Intermediate technical writer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Ray by Practo?** This application is beneficial, especially during pandemic times. Any emergency its easy to access and consult a doctor immediately through a video or audio call. **What do you dislike about Ray by Practo?** Connecting to a doctor takes a while, based on the availability— overall good experience. **Recommendations to others considering Ray by Practo:** User-friendly application and the right platform for users who look for immediate support from doctors regarding health. **What problems is Ray by Practo solving and how is that benefiting you?** Anything regarding health issues is being consulted with the doctor. ### 5. Much needed software for the betterment of employees **Rating:** 5.0/5.0 stars **Reviewed by:** Santhosh K. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Ray by Practo?** Here we can arrange a consultation according to our availability. Since it is a virtual consultation we don't need to travel. **What do you dislike about Ray by Practo?** Nothing I do have to say here as dislike **What problems is Ray by Practo solving and how is that benefiting you?** You can have both mental and physical consultation with the best available doctors. It would help the employees health and eventually productivity ### 6. Very important software to maintain healthy organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Antony S. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Ray by Practo?** I really like the flexible slots available for the virtual consultation with doctors. We can fix the appointment as per our convenient. **What do you dislike about Ray by Practo?** Really nothing. It is an awesome software **What problems is Ray by Practo solving and how is that benefiting you?** Since it is virtual you no need to travel or get out your comfort zone. Best way of consultation ### 7. An awesome software to ensure good health. **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhu K. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Ray by Practo?** I was impressed by the smooth way of scheduling the consultation with the doctors with respect to our comfort. **What do you dislike about Ray by Practo?** Zero dislikes to this excellent software **What problems is Ray by Practo solving and how is that benefiting you?** In our stressful life, mental health is so important. Here you can check up your mental health as well along with physical ### 8. Practo- An important software for a healthy organisation **Rating:** 5.0/5.0 stars **Reviewed by:** pravindhraj m. | Sr. Business Development Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Ray by Practo?** The best part is the comfortable consultation with flexibility in slots. **What do you dislike about Ray by Practo?** Nothing specific as dislike . It is really awesome and helpful **What problems is Ray by Practo solving and how is that benefiting you?** It creating an opportunity maintain good physical and mental health with this virtual consultation ### 9. The most important and needed software for an healthy organisation. **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh B. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2022 **What do you like best about Ray by Practo?** It was really helpful. You can consult with respect to your comfortable time along with doctors available. It is flexible and you can have a better physical and mental health **What do you dislike about Ray by Practo?** Nothing to say. It is an essential software **What problems is Ray by Practo solving and how is that benefiting you?** Can easily consult the doctor virtually without going out. ### 10. Crucial software application needed for an employee **Rating:** 5.0/5.0 stars **Reviewed by:** Ashokkumar K. | Sr. ACADEMIC COUNSELLOR, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Ray by Practo?** Here we can have the virtual way of consultation with flexibility is really awesome and needed one. **What do you dislike about Ray by Practo?** Zero dislike to this excellent application **What problems is Ray by Practo solving and how is that benefiting you?** Can maintain my physical and mental health. Easy way of consultation. ### 11. Practo is must recommended software for a healthy organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Vigneshwar D. | Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2022 **What do you like best about Ray by Practo?** The virtual way of consultation which so comfortable and easy for us. You can fix the appointment according to your schedule. **What do you dislike about Ray by Practo?** It is most helpful and efficient . No flaws I had faced **What problems is Ray by Practo solving and how is that benefiting you?** Flexible consultation with the doctors . Comfortable way of scheduling the consultation. ### 12. Most needed software for your physical and mental health. **Rating:** 5.0/5.0 stars **Reviewed by:** Rekha M. | Inside sales specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Ray by Practo?** The new way of consultation. Here we can schedule the appointment with the doctors according to their availablity and slot. **What do you dislike about Ray by Practo?** Nothing as of now. It was really awesome and helpful **What problems is Ray by Practo solving and how is that benefiting you?** Can go through regular health check ups and maintain good mental health as well ### 13. 24/7 Support. Anytime you need. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2021 **What do you like best about Ray by Practo?** The 24 hours support and can reach to doctors any time you need. Helps you to be free minded about any health issues. **What do you dislike about Ray by Practo?** The medicine prices are still a little high. Maybe further discount to plus members would be higly recommended. **Recommendations to others considering Ray by Practo:** I you need a 24 hrs doctor support or discounted medicine delivered quickly at your door step. This is the app you need. **What problems is Ray by Practo solving and how is that benefiting you?** Nowadys am not worried about my family needing any doctor support at middle of night. I can easliy connect to a doctor with this app. ### 14. Easy to implement and use **Rating:** 5.0/5.0 stars **Reviewed by:** Kanad M. | Sales & Marketing Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Ray by Practo?** It covers all the basic requirements in a clinical setting, and specialty specific modules are also available for doctors if required. **What do you dislike about Ray by Practo?** Implementation is a problem. Sales executives rarely help setting up the system, and the tech support does the bare minimum while implementing it. **Recommendations to others considering Ray by Practo:** It's the most cost effective clinic management solution available in the market. **What problems is Ray by Practo solving and how is that benefiting you?** It's neat to keep digital records of patients which can also be accessed through mobile app. Very convenient to understand patient's medical history. ## Ray by Practo Discussions - [How does Practo work for doctors?](https://www.g2.com/discussions/how-does-practo-work-for-doctors) - [How do you use Practo rays?](https://www.g2.com/discussions/how-do-you-use-practo-rays) - [What are the features of Practo?](https://www.g2.com/discussions/what-are-the-features-of-practo) - [How much time it takes to in board doctors?](https://www.g2.com/discussions/how-much-time-it-takes-to-in-board-doctors) - 1 upvote - [Online Doctor Consultation](https://www.g2.com/discussions/32256-online-doctor-consultation) - 1 upvote - [View Ray by Practo pricing details and edition comparison](https://www.g2.com/products/ray-by-practo/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+17%3A50%3A28+-0500&secure%5Bsession_id%5D=da204f5c-498d-4855-ba88-22e9ad700ba9&secure%5Btoken%5D=e0f30fa6fd8f23207c38d7acab483a4e4bafbe07065acf64911ed1236b6dc78b&format=llm_user) ## Ray by Practo Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top Ray by Practo Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (631 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - 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