I love how many options there are for customizing the software for your own purposes. Review collected by and hosted on G2.com.

An app would be a nice addition; right now, I can only use it from a computer. Review collected by and hosted on G2.com.

RT provides a common platform that not only serves as our client knowledge base but provides alerts and the ability for prioritization of projects and tasks. Review collected by and hosted on G2.com.

A built-in FAQ section might be helpful. Ravetree support is quick, polite, and very helpful but the FAQs might eliminate some of those support requests. Review collected by and hosted on G2.com.

Ravetree has many tools for many different aspects every company should have. It has everything you would need under one platform. Customer/client contacts, projects due dates/timelines, correspondence with everyone in the company via chats/comments, easy to use layout, and your own avatar! Review collected by and hosted on G2.com.

There are a lot of steps as far as creating a new project Review collected by and hosted on G2.com.

The hours tracking is extremely intuitive and effective. I also like the ability to easily search projects and files. Review collected by and hosted on G2.com.

It would be useful if there was a way to instant message people and directly communicate with them in Ravetree. The comments section works okay but allows for lag between project upload and feedback. Review collected by and hosted on G2.com.

Ease of use and tracking tickets across multiple teams and departments help keep my projects on track Review collected by and hosted on G2.com.

Before new feature it was hard to find tix Review collected by and hosted on G2.com.

Being able to group departments together and assign task related to those departments. Review collected by and hosted on G2.com.

The manual entry for everything. I would like to import emails directly into ravetree. Review collected by and hosted on G2.com.

For managing client info it’s fine, but I needed it to become a true CRM, other areas of my company are still using it Review collected by and hosted on G2.com.

It’s not a CRM and that’s what I needed most from ravetree Review collected by and hosted on G2.com.

Ravetree takes feedback seriously and they're committed to offering a great product. I also like the clean design of the interface and the recent updates to the timesheet. Review collected by and hosted on G2.com.

Load time can be an issue and the product can be a little buggy. I often have to refresh the page to see changes that I've made (especially when uploading files). Review collected by and hosted on G2.com.

I've been using this software for probably 6 months now and I really like how you can communicate completely through the platform eliminating the need for also sending emails. Review collected by and hosted on G2.com.

There are a lot of bugs, but support gets them fixed right away. Review collected by and hosted on G2.com.

The crm system is a good addition for overview Review collected by and hosted on G2.com.

Whoever's in charge of QA isn't very good. We find issues all the time that need to be fixed. Review collected by and hosted on G2.com.