1. [Home](https://www.g2.com/)
2. ...
3. [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery)
4. [Ravenna Discussions](https://www.g2.com/products/ravenna-software-inc-ravenna/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_716c600a7619c1a94bde6ad9c7b7bfd5/ravenna-software-inc-ravenna.png "Product Avatar Image")
](/products/ravenna-software-inc-ravenna/reviews)

[

Ravenna

](/products/ravenna-software-inc-ravenna/reviews)

(2)5.0/5

Ravenna is an AI-native internal help desk built natively for Slack. We are reimagining Information Technology & Enterprise Service Management (ITSM/ESM) from the ground up, focusing on AI-driven automation to streamline internal support across IT, HR, Finance, and Operations. Our platform helps companies deliver effortless, instant support to their employees directly within the tools they already use, allowing support teams to focus on higher-impact work instead of repetitive tasks and ticket triage. Ravenna also uses AI to automatically generate KB content, respond and resolve requests automatically with answers, and powerful analytics to give leadership the information they need to make business decisions. - Handle common requests instantly in Slack - Connect to your existing Knowledge source - Automate ticket creation and updates - Provide contextual answers to support tickets - Organize your tickets - Create ticket summaries - Improve reporting and SLAs Check us out at https://www.ravennahq.com/

Show More

When users leave Ravenna reviews, G2 also collects common questions about the day-to-day use of Ravenna. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 100.0

Nps Score

### All Ravenna Discussions

Search

Most CommentedMost HelpfulCommon QuestionsNewest

All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Common Questions

Newest

Filter by

All Discussions

Discussions with Comments

Common Questions

Discussions without Comments

Sorry...

There are no questions about Ravenna yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

Start A Discussion

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/435afb704fee6a012162ff3bcc7f1382/ravenna-software-inc-ravenna.svg "Product Avatar Image")

### Have you used Ravenna before?

Answer a few questions to help the Ravenna community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fravenna-software-inc-ravenna%2Fdiscuss%3Fsmall_ask%3Dravenna-software-inc-ravenna)
No