
Raven Tools just keeps getting better. We evaluated all the major ones, and we kept coming back to Raven Tools. It offers pretty easy integration with Google and social media, has a good (but improving) report generator, and it allows us to automate reports to our clients, which saves us a lot of time. We also like being able to Private Label the tool and allow access to our clients. Review collected by and hosted on G2.com.
The report generator has been a bit painful in the past, but they're updated it recently. We're anxious to give it a whirl. The Knowledge Base needs updating, too. One thing we've asked them to work on is a good workflow document to help someone set up a new account; something linear (Step 1, Step 2, etc.) to build a complete campaign. Even a campaign "score" would be nice, based on how completely a campaign has been set up. Review collected by and hosted on G2.com.