Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Fast and Efficient Emergency Response"
4/5
What do you like best about RAVE Alert?

We originally purchased RAVE to replace our emergency alert system when it was no longer supported. The speed of submission is the best feature. Also the ease of use and ability to have preloaded emergency messages helps us feel secure in our ability to communicate during an emergency. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

There aren't enough reporting mechanisms. I'd love to see more marketing uses as well to eliminate the need for purchasing alternate software for texting and emailing for marketing purposes. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Verified User in Public Safety
AP
Verified User in Public Safety
Enterprise (> 1000 emp.)
"Montgomery County 911 Texas"
5/5
What do you like best about RAVE Alert?

The feature we like the best is the internal alerting feature. It has come in handy, especially during weather events and government offices need to close. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

We have been customers for 7 years or more and I do not have any dislikes that I have found regarding the product. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Curtis L.
CL
Curtis L.
Director Application Development and Services
Enterprise (> 1000 emp.)
"Great Product for Emergency Communications"
5/5
What do you like best about RAVE Alert?

Very easy to use. We have numerious lists set up to help target messages as needed. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

The integrations with other products is a bit clunky. Especially for things like outbound CAP messages. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Hi Curtis, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Good for emergency communication"
4/5
What do you like best about RAVE Alert?

I like how you can have all of your contacts preloaded and that they update overnight Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

The interface is fairly simplistic and I don't like the one-way texting. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Rave Alert review"
5/5
What do you like best about RAVE Alert?

Rave's customer support is among the best in the industry. The product features have lead the industry for many years. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

I have no dislikes but competitors are catching up (or caught up) to Rave's feature list. It has become more difficult to stand out in the industry. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Rave Alert Review"
4.5/5
What do you like best about RAVE Alert?

Rave Alert provides an organized, clear interface for quickly disseminating important messages to various groups within an organization. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

There are no major issues with the system for saving and editing templates and distributing messages. One minor note is that on the template menu the "send" and "edit" buttons effectively do the same thing, so there is some redundancy there. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

SW
Sophia W.
Utility Maintenance Administrative Assistant
Mid-Market (51-1000 emp.)
"I enjoy the Rave Alert system, it is accurate and very easy to use!"
5/5
What do you like best about RAVE Alert?

That you can schedule and alert for any time of the day. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

That after you send an alert you can't go back and edit it. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"User friendly"
4.5/5
What do you like best about RAVE Alert?

Easy way to get out information to a large number of people. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

I don't have any dislikes, except it is easy to make and send out mistakes if you don't proofread. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Rave is an excellent system and very user friendly!"
5/5
What do you like best about RAVE Alert?

Rave is very easy to use, I really like the training mode which allows you to experience the system without actually sending anything out. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

I haven't found anything I don't like about Rave. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Easy to use with practice"
4.5/5
What do you like best about RAVE Alert?

The support staff is excellent, and the interface is easy to use. Review collected by and hosted on G2.com.

What do you dislike about RAVE Alert?

Honestly, it was the tactics by the salesman in the beginning. Other than that there isn't anything that I dislike. Review collected by and hosted on G2.com.

Response from Ian Wilmot of RAVE Alert

Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.