The ability to manage many users and to provide roles for each group. Review collected by and hosted on G2.com.

Interface design. As with many software that was built in the past the interface stays the same even though other assets have been improved the interface should also follow the updates to align with a modern interface. This is an ongoing and difficult task to stay current. Review collected by and hosted on G2.com.

I use Rave Alert to set up overtime for our correctional facility. I like how it allows me to select certain users, rather than blast everyone and bother them on their days off. I also like the fact that I can choose how they receive the message, so that they cannot say they didn't receive it. Review collected by and hosted on G2.com.

It is more difficult to retrieve responses received through Rave when people respond to the texts. It would be helpful if the responses were right on the dashboard when you sign in. Review collected by and hosted on G2.com.

Relatively easy to use, great way to communicate. Review collected by and hosted on G2.com.

Social media posts don't always go through Review collected by and hosted on G2.com.

It is easy to use. Easy to train other users.

As the administrator of the service it is my responsibility to make sure that the system is 1. running and reliable 2. usable to the customers (safety and security) 3. functioning 24/7/365.

1. The product is bulletproof. We have never had a problem with uptime.

2. With an almost flat learning curve our Safety and Security department has been using RAVE for years without much retraining. As new staff come and go, knowledge is easily transferable.

3. This product needs to run 24/7/365. It has never failed. Review collected by and hosted on G2.com.

There is no sorting of alerts templates. It would be great if you could group them. Review collected by and hosted on G2.com.

Simplicity and reliability. We've had success with RAVE over the past few years. Our end users are happy with their experience. Review collected by and hosted on G2.com.

It would be nice for the end user and /or the sender to be able to cause the alert to trigger different sounds or reactions on the end user's phone. We send different levels of alerts and have yet to find a way for a low level alert to not wake up users but a critical alert to wake them up. Review collected by and hosted on G2.com.

The upside is that it is a very user-friendly service to use and the ease of sending alerts within three to four steps. Review collected by and hosted on G2.com.

I have not found a downside to using Rave. We have had quite a few systems, and this one has surpassed our expectations emensely. Review collected by and hosted on G2.com.

The ease of use is astounding. We are able to deploy the software to end users to use quickly. Segmentation is a plus so that texts are targetted to those who need them. Review collected by and hosted on G2.com.

It would be nice to be able to put in an image into a text if needed, but not a huge issue. Review collected by and hosted on G2.com.

simplicy in communication

ease of signup Review collected by and hosted on G2.com.

occasional registration issues - emails not sent, requring the employee to redo the registration process or a member of HR to manually adding the employee. Review collected by and hosted on G2.com.

Rave Alert is easy to use. Setting up templates for different situations makes it quick to send mass notifications when needed. Review collected by and hosted on G2.com.

I have not found anything that I dislike about Rave. Review collected by and hosted on G2.com.

Easy to use and learn. Not complicated so it can be used quickly in an emergency. Review collected by and hosted on G2.com.

No mobile app. It would be helpful to be able to deploy from cell app. Review collected by and hosted on G2.com.