The rater8 platform has allowed for us to assist our clients improve their NPS and overall patient satisfaction rating. We appreciate working together with their team to service our clients in a collaborative relationship. Review collected by and hosted on G2.com.

I had to think about this, and the one thing that would be nice is if they had a closer relationship with Google among other major listings. Due to Google's verification measures, it can be slow getting new listings up in their platform to start collecting reviews. Review collected by and hosted on G2.com.

I love all of the capabilites that rater8 allows, so that I can dive into and create in-depth reports to find trends and improve patient satisfaction even further. If there is ever a problem, I know that rater8 support will help me within a timely manner and explain things to me in detail. Review collected by and hosted on G2.com.

There is just a lot to learn, but there is nothing wrong with that! Review collected by and hosted on G2.com.

The ease of building your online reputation as well as the support we receive. Review collected by and hosted on G2.com.

Nothing that I can think of. Prouduct works the way it should. Review collected by and hosted on G2.com.

Their expertise and 100% focus are in the healthcare industry. As the owner of a marketing agency that only focuses on the medical space, I can really appreciate their dedication to understanding the needs of healthcare organizations and the patient experience. I think that is what helps them stand out from the rest when it comes to their solutions for reputation management and growth. The product is also easy to use and integrates with all the major EMRs and PM systems to automate workflows. Review collected by and hosted on G2.com.

No dislikes to think of as I think they do a wonderful job. Review collected by and hosted on G2.com.

Kate Hopper is phenomenal. She is kind, knowledgeable, timely, efficient, and a pleasure to work with, Highly recommned working with Kate. Review collected by and hosted on G2.com.

I like it all- easy to use platform with positive results Review collected by and hosted on G2.com.

The customer support at rater8 is always easy to get in touch with and quick to sort out any questions or problems that arise. Review collected by and hosted on G2.com.

If there are longer periods of time when I don't login to check anything, it takes me a bit ot reaquaint myself with all the tabs and dropdowns when I do log back in. Sometimes things are in a very different spot than I think they'll be or hard to find. Review collected by and hosted on G2.com.

Rater8 allows our patients to give a star rating after their visit in two clicks. They can leave a comment if they wish. Making it easy solves the problem of people only leaving feedback when they're unhappy. I appreciate how customizable the product is. I set it up so that every patient can leave feedback without any pre-screening and the process doesn't waste their time. It's extremely effective. I doubt that there's another product that does it this well. Review collected by and hosted on G2.com.

I've used a less expensive product but it was too glitchy. Rater8 has been worth the spend. Review collected by and hosted on G2.com.

Excellent review and Google rating builder. We love seeing all of the positive experiences from our patients.

The system is so easy to use and we love all of the great features of the program. Review collected by and hosted on G2.com.

I do not have any downside to rater8. Excellent Customer service and will work with you if you want to change anything. Review collected by and hosted on G2.com.

Support Services are both timely and informative. The information provided is easy to understand and put into practice. My quarterly call with Madison Steele is by far the best feature. Madison is an expert in presenting Rater8's features and explaining how to implement the data into real time practice resolutions. Review collected by and hosted on G2.com.

No dislikes. All of the reports are very helpful. Review collected by and hosted on G2.com.

How everything is at your fingertip for data and they are constantly adding tools. Review collected by and hosted on G2.com.

I would say the price- with over 52+ providers it can add up for the service. Review collected by and hosted on G2.com.