Julie M.
JM
Julie M.
Marketing Director
Mid-Market (51-1000 emp.)
"SOLD on rater8! RESULTS matter!"
5/5
What do you like best about rater8?

rater8 is an exceptional company. They immediately stood out from their competitors during our due diligence and from the minute we signed on, the support has been spot-on, responsive and powerful. We feel like each member we interact with is top-notch and well-versed in their specialty. The company is also progressive. rater8 is not a reputation management group sitting on their hands. They are constantly coming up with new products and services. I would highly recommend rater8 to anyone! Review collected by and hosted on G2.com.

What do you dislike about rater8?

I am very transparent, so I can honestly say there is NOTHING I dislike. rater8's customer service combined with support services makes the entire experience easy and manageable for all users. Review collected by and hosted on G2.com.

DA
david a.
Director
Mid-Market (51-1000 emp.)
"Excellent Experience"
5/5
What do you like best about rater8?

The level of communication and quantified results! Review collected by and hosted on G2.com.

What do you dislike about rater8?

Nothing, I have no complaints. Everything has exceeded our expectations. Review collected by and hosted on G2.com.

Kathleen G.
KG
Kathleen G.
Practice Development
Small-Business (50 or fewer emp.)
"Rater 8 has had a huge impact on our reputation management success!"
5/5
What do you like best about rater8?

The Rater 8 account management team is focused and attentive to supporting the client's long-term reputation management goals. I always apappreciate the open communication between our advisor and our internal team within our medical practice. Review collected by and hosted on G2.com.

What do you dislike about rater8?

Nothing to mention as it has been overall a very positive experience. Review collected by and hosted on G2.com.

SL
Stacy L.
VP Field Sales and Marketing
Small-Business (50 or fewer emp.)
"The service is great and the team is phenomenal!"
5/5
What do you like best about rater8?

The support team specifically Dominique and Austin are the best! Review collected by and hosted on G2.com.

What do you dislike about rater8?

There is nothing I dislike. I like the service Review collected by and hosted on G2.com.

DM
Denise M.
Administrator
Small-Business (50 or fewer emp.)
"Wonderful experience for our medical practice!"
5/5
What do you like best about rater8?

quarterly meetings that allow you to review your progress. Review collected by and hosted on G2.com.

What do you dislike about rater8?

Having to download the data but there's no other way for them to have the data Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"rater8"
5/5
What do you like best about rater8?

rater8 has an easy to use platform to accumulate patient feedback following their visit with their doctor. We have been utilizing the company over a year to increase our online presence and help patients see how we are different from our local competitors. Review collected by and hosted on G2.com.

What do you dislike about rater8?

There isn't much to dislike, rater8 leads you through the process and helps suggest tweaks as time goes by to increase traffic, improve performance and help the practice benchmark how they are doing in real time. Review collected by and hosted on G2.com.

Ben B.
BB
Ben B.
CEO
Mid-Market (51-1000 emp.)
"Focused Performance"
5/5
What do you like best about rater8?

We made a simple goal at the beginning of implementation: Improve our online reputation. We wanted our online reputation to reflect what we knew to be true with our already outstanding community reputation. We saw immediate improvements in our online ratings and continue to gain valuable feedback from our patients. Review collected by and hosted on G2.com.

What do you dislike about rater8?

No dislikes with rater 8. I do wish we could get some of the reporting dashboards in a PDF format for downloadable content. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Always Amazed!"
5/5
What do you like best about rater8?

We just had a quarterly review with Madison Steele. She does a fantastic job guiding our practice on the platform and her passion for Rater8 is infectious. Madison loves her job and we always learn a lot when we speak to her. Review collected by and hosted on G2.com.

What do you dislike about rater8?

We haven't had any issues with Rater8. We are happy. Review collected by and hosted on G2.com.

LH
Lynda H.
Practice Administrator
Small-Business (50 or fewer emp.)
"Love this product"
5/5
What do you like best about rater8?

Our doctors' online ratings have increased drastically. They have great widgets to tie into our website to show ratings and comments. Super easy. This product does not require a lot of my time to administer. I appreciate this because I do not have time to devote to it. Review collected by and hosted on G2.com.

What do you dislike about rater8?

Nothing. They continue to add new services to meet our needs. I have nothing negative to say. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"5-stars across the board!"
5/5
What do you like best about rater8?

Rater8 is incredibly intuitive and user-friendly. Their customer support is truly unparalleled and they are constantly innovating new features. Review collected by and hosted on G2.com.

What do you dislike about rater8?

Our experience with Rater8 has only been positive! Review collected by and hosted on G2.com.