--- title: rater8 Reviews meta_title: 'rater8 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how rater8 works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 117 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # rater8 Reviews **Vendor:** rater8 **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 117 ## About rater8 Unlock unparalleled visibility and sustainable growth for your practice with the rater8 Visibility Engine (raVE), the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving practice revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, practices can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your practice from invisible to in-demand with rater8. ## rater8 Pros & Cons **What users like:** - Users appreciate the **ease of use** of Rater8, facilitating seamless integration and efficient patient feedback collection. (21 reviews) - Users rave about Rater8's **exceptional customer support** , with a responsive team ready to assist anytime. (13 reviews) - Users enjoy the **instant results** from Rater8, boosting their reviews significantly with ease and efficiency. (12 reviews) - Users value the **real-time feedback** from Rater8, enhancing their practice's growth and online reputation significantly. (10 reviews) - Users praise the **ease of use and effective team support** of rater8 for managing online reviews and reputation. (9 reviews) - Helpful (7 reviews) - Professionalism (5 reviews) - Reporting (5 reviews) - Dashboard Usability (4 reviews) - Educational Resources (4 reviews) **What users dislike:** - Users find the **review management process tedious** due to time constraints and limitations on certain demographics contributing reviews. (3 reviews) - Users find the **user interface unintuitive** , often struggling to navigate tabs and dropdowns after time away. (2 reviews) - Users find **difficult navigation** challenging, as it takes time to reacquaint themselves with the interface and tabs. (1 reviews) - Users find the **pricing of rater8 to be expensive** compared to competitors offering integrated reputation management features. (1 reviews) - Users find the **inadequate reporting** limits their ability to track reviews and address issues effectively. (1 reviews) - Incomplete Data (1 reviews) - Users desire a **broader range of features** from Rater8, like listing management and online scheduling tools. (1 reviews) - Scheduling Issues (1 reviews) ## rater8 Reviews ### 1. Insightful Dashboard and Analytics from Customer Reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna B. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about rater8?** The dashboard and analytical information that it compiles from the reviews **What do you dislike about rater8?** Limited ability to add questions like, 'how did you hear about us'. there seems to be limits on the custimization. **What problems is rater8 solving and how is that benefiting you?** ability to have our patients rate our providers on their experience and market to the feedback. use this feedback for sharing reviews and ratings. ### 2. Helping us improve the number of reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about rater8?** GIve us an option to reach our patients and families to obtain quality feedback **What do you dislike about rater8?** WIsh they gave conversions not just for who opens requests but also amount of people who respond **What problems is rater8 solving and how is that benefiting you?** We had low number of google reviews and the negative ones were tough to overcome. Numbers have increased and the positive reviews can help outweigh the negative ones. ### 3. New Rater8 customer **Rating:** 4.0/5.0 stars **Reviewed by:** Josh R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about rater8?** They have been very helpful and maintain very useful quarterly meetings **What do you dislike about rater8?** The annual fee was more than we had budgeted but has been a good experience. **What problems is rater8 solving and how is that benefiting you?** Performing patient reviews and helping record reviews online with Google and others. ### 4. Great reputation management solution for our orthpedic practice! **Rating:** 4.0/5.0 stars **Reviewed by:** Torin D. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about rater8?** Rater8 support team is fairly responsive to any urgent/sudden issues we're experiencing and especially with the addition of any new physician or new location. Their internal survey application is very useful and easy to use. It's intuitive for most and they have very advanced and robust reports. Even better is that they benchmark your practice with other similar healthcare practices because they use a consistent library of survey questions that all of their clients use. **What do you dislike about rater8?** If you struggle with reputation management or how to use Google My Business and other reputation platforms then Rater8 can only help you so much. Luckily I'm fairly literate and experienced with these platforms so I don't need a lot of handholding (although some of that came from teaching myself how they work). I'm sure other organizations may benefit from extra training or guidance from Rater8. Another dislike is that Rater8 charges extra rates or similar rates to physicians in order to manage mid-levels (PAs, PTs/OTs) while other reputation management companies only charge to manage physicians. They also seem slow to roll out with new add-ons and advancements with the entire Rater8 experience/dashboard. We may talk about a potential feature during one quarterly meeting and then there are no further updates on it or it just dies and is never circled back to. **What problems is rater8 solving and how is that benefiting you?** Centralizing the entire reputation management experience is crucial. the Rater8 survey dashboard has come a long way. Being able to respond to all Google reviews through a central dashboard has really helped and their robust/advanced reports are great! ### 5. Helpful and kind **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about rater8?** Rater8 is very helpful and there to assist in any way necessary. **What do you dislike about rater8?** Sometimes you have to go through multiple people to reach the one you need. Sometimes the head doesn't know what the hand is doing and things are done that affect other projects. **What problems is rater8 solving and how is that benefiting you?** Spanish reviews, it would greatly benefit as many patients in our practice are Spanish speaking only. ## rater8 Discussions - [What is rater8 used for?](https://www.g2.com/discussions/what-is-rater8-used-for) - 1 comment - [View rater8 pricing details and edition comparison](https://www.g2.com/products/rater8/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A01%3A27+-0500&secure%5Bsession_id%5D=9a3a743b-a79e-462e-9ec6-0bff43cabc26&secure%5Btoken%5D=2396a6a13dab9bffd8123f99a07e85d17fc7a044199537a607b891900505131f&format=llm_user) ## rater8 Integrations - [4D EMR](https://www.g2.com/products/4d-emr/reviews) - [Acumen](https://www.g2.com/products/association-analytics-acumen/reviews) - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Aesthetic Record](https://www.g2.com/products/aesthetic-record-aesthetic-record/reviews) - 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[OncoEMR](https://www.g2.com/products/oncoemr/reviews) - [Open Practice](https://www.g2.com/products/open-practice/reviews) - [OptiMantra](https://www.g2.com/products/optimantra/reviews) - [Optivate](https://www.g2.com/products/optivate/reviews) - [OSCAR](https://www.g2.com/products/tgi-maritime-software-oscar/reviews) - [PatientNow](https://www.g2.com/products/patientnow/reviews) - [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) - [PracticeQ](https://www.g2.com/products/practiceq/reviews) - [PrognoCIS](https://www.g2.com/products/prognocis/reviews) - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) - [RXNT](https://www.g2.com/products/rxnt/reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - [Treatspace](https://www.g2.com/products/treatspace/reviews) - [TRIARQ](https://www.g2.com/products/triarq/reviews) - [Valant](https://www.g2.com/products/valant/reviews) - [WeInfuse](https://www.g2.com/products/weinfuse/reviews) ## rater8 Features **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Consumer Intelligence** - Customer Feedback - Sentiment Analysis - Competitive Analysis **Operations** - Workflow Management - Interoperability - Engagement Measuring - Patient Satisfaction Management - EHR Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Media Management - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top rater8 Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews)