---
title: Rasayel Reviews
meta_title: 'Rasayel Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 44 reviews by the users' company size, role or industry to
  find out how Rasayel works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 44
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Rasayel Reviews
**Vendor:** Rasayel, Inc.  
**Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 44
## About Rasayel
Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel&#39;s shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You&#39;ll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel&#39;s API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.



## Rasayel Pros & Cons
**What users like:**

- Users find Rasayel **easy to use** , enjoying its intuitive design and effective integration with existing systems. (23 reviews)
- Users commend the **responsive customer support** of Rasayel, appreciating their speed and attentiveness in issue resolution. (14 reviews)
- Users commend Rasayel&#39;s **responsive support** and seamless WhatsApp integration, enhancing collaboration and efficiency for teams. (12 reviews)
- Users value Rasayel&#39;s **seamless WhatsApp integration** and intuitive interface, enhancing team collaboration and customer engagement. (11 reviews)
- Users praise the **efficiency** of Rasayel, enhancing productivity for sales and support teams with its user-friendly interface. (10 reviews)
- Users value the **straightforward user interface** of Rasayel, making it easy to navigate and implement. (10 reviews)
- Intuitive (9 reviews)
- Automation (8 reviews)
- Communication (8 reviews)
- Simple (7 reviews)

**What users dislike:**

- Users note the **limited features** of Rasayel, highlighting the need for better analytics and a user-friendly interface. (7 reviews)
- Users note **missing features** in Rasayel, but appreciate the team&#39;s commitment to continuous improvement and future updates. (6 reviews)
- Users struggle with **poor navigation** , finding the interface cluttered and challenging to understand, especially for newcomers. (4 reviews)
- Users find the **limited outreach time** and lack of group functionality to be significant drawbacks of Rasayel. (3 reviews)
- Users find the pricing of Rasayel to be **expensive and unclear** , complicating budgeting for startups and small businesses. (3 reviews)
- Integration Issues (3 reviews)
- Lack of Integrations (3 reviews)
- Users find the **inability to merge chats** and limited analytics options a significant drawback for their needs. (3 reviews)
- Users find the **limited integration** with other platforms to be a significant drawback for their business needs. (3 reviews)
- Poor UI (3 reviews)

## Rasayel Reviews
  ### 1. Outstanding support from Rasayel!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nouran A. | Sales coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Rasayel?**

I recently encountered an issue reconnecting my WhatsApp number to Rasayel after removing it, and it was a bit stressful at first. Thankfully, I reached out to Rasayel’s customer service, and I couldn’t be more impressed. 
The support rep, Alexandra, was incredibly clear, patient, and walked me through every step of the process without rushing or overcomplicating things. 

She made a potentially frustrating situation feel easy and manageable. Truly appreciate the professionalism and support, this kind of service makes a huge difference. 
Keep up the great work!

**What do you dislike about Rasayel?**

The only downside would just be the duplicate numbers or duplicate chats that appear when sending a campaign to a very large number of clients,

**What problems is Rasayel solving and how is that benefiting you?**

Anything chat related and Meta/channels related. 
It helped me reconnect my channel after a week of not being able to talk with costumers 

Only to realize i should have reached out to the support earlier, they fixed the issue within just a couple of hours

  ### 2. Great tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rose G. | Health Navigator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2024

**What do you like best about Rasayel?**

Ver easy to use and great interaction- "Whatsapp"

**What do you dislike about Rasayel?**

Great tool but the time period for outreach-24 hrs, is too short and I can not re initiate a conversation with a cliet

**What problems is Rasayel solving and how is that benefiting you?**

Engagement is higher while using as opposed to responses via other Apps/emails etc
Mass deployment of campaigns

  ### 3. Rasayel is a great tool to connect to your customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2024

**What do you like best about Rasayel?**

The user interface of Rasayel is based on WhatsApp which everyone is familiar with. This makes the experience very easy to perceive and to use on a daily basis to connect with the customers. You can also categorize your chats based on the lead type.

**What do you dislike about Rasayel?**

As for today you cannot create a group with your customers.

**What problems is Rasayel solving and how is that benefiting you?**

Customer communication is challenging and reaching to customers is not easy. Rasayel fills this gap and brings you close to your customers.



- [View Rasayel pricing details and edition comparison](https://www.g2.com/products/rasayel/reviews?filters%5Bsentiment_snippet%5D=1045681&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A17%3A27+-0500&secure%5Bsession_id%5D=80a6c1b7-0cd2-494c-841f-2b267b2234a3&secure%5Btoken%5D=1a0b95e2823975eb632e1d6d27714477df0e4f7187ae1dc1d2b22aa5a07df2cb&format=llm_user)

## Rasayel Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Code Generation
- Text to Image
- Generative AI
- API
- Natural Language Processing
- Virtual Characters and Avatars
- Content Generation
- Personalization and Recommendation
- Conditional Generation
- Transformer Model
- Automated Image & Video Editing
- Interactive and Co-Creative Systems
- Text Summarization
- Data Augmentation
- Variation Autoencoder Models
- Adversarial Training
- Transfer Learning and Fine-tuning
- Simulation and Scenario Generation
- Creative Design
- AI Copilot
- Prompt Engineering
- Foundation Model

**Core Conversational Capabilities - AI Chatbots**
- Controlled LLM Response Generation
- Context Maintenance Within Sessions
- Natural Language Understanding & Intent Inference

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records
- Business Process Automation
- Performance Management
- Calendar Management
- Sales Pipeline Management
- Communication Management
- Campaign Management

**Channels**
- Multi-Channel Coverage
- Open Listening
- Physical Media

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Data**
- Reliability
- Data Security

**WhatsApp Messaging - WhatsApp Marketing**
- Transactional Messages
- Bulk WhatsApp Messaging
- Conversational Messaging
- Personalization
- Promotional Messages
- Automated Replies

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Design**
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance
- Batch Communications
- Multi-Channel Communication
- On-Demand Communications
- Interactive Content

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Interaction**
- Complex Query Handling
- Natural Conversation
- Understanding
- Feedback Management
- Customizability
- Multi-Channel Management
- Communication Management
- Workflow Management
- Email Management
- Knowledge Base Management

**WhatsApp Business Platform - WhatsApp Marketing**
- Segmentation
- API Integration
- WhatsApp Commerce
- Analytics

**Task & Flow Management - AI Chatbots**
- Scripted Dialogue & Decision Tree Support
- Fallback Responses for Unknown Queries

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Learning**
- User Interaction Learning
- Error Learning

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

**Additional Functionality**
- Chat/Messaging
- Customer Database
- Customizable Branding
- Call Recording
- Autoresponders
- IVR
- Email Management
- Template Management
- SMS Messaging
- Surveys & Feedback
- Content Management
- Knowledge Base Management
- Compliance Management
- Multi-Language
- Interaction Tracking
- Third-Party Integrations
- Social Media Integration
- Workflow Management
- Customer History
- Activity Dashboard
- AI Copilot
- Video Support
- CRM
- Inbox Management
- API
- Alerts/Notifications
- Feedback Management
- Reporting & Statistics
- Collaboration Tools
- Activity Tracking

**Deployment & Embedding - AI Chatbots**
- API Access for Business System Integration
- Web Widget & SDK Embedding

**Content Generation**
- Creativity
- Content Accuracy

**Generative AI**
- AI Text Generation
- Generative AI
- Lead Generation

**Admin & Configuration - AI Chatbots**
- No-Code Conversation Design

**System**
- API Flexibility
- Update Frequency and Utility
- Cross-Platform Compatibility	
- Software Integration
- Third-Party Integrations

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Strategic Planning

**Additional Functionality**
- Prospecting Tools
- Reporting/Analytics
- AI Copilot
- Auto-Dialer
- For Sales Teams/Organizations

**Agentic AI - AI Chatbots**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Monitoring & Improvement - AI Chatbots**
- Feedback-Driven Response Optimization

**Reliability & Safety - AI Chatbots**
- Guardrails & Content Controls

**Additional Functionality**
- Autoresponders
- Configurable Workflow
- Natural Language Processing
- Customizable Branding
- Sentiment Analysis
- Real-Time Analytics
- Pre-Configured Bot
- Activity Dashboard
- Live Chat
- Real-Time Monitoring
- Code-free Development
- Reporting & Statistics
- Speech Recognition
- Drag & Drop
- Reporting/Analytics
- Generative AI
- Customer Service Analytics
- Chatbot
- Intent Recognition
- Lead Capture
- Multi-Channel Communication
- Search/Filter
- Visual Analytics
- AI Copilot
- Chat/Messaging
- CRM
- Chat Transcript
- Performance Metrics
- Contextual Guidance
- Natural Language Search
- Monitoring
- Speech Synthesis
- Real-Time Notifications
- Customer Database
- API
- For Developers
- Customer Segmentation
- Alerts/Escalation
- Engagement Tracking

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