Verified User in Information Services
CI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"User-Friendly CDP Solution with very responsive support"
5/5
What do you like best about Raptor by Ibexa?

Raptor is a easy to use platform to really segment your data from multiple sources that enables us execute personalized marketing campaigns. The platform is very intuitive and easy to use, even for me, who for non-tech people. So really made for marketeers. It's easy to integrate with any other tool. The customer support is very responsive and the team is great to work with. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

Sometimes, there are very minor delays in syncing data when handling complex segments, but these are infrequent and don’t impact our workflows. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Raptors e-mail personalization has been a game-changer for us"
5/5
What do you like best about Raptor by Ibexa?

Raptors email personalization has been a game-changer for our email performance for several reasons:

- Real-time, tailored content has boosted our open and click-through rates.

- Dynamic personalization makes each e-mail feel unique and relevant to the recipient.

- Easy to set up and integrate with our existing e-mail systems.

- Responsive support team, always ready to help with any customization needs Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

Honestly, I have nothing negative to say about Raptor. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great product and people"
5/5
What do you like best about Raptor by Ibexa?

Their selected range of products around 1P data and product recommendations makes it possible to be very user centric in a short time to value. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

There is not anything that i directly dislike Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Personalization - A key tool in today's marketing"
5/5
What do you like best about Raptor by Ibexa?

Raptor is in my opinion, among the best services when it comes to personalization. It offers different solutions to personalization and is built to offer natural scalability. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

I really haven't had any negative experiences with Raptor Services as of right now. If I were to mention one small thing, I would like for behavioral triggers to mention exactly how they are configured in the Dashboard. Yes you can create a description but why not add that as soon as the trigger is created? Next would be to also make this information available in our e-mail platform in the flows. Review collected by and hosted on G2.com.

Steffen G.
SG
Steffen G.
Customer Analytics Consultant
Small-Business (50 or fewer emp.)
"Very intuitive interface and great for data insights"
5/5
What do you like best about Raptor by Ibexa?

Very intuitive interface

Easy to get started.

Great customer support and great understanding of commercial issues. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

I havent experienced any dislikes so far. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Solution for Customer Data"
5/5
What do you like best about Raptor by Ibexa?

As a consultant advising companies on customer data platforms, I highly recommend Raptor CDP. The platform excels in collecting and integrating data from various touchpoints, providing powerful segmentation and real-time analytics. This enables companies to create highly personalized marketing strategies, significantly boosting engagement and ROI. While the pricing structure can be complex, the Raptor team offers exceptional support, making it manageable. Overall, Raptor CDP is an invaluable tool for any business looking to enhance its data-driven marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

I found the pricing structure a bit tricky to navigate initially. The various tiers and options required careful consideration to fit our budget and needs. Fortunately, the Raptor team was incredibly helpful in guiding us through the process. Their support made it much easier to understand and manage the costs effectively. Review collected by and hosted on G2.com.

Amalie Margrethe M.
AM
Amalie Margrethe M.
Webkoordinator
Small-Business (50 or fewer emp.)
"Customized solutions and quick service"
5/5
What do you like best about Raptor by Ibexa?

The customized service and the positive mindset about opportunities/new solutions for our integrations, aswell as the rapid feedback and service from the developers/consultants. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

It would be helpfull for me to see more case examples, when deciding variables and desing for our raptor integrations. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"A great platform"
5/5
What do you like best about Raptor by Ibexa?

Easy to use with a huge impact and at great number of relevant features. Great service og support. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

I don't have time to use all the great features in Raptor. :) Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"My 3-Year Experience with Raptor"
4/5
What do you like best about Raptor by Ibexa?

I value having all our data centralized in one place and how easy the data is to use afterwards. Their customer service is also excellent—friendly and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

I would love if Raptor had email integrated so we shouldn't shuffle as much between systems. Review collected by and hosted on G2.com.

Jannie R.
JR
Jannie R.
Digital Media Specialist
Mid-Market (51-1000 emp.)
"Very satisfied"
4.5/5
What do you like best about Raptor by Ibexa?

Very helpful and flexible consultancy. Always ready to find a solution best for us. The quality is also very high - technically skilled and friendly.

Usability in the Raptor platform and coding in our email platform that is very easy to learn for most people. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

Technical errors can occur, but it is solved very fast. Review collected by and hosted on G2.com.