I like the fact that we can see pictures of the parents/guardians and children, and match them up. I also like that, in the most recent update, you can now add students to guardians, as you are checking them out. We have many families of 3 or more students and it has made the checkout process much smoother. Before, you had to enter each child separately. Review collected by and hosted on G2.com.
Sometimes it's slow when scanning ... makes it hard on people when waiting. Would like to have Volunteers and Visitors to only scan once so that they don't have to scan a second time when picking up a child. Now they get scanned in for volunteer/visitor and have to then again get scanned when picking up their student. Also, when the update occurred, the entire data base was wiped clean and all parents needed to be re-scanned. We have 700 students, that's a lot of parent/guardians to have to start all over with. Maybe find a way to be able to update without having to delete the current data. Review collected by and hosted on G2.com.
I love how you can sign parent volunteers & outside contractors using their license and know right there and then that they aren’t a sex offender. Review collected by and hosted on G2.com.
I wish there were more employees of raptor that actually worked at a school site prior. There are so many things that don’t work or make sense and if they worked at a school prior it would help them understand things a lot better and actually have those things work. Review collected by and hosted on G2.com.
It's easy to use and very user friendly, its easy to connect to different hardware for scanning IDs and printing name tags Review collected by and hosted on G2.com.
It would be nice if there were wireless printers and scanners that worked with it, otherwise there's nothing to dislike Review collected by and hosted on G2.com.
Raptor has been excellent for scanning in visitors to our school. It makes it easier to know more about who is coming in. Review collected by and hosted on G2.com.
It can be time consuming when several people are trying to come into the building. Review collected by and hosted on G2.com.
I like the mobile accesibility of this software. It gives you access to real time, live updates through easy mobile interactions. It makes it easy for professionals to communicate with each other in terms of rosters, attendance, and any emergencies that need to be communicated. You can even put emergency planning on there for people to be able to view and use. Review collected by and hosted on G2.com.
It's geared towards schools but can be very useful in all fields, especially governmental agencies where workers are in the field a lot. Review collected by and hosted on G2.com.
I really like that Raptor is easy to use and I rarely have issues. It's s great way to keep track of incoming visitors. Review collected by and hosted on G2.com.
I don't think there is anything I dislike about Raptor. At times though, the machine does malfunction. Review collected by and hosted on G2.com.
Raptor offers an easy way to keep yourself and establishment safe from potential threats. Its fairly easy to run a drivers license through your machine and pull up any possible offenses of that person. It is also a great way to keep track of visitors and/or volunteers that enter your building. Review collected by and hosted on G2.com.
The machine that takes in the ID/Drivers License does sometimes malfunction and the information will either not transfer correctly or not transfer at all. Review collected by and hosted on G2.com.
All the information and alerts. The system is great if we were not screening hundreds f people per hour. Review collected by and hosted on G2.com.
The system takes too long, for us it created a bottle neck at the front desk. Review collected by and hosted on G2.com.