--- title: RapidStart CRM Reviews meta_title: 'RapidStart CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RapidStart CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2025-10-30' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # RapidStart CRM Reviews **Vendor:** RapidStart Global **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About RapidStart CRM Powerful Business Applications shouldn't be HARD! RapidStart CRM, the #1 ranked app in Microsoft's AppSource, is an excellent Simple-to-use Sales and Service application for essential business processes. Over 100,000 users are successfully using our apps and add-ons right now! RapidStart CRM shines even brighter when utilized as an accelerator. Behind our Simple-to-use UI lies a tremendous amount of Power and Flexibility. Any additional business requirement can be built on our solid RapidStart CRM foundation atop Microsoft's Dataverse. In addition to building more capabilities yourself or engaging our expert team, we also offer pre-built free add-ons for CSAT and Web Forms and low-cost add-ons for Project Management, Field Service, and Time Tracking. All of our Apps run on $5 Microsoft Power Apps licenses. ## RapidStart CRM Reviews ### 1. RapidStart CRM is a great shortcut **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne H. | Power Apps Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about RapidStart CRM?** RapidStart CRM gave us an excellent foundation for our customized app. We are a Nonprofit and do not have the staff to build the entire CRM on our own. RapidStart has been a great way to kick-start the process for us without starting at ground zero. **What do you dislike about RapidStart CRM?** Some customizations have been challenging to work with because there is no explanation of the setup of the app available to customers who are developing on top of RapidStart CRM **What problems is RapidStart CRM solving and how is that benefiting you?** Without RapidStart CRM, my team would have had to develop our CRM from the ground up. As a Nonprofit, we do not have the funds for Dynamics 365 or the staff to create our own app independently. ### 2. Ideal CRM solution for Microsoft Dataverse Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2022 **What do you like best about RapidStart CRM?** Rapid Start CRM is an incredible product offering from Forceworks. It is built entirely on the Microsoft Dynamics environment and is ready to go "out of the box with all the CRM features a growing business requires. You can set up Rapid Start CRM in a Microsoft environment and customize all sorts of functionality, including outlook integration, customer email and phone tracking, email templates, etc. We found we could easily customize almost everything in Rapid Start CRM as it is standard-built on Microsoft. The dataverse tables all follow Microsoft, allowing us to extend functionality with Microsoft Graph API. If you are looking to deploy a CRM solution and are a Microsoft customer, call or email Forceworks today. If you find that you are outgrowing Rapid Start CRM or are worried about how you can evolve to Microsoft Dynamics Sales/Service, fear not; with Rapid Start CRM you are building your customer solutions on the same Microsoft Dynamics platform. Think of Rapid Start as the perfect solution for building your Microsoft integrated business backend, with unlimited expansion and integration from Microsoft as you need it. **What do you dislike about RapidStart CRM?** There are a few functions that are specific to Rapid Start that can cause minor issues when trying to implement complex customizations. These are very unlikely to affect the vast majority of business customers. For example, we needed a more traditional relational database approach to linking family accounts and contacts. We also did not need the contact "prospect" architecture. Also, we find the whole "user" and "teams" structure confusing. **What problems is RapidStart CRM solving and how is that benefiting you?** Integrating your customer relationship management challenges, especially for sales and service, solves the challenge of integrating one easy-to-use solution. Through straightforward software customization, we could extend customer service tasks specific to an educational institution, such as tracking student registration, attendance, and performance reporting. **Official Response from Steve Mordue MVP:** > Thanks John! We have added more information to our Documentation about Users and Teams. - [View RapidStart CRM pricing details and edition comparison](https://www.g2.com/products/rapidstart-crm/reviews?open_modal_url=%2Fproducts%2Frapidstart-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Frapidstart-crm%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+10%3A41%3A37+-0500&secure%5Bsession_id%5D=3395cf8d-01f7-473c-acbf-b6c58990fd1a&secure%5Btoken%5D=1e342805d1134e889bf89d5d45051dd4c15ec69bcbe8acb1a746c9df11fe7666&format=llm_user) ## RapidStart CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top RapidStart CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,687 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,299 reviews)