RapidScale CloudServer - IaaS Reviews & Product Details


What is RapidScale CloudServer - IaaS?

CloudServer eliminates the need to spend capital on upgrading physical hardware and moves businesses into an Operating Expense (OpEx) model. The business doesn't have to manage or control the underlying cloud physical infrastructure but still has control over operating systems, storage, and applications. Virtual servers offer numerous advantages over physical servers. Manageability of virtual servers is simpler because you can easily connect to the server’s console remotely without the need for special remote access hardware. You can also clone virtual servers and create templates for quick replication. Lastly, virtual servers all see the same virtual hardware to ensure that your applications all run on similar hardware to eliminate problems that may arise from dissimilar hardware. CloudServer has a pay-as-you-go model which allows you to scale up or down depending on your needs. When it comes to pricey hardware, an organization can save a lot by using RapidScale’s secure infrastructure and paying for only what was used. With IaaS an organization can eliminate the many negative aspects of IT expansion, especially issues with in-house infrastructure, while still receiving the processing power and storage that you need to run business-critical applications.

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RapidScale CloudServer - IaaS Profile Details

RapidScale CloudServer - IaaS Profile Details

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Vendor
RapidScale
Company Website
Year Founded
2008
HQ Location
Irvine, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
91
Twitter
@Rapid_Scale
Twitter Followers
3,300
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RapidScale CloudServer - IaaS Reviews

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1-5 of 5 total RapidScale CloudServer - IaaS reviews

RapidScale CloudServer - IaaS Reviews

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1-5 of 5 total RapidScale CloudServer - IaaS reviews
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CTO
Mid-Market
(51-200 employees)
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Verified Current User
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"Hands down best support team I have ever dealt with"

What do you like best?

As stated in the title Rapidscale has hands down best support team I have ever dealt with. I am the Chief Technology Officer in my organization and I have to deal with support teams constantly on a daily basis. In the 3 years I have been working with Rapidscale their support team has not seen a lot of turnover and normally the support reps know me by name when I call in. You cant ask for a better team when in comparison to companies other support teams "your just a number and a ticket."

What do you dislike?

On rare occasions there have been issues with one of Rapidscales providers which is out of their control and understandable.

What problems are you solving with the product? What benefits have you realized?

Complete "work from anywhere" environment for all our Lawyers in multiple states. Excellent 24hour support team that actually listen to problems instead of passing the buck or blaming something else before troubleshooting.

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IT Manager
Mid-Market
(51-200 employees)
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"A 15 year leap in services, security and technology"

What do you like best?

The best thing about using RapidScales' IaaS is RapidScale. Service is only as good as the people supporting it, and the RapidScales' staff (from the help desk to the sr. engineers) are incredibly resourceful and responsive.

What do you dislike?

Essential Ingredients' biggest disappointment is that we didn't connect with RapidScale sooner. We could have saved a lot of time and money. Deployments, upgrades and migrations go-live in a fraction of the time experienced with past vendors.

What problems are you solving with the product? What benefits have you realized?

Using RapidScale to host our IaaS has been the answer to our past "Managed Service Provider" (MSP) problems. Where others fall short, RapidScale has proven in reliability and responsiveness which continually validates our decision to run our business on RapidScales' IaaS.

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Managing Director
Legal Services
Small-Business
(11-50 employees)
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"A Great Partner and a Great Cloud Services Provider"

What do you like best?

RapidScale has been our primary hosting and infrastructure provider for almost two years, and over that time they have become one of our most trusted partners. They take the time to understand our business and then build an environment tailored to needs.

What do you dislike?

Any infrastructure transition creates a difficult on boarding process, but RapidScale went to great lengths to help make the migration process as efficient as possible.

Recommendations to others considering the product:

Do your research, because if you engage with a provider who doesn't have the same level of expertise as RapidScale you will be disappointed.

What problems are you solving with the product? What benefits have you realized?

RapidScale provides everything from basic storage and virtual machines, to complex solution consulting.

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Director
Small-Business
(2-10 employees)
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"Best Performance/Price Point for IaaS"

What do you like best?

Solid support, hardware and management platforms

Employees are always willing to go the extra mile to ensure customer satisfaction

What do you dislike?

Monthly minimum commitments

VMware limitations on auto-powering on/off machines (automation)

What problems are you solving with the product? What benefits have you realized?

RapidScale IaaS has allowed us to scale our business without a significant hardware expense and a flat monthly fee for a set number of resources that can grow with us.

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SVP, Chief Information Security Officer (CISO)/Director of IT
Banking
Small-Business
(11-50 employees)
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"Excellent Product/Services and Superb Customer Support!"

What do you like best?

Very reliable and consistent hardware, software and network platforms. Technical support teams are A++. The service level agreement is excellent!

What do you dislike?

Rapidscale has been effective and quick in dealing and resolving any issues as they arise. I could not recall of any instance where issues linger so I only have a good and positive feedback/experience with them.

Recommendations to others considering the product:

N/A

What problems are you solving with the product? What benefits have you realized?

Rapidscale provided us the scalability and the competitive advantage! Met all our business continuity and disaster recovery requirements. Provided as with a secure computing environment to meet all our regulatory compliance needs and requirements.

RapidScale CloudServer - IaaS Features

  • Networking
  • Virtual Machines
  • Security
  • Maintenance
  • Cloud Migration
  • Storage Management

RapidScale CloudServer - IaaS User Ratings

9.7
Ease of Use
Average: 8.7*
10.0
Quality of Support
Average: 8.6*
8.8
Ease of Setup
Average: 8.5*
* Infrastructure as a Service (IaaS) Category
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