---
title: RapidNPS Reviews
meta_title: 'RapidNPS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how RapidNPS works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# RapidNPS Reviews
**Vendor:** KEEPGROWUP DMCC  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About RapidNPS
RapidNPS offers a single dashboard for tracking customer satisfaction across various locations per different tracking sources (employees, sales channels, or product groups), in addition to enhancing Google Reviews rating.




## RapidNPS Reviews
  ### 1. "Best Customer Satisfaction analysis tool-RapidNPS"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Satish  K. | Head Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2024

**What do you like best about RapidNPS?**

We as an Organisation like the RapidNPS as it provides 
- Actionable insights
- Integration Capabilities with other softwares 
- Scalable and flexible
-Best CUstomer service team

**What do you dislike about RapidNPS?**

Overall it is best and value for money, however if Cost of the overall package can be slightly reduced then it would be better, rest all is really great

**What problems is RapidNPS solving and how is that benefiting you?**

We were not getting actual customer feedback and failed to capture their actual voice.



- [View RapidNPS pricing details and edition comparison](https://www.g2.com/products/rapidnps/reviews?open_modal_url=%2Fproducts%2Frapidnps%2Fwishlists%3Fhost_path%3D%252Fproducts%252Frapidnps%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A06%3A54+-0500&secure%5Bsession_id%5D=6f53eca7-ff1f-4921-841d-d4f8fd3b518c&secure%5Btoken%5D=26d1af7fc1d5202f0c7b57c11f888af5ada3cd3b2198edb1bfa410295767625c&format=llm_user)

## RapidNPS Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
- Competitive Analysis

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring
- Review Monitoring
- Brand Management
- Template Management
- SEO Management
- Response Management
- Customer Experience Management
- Negative Feedback Management
- Keyword Tracking

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- CRM Integration
- Third-Party Integrations
- Social Media Integration

**Additional Functionality**
- White Label
- Hashtag Tracking
- Review Sharing
- Reporting/Analytics
- Predictive Analytics
- Customer Advocacy
- Automated Responses
- Multi-Channel Distribution
- AI Copilot
- Employee Advocacy
- Widgets
- Search/Filter
- Scoring
- API
- Customizable Reports
- Alerts/Notifications
- Customizable Fields
- Review Request
- Engagement Tracking

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