Anna M.
AM
Anna M.
Sr. Ecommerce Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Fast, Consistent Translations with a Straightforward Ordering Process"
5/5
What do you like best about Rapid Translate?

Consistency and speed are key elements with high value. Our website translation and certified customer documents are translated using RapidTranslate. The ordering process is straightforward enough that I wouldn't need to get the team involved.

The translations of website content are clear, readable and not overly literal. That helps us save editing time. Following the submission of certified translations on the document side, no issues had been encountered to avoid delays in compliance-related situations.

Often accurate turnaround times. Our predictability aids us when we launch region-specific updates or respond to customer documentation requests. Review collected by and hosted on G2.com.

What do you dislike about Rapid Translate?

The price may seem a bit high for short documents or small edits. When we need only a one-page translation, the cost per order adds up.

If something is submitted late on a Friday, the delivery period can extend into the next week. It hasnt created any major issues, but we have started to plan it.

Having clearer bulk pricing options for periodic ecommerce content would also be very helpful. Review collected by and hosted on G2.com.

Martin M.
MM
Martin M.
Senior Ecommerce Manager
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Sustainable TikTok growth without internal workload."
5/5
What do you like best about Rapid Translate?

As a small eCommerce team, we dont have dedicated headcount for TikTok growth. High Social's automated targeting enabled us to cultivate a more consistent follower base sans daily manual engagement.

Our niche seemed to experience audience growth. Engagement was not inflated or random. We tracked our communication traffic from TikTok and Slack with Google Analytics. They worked fine.

The setup was less than a month and we started to see meaningful impact around month six, mainly in brand awareness and incremental traffic. Review collected by and hosted on G2.com.

What do you dislike about Rapid Translate?

The dashboard might give additional insights. For ecommerce, we care about attribution; there is no direct CRM or ecommerce platform integration. Which means we need to manually link follower growth with revenue data.

The price is not low especially for a small team. It takes staying power after a start to see return on investment (ROI). Review collected by and hosted on G2.com.

Diana B.
DB
Diana B.
Assistant Branch Manager
Financial Services
Mid-Market (51-1000 emp.)
"Informed Certified Translation with Straightforward Submission and Predictable Turnaround"
4.5/5
What do you like best about Rapid Translate?

We often have certified translations for customer documents submitted by a financial institution branch operations manager like id, legal document, foreign certificate, etc. Rapid Translate consistently delivers accurate certified translations accepted by USCIS. The interface is simple enough that even frontline staff with little training can upload and process requests.

What I value most is the access and control of it. Earlier, we had to send documents to the corporate teams and wait for weeks. We are able to solve cases same day or next and keep the customer engaged. Review collected by and hosted on G2.com.

What do you dislike about Rapid Translate?

There are a couple of small areas where I need things better.

The cost of small-volume documents: A single-page form may be priced higher than expected. Helpful could be a tiered or volume-based pricing.

In one instance, I made my submission late in the business day and expected it back on that same day. Regrettably, it came the next morning making it impossible for me to meet my customer. It would be great to flag any hard cutoffs for same-day processing up front. Review collected by and hosted on G2.com.

Anna R.
AR
Anna R.
Project Manager
Retail
Small-Business (50 or fewer emp.)
"Our Go-To for Client-Ready, Multilingual Marketing & Legal Docs"
5/5
What do you like best about Rapid Translate?

We use it because of the speed, certified accuracy and simplicity. At NUDE PROJECT we run full integrated campaigns for lifestyle and fashion brands new to Europe and Latam. One typical project might have you translating a press kit for Milan Fashion Week, a catalog for launching e-commerce in Mexico and the corresponding compliance disclaimers. With the portal from Rapid Translate, my team is able to upload all kinds of files (PDFs, Word documents, InDesign snippets) and get certified translations in return within our tight production deadlines. The fact that we receive a legally certified PDF for legal document such as terms of sale or influencer contracts, means that we can provide the client with a professional-ready package without any fuss. This dependability is an important part of our offering. Review collected by and hosted on G2.com.

What do you dislike about Rapid Translate?

For high-capacity, dynamic website content translation (such as product descriptions for a 500-item SKU launch), we employ a separate platform that’s plugged directly into our clients’ Shopify or WordPress sites. Rapid Translate is our go-to for finished creation & legal content. Also the per-project pricing is clear, though I do wish there was also an agency-friendly retainer or bulk-discount model for clients where we know we’ll have ongoing monthly translation needs across multiple campaigns. Review collected by and hosted on G2.com.

Ana G.
AG
Ana G.
FinTech | Banking | BSA/AML | KYC | CDD | Sanctions | Compliance | Financial Crimes | Leader | Builder
Banking
Mid-Market (51-1000 emp.)
"A Must-Have for Worldwide KYC and CDD Document Validation"
5/5
What do you like best about Rapid Translate?

I work as a compliance manager (focusing on BSA/AML), and the biggest problem my group has in our current workflow is getting foreign language-documents verified when a customer signs up or at DD. Rapid Translate solves this efficiently. When we bring on a new client that has international assets, the foreign bank statements, or company registries or identity docs are regularly what we are getting from them in compliance with our KYC and customer due diligence (CDD) process. With Rapid Translate’s secure portal, we can receive a certified word-for-word of these documents in as little as 24 hours. And that speed and added level of formal certification are crucial to compiling a risk profile on your customer without introducing unnecessary delays. Review collected by and hosted on G2.com.

What do you dislike about Rapid Translate?

It is specifically designed for one document translation. For large ongoing projects such as translating full websites or prioritizing compliance training initiatives at scale across multiple languages - you should look into an alternative platform with more robust project management capabilities though. But for the compliance needs at its core, such as verifying a specific customer’s documents, it’s great. Review collected by and hosted on G2.com.

Addison S.
AS
Addison S.
Junior Account Manager
Mid-Market (51-1000 emp.)
"Saving Me Hours on processing International invoice and vendors document"
5/5
What do you like best about Rapid Translate?

I’m a junior person in Finance/Account, and I’ve been doing so much paperwork from our wine suppliers overseas. Receiving invoices, certificates of origin or shipping paperwork in Italian, Spanish or French was once a barrier to my workflow. Now I just deliver them to Rapid Translate. Ease of use is amazing, it takes me two minutes and I get a clear, certified translation fast. This allows me to process payments faster, and close the books a lot faster. Review collected by and hosted on G2.com.

What do you dislike about Rapid Translate?

Occasionally the layout of complex financial tables in a PDF is slightly off in a translated version. It's still totally legible, but every so often I have to spend a minute reformatting it in Excel to align with our internal templates. Review collected by and hosted on G2.com.

Awilda B.
AB
Awilda B.
Vice President Operations
Banking
Mid-Market (51-1000 emp.)
"Quick, Certified Translations for Loan Documents International"
4.5/5
What do you like best about Rapid Translate?

It's incredibly easy and fast to have foreign financial documents translated!” My team is able to upload a Brazilian property deed or income statement and receive a USCIS-accepted translation back within 24-48 hours. With the consistency and precision I have total confidence in compliance reviews. Review collected by and hosted on G2.com.

What do you dislike about Rapid Translate?

I just wish there were more API level integrations with our main loan origination system to streamline the workflow further. Today we upload documents manually, and it works but could be more streamlined for very high volumes. Review collected by and hosted on G2.com.