[ Rapid G... Reviews ](https://www.g2.com/products/rapid-global-rapid-global/reviews) [ Rapid G... Reviews ](https://www.g2.com/products/rapid-global-rapid-global/reviews) # Rapid Global Features ##### ## Case Management (4) Intake Capture case information from multiple communication channels Assignment Deliver rules to assign cases based on type and priority Escalation Ability to escalate cases using workflows Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Show More ##### ## Analytics (3) Monitoring Track all activities related to a case, including audit trails Metrics Provide metrics to track case progress or success rates Compliance Monitor various types of case compliance Show More ##### ## Platform Basics (18) Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Portal Contains a portal to facilitate third-party or client application access. Visitor Check-In Allows guests to check-in using the platform's built-in dashboard. Visitor Database Allow users to track on-site visitors, previous visits, and provides visitor log insights. Reports & Analytics Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies. Blacklist Screenings Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises. Badge Issuance Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping. Automation Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling. Workflow Management Create, design and manage workflows for repetitive tasks Document Management Store, manage, and track all electronic documents in a centralized location Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Contact Management Manage, organize, and store contact information Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Parking Management Manage, optimize, and automate tasks related to parking operations Badge Management Create, manage, and print wearable badges Email Management Manage, store and organize emails within the system or via third-party apps Access Management Control and manage access to company resources Show More ##### ## Platform Performance (2) Reporting Provides analytics tools that reveal important business metrics and track progress. Application Monitoring Contains application performance monitoring capabilities. Show More ##### ## Platform Functionality (24) Document management Manages necessary docuements for ease of visibiltiy and access. Requalification Automated compliance renewal notifications. Compliance Tracks contractor compliance levels and renewa dates. Bid Management Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Calendar Management Track and manage schedules and meetings via an integrated calendar Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Work Order Management Creating, assign, and track jobs and/or tasks for work orders Supplier Management Manage all supplier data and operations Inventory Management Track and manage inventory levels to maintain proper supply Task Management Create, manage and track all task activities and progression Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Contractor Management Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Proposal Management Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. Safety Management Identify and assess hazards to ensure the well-being of employees, assets, and the environment Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contract/License Management Track, store, and access client contracts or licenses Job Management Manage and track all job information and associated tasks Timesheet Management Track the amount of time spent on a job or task Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Template Management Create, save, and re-purpose templates for emails, forms, etc. Procurement Management Organize and manage all processes/procedures involved in purchasing goods and/or services Subcontractor Management Track information, qualifications, and contact details of subcontractors Workflow Management Create, design and manage workflows for repetitive tasks Purchase Order Management Create, send, and track purchase orders and their statuses Show More ##### ## Platform Additional Functionality (5) Onboarding Onboard workers via online, classroom, or external training. Pre-qualifiation Pre-qualify contract workers via reference, record, background check. Onsite Monitoring Monitor contractor onsite activities, performance, etc. Subcontractor Monitoring Ensure subcontractors are working safely on client sites and document audits/inspections for reference. Integration Integrates with related tools that simplify platform management and usage. Show More ##### ## Platform Data (4) Automation Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. Analytics Allows users to track on-site visitors previous visits and future visits and provides visitor log insights. Visitor Logs Allows users to screen incoming vistiors, add flagged visitors to watchlists and get notified of when a flagged visitor enters the facility. Dashboard Provides a dashboard with check-in and check-out capabilities and visitor logs. Show More ##### ## Platform Interoperability (3) Notifications Sends a notification to users of a visitors arrival and departure. Hardware Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors. Emergency Notification Automatically send mass notifications or alerts for any emergency or crisis Show More ##### ## Safety (19) Job Hazards Identify work hazards by job, location, and type of work. Drills Allow users to conduct safety drills to prepare for real life situations. Claim Management Provide workflows to create, approve, and process claims. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Assessment Management Creation, administration, and evaluation of assessments or tests Document Management Store, manage, and track all electronic documents in a centralized location Incident Management Manage and track all disruptions and incidents Forms Management Store, manage and track all forms in a centralized location Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Insurance Management Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Inventory Management Track and manage inventory levels to maintain proper supply Task Management Create, manage and track all task activities and progression Employee Management Track employee schedules, availability, and performance across projects and tasks Training Management Track employee/learner's progression through training programs Training Record Management Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards Workflow Management Create, design and manage workflows for repetitive tasks Show More ##### ## Health (2) Medical Records Capture and manage health information for all employees. Industrial Hygiene Manage the risk of exposure to hazardous agents such as toxins. Show More ##### ## Audit and Inspections (3) Templates Include templates for multiple types of health and safety inspections. Workflows Provide workflows to assign tasks for audit and inspections. Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Show More ##### ## Training (3) Content Deliver learning materials for health and safety training. Certifications Manage certifications to comply with regulations and standards. Best Practices Provide best practices that employees can use to prevent accidents. Show More ##### ## Reporting (6) OSHA Generate Occupational Safety and Health Act (OSHA) reports. Root Cause Analysis Analyze incidents to determine the root cause and avoid future problems. OSHA Recordkeeping Maintain records necessary for compliance with Occupational Health and Safety Administration requirements OSHA Compliance Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance OSHA Recordkeeping Maintain records necessary for compliance with Occupational Health and Safety Administration requirements Show More ##### ## Operations Management (5) Risk Management Collects and analyzes metrics (e.g. finances, safety performance, and operational history) to automate the evaluation of subcontractor risk; evaluation is either generated into downloadable reports or uploaded into the system's directory database. Directory Stores and grants access to contact information for project team members and vendors. Custom Prequalification Forms Facilitates the building of industry-accepted, standardized prequalification forms to request operational and performance information from subcontractors. Subcontractor Management Aggregates, reviews, and categorizes subcontractor information into the system's database; supports the organization and digital search of contractor data by approval and rating information. Invite to Bid Directly invites qualified subcontractors to bid through the platform. Show More ##### ## Artificial Intelligence (3) Video analysis Analyze live or recorded videos to identify potential safety issues and historical trends Monitoring Provide real-time monitoring of workplace activities and use AI/ML to identify unsafe acts Health Monitoring Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Show More ##### ## Generative AI (2) Generative AI Use AI to generate content in the form of text, images, videos, etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Additional Functionality - Visitor Management (25) Integrations with Relevant Software integrate with Vaccine Tracking software and other relevant security software for extra security measures. Hardware Integration Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes. Generative AI Use AI to generate content in the form of text, images, videos, etc. Employee Directory Access names, contact information, and roles of employees in a centralized repository Security Gate Access Control Manage gate access to secure facilities/properties Biometric Recognition Facial or other physical recognition to confirm identity Access Controls/Permissions Define levels of authorization for access to specific files or systems ID Scanning Scan and validate an ID barcode Customizable Forms Customize contracts and forms to collect specific information SMS Messaging Send messages via SMS Pre-Registration Manage the pre-registration process Time Tracking Measure and track time including hours worked and paid time off (PTO) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Facial Recognition Identify and analyze unique facial features in images or videos Multi-Language Manage and support multiple languages Digital Signature Electronic signing method that validates the authenticity and integrity of a digital document Authentication Verify the identity of users/devices to enable secure access Visitor Tracking Track visitors and purpose of visits Multi-Location Manage and support multiple locations Mobile Access Access software remotely via mobile devices Watch List View and track activity related to an individual, transaction, etc. Photo Capture Capture photos for any type of use case Wireless Internet Access Control Control and manage access to wireless networks AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users User Profiles Profiles of users providing basic information Show More ##### ## Agentic AI - Visitor Management (1) Decision Making Makes informed choices based on available data and objectives Show More ##### ## Additional Functionality (153) Personnel Drug Testing Scheduling Plan availability and assign specific time slots for tasks and resources AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Health Risk Assessment Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Generative AI Use AI to generate content in the form of text, images, videos, etc. Health Record Access Gaining access to confidential health documents and information Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Immunization & Allergy Tracking Manage updates to member's immunization records and track individual allergies Appointment Scheduling Schedule appointments via a calendar Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Progress Tracking Reporting on how each user, task or process has advanced since its initiation Incident Response Checklists Checklist to confirm the incident and response. API Application programming interface that allows for integration with other systems/databases Status Tracking Track the status over time for a request, process, asset, or transaction Customizable Forms Customize contracts and forms to collect specific information Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Audit Trail A record of all activities within the system, including user access, changes made, etc. Quality Control Ensure that quality requirements and standards are met across production processes Mobile Alerts Notifications via mobile devices Task Scheduling Track and manage the scheduling of tasks Data Import/Export Import and export data to and from software applications Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Fields Customize data fields to support various needs and use cases Document Storage Store and organize documents in a centralized system Reminders Timed notification for any upcoming task, deadline, appointment, or activity Activity Tracking Track and document all activities across devices, networks, and other systems Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Customizable Reports Alter the layout and content of reports Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Version Control Track revisions and updates made to files and navigate between different versions Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Real-Time Data Receive data and information in real time Real-Time Updates Receive system updates as soon as any changes are made Risk Assessment Initiate collection and analysis of known risks Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Data Visualization Graphical representation of data Real-Time Reporting Active reporting of data and metrics Accident Investigation Analyze circumstances of an accident and implementing corrective actions for future prevention Estimating Estimate expected cost based on various factors before a project begins Budgeting/Forecasting Create budgets based on historical data and future projections Team Collaboration Allow multiple team members to edit and work on the same document Scheduling Plan availability and assign specific time slots for tasks and resources Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Updates Receive system updates as soon as any changes are made Electronic Signature Digitally sign online documents Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Task Scheduling Track and manage the scheduling of tasks Multiple Projects Ability to handle several projects simultaneously Contractor Database Easily track all contractor information in one centralised location Qualification Tracking Track certifications, qualifications, and licenses for employees, contractors, etc. Project Tracking Monitor the progress of projects from start to finish Third-Party Integrations Set up connections to third-party platforms to improve business processes Mobile App Access the system via a mobile application Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Billing & Invoicing Create, manage, and send invoices or bills to customers Job Costing Calculate total itemized costs, including initial costs and any changes Time & Expense Tracking Log and record hours worked and costs spent to assist in billing and invoicing Equipment Tracking Track the location of specific equipment at all times Approval Process Control Manage the process of evaluating documents or requests submitted for approval Customizable Forms Customize contracts and forms to collect specific information Time Tracking Measure and track time including hours worked and paid time off (PTO) Customizable Reports Alter the layout and content of reports Project Time Tracking Measure time to completion or hours worked for projects Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data API Application programming interface that allows for integration with other systems/databases Cost Estimating Forecast the cost and resources required to complete a project Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Generative AI Use AI to generate content in the form of text, images, videos, etc. Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Document Lifecycle Management Series of processes that a document goes through from creation to archiving Reminders Timed notification for any upcoming task, deadline, appointment, or activity Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Compliance Management Track and manage adherence to policies for any service, product, process, or supplier For Medical Purposes Intended for medical use such as diagnosis, treatment, and consultation For Legal Professionals Specifically designed to address the needs of law firms and legal departments Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Risk Assessment Initiate collection and analysis of known risks Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Workflow Management Create, design and manage workflows for repetitive tasks Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Quality Control Ensure that quality requirements and standards are met across production processes Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Approval Process Control Manage the process of evaluating documents or requests submitted for approval Secure Data Storage Securely stores data to prevent data loss or breaches Mobile Access Access software remotely via mobile devices Version Control Track revisions and updates made to files and navigate between different versions Task Management Create, manage and track all task activities and progression Indexing Compile and organize data into specific metrics Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Activity Tracking Track and document all activities across devices, networks, and other systems Disaster Recovery Plan and implement business continuity measures in case of unforeseen events Multiple Format Support Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Change Management Track and monitor efficient handling of all changes/transitions File Management Create, save, and store files File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Document Management Store, manage, and track all electronic documents in a centralized location Document Automation Automated or logic-based workflows that assist in the creation of electronic documents Third-Party Integrations Set up connections to third-party platforms to improve business processes Access Controls/Permissions Define levels of authorization for access to specific files or systems Data Import/Export Import and export data to and from software applications Audit Trail A record of all activities within the system, including user access, changes made, etc. Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws API Application programming interface that allows for integration with other systems/databases Rules-Based Workflow Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Electronic Signature Digitally sign online documents Document Review Review and analyze existing information across documents Full Text Search Search for specific words or phrases within a document or database Revision History Track what was updated, who made the changes, compare two revisions, and revert or perform another revision Real-Time Reporting Active reporting of data and metrics Forms Management Store, manage and track all forms in a centralized location Document Generation Custom forms to streamline repetitious aspects of a document SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Access Expiration Management Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc. Optical Character Recognition Ability to recognize printed or written text within digital images or scanned documents Document Classification Assign categories, labels, tags, or attributes to documents for organization, search and storage Metadata Extraction Retrieval of embedded metadata that is present within a file Commenting/Notes Leave comments and notes on documents for others to view Document Editing Makes changes to document features such as text, fonts, formatting, etc. File Recovery Recover lost, deleted, or damaged files Offline Access Ability of websites, web applications, or mobile applications to function without an active internet connection Annotations Highlight content and/or make notations about parts of content Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Email Management Manage, store and organize emails within the system or via third-party apps Customizable Branding Add customized logos and colors to align with company branding Document Capture Scan, move or upload electronic files within the software's repository File Conversion Convert files to a different format Document Storage Store and organize documents in a centralized system Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Metadata Management Collect and maintain structured information that describes data or content Document Templates Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Autosave The system automatically saves work on an interval without the user needing to manually save For Engineering Documents Training Management Track employee/learner's progression through training programs Version Rollback The process of reverting to a previous version or state Digital Signature Electronic signing method that validates the authenticity and integrity of a digital document Status Tracking Track the status over time for a request, process, asset, or transaction Version Comparison The process of cross-checking new versions with previous copies to identify changes Document Check-in/Check-out Document Check-in/Check-out Show More ##### ## API (1) API Application programming interface that allows for integration with other systems/databases Show More ##### ## Reporting & Statistics (1) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Show More ##### ## AI Copilot (1) AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Show More ##### ## Customizable Forms (1) Customizable Forms Customize contracts and forms to collect specific information Show More ##### ## Third-Party Integrations (1) Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Contact Management (1) Contact Management Manage, organize, and store contact information Show More ##### ## Workflow Management (1) Workflow Management Create, design and manage workflows for repetitive tasks Show More ##### ## Customizable Reports (1) Customizable Reports Alter the layout and content of reports Show More ##### ## Activity Dashboard (1) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Show More ##### ## Alerts/Notifications (1) Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Data Import/Export (1) Data Import/Export Import and export data to and from software applications Show More ##### ## Compliance Management (1) Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Show More ##### ## Document Management (1) Document Management Store, manage, and track all electronic documents in a centralized location Show More ##### ## Reminders (1) Reminders Timed notification for any upcoming task, deadline, appointment, or activity Show More ##### ## Mobile Access (1) Mobile Access Access software remotely via mobile devices Show More ##### ## Access Controls/Permissions (1) Access Controls/Permissions Define levels of authorization for access to specific files or systems Show More ##### ## Data Visualization (1) Data Visualization Graphical representation of data Show More ##### ## Task Management (1) Task Management Create, manage and track all task activities and progression Show More ##### ## Configurable Workflow (1) Configurable Workflow Configure existing workflows to meet your organization's needs Show More ##### ## Secure Data Storage (1) Secure Data Storage Securely stores data to prevent data loss or breaches Show More ##### ## Audit Management (1) Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Show More ##### ## Audit Trail (1) Audit Trail A record of all activities within the system, including user access, changes made, etc. Show More ##### ## Search/Filter (1) Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Show More ##### ## Status Tracking (1) Status Tracking Track the status over time for a request, process, asset, or transaction Show More ##### ## Evidence Management (1) Evidence Management Administration and control of evidence related to investigations/cases Show More ##### ## Case Notes (1) Case Notes Access and track notes regarding case activities and updates within case files Show More ##### ## Multi-Location (1) Multi-Location Manage and support multiple locations Show More ##### ## Incident Management (1) Incident Management Manage and track all disruptions and incidents Show More ##### ## Inspection Management (1) Inspection Management Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Show More ##### ## Intake Management (1) Intake Management Activities related to the initial admission of a charge into the organization's care Show More ##### ## Corrective and Preventive Actions (CAPA) (1) Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Show More ##### ## Single Sign On (1) Single Sign On Allow users to access multiple services after entering their login credentials once Show More ##### ## Risk Assessment (1) Risk Assessment Initiate collection and analysis of known risks Show More ##### ## Records Management (1) Records Management Ability to record, store, update, and retrieve information Show More ##### ## Subject Profiles (1) Subject Profiles Collect and record basic information related to suspects Show More ##### ## Built-In Database (1) Built-In Database A system that allows access to a database structure without relying on an external program Show More ##### ## Data Management (1) Data Management Ability to handle large datasets Show More ##### ## eDiscovery (1) eDiscovery Finding, identifying and collecting information for legal proceedings Show More ## Top-Rated Alternatives [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,553) 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